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Service Delivery Jobs in California (NOW HIRING)

myCRE, Inc

Service Delivery Manager

San Diego, CA

$120K - $150K/yr

The Opportunity We are hiring a Service Delivery Manager (Technical) to lead our service team and own the quality of the technical support we deliver. This is a hybrid role: part senior technical ...

Infosys

Service Delivery Manager

Irvine, CA · On-site

$109K - $142K/yr

Required Skill and Experience Experience in IT service delivery with significant focus on cloud and database operations management. Team management skills, stakeholder management, vendor management.

Frontline, LLC

Service Delivery Manager

Los Angeles, CA · On-site

Design, implement, operate, manage and tweak existing and new automation systems for ticket creation, monitoring, and Managed Services delivery. Prepare client proposals for new implementations and ...

Axos Bank

Service Delivery Manager

San Diego, CA

$110K - $153K/yr

About This Job The Service Delivery Manager is a strategic operational leader within Verdant's Product & IT organization. This role drives alignment between the IT/Product team and Axos's PMO and ...

GardaWorld

Service Delivery Manager

London, ON

As a Bilingual Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes ...

TekWissen LLC

Service Delivery Specialist

West Hills, CA · On-site

$30 - $35/hr

Service Delivery Specialist / Service Support Representative Location: West Hills, CA - 91304 Duration: 3+ Months Job Type: Temporary Assignment Work Type: Onsite Shift: Day Shift Summary: The role ...

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Showing results 1-20

All JobsService Delivery JobsService Delivery Jobs in California

Service Delivery information

See California salary details

$28.6K

$92.7K

$158.4K

How much do service delivery jobs pay per year?

As of Jul 31, 2026, the average yearly pay for service delivery in California is $92,709.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,200.00 and $126,300.00 per year, depending on experience, location, and employer.

What delivery service job pays the most?

In delivery service jobs, roles such as courier or driver for major companies like Amazon Flex, FedEx, and UPS tend to offer the highest pay, often due to the volume of deliveries and specialized skills required. Experienced drivers with commercial licenses or those working in high-demand areas can earn higher wages, especially with overtime or bonuses.

What is the difference between Service Delivery vs Customer Support?

AspectService DeliveryCustomer Support
Primary FocusEnsuring services are delivered efficiently and meet client expectationsAssisting customers with issues, questions, and troubleshooting
Work EnvironmentProject-based, client-facing, often involves coordination with multiple teamsCall centers, help desks, direct customer interaction
Required SkillsProject management, communication, technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsITIL, PMP, Service Management certificationsCustomer Service certifications, ITIL

Service Delivery focuses on managing the end-to-end process of providing services to clients, ensuring quality and efficiency. Customer Support centers on assisting individual customers with their issues and inquiries. While both roles involve client interaction, Service Delivery emphasizes process management, whereas Customer Support emphasizes direct problem resolution.

How much does Amazon pay you to drive your own car?

Service delivery roles at Amazon, such as delivery drivers, typically pay between $15 and $25 per hour, depending on location, experience, and the specific delivery program. Compensation may include bonuses, tips, and mileage reimbursement for using your own vehicle, and drivers are usually required to have a valid driver's license and a reliable vehicle.

Which delivery service makes you the most money?

For service delivery roles, earnings vary based on the company, location, and delivery volume. Companies like Uber Eats, DoorDash, and Postmates often offer higher earning potential through tips and incentives, especially in busy areas. Successful delivery drivers typically maximize earnings by working peak hours and maintaining good customer ratings.

What is service delivery?

Service delivery refers to the process of providing services to customers or clients according to agreed standards and expectations. In organizations, service delivery involves planning, managing, and improving the way services are provided to ensure customer satisfaction and efficiency. This can involve direct interaction with clients, coordination between teams, and ensuring that services meet quality and performance standards. Service delivery is essential in sectors such as IT, healthcare, and public services, where reliable and effective service impacts overall client experience.

What are some common challenges faced by professionals in Service Delivery roles, and how are they typically addressed?

Professionals in Service Delivery often face challenges such as managing client expectations, coordinating across multiple teams, and ensuring consistent service quality under tight deadlines. These challenges are typically addressed through clear communication, robust service level agreements (SLAs), and proactive issue resolution strategies. Successful Service Delivery teams also rely on regular feedback loops and performance metrics to identify areas for improvement and to maintain strong client relationships.

What are the key skills and qualifications needed to thrive in Service Delivery, and why are they important?

To thrive in Service Delivery, you need strong project management abilities, a solid understanding of service-level agreements (SLAs), and relevant experience or education in IT or business management. Familiarity with IT service management (ITSM) frameworks such as ITIL, as well as tools like ServiceNow or Jira, is often required. Excellent communication, problem-solving skills, and a customer-centric mindset help professionals stand out in this field. These competencies are vital for ensuring reliable service outcomes, maintaining client satisfaction, and driving continuous improvement in service processes.

What is the best paying delivery company?

In the delivery industry, companies like Amazon Logistics, FedEx, and UPS are known for offering higher pay rates for delivery drivers compared to other providers. Compensation varies based on location, experience, and delivery volume, with some companies providing bonuses and benefits that can increase overall earnings.
What are the most commonly searched types of Service Delivery jobs in California? The most popular types of Service Delivery jobs in California are:
What cities in California are hiring for Service Delivery jobs? Cities in California with the most Service Delivery job openings:
Service Delivery jobs near you
Infographic showing various Service Delivery job openings in California as of July 2026, with employment types broken down into 1% As Needed, 64% Full Time, 31% Part Time, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $92,709 per year, or $44.6 per hour.

Service Delivery Manager

Tata Consultancy Service Limited

Irvine, CA • On-site

$110K - $140K/yr

Full-time

Re-posted 20 hours ago

Job description

Service Delivery Manager
Must Have Technical/Functional Skills
Data Bricks , EBT ,Airflow , Asset Management exp
Roles & Responsibilities
We are seeking an experienced Service Delivery Manager (SDM) to lead Business-As-Usual (BAU) Operations, Production Support, and L3 Application/Data Platform Support within the Enterprise Data Office (EDO) organization supporting Asset Management business functions.
The SDM will be accountable for end-to-end service delivery, production stability, incident and problem management, service governance, operational excellence, SLA adherence, stakeholder communication, and continuous improvement
initiatives across enterprise data platforms and business-critical applications.
The ideal candidate will possess strong expertise in Asset Management operations, Enterprise Data Platforms, Incident Management, ITIL Service Management,
Data Operations, Cloud Platforms (Azure/AWS), Databricks, and Data Governance.
• Own end-to-end BAU service delivery for EDO applications, platforms, and data services.
• Serve as the primary point of contact for Production Support and L3 Service Operations.
• Ensure compliance with service-level agreements (SLAs), operational KPIs, and governance standards.
• Lead global support teams across multiple regions and time zones.
• Drive operational stability and platform reliability for business-critical data services.
• Establish service management processes aligned with ITIL best practices.
• Lead L3 support teams responsible for critical production applications and data platforms.
• Manage Major Incident (P1/P2) resolution and stakeholder communications.
• Ensure rapid triage and resolution of production issues.
• Oversee root cause analysis (RCA) and preventive action implementation.
• Coordinate support activities across Development, Infrastructure, Cloud, Security, and Business teams.
• Drive reduction in recurring incidents through proactive remediation.
• Incident, Problem & Change Management
• Manage:
• Incident Management
• Problem Management
• Change Management
• Release Management
• Service Request Management
• Lead post-incident reviews and lessons learned sessions.
• Ensure proper change governance and production readiness reviews.
• Minimize operational risk associated with releases and platform changes.
• Maintain operational runbooks and knowledge repositories.
•
• Data Platform Operations
• Manage operational support for:
• Enterprise Data Warehouse
• Data Lake Platforms
• Databricks Environments
• Data Integration Solutions
• Data Governance Platforms
• Analytics and Reporting Platforms
• Key responsibilities include:
• Monitoring data pipelines
• Data quality issue management
• Batch processing oversight
• Platform health monitoring
• Data reconciliation and integrity checks
• Regulatory reporting support
•
• Stakeholder Management
• Collaborate with:
• Chief Data Office (CDO)
• Portfolio Management Teams
• Trading & Investment Operations
• Data Governance Teams
• Business Product Owners
• Enterprise Architecture Teams
• Infrastructure and Cloud Teams
• Compliance & Risk Functions
• Service Performance & Governance
• Track and report:
• SLA Compliance
• Availability Metrics
• Incident Trends
• MTTR (Mean Time to Resolve)
• MTBF (Mean Time Between Failures)
• Service Reliability Metrics
• Capacity Utilization
• Customer Satisfaction Metrics
• Continuous Improvement & Automation
Salary Range- $110,000-$140,000 a year

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