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Service Delivery Executive Jobs in Ohio (NOW HIRING)

Ohio Valley Hospice

Executive Director

Cincinnati, OH · On-site

Will also drive financial performance through superior service delivery recognized by both external and internal stakeholders. The Executive Director will provide leadership support and tools to ...

BrightSpring

Executive Director

Cincinnati, OH

Will also drive financial performance through superior service delivery recognized by both external and internal stakeholders. The Executive Director will provide leadership support and tools to ...

twentysix

Managing Director, Delivery

Cincinnati, OH · On-site

$100 - $230/hr

... Services, Global Digital Experience Services, Global Marketing Services and, most recently ... This executive leadership role serves as the architect and steward of the account operating model ...

VML

Managing Director, Delivery

Cincinnati, OH · On-site

$203K/yr

This executive leadership role serves as the architect and steward of the account operating model ... As the senior-most Delivery leader on the business, this individual is responsible for creating a ...

VML

Managing Director, Delivery

Cincinnati, OH · On-site

$203K/yr

This executive leadership role serves as the architect and steward of the account operating model ... As the senior-most Delivery leader on the business, this individual is responsible for creating a ...

ASMGi

Account Executive (Sales)

Cleveland, OH · On-site

... service delivery. * Collaborating with ASMGi practice leads (SMEs) to sell the full suite of ASMGi products and services. * Executing sales strategies, managing sales activities, and meeting or ...

Life Enriching Communities

Executive Chef

Montgomery, OH · On-site

$65K - $89K/yr

Executive Chef Role Information Location: Twin Lakes| 9840 Montgomery Road, Montgomery, OH 45242 ... deliver a high level of service with grace and compassion. Join us in making a meaningful ...

Hickory Recovery

Chief Executive Officer

Cambridge, OH · On-site

Driving exceptional client care and service delivery Strategic Growth & Community Engagement ... Executive leadership experience directing a large acute care facility with a significant behavioral ...

Hylant

Account Executive

Toledo, OH · On-site

The Account Executive will serve as a partner to Market Presidents, Managing Partners, Client ... service delivery strategies. * Collaborate with service leadership to provide guidance and ...

NetJets

Service Executive (NJUS)

Columbus, OH · On-site

Service Executive (NJUS) Company: NetJets Aviation, Inc. Area of Interest: Customer Experience ... This role is responsible for delivering on incremental improvement for the overall travel ...

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Showing results 1-20

All JobsService Delivery JobsService Delivery Executive JobsService Delivery Executive Jobs in Ohio

Service Delivery Executive information

See Ohio salary details

$25.2K

$88.9K

$174.9K

How much do service delivery executive jobs pay per year?

As of Aug 30, 2026, the average yearly pay for service delivery executive in Ohio is $88,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,100.00 and $114,600.00 per year, depending on experience, location, and employer.

What is the difference between Service Delivery Executive vs Customer Support Specialist?

AspectService Delivery ExecutiveCustomer Support Specialist
CredentialsRelevant certifications in service management, communication skillsCustomer service certifications, communication skills
Work EnvironmentClient-facing, project-based, often in IT or telecom sectorsCall centers, help desks, online support platforms
Employer & IndustryService providers, IT companies, telecom firmsCustomer service centers, tech companies, retail

While both roles focus on client interaction, the Service Delivery Executive manages end-to-end service delivery and client relationships, whereas the Customer Support Specialist primarily handles direct customer inquiries and troubleshooting. The Service Delivery Executive typically works on larger projects and strategic client accounts, while Customer Support Specialists focus on resolving individual customer issues promptly.

What is a service delivery executive?

A service delivery executive is a professional responsible for managing and ensuring the effective delivery of services to clients or customers. They coordinate between teams, oversee service quality, and often work to meet performance targets using tools like service management software. Strong communication, problem-solving skills, and industry knowledge are essential for this role.

What are the most commonly searched types of Service Delivery jobs in Ohio?

The most popular types of Service Delivery jobs in Ohio are:

What are popular job titles related to Service Delivery Executive jobs in Ohio?

For Service Delivery Executive jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Service Delivery Executive jobs in Ohio look for?

The top searched job categories for Service Delivery Executive jobs in Ohio are:

What cities in Ohio are hiring for Service Delivery Executive jobs?

Cities in Ohio with the most Service Delivery Executive job openings:

Service Delivery Executive jobs near you
Infographic showing various Service Delivery Executive job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 73% In-person, and 27% Hybrid job distribution, with an average salary of $88,940 per year, or $42.8 per hour.

Senior Consultant, Account Services Management - Springfield, Ohio

Dell, Inc.

Columbus, OH • On-site, Remote

$170K - $220K/yr

Full-time

Re-posted 21 days ago

Job description


Solution Support as a Service (SSaaS) for PowerEdge XE Support, Customer Delivery Executive (CDE)
At Dell Technologies, world-class service doesn't end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help - by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there's an issue with a customer's product, we'll analyze it, identify the cause, recommend a solution and document the problem.
Join us to do the best work of your career and make a profound social impact as a Customer Delivery Executive in our Solutions Support as a Service team supporting PowerEdge XE servers in Springfield, Ohio.
What you'll achieve
The ISG Remote Support team is seeking PowerEdge AI Customer Delivery Executives to lead two critical initiatives: the AI Server Support Launch Team and the development of the AI Server Operational Tiger Team Playbook. These roles are pivotal in orchestrating activities across a complex AI server pipeline, managing high-value deals, and ensuring seamless end-to-end operations for both customers and internal stakeholders.
Responsibilities
You will:
  • Lead AI server deal execution & governance: Align SOWs/SLAs with delivery capabilities, ensure compliance, manage risk, and oversee escalations
  • Act as AI infrastructure SME: Advise teams and customers on deployment, optimization, and performance best practices
  • Standardize and scale operations: Develop repeatable frameworks, playbooks, and delivery models for AI server support
  • Drive cross-functional collaboration & innovation: Partner with support, engineering, sales, logistics, and field teams to improve processes, products, and customer outcomes
  • Ensure operational excellence & customer success: Lead reviews, resolve complex escalations, implement corrective actions, and stay current on emerging technologies

Qualifications
Essential Requirements
  • Travel & flexibility: Willingness to travel regionally as business needs fluctuate
  • Deal governance expertise: Strong experience with contract interpretation, SOW management, and risk assessment for large-scale infrastructure deals
  • AI & infrastructure knowledge: Deep understanding of AI workloads, GPU/server architecture, and enterprise infrastructure (servers, storage, networking, cloud), including PowerEdge platforms
  • Operational & delivery leadership: Ability to translate technical requirements into scalable support strategies and manage complex service engagements using ITSM principles
  • Customer & communication strengths: Strong project management, analytical thinking, and communication skills to influence stakeholders and drive successful outcomes

Qualifications
  • Deep technical expertise in AI product, work cases, and infrastructure. With 8-12 years of experience in technical customer support or account management, ideally supporting high-value technology clients across diverse sectors
  • Preferred certifications: Project Management (e.g., PMP), ITIL, or Dell-specific product certifications
  • Bachelor's degree in information technology, Computer Science, or a related field.
  • Valid driver's license required
  • Willingness to travel periodically to customer sites for escalations or hands-on data center training

Compensation
Dell is committed to fair and equitable compensation practices. The salary range for this position is $170,000 - $220,000
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com.
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About DELL

Sourced by ZipRecruiter

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Round Rock, TX, US

Year founded

1984

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