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Senior Support Engineer Jobs in Minnesota (NOW HIRING)

Senior Electrical Engineer

Duluth, MN · Hybrid

$96K - $145K/yr

... a Senior Electrical Engineer , your technical leadership will directly build the safety ... Support Engineering Services initiatives aligned with LP strategic objectives and the Long Range ...

Senior Electrical Engineer

Edina, MN · Hybrid

$96K - $145K/yr

... a Senior Electrical Engineer , your technical leadership will directly build the safety ... Support Engineering Services initiatives aligned with LP strategic objectives and the Long Range ...

Senior Controls Engineer

Saint Paul, MN · On-site

$98K - $129K/yr

As required, the individual in this role will provide field assistance to support controls system ... The Senior Controls Engineer will manage and/or act as the controls lead for larger projects from ...

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The position will also support engineering and production activities through designing, testing ... Reports to: Senior Manager of Engineering Location: Eden Prairie, MN office Starting Salary ...

Senior Mechanical Design Engineer

Saint Paul, MN · On-site

$91K - $125K/yr

We are seeking an experienced Senior Design Engineer for a 6-month contract assignment to support ... Support new product introduction (NPI) activities from concept through production release.

Senior Mechanical Design Engineer

Saint Paul, MN · On-site

$91K - $125K/yr

We are seeking an experienced Senior Design Engineer for a 6-month contract assignment to support ... Support new product introduction (NPI) activities from concept through production release.

Engineer Senior - Lead

Duluth, MN · On-site

$110K - $137K/yr

Exempt Engineer Senior - Lead $110,000 - $137,000 | Will report in person Ready to shape Minnesota ... You will also support maintaining existing facilities by ensuring safe, reliable performance of ...

Senior Civil Engineer

Eden Prairie, MN · On-site

$115K - $160K/yr

SENIOR CIVIL ENGINEER Location: Eden Prairie, MN | Hybrid | Remote Schedule: Full-Time Salary: $115 ... Provide construction-phase support by responding to RFIs, submittals, and technical inquiries.

Showing results 41-60

Senior Support Engineer information

See Minnesota salary details

$22K

$101.1K

$155.7K

How much do senior support engineer jobs pay per year?

As of Aug 7, 2026, the average yearly pay for senior support engineer in Minnesota is $101,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,800.00 and $121,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What are popular job titles related to Senior Support Engineer jobs in Minnesota? For Senior Support Engineer jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Senior Support Engineer jobs in Minnesota look for? The top searched job categories for Senior Support Engineer jobs in Minnesota are:
What cities in Minnesota are hiring for Senior Support Engineer jobs? Cities in Minnesota with the most Senior Support Engineer job openings:
Infographic showing various Senior Support Engineer job openings in Minnesota as of July 2026, with employment types broken down into 93% Full Time, 4% Part Time, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $101,138 per year, or $48.6 per hour.

Sr Petrographer

American Engineering Testing Inc

Saint Paul, MN • On-site

$87K - $100K/yr

Full-time

Medical, PTO

Re-posted 12 days ago


American Engineering Testing rating

8.2

Company rating: 8.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

154th of 441 rated engineering


Job description

Job Description

The Senior Petrographer is an expert-level specialist in petrography, responsible for leading forensic investigations, mentoring junior petrographers, and providing high-level consulting on material performance and failure mechanisms. This role focuses on strategic petrographic research, advanced microscopy techniques, and leadership in materials analysis.

At this level, professionals oversee complex projects, guide internal teams, and contribute to industry best practices through technical expertise, process improvements, and knowledge-sharing. The Senior Petrographer also supports business development initiatives by engaging with clients, engineers, and research institutions to advance AET’s expertise in petrography.

This role prepares individuals for Principal Petrographer, where leadership expands to include industry thought leadership, research contributions, and strategic consulting at a national level.

Essential Duties and Responsibilities

Reasonable accommodation or workable solutions may be made to enable individuals with disabilities to perform essential functions.

  • Lead advanced forensic petrographic investigations for concrete, aggregates, cementitious materials, and related structures.
  • Perform high-level microscopy work, including thin section analysis using polarized light microscopy (PLM) and scanning electron microscopy (SEM).
  • Provide expert assessments of construction materials failures, performance issues, and deterioration mechanisms, including:
    1. Alkali-silica reaction (ASR) and alkali-carbonate reaction (ACR)
    2. Sulfate attack, delayed ettringite formation (DEF), and freeze-thaw deterioration
    3. Chemical attack, carbonation, and fire/high-temperature damage assessment
    4. Long-term durability concerns in concrete, mortars, and coatings
  • Conduct ASTM standard testing methodologies, including:
    1. ASTM C295 – Petrographic examination of aggregates
    2. ASTM C856 – Petrographic examination of hardened concrete
    3. ASTM C457 – Air-void system analysis in hardened concrete
  • Provide technical oversight for material characterization projects, ensuring quality control and best practices in petrographic analysis.
  • Act as a technical leader, supporting engineers, construction firms, and quality control teams in material performance evaluations and best practices.
  • Review and refine technical reports, failure analyses, and consulting recommendations, ensuring clarity and technical accuracy.
  • Advise on materials selection, durability optimization, and long-term performance considerations in construction projects.
  • Assist clients in developing mitigation strategies for materials degradation and performance issues.
  • Contribute to industry research, case studies, and material science advancements, strengthening AET’s expertise.
  • Provide mentorship and leadership for Petrographer Level 1, Level 2, and PIT professionals, guiding their professional growth.
  • Conduct peer reviews of technical reports, ensuring high standards in forensic petrography.
  • Lead internal training sessions and workshops on petrographic methodologies and advanced failure analysis.
  • Support the development of laboratory protocols and testing improvements, enhancing accuracy and efficiency.
  • Participate in ASTM, AASHTO, and industry committee meetings, contributing to advancements in material science.
  • Engage in technical conferences, research initiatives, and knowledge-sharing programs.
  • Lead research and development efforts to explore new forensic petrography techniques and material analysis methodologies.
  • Develop internal best practices for forensic petrography, ensuring alignment with industry trends and innovations.
  • Support business development efforts, contributing technical expertise to proposals and client discussions.
  • Work closely with cross-functional teams, including materials testing, geotechnical engineering, and environmental consulting.
  • Assist in refining AET’s petrography service offerings, expanding capabilities in forensic materials analysis.

Supervisory Responsibility

  • Leads mentorship, training, and peer review efforts for junior petrographers.
  • Provides technical leadership for forensic investigations and laboratory improvements.

Qualifications and Education Requirements

  • Master’s or Bachelor’s degree in Geology, Materials Science, Civil Engineering, Chemistry, or a related field.
  • 8-12+ years of experience in petrography, forensic materials analysis, and construction materials assessments.
  • Expertise in PLM, SEM, thin section analysis, and advanced failure investigations.
  • Strong understanding of ASTM standards (C295, C856, C457, and related methodologies).
  • Experience in mentoring, peer review, and leadership within a laboratory setting.
  • Excellent technical writing and report development skills for advanced materials analysis.
  • Ability to provide strategic consulting on material selection, durability, and performance.

Preferred Skills

  • Strong problem-solving and investigative skills in materials science.
  • Excellent verbal and written communication for technical presentations and industry engagement.
  • Ability to manage multiple high-level projects and lead research initiatives.
  • Proficiency in data analysis, laboratory management, and quality control improvements.

Pay Transparency

Base compensation is expected to be in the range of $87,000-$100,000 per year based on skill set and experience. AET offers a comprehensive benefits package, including health benefits, insurance, Employee Stock Ownership Plan (ESOP), long term savings, paid time off, and professional development opportunities. The selected candidate must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future.

Work Environment

This position operates within a laboratory setting, conducting microscopic analyses, material characterization, and forensic evaluations. The role involves prolonged periods of microscope use, data documentation, and sample preparation utilizing precision cutting, staining, and polishing techniques. Employees may work with chemical reagents and fine particulates, requiring compliance with strict laboratory safety procedures and PPE guidelines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or fingers, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


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