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Service Delivery Jobs (NOW HIRING)

Quantum Sky

Director of Service Delivery

$150K - $190K/yr

Description Quantum Sky is searching for a Director of Service Delivery. This is a leadership role responsible for overseeing the end-to-end delivery of cybersecurity professional services across a ...

Long Finch Technologies

ALL US VISA's ARE ACCEPTED H1 TRANSFERS ARE ACCEPTED W2 ROLE ONLY - · Service Delivery Manager profiles with Retail background experience pref.. · Big plus is with Merch/OMS product background. · ...

Long Finch Technologies

ALL US VISA's ARE ACCEPTED H1 TRANSFERS ARE ACCEPTED W2 ROLE ONLY - · Service Delivery Manager profiles with Retail background experience pref.. · Big plus is with Merch/OMS product background. · ...

Carvana

Customer Service Delivery

Austin, TX · On-site

$18 - $20/hr

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

Carvana

Customer Service Delivery

Austin, TX · On-site

$18 - $20/hr

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

Sagility LLC

AVP- IT Service Delivery

El Paso, TX

$191K/yr

Job title: AVP- IT Service Delivery Associate Vice President (AVP) - IT Service Delivery Location: Based out of US Elpaso , managing US, Jamaica and Colombia Function: Global Technology Engineering ...

Summit BHC

Director of Service Delivery - IT

Franklin, TN · On-site

$209K/yr

Director of Service Delivery - IT | Summit Healthcare Mgmt | Franklin, Tennessee About the Job: PURPOSE STATEMENT: The Director of Service Delivery is responsible for all information technology ...

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Service Delivery information

See salary details

$29K

$93.9K

$160.5K

How much do service delivery jobs pay per year?

As of Sep 9, 2026, the average yearly pay for service delivery in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What is service delivery?

Service delivery refers to the process of providing services to customers or clients according to agreed standards and expectations. In organizations, service delivery involves planning, managing, and improving the way services are provided to ensure customer satisfaction and efficiency. This can involve direct interaction with clients, coordination between teams, and ensuring that services meet quality and performance standards. Service delivery is essential in sectors such as IT, healthcare, and public services, where reliable and effective service impacts overall client experience.

What are the key skills and qualifications needed to thrive in service delivery?

To thrive in Service Delivery, you need strong project management abilities, a solid understanding of service-level agreements (SLAs), and relevant experience or education in IT or business management. Familiarity with IT service management (ITSM) frameworks such as ITIL, as well as tools like ServiceNow or Jira, is often required. Excellent communication, problem-solving skills, and a customer-centric mindset help professionals stand out in this field. These competencies are vital for ensuring reliable service outcomes, maintaining client satisfaction, and driving continuous improvement in service processes.

What are some common challenges faced by professionals in service delivery roles, and how are they typically addressed?

Professionals in Service Delivery often face challenges such as managing client expectations, coordinating across multiple teams, and ensuring consistent service quality under tight deadlines. These challenges are typically addressed through clear communication, robust service level agreements (SLAs), and proactive issue resolution strategies. Successful Service Delivery teams also rely on regular feedback loops and performance metrics to identify areas for improvement and to maintain strong client relationships.

What is the difference between Service Delivery vs Customer Support?

AspectService DeliveryCustomer Support
Primary FocusEnsuring services are delivered efficiently and meet client expectationsAssisting customers with issues, questions, and troubleshooting
Work EnvironmentProject-based, client-facing, often involves coordination with multiple teamsCall centers, help desks, direct customer interaction
Required SkillsProject management, communication, technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsITIL, PMP, Service Management certificationsCustomer Service certifications, ITIL

Service Delivery focuses on managing the end-to-end process of providing services to clients, ensuring quality and efficiency. Customer Support centers on assisting individual customers with their issues and inquiries. While both roles involve client interaction, Service Delivery emphasizes process management, whereas Customer Support emphasizes direct problem resolution.

More about Service Delivery jobs

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What are the most commonly searched types of Service Delivery jobs?

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What states have the most Service Delivery jobs?

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Service Delivery jobs near you
Infographic showing various Service Delivery job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.

LOGISTICS/CUSTOMER SERVICE DELIVERY DRIVER

Independence, KY • On-site

Kroger Delivery
See more jobs at Kroger Deliveryexternal

$15.75 - $20/hr

Full-time

Medical, Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! 

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page! 
Minimum
- Valid driver's license
- Excellent communication and customer service skills
- Must annually pass a DOT regulated medical exam
- Must be at least 21 years old
- Must be able to lift up to 50 lbs. with or without reasonable accommodation
- Ability to operate a delivery van and handheld tablet device
- Must have a good driving record
Desired
- High School Diploma or GED
- Any delivery driver experience
- Any customer service experience
- May require chauffer's license in some states
- Provide excellent customer service while delivering orders to the customer
- Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers
- Ensure a high degree of professionalism and personal presentation when interacting with customers
- Drive a company vehicle safely and in accordance to Kroger's driving standards
- Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
- Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
- Control and maintain an accurate record of customer deliveries
- Assist fellow drivers that may encounter difficulties while out delivering
- Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
- Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
- Complete pre-inspections check of company vehicle before use and report any defects to supervisor
- Operate company provided technology devices for mapping and customer interaction
- Must be able to perform the essential job functions of this position with or without reasonable accommodation

Apply