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Service Delivery Consultant Jobs (NOW HIRING)

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers ...

Senior Client Delivery Consultant

Plano, TX · On-site +1

$100K - $130K/yr

Senior Client Delivery Consultant Marketing Delivery & Account Ownership Location: Remote (Dallas ... Own Client-Facing Services Delivery * Own client-facing delivery plans, milestones, and delivery ...

Senior Client Delivery Consultant Marketing Delivery & Account Ownership Location: Remote (Dallas ... Own Client-Facing Services Delivery * Own client-facing delivery plans, milestones, and delivery ...

... based services / integration / implementation projects. Consultant Consultants have experience ... Client Delivery * Client Relationship Management * Practice Development * Thought Leadership ...

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers ...

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers ...

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers ...

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers ...

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Service Delivery Consultant information

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$43.5K

$91.2K

$271.5K

How much do service delivery consultant jobs pay per year?

As of Jun 10, 2026, the average yearly pay for service delivery consultant in the United States is $91,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $64,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Delivery Consultant, and why are they important?

To thrive as a Service Delivery Consultant, you need a solid background in project management, IT service management, and a relevant degree, often supported by certifications such as ITIL or PMP. Familiarity with service management platforms like ServiceNow, Jira, or BMC Remedy is typically required. Exceptional communication, problem-solving, and client relationship skills set top performers apart in this role. These skills are crucial for ensuring seamless service delivery, client satisfaction, and efficient resolution of issues in complex business environments.

What is the difference between Service Delivery Consultant vs Customer Success Manager?

AspectService Delivery ConsultantCustomer Success Manager
Primary FocusImplementing and managing service delivery processesEnsuring customer satisfaction and retention
Work EnvironmentProject-based, client-facing, consulting settingsAccount management, ongoing client engagement
Required CredentialsRelevant certifications, technical knowledgeCustomer relationship skills, industry knowledge
Employer & Industry UsageIT, telecom, consulting firmsSoftware, SaaS, technology companies

While both roles focus on client interaction, Service Delivery Consultants primarily implement and manage service processes, whereas Customer Success Managers focus on maintaining long-term client relationships and satisfaction. Understanding these differences helps in choosing the right career path or job search focus.

How does a Service Delivery Consultant typically collaborate with clients and internal teams to ensure successful project outcomes?

Service Delivery Consultants play a central role in bridging communication between clients and internal teams. They work closely with clients to understand their needs and tailor solutions, while also coordinating with technical, project management, and support teams to implement and deliver services efficiently. Regular status meetings, clear documentation, and proactive problem-solving are key aspects of their collaboration. This ensures expectations are managed, challenges are addressed quickly, and projects are delivered on time and within scope.

What is a Service Delivery Consultant?

A Service Delivery Consultant is a professional responsible for ensuring that services provided to clients or customers meet agreed quality standards and business requirements. They act as a bridge between service providers and clients, managing service performance, resolving issues, and implementing improvements. Their work often involves coordinating with different teams, monitoring service levels, and communicating with stakeholders to ensure customer satisfaction. Service Delivery Consultants are commonly found in IT, telecommunications, and business services industries. Their goal is to optimize service delivery processes and maintain strong client relationships.
More about Service Delivery Consultant jobs
Who are the top companies hiring for Service Delivery Consultant jobs? The top employers for Service Delivery Consultant jobs are:
What states have the most Service Delivery Consultant jobs? States with the most job openings for Service Delivery Consultant jobs include:
Infographic showing various Service Delivery Consultant job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $91,199 per year, or $43.8 per hour.
Delivery Consultant - Security

Delivery Consultant - Security

Amazon

Jessup, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,833 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance.
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.
Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
As an experienced technology professional, you will be responsible for:
1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
2. Providing technical guidance and troubleshooting support throughout project delivery
3. Collaborating with stakeholders to gather requirements and propose effective migration strategies
4. Acting as a trusted advisor to customers on industry trends and emerging technologies
5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
About the team
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
AWS Global Services
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
BASIC QUALIFICATIONS
- 3+ years of any combination of the following: application security frameworks, identity and access controls, incident response, mobile security, cloud computing and security, AI security, threat intelligence, and penetration testing experience
- 2+ years of Amazon experience, or experience with AWS services or other cloud offerings
- 1+ years in automating security operations including scripting and automation to build scalable and secure environments, automating security assessments and remediation workflows, and implementing security policies as code
- Current, active US Government Security Clearance of Top Secret or above
PREFERRED QUALIFICATIONS
- AWS Professional level certification, or experience in a professional field or military
- Knowledge of compliance and security standards across the enterprise IT landscape
- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
- Experience with compliance & security standards including PCI DSS, ISO 27001, HIPAA, and NIST
- Experience with automation or working with scripting languages like Python, Java, Perl, PHP, Ruby, Bash, Shell, or equivalent
- Implementation experience with enterprise security solutions (e.g., WAF, IPS, Anti-DDOS, SIEM)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MD, Jessup - 131,300.00 - 177,600.00 USD annually
USA, VA, Arlington - 131,300.00 - 177,600.00 USD annually
USA, VA, Herndon - 131,300.00 - 177,600.00 USD annually

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US