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Wfm Jobs (NOW HIRING)

UKG WFM Analyst | Chicago, IL (Hybrid) We're supporting a large software company post-acquisition and need a UKG WFM Consultant to help align systems and support union timekeeping. Must have: UKG WFM ...

About the Role The WFM Analyst is responsible for deploying our workforce against volume forecasts to achieve maximum efficiency across phone, email, back office, and credit review teams. This ...

About the Role The WFM Analyst is responsible for deploying our workforce against volume forecasts to achieve maximum efficiency across phone, email, back office, and credit review teams. This ...

WFM Pro UKG Lead

Issaquah, WA · On-site

$57 - $62/hr

Experience with UKG Pro WFM (Dimensions) implementations and enhancements. * 10+ years of experience implementing and configuring UKG Pro WFM (Dimensions), UKG Workforce Central. * Experience of ...

UKG Pro WFM Solution Architect

OR · On-site +1

$59 - $77.75/hr

UKG Pro WFM Solution Architect/only W2 Location: Seattle, WA Remote JD: * Leading large-scale UKG Pro WFM implementations and providing strategic direction to ensure successful implementation and ...

ZKTeco WFM is a dynamic and innovative company with a focus in Time and Attendance data collection solutions. As we continue to expand our global presence, we are seeking a talented Sales Development ...

Profit sharing About ZKTeco WFM ZKTeco WFM delivers workforce data collection solutions including enterprise time clocks, middleware platforms, and system integrations. Our operations team plays a ...

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Wfm information

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$38.5K

$97.6K

$172.5K

How much do wfm jobs pay per year?

As of Jun 29, 2026, the average yearly pay for wfm in the United States is $97,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $132,500.00 per year, depending on experience, location, and employer.

What is the salary of WFM in Amazon?

The salary for a Workforce Management (WFM) role at Amazon typically ranges from $50,000 to $80,000 annually, depending on experience, location, and specific responsibilities. WFM professionals often work with scheduling, forecasting, and staffing tools to optimize workforce efficiency.

What is the job role of WFM?

A Workforce Management (WFM) professional is responsible for forecasting staffing needs, creating schedules, and analyzing workforce data to optimize productivity and service levels. They often use specialized tools and require strong analytical skills to ensure adequate staffing while controlling labor costs.

How can I make $70,000 a year working from home?

WFM (Workforce Management) roles often involve scheduling, staffing, and operational planning, which can pay between $50,000 and $80,000 annually depending on experience and company size. To reach a $70,000 salary, gaining skills in data analysis, project management, or specialized software, along with relevant certifications, can improve earning potential in remote workforce management positions.

What is a WFM job?

A WFM (Workforce Management) job involves planning, forecasting, and scheduling staff to ensure optimal coverage and efficiency in an organization. It often requires skills in data analysis, use of workforce management software, and understanding of operational needs to improve productivity and service levels.

What are some typical daily responsibilities of a WFM professional in a call center environment?

In a call center, WFM professionals are responsible for forecasting call volumes, creating efficient staff schedules, monitoring real-time adherence, and adjusting workforce plans as needed to meet service levels. They analyze historical data and trends to recommend process improvements and ensure the right number of agents are available at peak times. Additionally, WFM staff often collaborate closely with operations, HR, and team leaders to address staffing needs, communicate changes, and report on performance metrics. This role is integral to maintaining a balanced workload and ensuring high customer satisfaction.

What is a WFM job?

A Workforce Management (WFM) job involves forecasting, scheduling, and optimizing staff to ensure efficient operations, typically in contact centers or service industries. WFM professionals analyze historical data, predict work volume, and allocate resources to meet service levels while controlling costs. Responsibilities often include real-time monitoring, reporting, and process improvements to enhance productivity and customer satisfaction.

What are the key skills and qualifications needed to thrive in the Wfm position, and why are they important?

To thrive as a Workforce Management (WFM) professional, you need strong analytical and problem-solving skills, a solid understanding of forecasting and scheduling concepts, and often a bachelor's degree in business, statistics, or a related field. Familiarity with WFM software such as NICE, Genesys, or Verint, as well as proficiency in Excel and reporting tools, is typically required. Excellent communication, organizational skills, and an ability to collaborate effectively with various teams help someone excel in this position. These skills and qualifications are essential for ensuring efficient staffing, maximizing productivity, and meeting service level goals within dynamic environments like call centers or customer support organizations.

More about Wfm jobs
What cities are hiring for Wfm jobs? Cities with the most Wfm job openings:
What are the most commonly searched types of Wfm jobs? The most popular types of Wfm jobs are:
What states have the most Wfm jobs? States with the most job openings for Wfm jobs include:
Infographic showing various Wfm job openings in the United States as of June 2026, with employment types broken down into 54% Full Time, 45% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $97,576 per year, or $46.9 per hour.

UKG WFM Analyst

Bright Mind Solutions LLC

Chicago, IL • On-site

Contractor

Posted 3 days ago


Job description

UKG WFM Analyst | Chicago, IL (Hybrid)
We're supporting a large software company post-acquisition and need a UKG WFM Consultant to help align systems and support union timekeeping.
Must have:
UKG WFM (Timekeeping, Pay Rules, Accruals, Work Rules)
Union experience
Advanced Scheduling is a plus
 

 Location: Chicago (Hybrid)

If you are interested or have any references please share resume at mukul@brightmindsol.com.