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Service Delivery Program Manager Jobs (NOW HIRING)

Clearwater Analytics, Ltd

## Service Delivery ManagerApplylocations: Office - Boisetime type: Full timeposted on: Posted Todayjob requisition id: R3037-1Service Delivery Managers are responsible for establishing, maintaining ...

NTT DATA Services

Program Manager

Arlington, VA · On-site

$117K - $195K/yr

We are currently seeking a Program Manager to join our team in Arlington, Virginia (US-VA), United ... Experience with engineering-to-operations transition, ITIL-based service delivery, and continuous ...

Na Oiwi Kane

Program Manager, SME

Los Angeles, CA · On-site

This role is responsible for providing strategic leadership, operational oversight, and program management to ensure successful delivery of enterprise service management capabilities in support of ...

SOSi

Program Manager

Reston, VA

SOSi is seeking an experienced Program Manager to lead our Air Force Contract Augmentation (AFCAP ... AFCAP delivers rapid solutions in design/construction, service contracts, and logistics/commodities.

UNICOM TECHNOLOGIES INC

Program Manager

Hillsboro, OR · On-site

The Office of Information Services (OIS) is a shared service provider for the Oregon Health ... delivery. This role defines project objectives, oversees quality control throughout the project ...

MetTel

Program Manager

Holmdel, NJ · On-site

POD Leadership & Service Delivery Governance * Serve as the operational leader for assigned POD(s ... PMP or similar program management certification a plus. *The salary range reflected is a good faith ...

HDR

Program Manager - Power

Syracuse, NY · On-site

The Program Manager - Power will be an executive level team member on the front line with the ... Ensure compliance with all contract terms and secure the resources required to deliver all services ...

Leidos

Customer Service Delivery Manager

Greenbelt, MD · On-site

$107K - $195K/yr

Join our team as a Customer Service Delivery Manager (CSDM) supporting our NASA customer. In this ... Build collaborative partnerships across engineering, operations, and program management ...

Hirebridge

WI · On-site

Service Delivery Manager Reports to: Senior Director, School Services (De facto IT Director) Position Summary The Service Delivery Manager (SDM) is accountable for the governance, performance, and ...

Quvia

Program Manager

Miramar, FL · Hybrid

In addition, you will lead the daily program management with the client to ensure the services and projects are delivered on time and on budget. As a program manager, you will likely manage multiple ...

PHI Aviation

Program Manager

Lafayette, LA · On-site

Prepare and deliver program status reports, presentations, and other customer communications ... Service - We are dedicated to the service of our customers, our communities and each other.

Philip Morris International

Program Manager

Tampa, FL · On-site

$120K - $150K/yr

Lead the planning, execution, and delivery of strategic programs across the Insights, Data ... Manage change across stakeholders, ensuring smooth adoption of new tools, processes, and insights

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Service Delivery Program Manager information

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$29K

$93.9K

$160.5K

How much do service delivery program manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for service delivery program manager in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What is the difference between Service Delivery Program Manager vs Service Delivery Manager?

AspectService Delivery Program ManagerService Delivery Manager
ResponsibilitiesOversees multiple projects and programs to ensure service delivery aligns with strategic goalsManages day-to-day service delivery operations and client satisfaction
FocusStrategic planning and program coordinationOperational execution and team management
CredentialsTypically requires project management certifications (PMP, PgMP)Often holds certifications like ITIL, PMP
Work EnvironmentCorporate, client-facing, cross-functional teamsOperational teams, client support, service delivery teams

The Service Delivery Program Manager focuses on managing multiple projects and aligning service delivery with strategic objectives, while the Service Delivery Manager handles daily operations and client satisfaction. Both roles require strong project management skills and certifications like PMP or ITIL, but their scope and focus differ significantly.

Is a service delivery program manager higher than a project manager?

A Service Delivery Program Manager typically oversees multiple related projects and focuses on ensuring consistent service quality across programs, making their role broader and often higher in scope than a Project Manager, who manages individual projects. While both roles require strong leadership and organizational skills, the Program Manager usually has greater strategic responsibilities and may supervise Project Managers. The hierarchy can vary by organization, but generally, the Program Manager holds a higher-level position than the Project Manager.

What does a service delivery program manager do?

A service delivery program manager oversees the planning, execution, and delivery of services to clients, ensuring they meet quality standards and contractual obligations. They coordinate between teams, manage resources, monitor performance metrics, and implement process improvements to enhance service efficiency and customer satisfaction.

What cities are hiring for Service Delivery Program Manager jobs?

Cities with the most Service Delivery Program Manager job openings:

What states have the most Service Delivery Program Manager jobs?

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What are popular job titles related to Service Delivery Program Manager jobs?

For Service Delivery Program Manager jobs, the most frequently searched job titles are:

Service Delivery Program Manager jobs near you

Service Delivery Manager

On-site

Clearwater Analytics, Ltd
Software Development • 1 - 5K employees
Learn more about Clearwater Analytics, Ltdexternal

Other

Posted 9 days ago

Job description

## Service Delivery ManagerApplylocations: Office - Boisetime type: Full timeposted on: Posted Todayjob requisition id: R3037-1Service Delivery Managers are responsible for establishing, maintaining, and managing strong relationships with Clearwater’s clients, serving as the main point of contact, and ensuring ongoing client engagement**,** from the daily user to decision maker level.They are viewed by our clients as trusted advisors, solving complex investment reporting and portfolio accounting challenges, and acting as a strong internal advocate on their behalf. By maintaining knowledge of product enhancements and the changing investment accounting industry, they play a crucial role providing valuable insights to empower our clients to optimize their investment operations, ensuring client satisfaction and driving business growth.**Responsibilities:*** Plans and oversees the fulfillment of accurate daily reporting support and service for clients, ensuring quality service, adherence to SLAs, and operational performance in line with SOPs.* Coordinate and execute resolution of service incidents and escalation of technical issues.* Manages Client Engagement Model & client health reporting, including planning and leading remote and in-person client engagement meetings and driving platform usage.* Provides client training on best practices around daily operational & trading support using Clearwater and advises how to leverage new features and enhancements.* Develops client relationships and expands network at those organizations, understanding client business and product needs.* Provides guidance and mentorship to Analysts in the team.**Required Skills:*** Working knowledge of financial services and investment accounting.* Working knowledge of structured products, derivatives, fixed-income securities, etc. Preferred.* Self-starter who proactively seeks out solutions and expertise.* Able to execute in a fast-paced and sometimes ambiguous environment.* Strong computer skills, including proficiency in Microsoft Office.* Excellent attention to detail and strong documentation skills.* Outstanding verbal and written communication skills.* Strong organizational and interpersonal skills.* Exceptional problem-solving abilities.**Education and Experience:*** Bachelor's degree in accounting or similar field, or relevant experience in Investment Management, Insurance, FinTech, Investment Accounting, Financial Services, or Investment Operations.* 3+ years of relevant experience.### WelcomeThank you for your interest in a career with Clearwater!### About usClearwater Analytics (NYSE: CWAN) is transforming investment management with the industry’s most comprehensive cloud-native platform for institutional investors across global public and private markets. While legacy systems create risk, inefficiency, and data fragmentation, Clearwater’s single-instance, multi-tenant architecture delivers real-time data and AI-driven insights throughout the investment lifecycle. The platform eliminates information silos by integrating portfolio management, trading, investment accounting, reconciliation, regulatory reporting, performance, compliance, and risk analytics in one unified system. Serving leading insurers, asset managers, hedge funds, banks, corporations, and governments, Clearwater supports over $8.8 trillion in assets globally. Learn more at **www.clearwateranalytics.com**.### Don’t meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with the job description, we encourage you to still apply! You may be just what we're looking for. #J-18808-Ljbffr

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