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Senior Support Engineer Jobs in Rochester, MN (NOW HIRING)

GDIT

Network Engineer Senior

Rochester, MN

$110K - $149K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

How the Network Engineer Senior Will Make an Impact ... Support architecture, engineering planning, and design activities for MPE Architecture and System ...

GDIT

Network Engineer Senior

Rochester, MN · On-site

$107K - $141K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

How the Network Engineer Senior Will Make an Impact ... Support architecture, engineering planning, and design activities for MPE (mission partner ...

GDIT

Network Engineer Senior

Rochester, MN · On-site

$107K - $141K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

How the Network Engineer Senior Will Make an Impact ... Support architecture, engineering planning, and design activities for MPE (mission partner ...

Mayo Clinic

Senior Media Systems Engineer

Rochester, MN · On-site

$95K - $131K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

The Senior Media Systems Engineer is accountable for project results and goals set by Unit Head and ... in the supported areas. Is directly responsible for the design, construction, installation ...

Mayo Clinic

Senior Media Systems Engineer

Rochester, MN · On-site

$95K - $131K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

The Senior Media Systems Engineer is accountable for project results and goals set by Unit Head and ... Must have a proven track record with streaming video/web-based video concepts and supporting non ...

Mayo Clinic

Senior Media Systems Engineer

Rochester, MN · On-site

$106K - $145K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

The Senior Media Systems Engineer is accountable for project results and goals set by Unit Head and ... in the supported areas. Is directly responsible for the design, construction, installation ...

Mayo Clinic

Senior Media Systems Engineer

Rochester, MN · On-site

$95K - $131K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

The Senior Media Systems Engineer is accountable for project results and goals set by Unit Head and ... in the supported areas. Is directly responsible for the design, construction, installation ...

Geotek LLC

Senior Manufacturing Engineer

Stewartville, MN · On-site

$98K - $155K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Description Sr. Manufacturing Engineer, Filament Winding GEOTEK manufactures engineered composite ... support training and knowledge transfer • Mentor engineers and production teams What we need: • ...

Mayo Clinic

Senior Systems Engineer

Rochester, MN · On-site

$106K - $145K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... Senior Systems Engineer ... In this role you will provide support to DLMP leadership with business strategy and planning ...

Mayo Clinic

Senior Systems Engineer

Rochester, MN · On-site

$106K - $145K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... Senior Systems Engineer ... In this role you will provide support to DLMP leadership with business strategy and planning ...

Mayo Clinic

Senior Systems Engineer

Rochester, MN · On-site

$106K - $145K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... Senior Systems Engineer ... In this role you will provide support to DLMP leadership with business strategy and planning ...

Geotek LLC

Sr. Applications Engineer

Stewartville, MN · On-site

$98K - $138K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Description GEOTEK/PUPI is seeking a Sr. Applications Engineer to help lead the design and ... Support technical conversations with customers and internal stakeholders * Identify product ...

Sehinc

Sr. Transportation/Highway Engineer

Rochester, MN · On-site

$95K - $140K/yr

  • PTO

... support and resources for growth and learning!" - Civil Engineer * "This is the first company I've worked for with a true entrepreneurial spirit." - Sr Mechanical Engineer Why you'll love SEH:

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All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Rochester, MN

Senior Support Engineer information

See Rochester, MN salary details

$22K

$100.8K

$155.2K

How much do senior support engineer jobs pay per year?

As of Aug 13, 2026, the average yearly pay for senior support engineer in Rochester, MN is $100,814.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,600.00 and $121,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What job categories do people searching Senior Support Engineer jobs in Rochester, MN look for? The top searched job categories for Senior Support Engineer jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Senior Support Engineer jobs? Cities near Rochester, MN with the most Senior Support Engineer job openings:
Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $100,814 per year, or $48.5 per hour.

Network Engineer Senior

GDIT

Rochester, MN

$110K - $149K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

86th of 223 rated it services

Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Public Trust/Other Required:

None

Job Family:

IT Infrastructure and Operations

Job Qualifications:

Skills:

Network Design, Network Engineering, Routing and Switching

Certifications:

None

Experience:

8 + years of related experience

US Citizenship Required:

Yes

Job Description:

Seize your opportunity to make a personal impact as a Network Engineer Senior supporting USPACOM J6 enterprise IT, mission partner interoperability, and Pacific theater operations. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiator. You will help ensure today is safe and tomorrow is smarter. Our work depends on a Network Engineer Senior joining our team to support USPACOM J6 mission outcomes through MPE architecture and system design engineering, modernization, secure integration, and operational collaboration across the Pacific.

GDIT is seeking a Network Engineer Senior to support USPACOM J6 MPE Architecture and System Design Engineering activities at Osan AB, KR, helping modernize enterprise IT capabilities and strengthen mission partner interoperability across the Pacific.

How the Network Engineer Senior Will Make an Impact

  • Support architecture, engineering planning, and design activities for MPE Architecture and System Design Engineering.
  • Translate operational and mission partner requirements into executable technical plans, designs, and integration actions.
  • Develop and review network designs, implementation plans, diagrams, and technical documentation.
  • Troubleshoot complex network issues and coordinate resolution across engineering, cybersecurity, operations, and mission partner teams.
  • Collaborate with USPACOM J6 stakeholders, service components, mission partners, and GDIT team members to resolve technical challenges.
  • Prepare clear technical documentation, briefings, status inputs, and recommendations for customer and internal leadership.

What You'll Need to Succeed

  • Requirements: Technical training/certification(s) and 12+ years of relevant experience supporting the role, mission area, or equivalent DoW/enterprise IT environment (or B.S. in Computer Science and 8+ years of experience)
  • Required Technical Skills: network engineering; MPE network design; routing and switching; transport integration; troubleshooting; technical documentation.
  • Security Clearance Level: Active Secret
  • Required Skills and Abilities: Strong communication, analytical problem-solving, technical writing, customer engagement, and ability to coordinate across engineering, cybersecurity, operations, and mission partner teams.
  • Preferred Skills: Experience supporting USPACOM, combatant command, service component, or joint/coalition mission environments. Experience working in government site environments and coordinating with military and civilian stakeholders. Experience with mission partner, coalition, tactical, or multi-enclave networking.
  • Location: On customer site at Osan AB, KR.

GDIT Is Your Place

  • Full-flex work week to own your priorities at work and at home, when eligible and approved.
  • 401K with company match.
  • Comprehensive health and wellness packages.
  • Professional growth opportunities, internal mobility, paid education, and certifications.
  • Rest and recharge with paid vacation and holidays.

#DefendTheIndoPacific

#DefendThePacific

#DEFENSEOCONUS

The likely salary range for this position is $110,500 - $149,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Onsite

Work Location:

International

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

What General Dynamics Information Technology employees say

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About General Dynamics Information Technology

Sourced by ZipRecruiter

GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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