Service Delivery Manager
Springdale, AR · On-site
$31 - $36/hr
Manage a team of Field Engineers and ensure timely and efficient service delivery * Monitor ... Internal career development program * Car Allowance/ KM Allowance * Vision Insurance
Service Delivery Manager
Springdale, AR · On-site
$31 - $36/hr
Manage a team of Field Engineers and ensure timely and efficient service delivery * Monitor ... Internal career development program * Car Allowance/ KM Allowance * Vision Insurance
Associate Director, Technical Services Delivery
Bentonville, AR · On-site
$180K/yr
... services programs, ensuring delivery excellence, developing delivery teams, driving customer ... Proven success managing a portfolio of programs and delivering measurable business outcomes.
Associate Director, Technical Services Delivery
Bentonville, AR · On-site
$180K/yr
... services programs, ensuring delivery excellence, developing delivery teams, driving customer ... Proven success managing a portfolio of programs and delivering measurable business outcomes.
This is not a build-from-zero software program. It is a live operations engagement spanning three ... Track record as a Delivery Manager, Engagement Manager, or Service Delivery Manager owning an ...
This is not a build-from-zero software program. It is a live operations engagement spanning three ... Track record as a Delivery Manager, Engagement Manager, or Service Delivery Manager owning an ...
Program Manager
Conway, AR · On-site
Manage program budgets, forecasts, and financial performance ... Ensure cost-effective delivery and adherence to contractual obligations. Team Coordination:
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Program Manager
Conway, AR · On-site
Manage program budgets, forecasts, and financial performance ... Ensure cost-effective delivery and adherence to contractual obligations. Team Coordination:
Program Manager
Camden, AR · On-site
Program Manager Job Code: 42881 Job Location: Camden, AR Job Schedule: 4/10: Employees work 10 hour ... Support capacity expansion to improve product deliveries. Experience with DoD contract execution ...
Program Manager
Camden, AR · On-site
Program Manager Job Code: 42881 Job Location: Camden, AR Job Schedule: 4/10: Employees work 10 hour ... Support capacity expansion to improve product deliveries. Experience with DoD contract execution ...
... service, giving back to the communities in which we work and live in, and fostering a culture of ... Lead and manage multiple large-scale programs simultaneously, delivering on time, within scope, and ...
... service, giving back to the communities in which we work and live in, and fostering a culture of ... Lead and manage multiple large-scale programs simultaneously, delivering on time, within scope, and ...
Program Manager Job Code: 42881 Job Location: Camden, AR Job Schedule: 4/10: Employees work 10 hour ... Support capacity expansion to improve product deliveries. Experience with DoD contract execution ...
Program Manager Job Code: 42881 Job Location: Camden, AR Job Schedule: 4/10: Employees work 10 hour ... Support capacity expansion to improve product deliveries. Experience with DoD contract execution ...
Program Manager
Pine Bluff, AR · On-site
Coordinate the delivery of services among different program activities to increase effectiveness and efficiency QUALIFICATIONS: * Knowledge of community resources and case management/social work ...
Program Manager
Pine Bluff, AR · On-site
Coordinate the delivery of services among different program activities to increase effectiveness and efficiency QUALIFICATIONS: * Knowledge of community resources and case management/social work ...
Program Manager
Pine Bluff, AR · On-site
Coordinate the delivery of services among different program activities to increase effectiveness and efficiency QUALIFICATIONS: * Knowledge of community resources and case management/social work ...
Program Manager
Pine Bluff, AR · On-site
Coordinate the delivery of services among different program activities to increase effectiveness and efficiency QUALIFICATIONS: * Knowledge of community resources and case management/social work ...
Program Manager
Conway, AR · On-site
$100 - $125/hr
Monitor progress, manage risks, and resolve issues to keep programs on track. Governance ... Ensure cost-effective delivery and adherence to contractual obligations. Team Coordination ...
Program Manager
Conway, AR · On-site
$100 - $125/hr
Monitor progress, manage risks, and resolve issues to keep programs on track. Governance ... Ensure cost-effective delivery and adherence to contractual obligations. Team Coordination ...
Program Manager
Conway, AR · On-site
Manage program budgets, forecasts, and financial performance ... Ensure cost-effective delivery and adherence to contractual obligations. Team Coordination:
Program Manager
Conway, AR · On-site
Manage program budgets, forecasts, and financial performance ... Ensure cost-effective delivery and adherence to contractual obligations. Team Coordination:
Program Manager
Camden, AR · On-site
Job Title: Sr Specialist, Program Management Job Code: 41465 Job Location: Camden, AR Job Schedule ... and on budget deliveries. Essential Functions: * Works under general supervision with ...
Program Manager
Camden, AR · On-site
Job Title: Sr Specialist, Program Management Job Code: 41465 Job Location: Camden, AR Job Schedule ... and on budget deliveries. Essential Functions: * Works under general supervision with ...
... deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in ... Sr Specialist, Program Management Job Code: 41465 Job Location: Camden, AR Job Schedule: 4/10: ...
... deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in ... Sr Specialist, Program Management Job Code: 41465 Job Location: Camden, AR Job Schedule: 4/10: ...
Program Manager (6013)
Fort Smith, AR · On-site
... Program Manager to join our Team in Fort Smith, AR. Responsibilities ... Overall responsibility for the successful operation and quality assurance of the support services ...
Program Manager (6013)
Fort Smith, AR · On-site
... Program Manager to join our Team in Fort Smith, AR. Responsibilities ... Overall responsibility for the successful operation and quality assurance of the support services ...
Program Manager
Texarkana, AR · On-site
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
Texarkana, AR · On-site
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
Fort Smith, AR · On-site
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
Fort Smith, AR · On-site
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
Fort Smith, AR · On-site
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
Fort Smith, AR · On-site
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
Jonesboro, AR · On-site
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Program Manager
Jonesboro, AR · On-site
$125K/yr
Experience may have been gained in the public sector, private sector or through Volunteer Service ... Specialized experience would include one year of substantive supervisory or program management ...
Service Delivery Program Manager information
What is the difference between Service Delivery Program Manager vs Service Delivery Manager?
| Aspect | Service Delivery Program Manager | Service Delivery Manager |
|---|---|---|
| Responsibilities | Oversees multiple projects and programs to ensure service delivery aligns with strategic goals | Manages day-to-day service delivery operations and client satisfaction |
| Focus | Strategic planning and program coordination | Operational execution and team management |
| Credentials | Typically requires project management certifications (PMP, PgMP) | Often holds certifications like ITIL, PMP |
| Work Environment | Corporate, client-facing, cross-functional teams | Operational teams, client support, service delivery teams |
The Service Delivery Program Manager focuses on managing multiple projects and aligning service delivery with strategic objectives, while the Service Delivery Manager handles daily operations and client satisfaction. Both roles require strong project management skills and certifications like PMP or ITIL, but their scope and focus differ significantly.
Is a service delivery program manager higher than a project manager?
A Service Delivery Program Manager typically oversees multiple related projects and focuses on ensuring consistent service quality across programs, making their role broader and often higher in scope than a Project Manager, who manages individual projects. While both roles require strong leadership and organizational skills, the Program Manager usually has greater strategic responsibilities and may supervise Project Managers. The hierarchy can vary by organization, but generally, the Program Manager holds a higher-level position than the Project Manager.
What does a service delivery program manager do?
A service delivery program manager oversees the planning, execution, and delivery of services to clients, ensuring they meet quality standards and contractual obligations. They coordinate between teams, manage resources, monitor performance metrics, and implement process improvements to enhance service efficiency and customer satisfaction.
What cities in Arkansas are hiring for Service Delivery Program Manager jobs?
Cities in Arkansas with the most Service Delivery Program Manager job openings:
Service Delivery Manager
Springdale, AR • On-site
Hemmersbach GmbH & Co. KG
$31 - $36/hr
Full-time
Medical, Dental, Vision, Life
Posted 29 days ago
Job description
Recruiting contact
Contact us directly if you have any questions about this open job position
Contact us
Your skills
Your tasks
Key Responsibilities:
Be part of us
Hemmersbach is seeking an experienced Service Delivery Manager to lead and manage a nationwide team of Field Engineers supporting enterprise clients. This role is responsible for overseeing daily service delivery operations, ensuring high-quality technical support, and maintaining strong client satisfaction across multiple locations. The ideal candidate has experience leading distributed teams, driving performance through KPIs, and implementing process improvements to enhance efficiency and service quality. Strong leadership, communication, and problem-solving skills are essential to ensure alignment with business objectives, maintain service level commitments, and continuously improve operational performance in a fast-paced environment.
Your benefits
Contact us directly if you have any questions about this open job position
Contact us
Your skills
- 5+ years of experience in service delivery management or a similar role
- Experience managing a field engineering team on a nationwide level
- Strong technical skills in IT infrastructure and network systems
- Bachelor's degree in Computer Science, Engineering, or a related field preferred
- Relevant professional certifications such as PMP, ITIL, or similar
- This role is an Hourly Non-Exempt position with a targeted salary range of $31 -$36 USD, based on experience and skillsets.
Your tasks
Key Responsibilities:
- Manage a team of Field Engineers and ensure timely and efficient service delivery
- Monitor performance metrics and ensure service level agreements are achieved
- Develop and implement service delivery processes and improvements
- Collaborate with clients to meet service expectations and business needs
- Build and maintain strong client and stakeholder relationships
- Identify and drive continuous improvement opportunities
- Ensure compliance with service, safety, and quality standards
Be part of us
Hemmersbach is seeking an experienced Service Delivery Manager to lead and manage a nationwide team of Field Engineers supporting enterprise clients. This role is responsible for overseeing daily service delivery operations, ensuring high-quality technical support, and maintaining strong client satisfaction across multiple locations. The ideal candidate has experience leading distributed teams, driving performance through KPIs, and implementing process improvements to enhance efficiency and service quality. Strong leadership, communication, and problem-solving skills are essential to ensure alignment with business objectives, maintain service level commitments, and continuously improve operational performance in a fast-paced environment.
Your benefits
- Health/ Medical insurance
- Life insurance
- Disability Insurance
- Dental insurance
- Flexible spending account FSA
- Internal career development program
- Car Allowance/ KM Allowance
- Vision Insurance