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Service Delivery Jobs in Alberta (NOW HIRING)

Miratech

Delivery Director

Edmonton, AB · On-site +1

We are a global IT services and consulting company that brings together enterprise and start-up ... We are looking for a Delivery Director, MiraCloud Implementations to lead and assure the successful ...

Gehc

Field Service Representative

Calgary, AB · On-site

Utilize the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving. * Participate in sales opportunities such as ...

Paranos Delivery Inc

Delivery Driver

Nisku, AB

Company Description Paranos Delivery Inc is a locally owned and operated delivery company dedicated to providing exceptional delivery service to our community. Drive with us - Apply Today! Delivery ...

CLEARWATER EXPRESS WASH LLC

$12 - $14/hr

Work collaboratively with the team to ensure smooth operations and efficient service delivery. * Assist in operating and maintaining equipment to ensure seamless performance. Join us at BlueWave ...

Alberta Health Services

Coordinator

Medicine Hat, AB

CA$31.64 - CA$54.36/hr

The Service Continuity Coordinator for Medical Affairs primary responsibility is to assess service risks, then establish and maintain plans to ensure physician continuity of service delivery specific ...

Brandt

Service Technician-Shop

Fort Mcmurray, AB · On-site

Work within guidelines set by managers to ensure consistent and quality service delivery. * Perform all service tasks assigned by the Service Manager or Service Department Foreman. * Participate in ...

Brandt

Service Technician-Field

Fort Mcmurray, AB

Work within guidelines set by managers to ensure consistent and quality service delivery. * Perform all service tasks assigned by the Service Manager or Service Department Foreman. * Participate in ...

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All JobsService Delivery JobsService Delivery Jobs in Alberta

Service Delivery information

See Alberta salary details

$9

$30

$69

How much do service delivery jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for service delivery in Alberta is $30.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $38.70 per hour, depending on experience, location, and employer.

What is service delivery?

Service delivery refers to the process of providing services to customers or clients according to agreed standards and expectations. In organizations, service delivery involves planning, managing, and improving the way services are provided to ensure customer satisfaction and efficiency. This can involve direct interaction with clients, coordination between teams, and ensuring that services meet quality and performance standards. Service delivery is essential in sectors such as IT, healthcare, and public services, where reliable and effective service impacts overall client experience.

What are the key skills and qualifications needed to thrive in service delivery?

To thrive in Service Delivery, you need strong project management abilities, a solid understanding of service-level agreements (SLAs), and relevant experience or education in IT or business management. Familiarity with IT service management (ITSM) frameworks such as ITIL, as well as tools like ServiceNow or Jira, is often required. Excellent communication, problem-solving skills, and a customer-centric mindset help professionals stand out in this field. These competencies are vital for ensuring reliable service outcomes, maintaining client satisfaction, and driving continuous improvement in service processes.

What are some common challenges faced by professionals in service delivery roles, and how are they typically addressed?

Professionals in Service Delivery often face challenges such as managing client expectations, coordinating across multiple teams, and ensuring consistent service quality under tight deadlines. These challenges are typically addressed through clear communication, robust service level agreements (SLAs), and proactive issue resolution strategies. Successful Service Delivery teams also rely on regular feedback loops and performance metrics to identify areas for improvement and to maintain strong client relationships.

What is the difference between Service Delivery vs Customer Support?

AspectService DeliveryCustomer Support
Primary FocusEnsuring services are delivered efficiently and meet client expectationsAssisting customers with issues, questions, and troubleshooting
Work EnvironmentProject-based, client-facing, often involves coordination with multiple teamsCall centers, help desks, direct customer interaction
Required SkillsProject management, communication, technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsITIL, PMP, Service Management certificationsCustomer Service certifications, ITIL

Service Delivery focuses on managing the end-to-end process of providing services to clients, ensuring quality and efficiency. Customer Support centers on assisting individual customers with their issues and inquiries. While both roles involve client interaction, Service Delivery emphasizes process management, whereas Customer Support emphasizes direct problem resolution.

What are the most commonly searched types of Service Delivery jobs in Alberta?

The most popular types of Service Delivery jobs in Alberta are:

Service Delivery jobs near you
Infographic showing various Service Delivery job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $62,778 per year, or $30.2 per hour.

Service Delivery Coordinator - Tractor

Baker Hughes

Leduc, AB • On-site

Full-time

Medical, Life

Posted 21 days ago

Baker Hughes rating

7.6

Company rating: 7.6 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

249th of 490 rated machine equipment manufacturers

Job description

Join our Wireline Team

We are the leader in well construction and production, our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. Our team is the repair hub for all, global Wireline technologies. We provide a high level of service to ensure the maintenance, repair and refurbishment of our innovative equipment.

Partner with the best

As a Service Delivery Coordinator you will be responsible for:

  • Protecting the health and safety of our personnel and the environment.

  • Conducting all activities in line with our non-negotiables, applicable processes and cultural pillars

  • Ensuring the assigned contracts/quotes are fully understood and capitalized upon

  • Coordinating and monitoring all job activities as outlined in MTJC across organizational boundaries.

  • Being responsible for scheduling and dispatching of resources in line with job requirements.

  • Being primary contact for client for job preparation, execution and close out, and as such, will manage the relationship to ensure business success.

  • Being familiar with the assigned client's escalation to ensure the proper process is followed when there is risk of not achieving the clients objectives

  • Prompting escalation of issues that can impact service delivery

  • Ensuring invoice is in line with contract/quote, with no revenue leakage and timely collection of cash

  • Completing Audits and updating paperwork for Explosives and RA Certification and compliance

  • Performing Shop Duties as needed

  • Ensuring equipment is certified and inventoried

  • Monitoring and resolving customer feedback and complaints in a timely manner.

  • Contributing to the development of tools and resources to support auditing teams to undertake audits and ensure preparation and compliance assessments as part of core business activity.

  • Performing regular inspections, reviews and assessments to ensure employees adhere to quality and safety policies.

  • Training field employees on new or improved quality processes, both one on one and in a group setting.

  • May lead or assist in on-going training classes.

Fuel your passion

To be successful in this role you will have:

  • Have High School diploma or equivalent

  • Have 5+ years of Wireline experience

  • Have 3+ years of Tractor / Conveyance operational experience. (TPMA)

  • Have Clean Drivers License.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • 8am-5pm Monday - Friday, on-call during weekends

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

  • Contemporary work-life balance policies and wellbeing activities

  • Comprehensive private medical care options

  • Safety net of life insurance and disability programs

  • Tailored financial programs

  • Additional elected or voluntary benefits

The Baker Hughes internal title for this role is: Services Senior Specialist - Service Delivery Coordination

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