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Service Delivery Consultant Jobs (NOW HIRING)

Leidos

IT Service Delivery Consultant Senior

Quantico, VA · On-site

$92K - $166K/yr

Leidos is looking for an IT Service Delivery Consultant Senior in Quantico, VA, to join our SMIT/MCEN program. The qualified candidate will be responsible for ensuring the internal processes related ...

Airtable

Delivery Consultant

New York, NY · Remote

Professional Services is where that redesign happens. The Delivery Consultant turns a solution vision into systems that achieve outcomes. You build the systems: interfaces, automations, data models ...

Airtable

Delivery Consultant

New York, NY · On-site +1

Professional Services is where that redesign happens. The Delivery Consultant turns a solution vision into systems that achieve outcomes. You build the systems: interfaces, automations, data models ...

Leidos

IT Service Delivery Consultant Senior

Quantico, VA · On-site

$92K - $166K/yr

Leidos is looking for an IT Service Delivery Consultant Senior in Quantico, VA, to join our SMIT/MCEN program. The qualified candidate will be responsible for ensuring the internal processes related ...

Leidos

IT Service Delivery Consultant Senior

Quantico, VA · On-site

$92K - $166K/yr

Leidos is looking for an IT Service Delivery Consultant Senior in Quantico, VA, to join our SMIT/MCEN program. The qualified candidate will be responsible for ensuring the internal processes related ...

Amazon

Delivery Consultant - Data

Arlington, VA

Aug 5, 2026 The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely ...

Amazon

Delivery Consultant - Data

Arlington, VA · On-site

Aug 4, 2026 The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely ...

Amazon

Delivery Consultant - Data

Arlington, VA

Aug 4, 2026 The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely ...

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All JobsService Delivery Consultant Jobs

Service Delivery Consultant information

See salary details

$43.5K

$91.2K

$271.5K

How much do service delivery consultant jobs pay per year?

As of Aug 2, 2026, the average yearly pay for service delivery consultant in the United States is $91,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $64,000.00 per year, depending on experience, location, and employer.

What is the highest paid type of consultant?

Management consultants, especially those specializing in strategy or IT, tend to be among the highest-paid types of consultants. Senior-level roles with specialized skills, certifications, and extensive experience can also command top salaries in fields like financial advisory or cybersecurity consulting.

What is the highest paying delivery service job?

For a Service Delivery Consultant, the highest paying roles typically involve senior or specialized positions such as senior project managers or strategic account managers, which can offer higher salaries due to experience and expertise. These roles often require strong communication, problem-solving skills, and industry certifications, and may include performance-based bonuses or commissions.

What does a delivery consultant do?

A Service Delivery Consultant is responsible for ensuring that services are delivered to clients according to agreed standards and timelines. They coordinate between technical teams and clients, manage service processes, and often use tools like service management software to monitor performance and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a Service Delivery Consultant, and why are they important?

To thrive as a Service Delivery Consultant, you need a solid background in project management, IT service management, and a relevant degree, often supported by certifications such as ITIL or PMP. Familiarity with service management platforms like ServiceNow, Jira, or BMC Remedy is typically required. Exceptional communication, problem-solving, and client relationship skills set top performers apart in this role. These skills are crucial for ensuring seamless service delivery, client satisfaction, and efficient resolution of issues in complex business environments.

What is the difference between Service Delivery Consultant vs Customer Success Manager?

AspectService Delivery ConsultantCustomer Success Manager
Primary FocusImplementing and managing service delivery processesEnsuring customer satisfaction and retention
Work EnvironmentProject-based, client-facing, consulting settingsAccount management, ongoing client engagement
Required CredentialsRelevant certifications, technical knowledgeCustomer relationship skills, industry knowledge
Employer & Industry UsageIT, telecom, consulting firmsSoftware, SaaS, technology companies

While both roles focus on client interaction, Service Delivery Consultants primarily implement and manage service processes, whereas Customer Success Managers focus on maintaining long-term client relationships and satisfaction. Understanding these differences helps in choosing the right career path or job search focus.

How does a Service Delivery Consultant typically collaborate with clients and internal teams to ensure successful project outcomes?

Service Delivery Consultants play a central role in bridging communication between clients and internal teams. They work closely with clients to understand their needs and tailor solutions, while also coordinating with technical, project management, and support teams to implement and deliver services efficiently. Regular status meetings, clear documentation, and proactive problem-solving are key aspects of their collaboration. This ensures expectations are managed, challenges are addressed quickly, and projects are delivered on time and within scope.

How much do delivery consultants make?

Delivery consultants typically earn between $50,000 and $80,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced professionals with specialized skills or certifications can earn higher salaries. Compensation often includes bonuses and benefits based on performance and company policies.

What is a Service Delivery Consultant?

A Service Delivery Consultant is a professional responsible for ensuring that services provided to clients or customers meet agreed quality standards and business requirements. They act as a bridge between service providers and clients, managing service performance, resolving issues, and implementing improvements. Their work often involves coordinating with different teams, monitoring service levels, and communicating with stakeholders to ensure customer satisfaction. Service Delivery Consultants are commonly found in IT, telecommunications, and business services industries. Their goal is to optimize service delivery processes and maintain strong client relationships.
More about Service Delivery Consultant jobs
Who are the top companies hiring for Service Delivery Consultant jobs? The top employers for Service Delivery Consultant jobs are:
What states have the most Service Delivery Consultant jobs? States with the most job openings for Service Delivery Consultant jobs include:
What job categories do people searching Service Delivery Consultant jobs look for? The top searched job categories for Service Delivery Consultant jobs are:
What are popular job titles related to Service Delivery Consultant jobs? For Service Delivery Consultant jobs, the most frequently searched job titles are:
Service Delivery Consultant jobs near you
Infographic showing various Service Delivery Consultant job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 88% Full Time, 7% Part Time, and 4% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $91,199 per year, or $43.8 per hour.

Service Delivery Consultant, Network & Security

Aqueduct Technologies Inc.

Canton, MA • Hybrid

Full-time

Re-posted 27 days ago

Job description

Aqueduct Technologies is seeking a Service Delivery Consultant to join our Professional Services team. The Service Delivery Consultant is a hands-on, customer-facing technical engineering role within Aqueduct’s Professional Services team. In this role, you’ll own the successful implementation of scoped customer projects, contribute to solution design, and deliver high-quality technical outcomes across a range of technologies.

Core Responsibilities:
  • Technical Delivery: Own the implementation of scoped project and service work, delivering secure, reliable, and well-documented solutions aligned to approved designs and statements of work.
  • Project Ownership: Independently lead smaller projects while collaborating with Project Managers and peers to manage dependencies and milestones as part of a project team.
  • Solution Contribution: Produce first-pass designs and implementation approaches for smaller engagements; execute larger designs created by Senior Consultants or Architects with minimal guidance.
  • Troubleshooting & Escalation: Troubleshoot technologies within your scope, handle initial escalation from Junior Consultants, and escalate appropriately and timely per established SOPs.
  • Documentation & Quality: Create and maintain delivery artifacts including Design and Implementation plans, diagrams, validation evidence, as-builts, and handoff documentation.
  • Customer Interaction: Communicate clearly and professionally with customers throughout delivery, setting expectations and addressing questions within scope.
  • Mentorship & Team Support: Provide day-to-day guidance to Junior Consultants and collaborate with peers to share knowledge and seek guidance.
  • Continuous Improvement: Follow delivery standards and established methodologies and SOPs while contributing feedback, lessons learned, and ideas to improve how we deliver services.
Required Skills & Qualifications:
  • Experience: 2–4 years of hands-on experience in IT delivery roles such as consulting, professional services, manages services, internal IT teams, or systems administration. Consulting experience is preferred but not required for candidates with the right technical depth and mindset.
  • Technical Foundation: Working knowledge of core infrastructure, networking, security, cloud, or data platforms within your practice area.
  • Execution Discipline: Ability to follow SOPs, manage maintenance windows, coordinate tasks, and deliver consistent, high-quality outcomes.
  • Documentation & Communication: Strong written and verbal communication skills, with the ability to produce clear technical documentation and work effectively with customers, PMs, and peers.
  • Troubleshooting Mindset: Structured approach to problem-solving and the judgment to escalate when appropriate.
  • Growth Orientation: Curiosity, adaptability, and a strong interest in continuous learning and professional development.
  • Certifications: Relevant associate-level certifications are preferred, but an aptitude for learning technology and a commitment to ongoing professional development are essential.
Preferred Certifications:
  • Cisco CCNA
  • Net+/Sec+/CWNA
  • Fortinet FCA
You’ll work across technologies including:
  • Enterprise LAN/WAN (Cisco Catalyst, Nexus, Meraki, Juniper Mist, FortiSwitch, Nile)
  • SD-WAN and hybrid cloud connectivity (Meraki, FortiGate, Cisco, Palo Alto, Azure, AWS)
  • Firewalls and security platforms (Cisco ASA/FTD, Palo Alto, Fortinet, Juniper, Umbrella, ZScaler)
  • Identity and access control systems (Cisco ISE, Aruba ClearPass, Microsoft NPS)
  • Wireless (Ekahau survey/design, Meraki, Cisco, FortiAP, Juniper Mist, Nile)
  • Zero Trust architectures and segmentation (ZTNA, SASE, SSE)
  • MFA platforms (Okta, Duo, Azure)
  • Infrastructure automation (Catalyst Center, Ansible, Jinja2, Python, Terraform)
What success looks like:
  • You independently deliver small-to-medium network and security projects and collaborate with your peers for guidance and assistance when needed
  • You execute validated designs accurately and efficiently, adapting templates and configurations to fit real-world environments.
  • You contribute first-pass designs and implementation approaches for smaller engagements and collaborate with peers as needed as part of larger project teams.
  • You troubleshoot issues within your scope and act as a first escalation point for Junior Consultants, executing and escalating appropriately per Aqueduct methodologies.
  • You produce clear documentation including Design and Implementation plans, diagrams, validation evidence, and as-built documentation.
  • You communicate effectively with customers, Project Managers, and peers to ensure smooth delivery and alignment.
  • You love technology, have a growth mindset and an aptitude to continuous improvement
Aqueduct Technologies is committed to developing a diverse and talented team. We celebrate and support diversity and are committed to making an inclusive environment for all employees and applicants including women, minorities, individuals with disabilities, members of the LGBTQIA community, veterans, and any other legally protected group. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant on the basis of any status protected by federal, state, or local laws.
 
Aqueduct Technologies is one of the largest IT solutions providers in the US, recognized for our relentless pursuit of customer satisfaction, our corporate culture, technology leadership, and our commitment to the local community. We pride ourselves on our world-class engineering, the investments we make in our employees and our systems, and on our loyal base of customers and manufacturers. Recognized as one of the fastest-growing, private companies in Massachusetts—and awarded the Best Place to Work in Boston for six, consecutive years—there is no better time to join Aqueduct than now!
 
Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate recruiters on Linkedin and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Careers site.
This position is not eligible for visa sponsorship. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.