Service Delivery Program Manager Jobs (NOW HIRING)

ProSidian is a Management And Operations Consulting Services firm that focuses on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides enterprise services/solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together the talents of global professionals to complete a wide range of engagements for public and private, defense and civilian government, and non-profit organizations.  Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value. See Link To the ProSidian website at www.ProSidian.com

ProSidian Seeks a Program Manager | Workforce Planning & Strategic Human Capital Analytics - Human Capital Research & Programmatic Evaluation [NSF0044044] for Program Support on a Exempt W2: No Overtime Pay Basis located in the Mid Atlantic Region and listed under a Senior Program Manager Labor Category as a Engagement Team Mid Level Professional aligned under services related to NAICS: 541611 - Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services - DPLH Est.: 1920 Hrs. ST | 0 Hrs. OT on a Exempt W2: No Overtime Pay Contract Contingent Basis, generally located across the Alexandria, VA (Hybrid) Across The Mid Atlantic Region supporting a Human Capital Analytics & IT Modernization for Federal science agency HR modernization

The Program Manager | Workforce Planning & Strategic Human Capital Analytics - Human Capital Research & Programmatic Evaluation [NSF0044044] is aligned with GSA Labor Category: Senior Program Manager.

We seek Program Manager | Workforce Planning & Strategic Human Capital Analytics - Human Capital Research & Programmatic Evaluation [NSF0044044] candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as NSF. 0

JOB OVERVIEW

Provide services and support as a Program Manager [Business Analytics Support: HR Technology Ecosystem, And Enterprise-Wide Decision-Making Capabilities Enhancement] in the Government And Public Services Industry Sector focusing on HC | Human Capital Solutions for clients such as National Science Foundation (NSF | OCHCO / OCIO) | Office of the Chief Human Capital Officer (OCHCO) / Office of the Chief Information Officer (OCIO) Generally Located In Alexandria, VA (Hybrid) and across the Mid Atlantic Region (Of Country/World) Working Hybrid On/Off Client Site.

Deliver innovative solutions that improve operational efficiency through digital transformation and process automation; enhance data-driven decision-making using role-based advanced analytics and business intelligence; support regulatory compliance and adherence to federal human capital management policies; facilitate seamless integration of IT systems and workforce planning tools; optimize service delivery through performance-based outcomes and SLAs.

Human Capital Analytics (Human Capital Research & Programmatic Evaluation): Support and enhance human capital analytics capabilities using agency-standard analytics platforms (e.g., Oracle Analytics Server (OAS) with Tableau supplementation) and continual enhancement of analytics tools for executive leaders, directorate leadership, and program analysts to use in support of assessing and planning activities.  Conducting workforce research, program evaluations, and compliance assessments aligned with OPM HRStat and the GPRA Modernization Act.  The ProSidian Engagement Team shall:

RESPONSIBILITIES AND DUTIES - Program Manager | Workforce Planning & Strategic Human Capital Analytics - Human Capital Research & Programmatic Evaluation [NSF0044044]

Deliver innovative solutions that improve operational efficiency through digital transformation and process automation; enhance data-driven decision-making using role-based advanced analytics and business intelligence; support regulatory compliance and adherence to federal human capital management policies; facilitate seamless integration of IT systems and workforce planning tools; optimize service delivery through performance-based outcomes and SLAs.

Human Capital Analytics (Human Capital Research & Programmatic Evaluation): Support and enhance human capital analytics capabilities using agency-standard analytics platforms (e.g., Oracle Analytics Server (OAS) with Tableau supplementation) and continual enhancement of analytics tools for executive leaders, directorate leadership, and program analysts to use in support of assessing and planning activities.  Conducting workforce research, program evaluations, and compliance assessments aligned with OPM HRStat and the GPRA Modernization Act.  The ProSidian Engagement Team shall:  Program Manager Candidates work to facilitate Human Capital Analytics (Human Capital Research & Programmatic Evaluation) delivering Workforce Planning & Strategic Human Capital Analytics - Human Capital Research & Programmatic Evaluation through Lead the mission | orchestrate analytics delivery | keep workforce insight, compliance, and stakeholder alignment on track..  Further, they Lead end-to-end delivery of human capital analytics, workforce research, program evaluation, and reporting efforts supporting NSF OCHCO/OCIO. Manage schedule, staffing, risks, issues, governance cadence, and stakeholder communications; ensure dashboards, analytic products, and evaluation deliverables align to HRStat, GPRA, and service level expectations.

Program Manager Professionals typically cover Human Capital Research & Programmatic Evaluation Functional Area / Swim Lane / Category Disciplines and serve as Senior lead/architect/manager scope with enterprise influence, independent judgment, and responsibility for cross-functional delivery or strategy..  They Lead delivery for the Human Capital Research & Programmatic Evaluation workstream; manage schedule, staffing, risks, issues, stakeholder coordination, and performance against SLAs/KPIs; ensure technical, functional, and compliance deliverables are integrated and ready for NSF OCHCO/OCIO use.

The role(s) are located in the Mid Atlantic Region, at or near Alexandria, VA (Hybrid).  Initially identified Work Site Address (Working Hybrid On/Off Client Site:  401 Dulany Street Randolph Building Alexandria, VA 22314

Desired Qualifications For Program Manager | Workforce Planning & Strategic Human Capital Analytics - Human Capital Research & Programmatic Evaluation [NSF0044044] (NSF0044044) Candidates:  10+ years of federal program or project management experience, including analytics, workforce planning, human capital, or enterprise reporting initiatives. Demonstrated experience managing multidisciplinary teams and coordinating executive stakeholders in regulated federal environments.

Education / Experience Requirements / Qualifications

Bachelor's degree in business, public administration, information systems, analytics, or related field required; Master's degree preferred. PMP or comparable program management credential preferred.  10+ years of federal program or project management experience, including analytics, workforce planning, human capital, or enterprise reporting initiatives. Demonstrated experience managing multidisciplinary teams and coordinating executive stakeholders in regulated federal environments.

Skills Required

Primarily focused on Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services initiatives and aligned with Program Support activities Workforce Planning & Strategic Human Capital Analytics - Human Capital Research & Programmatic Evaluation Functional Area Activities. 

Program management, executive reporting, stakeholder governance, workforce analytics oversight, KPI/SLA management, risk and issue management, federal delivery management

Competencies Required

• Leadership, accountability, executive communication, decision-making, collaboration, quality discipline

Ancillary Details Of The Roles

• Primary artifacts include integrated work plan, RAID log, governance calendar, staffing plan, executive status report, and quality review checklist.
• Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written.
• EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow.  We strive to create a challenging and progressive work environment.  We Provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients.
• Ful Time Regular VISA Sponsorship: NoWe will not support sponsorship, i.e., H-1B or TN Visas for this position.  U.S.  Citizenship Required You must be a United States Citizen
• Background Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions.  In addition, ProSidian may conduct drug testing for designated positions.

Other Details

Hybrid support model for NSF OCHCO/OCIO in Alexandria, VA. Expected to coordinate across analytics, evaluation, reporting, and compliance workstreams.

#TechnicalCrossCuttingJobs #Government And Public Services #Jugaad #Copitas #AskWhy #Zakat #PokaYoke #AskidaEmek

As a condition of employment, all employees must meet the requirements of their roles: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and support all business development and other efforts on behalf of ProSidian.

Eight ProSidian Global Competencies

1. Personal Effectiveness - The ability to manage tasks, time, and relationships efficiently, achieving consistent, impactful results.
2. Continuous Learning - Ongoing pursuit of knowledge, skills, and adaptability to remain relevant, competent, and professionally competitive.
3. Leadership - Inspiring, guiding, and motivating others toward shared goals, fostering accountability, collaboration, and strategic organizational success.
4. Client Service - Delivering responsive, high-quality solutions that address client needs, build trust, and strengthen long-term partnerships.
5. Business Management - Coordinating people, processes, and resources to achieve strategic objectives, operational efficiency, and sustainable organizational performance.
6. Business Development - Identifying, pursuing, and securing growth opportunities through strategic relationships, market insight, and innovative solutions.
7. Technical Expertise - Applying specialized knowledge, analytical skills, and practical experience to solve complex problems with accuracy.
8. Innovation & Knowledge Sharing (Thought Leadership) - Generating creative solutions, sharing insights, and influencing industry direction through expertise, collaboration, and continuous improvement.

------------ --------------- ------------

OTHER REQUIREMENTS

• Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office.  The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary.
• Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors.
• Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together.
• Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference.
• Willingness - to constantly learn, share, and grow and to view the world as their classroom.

------------ --------------- ------------

BENEFITS AND HIGHLIGHTS

ProSidian Employee Benefits and Highlights - Your health and well-being are crucial to ProSidian.  At ProSidian, we invest in our employees to help them maintain their health and achieve work-life balance.  We are pleased to offer the Employee Benefits Program, designed to promote your health and personal well-being.  Our growing list of benefits currently includes the following for Full-Time Employees:

• Competitive Compensation: The pay range is competitive and includes group health benefits, pre-tax employee benefits, and performance incentives.  The company contributes a fixed dollar amount each month toward the plan chosen for medical and denta...