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Service Delivery Jobs (NOW HIRING)

Entrega

Service Delivery Manager

Troy, MI

The Service Delivery Manager acts as the primary delivery partner to the client, ensuring delivery outcomes align with expectations while maintaining strong alignment with internal delivery teams.

Chain IQ

Service Delivery Manager

Jersey City, NJ

About the Role We are seeking a Service Delivery Manager (North America) to join a global procurement services organization. Based in the United States, this role is responsible for ensuring the ...

Davies

The Regional IT Service Delivery Manager (R ITSDM) is responsible for ensuring stable, reliable, and customer-centric IT services across the region. This role bridges global IT strategy with local ...

The Judge Group

Service Delivery Manager

Chicago, IL · On-site

Overview As a Service Delivery Manager, you will be pivotal in leading multiple programs, projects and managed services for our strategic clients. Depending on the size (scope) of the services ...

Peraton

Service Delivery Manager

Mclean, VA

$146K - $234K/yr

Responsibilities Peraton is seeking a Service Delivery Manager (SDM) to provide leadership oversight and guidance to analytic teams supporting a highvisibility customer in McLean, VA. The SDM will ...

Apex Informatics

ITSM Service Delivery

Service Level and Availability Management - ITSM Service Delivery Overview: The Global Hosting Service Delivery team is responsible for managing Infrastructure Operations, including Major Incident ...

Inspiroz

Service Delivery Manager

New York, NY · On-site

Working under the supervision of our Director of Service Delivery, you will interact regularly with our remote technical support team, on-site technicians, and various key client contacts. This role ...

myCRE, Inc

Service Delivery Manager

San Diego, CA · On-site

$120K - $150K/yr

The Opportunity We are hiring a Service Delivery Manager (Technical) to lead our service team and own the quality of the technical support we deliver. This is a hybrid role: part senior technical ...

KNAPP

Service Delivery Manager

Kennesaw, GA · On-site

WHAT YOU GET TO DO The Service Delivery Manager will function as direct contact for IT-related issues overseeing that IT infrastructure is included properly as provided by KNAPP and IT services. The ...

Inspiroz

Service Delivery Manager

New York, NY · On-site

Working under the supervision of our Director of Service Delivery, you will interact regularly with our remote technical support team, on-site technicians, and various key client contacts. This role ...

Inspiroz

Service Delivery Manager

Philadelphia, PA · On-site

Working under the supervision of our Director of Service Delivery, you will interact regularly with our remote technical support team, on-site technicians, and various key client contacts. This role ...

Allied Universal

Service Delivery Manager

Dallas, TX · On-site

The Service Delivery Manager is expected to motivate indirect reports who are technically proficient, understand the expectations of cash management responsibilities, and be responsive to business ...

Steel Partners

Service Delivery Manager

Rockford, MN · On-site

Service Delivery Manager OMG Inc. is a leading manufacturer of fastening products and technologies for the commercial roofing and construction industries worldwide. Headquartered in western ...

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All JobsService Delivery Jobs

Service Delivery information

See salary details

$29K

$93.9K

$160.5K

How much do service delivery jobs pay per year?

As of Jul 29, 2026, the average yearly pay for service delivery in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What delivery service job pays the most?

In delivery service jobs, roles such as courier or driver for major companies like Amazon Flex, FedEx, and UPS tend to offer the highest pay, often due to the volume of deliveries and specialized skills required. Experienced drivers with commercial licenses or those working in high-demand areas can earn higher wages, especially with overtime or bonuses.

What is the difference between Service Delivery vs Customer Support?

AspectService DeliveryCustomer Support
Primary FocusEnsuring services are delivered efficiently and meet client expectationsAssisting customers with issues, questions, and troubleshooting
Work EnvironmentProject-based, client-facing, often involves coordination with multiple teamsCall centers, help desks, direct customer interaction
Required SkillsProject management, communication, technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsITIL, PMP, Service Management certificationsCustomer Service certifications, ITIL

Service Delivery focuses on managing the end-to-end process of providing services to clients, ensuring quality and efficiency. Customer Support centers on assisting individual customers with their issues and inquiries. While both roles involve client interaction, Service Delivery emphasizes process management, whereas Customer Support emphasizes direct problem resolution.

How much does Amazon pay you to drive your own car?

Service delivery roles at Amazon, such as delivery drivers, typically pay between $15 and $25 per hour, depending on location, experience, and the specific delivery program. Compensation may include bonuses, tips, and mileage reimbursement for using your own vehicle, and drivers are usually required to have a valid driver's license and a reliable vehicle.

Which delivery service makes you the most money?

For service delivery roles, earnings vary based on the company, location, and delivery volume. Companies like Uber Eats, DoorDash, and Postmates often offer higher earning potential through tips and incentives, especially in busy areas. Successful delivery drivers typically maximize earnings by working peak hours and maintaining good customer ratings.

What is service delivery?

Service delivery refers to the process of providing services to customers or clients according to agreed standards and expectations. In organizations, service delivery involves planning, managing, and improving the way services are provided to ensure customer satisfaction and efficiency. This can involve direct interaction with clients, coordination between teams, and ensuring that services meet quality and performance standards. Service delivery is essential in sectors such as IT, healthcare, and public services, where reliable and effective service impacts overall client experience.

What are some common challenges faced by professionals in Service Delivery roles, and how are they typically addressed?

Professionals in Service Delivery often face challenges such as managing client expectations, coordinating across multiple teams, and ensuring consistent service quality under tight deadlines. These challenges are typically addressed through clear communication, robust service level agreements (SLAs), and proactive issue resolution strategies. Successful Service Delivery teams also rely on regular feedback loops and performance metrics to identify areas for improvement and to maintain strong client relationships.

What are the key skills and qualifications needed to thrive in Service Delivery, and why are they important?

To thrive in Service Delivery, you need strong project management abilities, a solid understanding of service-level agreements (SLAs), and relevant experience or education in IT or business management. Familiarity with IT service management (ITSM) frameworks such as ITIL, as well as tools like ServiceNow or Jira, is often required. Excellent communication, problem-solving skills, and a customer-centric mindset help professionals stand out in this field. These competencies are vital for ensuring reliable service outcomes, maintaining client satisfaction, and driving continuous improvement in service processes.

What is the best paying delivery company?

In the delivery industry, companies like Amazon Logistics, FedEx, and UPS are known for offering higher pay rates for delivery drivers compared to other providers. Compensation varies based on location, experience, and delivery volume, with some companies providing bonuses and benefits that can increase overall earnings.
More about Service Delivery jobs
What cities are hiring for Service Delivery jobs? Cities with the most Service Delivery job openings:
What are the most commonly searched types of Service Delivery jobs? The most popular types of Service Delivery jobs are:
What states have the most Service Delivery jobs? States with the most job openings for Service Delivery jobs include:
Service Delivery jobs near you
Infographic showing various Service Delivery job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 60% Full Time, 35% Part Time, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.

Service Delivery Manager

Tata Consultancy Service Limited

Kansas City, KS • On-site

$90K - $110K/yr

Full-time

Re-posted 29 days ago

Job description

Service Delivery Manager
The Infrastructure Service Delivery Manager in the Banking, Financial Services, and Insurance (BFSI) domain is responsible for ensuring reliable, secure, and efficient delivery of IT infrastructure services. This role needs managing critical systems that support banking operations, regulatory compliance, and customer-facing platforms, while maintaining high availability and resilience standards.
Key Responsibilities
• Oversee end-to-end delivery of infrastructure services including data centers, networks, cloud platforms, End User platform, Command Center and security systems.
• Ensure compliance with ITIL processes and BFSI regulatory
• Monitor service performance, implement continuous improvement initiatives, and maintain high availability for critical banking applications.
• Manage vendor relationships and ensure adherence to SLAs for outsourced infrastructure services.
• Lead infrastructure projects such as core upgrades, ServiceNow projects, desktop upgrades, disaster recovery implementations, and cloud migrations.
• Coordinate change management activities to minimize service disruption and ensure regulatory compliance.
• Prepare regular performance, risk, and compliance reports for senior leadership and auditors.
• Preparing Status reporting and dashboards.
Required Skills & Qualifications
• 10+ years of experience in IT infrastructure roles, with at least 3 years in service delivery management within BFSI.
• Strong knowledge of networking, cloud platforms (AWS/Azure), virtualization, and storage systems.
• Expertise in ITIL framework and service management best practices.
• Understanding of BFSI-specific compliance and security standards (e.g., RBI guidelines, SOC 2).
• Excellent leadership, communication, and stakeholder management skills.
Salary Range- $90,000-$110,000 a year
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