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Senior Support Engineer Jobs in Minnesota (NOW HIRING)

Socket.dev

Sr. Firmware Engineer

Saint Paul, MN · On-site

$120 - $180/hr

  • Medical

  • Retirement

  • PTO

We are seeking a Senior Firmware Engineer with PCIe and/or NVMe Linux driver experience to support multiple engineering programs involving Linux system development, driver research & development and ...

Top Dog Engineers

Senior Automotive Engineer

Detroit Lakes, MN · On-site

$150K - $175K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Senior Automotive Engineer - Automotive, Stamping and Assembly * Location : Michigan * $150k ... Supports RFQ, lead technical discussions, cost modeling, stamping design. * Collaborate with ...

KFI Engineers PC

Senior Structural Engineer

Hopkins, MN · On-site

$102K - $139K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior Structural Engineer Department: Industrial, Processing and Agribusiness (IPA) Reporting ... This person will also actively support the business development process, through the writing of ...

KFI Engineers PC

Senior Structural Engineer

Saint Paul, MN · On-site

$101K - $138K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior Structural Engineer Department: Industrial, Processing and Agribusiness (IPA) Reporting ... This person will also actively support the business development process, through the writing of ...

KFI Engineers PC

Senior Structural Engineer

Hopkins, MN · On-site

$102K - $139K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior Structural Engineer Department: Industrial, Processing and Agribusiness (IPA) Reporting ... This person will also actively support the business development process, through the writing of ...

KFI Engineers PC

Senior Structural Engineer

Saint Paul, MN · On-site

$101K - $138K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior Structural Engineer Department: Industrial, Processing and Agribusiness (IPA) Reporting ... This person will also actively support the business development process, through the writing of ...

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Showing results 21-40

All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Minnesota

Senior Support Engineer information

See Minnesota salary details

$22K

$101.1K

$155.7K

How much do senior support engineer jobs pay per year?

As of Aug 12, 2026, the average yearly pay for senior support engineer in Minnesota is $101,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,800.00 and $121,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What are popular job titles related to Senior Support Engineer jobs in Minnesota? For Senior Support Engineer jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Senior Support Engineer jobs in Minnesota look for? The top searched job categories for Senior Support Engineer jobs in Minnesota are:
What cities in Minnesota are hiring for Senior Support Engineer jobs? Cities in Minnesota with the most Senior Support Engineer job openings:
What are popular job titles related to Senior Support Engineer jobs in MN? For Senior Support Engineer jobs in MN, the most frequently searched job titles are:
Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $101,138 per year, or $48.6 per hour.

Sr. Firmware Engineer

Socket.dev

Saint Paul, MN • On-site

$120 - $180/hr

Other

Medical, Retirement, PTO

Posted 7 days ago

Job description

Position Description:

At ForwardEdge ASIC, we specialize in best-in-class ASIC technology, 100% domestically traceable microelectronic solutions designed for performance in commercial, aerospace, defense, and security sectors. As a commercially focused, wholly owned subsidiary of Lockheed Martin, we combine the agility of a startup with the stability and scale of a Fortune 100 leader. Our agile team of IC design engineers delivers trusted, cutting-edge technology to help you lead, innovate, and succeed.

We are seeking a Senior Firmware Engineer with PCIe and/or NVMe Linux driver experience to support multiple engineering programs involving Linux system development, driver research & development and technical issue resolution. This role also partners with IT and networking teams to ensure infrastructure remains operational and aligned with program needs. The ideal candidate has strong Linux internals knowledge, experience with C-based development, and the ability to work across multiple programs simultaneously.

US Citizenship is required for this position due to our work in US government contracts. We are willing to consider remote or hybrid candidates.

Key Responsibilities
  • Work with C, XML schema, CMake, and custom Linux build environments
  • Assist with research and documentation related to Ethernet and PCIe driver development
  • Collaborate with engineering teams to understand system interactions and driver behavior
  • Coordinate with IT and networking teams to support lab network infrastructure and equipment connectivity
  • Participate in program meetings and provide technical insights and support
  • Create and maintain documentation for system interactions, driver behavior, and program workflows
Minimum Requirements
  • Bachelor’s degree in computer engineering, electrical engineering, computer science, or related field
  • 5+ years of experience with C programming in a Linux environment
  • Experience with Linux internals, system debugging, or custom builds
  • Familiarity with CMake, XML schema & custom Linux builds
  • Basic understanding of networking concepts (Ethernet, PCIe, TCP/IP, VLANs)
  • Ability to troubleshoot system-level issues
  • Strong communication skills and ability to work across teams
  • Ability to manage multiple tasks and shifting priorities
  • Clearance: This position requires a US government security clearance. As such, US citizenship is required.
Preferred Qualifications
  • Experience with Ethernet or PCIe driver development
  • Experience with embedded systems and driver development
  • Experience supporting engineering labs or IT infrastructure
  • Familiarity with kernel modules or low-level Linux development
Work Environment

The work environment for this role typically involves a combination of office-based activities and collaboration with the design teams. Occasional travel may be required for project meetings or customer engagements.

Benefits
  • Work-life balance: Flexible 9/80 Work schedules with every other Friday off, hybrid work with primary location being in St. Paul, MN
  • Competitive compensation & benefits package: Including options for healthcare and medical coverage, 401K Retirement Benefits with company contribution, as well as a generous holidays and PTO allotment. Selected candidate may also be eligible for short-term incentive plan, as well as our employee retention program.
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