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Wfm Jobs (NOW HIRING)

Bright Mind Solutions LLC

UKG WFM Analyst

Chicago, IL · On-site

UKG WFM Analyst | Chicago, IL (Hybrid) We're supporting a large software company post-acquisition and need a UKG WFM Consultant to help align systems and support union timekeeping. Must have: UKG WFM ...

LendingClub Bank

WFM Analyst

Lehi, UT · On-site

About the Role The WFM Analyst is responsible for deploying our workforce against volume forecasts to achieve maximum efficiency across phone, email, back office, and credit review teams. This ...

Wise Skulls

Kronos / UKG WFM Consultant

Richardson, TX · On-site

Kronos / UKG WFM Consultant Location: Richarsdon, TX (Hybrid) Duration: 6+ Months (Possibility of Extension) Implementation Partner: Infosys End Client: To be Disclosed JD: Must have 5-8 years of ...

Lendingclub Corporation

WFM Analyst

Lehi, UT · Hybrid

About the Role The WFM Analyst is responsible for deploying our workforce against volume forecasts to achieve maximum efficiency across phone, email, back office, and credit review teams. This ...

VDart

Dayforce WFM & Entitlements Consultant Location:100% Remote - PST business hours Duration: 3 months + Day to Day: * Post-implementation support across Dayforce modules * Configure and test WFM and ...

Main Sail LLC

SAP WFM Consultant - Remote

Arlington, VA · Remote

$80 - $100/hr

SAP WFM Consultant Main Sail LLC is looking for a functional SAP WFM consultant to provide support to an SAP ECC solution for a multi-year program. Required Skills & Experience: * Active Secret ...

Sarian, Inc.

UKG Pro WFM Solution Architect

OR · On-site +1

$59 - $77.75/hr

UKG Pro WFM Solution Architect/only W2 Location: Seattle, WA Remote JD: * Leading large-scale UKG Pro WFM implementations and providing strategic direction to ensure successful implementation and ...

Main Sail LLC

SAP WFM Consultant - Remote

Arlington, VA · Remote

$80 - $100/hr

SAP WFM Consultant Main Sail LLC is looking for a functional SAP WFM consultant to provide support to an SAP ECC solution for a multi-year program. Required Skills & Experience: * Active Secret ...

Spencer Thomas Group

Be Seen First

Senior Implementation Consultant - ADP WFM

Chicago, IL · Remote

Lead and manage complex ADP WFM implementations from A to Z, ensuring on-time delivery and client satisfaction. * Collaborate closely with clients to understand their unique needs, assess current ...

ZKTeco WFM

Sales Development Associate

Tampa, FL · On-site

ZKTeco WFM is a dynamic and innovative company with a focus in Time and Attendance data collection solutions. As we continue to expand our global presence, we are seeking a talented Sales Development ...

ZKTeco WFM

Logistic Fulfillment Specialist

Tampa, FL · On-site

$42K - $48K/yr

Profit sharing About ZKTeco WFM ZKTeco WFM delivers workforce data collection solutions including enterprise time clocks, middleware platforms, and system integrations. Our operations team plays a ...

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$38.5K

$97.6K

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How much do wfm jobs pay per year?

As of Jun 6, 2026, the average yearly pay for wfm in the United States is $97,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $132,500.00 per year, depending on experience, location, and employer.

What are some typical daily responsibilities of a WFM professional in a call center environment?

In a call center, WFM professionals are responsible for forecasting call volumes, creating efficient staff schedules, monitoring real-time adherence, and adjusting workforce plans as needed to meet service levels. They analyze historical data and trends to recommend process improvements and ensure the right number of agents are available at peak times. Additionally, WFM staff often collaborate closely with operations, HR, and team leaders to address staffing needs, communicate changes, and report on performance metrics. This role is integral to maintaining a balanced workload and ensuring high customer satisfaction.

What is a WFM job?

A Workforce Management (WFM) job involves forecasting, scheduling, and optimizing staff to ensure efficient operations, typically in contact centers or service industries. WFM professionals analyze historical data, predict work volume, and allocate resources to meet service levels while controlling costs. Responsibilities often include real-time monitoring, reporting, and process improvements to enhance productivity and customer satisfaction.

What are the key skills and qualifications needed to thrive in the Wfm position, and why are they important?

To thrive as a Workforce Management (WFM) professional, you need strong analytical and problem-solving skills, a solid understanding of forecasting and scheduling concepts, and often a bachelor's degree in business, statistics, or a related field. Familiarity with WFM software such as NICE, Genesys, or Verint, as well as proficiency in Excel and reporting tools, is typically required. Excellent communication, organizational skills, and an ability to collaborate effectively with various teams help someone excel in this position. These skills and qualifications are essential for ensuring efficient staffing, maximizing productivity, and meeting service level goals within dynamic environments like call centers or customer support organizations.

More about Wfm jobs
What cities are hiring for Wfm jobs? Cities with the most Wfm job openings:
What are the most commonly searched types of Wfm jobs? The most popular types of Wfm jobs are:
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Wfm jobs near you
Infographic showing various Wfm job openings in the United States as of May 2026, with employment types broken down into 56% Full Time, 43% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $97,576 per year, or $46.9 per hour.

UKG WFM Analyst

Bright Mind Solutions LLC

Chicago, IL • On-site

Contractor

Posted 10 days ago

Job description

UKG WFM Analyst | Chicago, IL (Hybrid)
We're supporting a large software company post-acquisition and need a UKG WFM Consultant to help align systems and support union timekeeping.
Must have:
UKG WFM (Timekeeping, Pay Rules, Accruals, Work Rules)
Union experience
Advanced Scheduling is a plus
 

 Location: Chicago (Hybrid)

If you are interested or have any references please share resume at mukul@brightmindsol.com.