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Service Delivery Program Manager Jobs (NOW HIRING)

Program Manager

La Vergne, TN · On-site

$120K - $135K/yr

Prepare and deliver program performance and financial reporting Cross-Functional Leadership ... Partner with Engineering, Manufacturing, Customer Service, and other teams to drive execution

Senior Program Manager. We seek Program Manager | Workforce Planning & Strategic Human Capital ... service delivery through performance-based outcomes and SLAs. Human Capital Analytics (Human ...

Job Overview The Service Delivery Manager - STR/ENT at T-Mobile is responsible for overseeing the ... programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com. Never ...

AI Delivery Manager (10-15 Years Experience) Location: NYC, NY - ONSITE Role Overview We are ... Requirements Key Responsibilities AI Program Delivery * Oversee the complete delivery lifecycle of ...

The Service Delivery Manager focuses on operational excellence, structured execution, and cross ... program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work ...

Deliver order fulfillment on schedule and within agreed invoice milestones, coordinate customer ... Manage the customer satisfaction program, gathering insights and driving service improvements ...

The Service Delivery Manager focuses on operational excellence, structured execution, and cross ... program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work ...

The Program Manager (PM) provides overall leadership, management, and accountability for all task ... delivery of high-quality services. This is a full-time position in Dahlgren, VA. CFT offers a ...

The Service Delivery Manager focuses on operational excellence, structured execution, and cross ... program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work ...

About the Role We are seeking a Service Delivery Manager (North America) to join a global procurement services organization. Based in the United States, this role is responsible for ensuring the ...

The Service Delivery Manager will ensure stability, performance, cost control, and continuous ... Discount and Total Reward Programs Join Refresco TODAY and enjoy a rewarding CAREER! Any ...

Service Delivery Manager The Infrastructure Service Delivery Manager in the Banking, Financial Services, and Insurance (BFSI) domain is responsible for ensuring reliable, secure, and efficient ...

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Lead Supervisors and frontline teams to deliver high-quality, compliant ROI services * Collaborate with Workforce Management (WFM) and own daily and weekly staffing plans, schedules, and productivity ...

PositionSummary: IT Program Manager, IT Product Construction, Shipboard position oversees all projects under their delivery program ensuring they are accomplished within the prescribed time frame and ...

Service Delivery Manager Location : SAN JOSE, CA (Onsite) Need a Service Delivery Manager who should have experience in projects like Data warehouse or lake implementations. BI and reporting platform ...

The Service Delivery Manager is expected to motivate indirect reports who are technically proficient, understand the expectations of cash management responsibilities, and be responsive to business ...

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Service Delivery Program Manager information

See salary details

$29K

$93.9K

$160.5K

How much do service delivery program manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for service delivery program manager in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What is the difference between Service Delivery Program Manager vs Service Delivery Manager?

AspectService Delivery Program ManagerService Delivery Manager
ResponsibilitiesOversees multiple projects and programs to ensure service delivery aligns with strategic goalsManages day-to-day service delivery operations and client satisfaction
FocusStrategic planning and program coordinationOperational execution and team management
CredentialsTypically requires project management certifications (PMP, PgMP)Often holds certifications like ITIL, PMP
Work EnvironmentCorporate, client-facing, cross-functional teamsOperational teams, client support, service delivery teams

The Service Delivery Program Manager focuses on managing multiple projects and aligning service delivery with strategic objectives, while the Service Delivery Manager handles daily operations and client satisfaction. Both roles require strong project management skills and certifications like PMP or ITIL, but their scope and focus differ significantly.

What cities are hiring for Service Delivery Program Manager jobs? Cities with the most Service Delivery Program Manager job openings:
What states have the most Service Delivery Program Manager jobs? States with the most job openings for Service Delivery Program Manager jobs include:
Program Manager

Program Manager

Robert Half

La Vergne, TN • On-site

$120K - $135K/yr

Full-time

Posted 8 days ago


Job description

The Program Manager will lead the planning, execution, and oversight of customer programs within a high-volume manufacturing environment. This role serves as the primary liaison between customers and internal teams, ensuring programs are delivered on time, within budget, and aligned with business objectives.


This individual will play a key role in driving operational excellence, managing customer relationships, and supporting continued business growth.


Key Responsibilities:

Customer & Program Management

  • Serve as the primary point of contact for assigned customer accounts
  • Manage the full lifecycle of customer programs, including new product introductions (NPI)
  • Ensure alignment between customer expectations and internal execution

Financial & Business Ownership

  • Own quoting, order management, and gross margin performance for assigned accounts
  • Support strategic account planning and identify growth opportunities
  • Prepare and deliver program performance and financial reporting

Cross-Functional Leadership

  • Partner with Engineering, Manufacturing, Customer Service, and other teams to drive execution
  • Lead cross-functional initiatives to meet customer and operational goals
  • Foster a collaborative environment focused on innovation and continuous improvement

Risk Management & Continuous Improvement

  • Identify and mitigate risks across programs and escalate when needed
  • Drive improvements in NPI and operational processes
  • Lead initiatives to improve efficiency, quality, and customer satisfaction

Qualifications:

Required

  • Bachelor’s degree in Business, Engineering, or related field
  • 2+ years of program management, project management, or related experience
  • Experience working in manufacturing, contract manufacturing, or OEM environments
  • Experience with ERP systems (SAP preferred)

Preferred

  • Master’s degree (MBA or related)
  • Exposure to high-volume manufacturing or technology environments
  • Bilingual Mandarin skills (plus)

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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948