Service Delivery Associate Jobs (NOW HIRING)

About Us

American Century Investments is a leading global asset manager with over 65 years of experience helping a broad base of clients achieve their financial goals. Our expertise spans global equities and fixed income, multi-asset strategies, ETFs, and private investments.

Privately owned and independent, we focus solely on investment management. But there's an unexpected side to us, too. We direct 40% of our dividends every year-over $2 billion since 2000-to the Stowers Institute for Medical Research. Our ongoing financial support drives the Institute's breakthrough work and mission of defeating life-threatening diseases like cancer and Alzheimer's. So, the better we do for our clients, the more we can do for everyone.

All who work here around the globe are inspired every day by the unique difference our hard work can make in so many lives. It shows in the curiosity we bring to every initiative, the deep relationships we build with our clients, and the way we treat each other in the hallway. If you're excited to learn more about us, we can't wait to learn more about you.

Role Summary

The Investment Service Delivery Associate role is a full-time, rotational opportunity, designed as a launchpad into a dynamic and fast paced career in Investment Operations. In this role you will rotate through multiple functions including Fund Administration, Middle Office, Investment Performance and Reporting and Transformation to gain broad exposure to the department's operations, build a cross-functional network of professionals and develop the foundational skills necessary for long-term success.

With dedicated mentorship and professional development opportunities throughout the program, the experience is designed to accelerate your career trajectory and empower you to make an immediate impact. Upon completion of the program, the Investment Operations Associate will be placed on a team within Investment Operations that aligns with their interests, strengths and needs of the business. This role reports to the Director of Investment Operations Transformation. This role is wellsuited for earlycareer professionals or recent graduates looking to build a strong foundation in investment operations.

This hybrid position will be based out of our Kansas City, MO office.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without visa sponsorship, now or in the future.

How You Will Make an Impact

• Collaborate broadly: Work with teams across the Investment Operations department including Investment Accounting, Security Valuations, Financial Reporting, Tax, Trade Operations, Corporate Actions, Product Event Management, Investment Performance, Investment Reporting, and Transformation.

• Gain hands-on experience: Quickly build broad, real-world experience by executing a diverse range of operational processes.

• Develop core knowledge: Build a strong understanding of core responsibilities, key risks and control frameworks across Investment Operations.

• Drive efficiency and risk mitigation: Enhance operational efficiency and reduce by identifying process improvement opportunities and contributing to solutions using technology and data analysis.

• Build your network: Establish relationships with internal business partners and stakeholders, setting the foundation for long-term career growth.

What You Bring to the Team (Required)

• Bachelor's degree in Business, Finance, Accounting, or a related field.

• Experience gained through internships, coops, or earlycareer professional roles, or the ability to demonstrate success in similar responsibilities.

• Strong analytical and problem-solving skills, with the ability to interpret data and identify solutions.

• Effective communicator with a clear, concise, and detail-oriented style, both in verbal and written formats.

• Demonstrated technology aptitude and the ability to learn new systems and tools quickly.

• Self-motivated, adaptable, and able to thrive in a dynamic, fast-paced environment.

• Demonstrates the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven.

Additional Assets (Preferred)

• Experience using data visualization tools, low-code tools, or Python.

• Prior internship experience in Accounting, Finance, or a related field.

The above statements are not intended to be a complete list of all responsibilities, duties, and skills required.

What We Offer

• Competitive compensation package with bonus plan

• Generous PTO and competitive benefits

• 401k with 5% company match plus annual performance-based discretionary contribution

• Tuition reimbursement, formal mentorship program, live and online learning

Learn more about our benefits and perks.

Employees are required to be in the office on a scheduled frequency. Adherence to this schedule is essential to fulfilling the expectations of the role.

American Century Investments is committed to complying with the Americans with Disabilities Act and all other applicable Equal Employment Opportunity laws and regulations. As such, American Century strives to provide a reasonable accommodation to any qualified individual under the ADA to perform essential job functions.

We encourage people of all backgrounds to join us on our mission. If you require reasonable accommodation for any aspect of the recruitment process, please send a request to HR-Talent_Acquisition@americancentury.com. All requests for accommodation will be addressed as confidentially as practicable.

American Century Investments believes all individuals are entitled to equal employment opportunity and advancement opportunities without regard to race, religious creed, color, sex, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age for individuals forty years of age and older, military and veteran status, sexual orientation, and any other basis protected by applicable federal, state and local laws. ACI does not discriminate or adopt any policy that discriminates against an individual or any group of individuals on any of these bases.

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American Century Proprietary Holdings, Inc. All rights reserved.