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Service Delivery Program Manager Jobs in Arkansas

Experis

PLM Program Manager

Little Rock, AR · On-site

$104K - $104K/yr

As a PLM Program Manager, you will be an integral part of the project management team supporting ... Manage and guide a team of business analysts and Subject Matter Experts to deliver project ...

Uasys

Associate Program Manager

Little Rock, AR · On-site

Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the ... Facilitates access to TRI resources and services by connecting each requestor with the appropriate ...

Walmart

Principal, Technical Program Manager

Lowell, AR · On-site

$110K - $220K/yr

Influence technical and business stakeholders to deliver large-scale engineering initiatives with ... services following Walmart's accessibility standards and guidelines for supporting an inclusive ...

Walmart

Principal, Technical Program Manager

Gravette, AR · On-site

$110K - $220K/yr

Influence technical and business stakeholders to deliver large-scale engineering initiatives with ... services following Walmart's accessibility standards and guidelines for supporting an inclusive ...

Walmart

Principal, Technical Program Manager

Decatur, AR · On-site

$110K - $220K/yr

Influence technical and business stakeholders to deliver large-scale engineering initiatives with ... services following Walmart's accessibility standards and guidelines for supporting an inclusive ...

Walmart

Principal, Technical Program Manager

Goshen, AR · On-site

$110K - $220K/yr

Influence technical and business stakeholders to deliver large-scale engineering initiatives with ... services following Walmart's accessibility standards and guidelines for supporting an inclusive ...

Walmart

Principal, Technical Program Manager

Elkins, AR · On-site

$110K - $220K/yr

Influence technical and business stakeholders to deliver large-scale engineering initiatives with ... services following Walmart's accessibility standards and guidelines for supporting an inclusive ...

Walmart

Principal, Technical Program Manager

Greenland, AR · On-site

$110K - $220K/yr

Influence technical and business stakeholders to deliver large-scale engineering initiatives with ... services following Walmart's accessibility standards and guidelines for supporting an inclusive ...

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All JobsService Delivery Program JobsService Delivery Program Manager JobsService Delivery Program Manager Jobs in Arkansas

Service Delivery Program Manager information

What is the difference between Service Delivery Program Manager vs Service Delivery Manager?

AspectService Delivery Program ManagerService Delivery Manager
ResponsibilitiesOversees multiple projects and programs to ensure service delivery aligns with strategic goalsManages day-to-day service delivery operations and client satisfaction
FocusStrategic planning and program coordinationOperational execution and team management
CredentialsTypically requires project management certifications (PMP, PgMP)Often holds certifications like ITIL, PMP
Work EnvironmentCorporate, client-facing, cross-functional teamsOperational teams, client support, service delivery teams

The Service Delivery Program Manager focuses on managing multiple projects and aligning service delivery with strategic objectives, while the Service Delivery Manager handles daily operations and client satisfaction. Both roles require strong project management skills and certifications like PMP or ITIL, but their scope and focus differ significantly.

Is a service delivery program manager higher than a project manager?

A Service Delivery Program Manager typically oversees multiple related projects and focuses on ensuring consistent service quality across programs, making their role broader and often higher in scope than a Project Manager, who manages individual projects. While both roles require strong leadership and organizational skills, the Program Manager usually has greater strategic responsibilities and may supervise Project Managers. The hierarchy can vary by organization, but generally, the Program Manager holds a higher-level position than the Project Manager.

What does a service delivery program manager do?

A service delivery program manager oversees the planning, execution, and delivery of services to clients, ensuring they meet quality standards and contractual obligations. They coordinate between teams, manage resources, monitor performance metrics, and implement process improvements to enhance service efficiency and customer satisfaction.

What cities in Arkansas are hiring for Service Delivery Program Manager jobs?

Cities in Arkansas with the most Service Delivery Program Manager job openings:

Service Delivery Program Manager jobs near you

Program Manager (6013)

Fort Smith, AR • On-site

Three Saints Bay, LLC
Government Relations and Lobbying Services • 501 - 1,000 employees
Learn more about Three Saints Bay, LLCexternal

Full-time

Re-posted 8 days ago

Job description

Shearwater, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a Program Manager to join our Team in Fort Smith, AR.
Responsibilities
• Overall responsibility for the successful operation and quality assurance of the support services covered under the contract.
• The PM shall have the authority to act for the contractor on all matters pertaining to the daily operation of the contract, respective to their cognizant responsibility.
Requirements
• Clearance: DOE 'L' level access authorization minimum (DOD Secret equivalent)
• The PM shall have at least five years of program management experience.
• The PM shall be able to demonstrate excellent communication and conflict resolution skills.
• The PM shall have a very good knowledge of project management principles but more importantly experience managing risk, tracking and following up on multiple issues, developing and implementing program and project plans and the ability to successfully operate and navigate the tasks associated with this contract.
• This position will be based at the Logistics Support Site in Fort Smith, AR.
Position is located in Fort Smith, AR.
Apply at: https://phg.tbe.taleo.net/phg01/ats/careers/v2/viewRequisition?org=GATEWAYVENT&cws=71&rid=6013
VEVRAA Federal Contractor
Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.
We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.

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