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Wfm Jobs (NOW HIRING)

Collabera LLC

UKG Pro WFM Consultant

Miramar, FL · On-site

$70 - $80/hr

UKG Pro WFM Consultant Location: Miramar, FL/Dallas, TX (Hybrid) Pay Range: $70/hr. - $80/hr. Required Skills: * Looking for UKG Pro WFM consultant (Not looking for Dell Boomi Integration developer)

VXI Global Solutions

WFM SP3; Cap Planner

Atlanta, GA · On-site +1

The Workforce Management (WFM) Capacity Planner is responsible for forecasting workload demand and translating it into strategic and operational staffing requirements to ensure service level ...

Infor

Product Owner-WFM

Atlanta, GA · On-site

Infor WFM, Dayforce, UKG, Workforce Sofware, Legion WFM and ADP or something similar • Experience in a product owner or similar role within Agile teams • Familiarity with Java-based applications ...

ZKTeco WFM

Senior Accountant

Tampa, FL · On-site

$75K - $90K/yr

Opportunity for advancement About Us ZKTeco WFM is a rapidly growing workforce technology company headquartered in Tampa, Florida. We specialize in employee time and labor data collection, providing ...

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$38.5K

$97.6K

$172.5K

How much do wfm jobs pay per year?

As of Jun 29, 2026, the average yearly pay for wfm in the United States is $97,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $132,500.00 per year, depending on experience, location, and employer.

What is the salary of WFM in Amazon?

The salary for a Workforce Management (WFM) role at Amazon typically ranges from $50,000 to $80,000 annually, depending on experience, location, and specific responsibilities. WFM professionals often work with scheduling, forecasting, and staffing tools to optimize workforce efficiency.

What is the job role of WFM?

A Workforce Management (WFM) professional is responsible for forecasting staffing needs, creating schedules, and analyzing workforce data to optimize productivity and service levels. They often use specialized tools and require strong analytical skills to ensure adequate staffing while controlling labor costs.

How can I make $70,000 a year working from home?

WFM (Workforce Management) roles often involve scheduling, staffing, and operational planning, which can pay between $50,000 and $80,000 annually depending on experience and company size. To reach a $70,000 salary, gaining skills in data analysis, project management, or specialized software, along with relevant certifications, can improve earning potential in remote workforce management positions.

What is a WFM job?

A WFM (Workforce Management) job involves planning, forecasting, and scheduling staff to ensure optimal coverage and efficiency in an organization. It often requires skills in data analysis, use of workforce management software, and understanding of operational needs to improve productivity and service levels.

What are some typical daily responsibilities of a WFM professional in a call center environment?

In a call center, WFM professionals are responsible for forecasting call volumes, creating efficient staff schedules, monitoring real-time adherence, and adjusting workforce plans as needed to meet service levels. They analyze historical data and trends to recommend process improvements and ensure the right number of agents are available at peak times. Additionally, WFM staff often collaborate closely with operations, HR, and team leaders to address staffing needs, communicate changes, and report on performance metrics. This role is integral to maintaining a balanced workload and ensuring high customer satisfaction.

What is a WFM job?

A Workforce Management (WFM) job involves forecasting, scheduling, and optimizing staff to ensure efficient operations, typically in contact centers or service industries. WFM professionals analyze historical data, predict work volume, and allocate resources to meet service levels while controlling costs. Responsibilities often include real-time monitoring, reporting, and process improvements to enhance productivity and customer satisfaction.

What are the key skills and qualifications needed to thrive in the Wfm position, and why are they important?

To thrive as a Workforce Management (WFM) professional, you need strong analytical and problem-solving skills, a solid understanding of forecasting and scheduling concepts, and often a bachelor's degree in business, statistics, or a related field. Familiarity with WFM software such as NICE, Genesys, or Verint, as well as proficiency in Excel and reporting tools, is typically required. Excellent communication, organizational skills, and an ability to collaborate effectively with various teams help someone excel in this position. These skills and qualifications are essential for ensuring efficient staffing, maximizing productivity, and meeting service level goals within dynamic environments like call centers or customer support organizations.

More about Wfm jobs
What cities are hiring for Wfm jobs? Cities with the most Wfm job openings:
What are the most commonly searched types of Wfm jobs? The most popular types of Wfm jobs are:
What states have the most Wfm jobs? States with the most job openings for Wfm jobs include:
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Wfm jobs near you
Infographic showing various Wfm job openings in the United States as of June 2026, with employment types broken down into 54% Full Time, 45% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $97,576 per year, or $46.9 per hour.
UKG PRO WFM Time Keeping Senior Consultant

UKG PRO WFM Time Keeping Senior Consultant

Deloitte

Atlanta, GA • On-site

Full-time

Posted 9 days ago

Deloitte rating

8.0

Company rating: 8.0 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

55th of 139 rated financial services

Job description

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