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Senior Support Engineer Jobs in Indiana (NOW HIRING)

Senior AI Engineer

Indianapolis, IN · On-site +1

$99K - $137K/yr

Senior AI Engineer 1 About Crowe Studio Crowe Studio is a business unit dedicated to helping ... You'll have the time, space, and support to go deep on client engagements and build lasting ...

Senior Mechanical Engineer

Madison, IN · On-site

$95K - $126K/yr

Senior Mechanical Engineer Reports to: Senior Engineering Manager Leadership Scope: Individual ... This role leads mechanical design activities, supports cross-functional teams, and ensures products ...

Senior AI Engineer

South Bend, IN · On-site +1

$102K - $140K/yr

Senior AI Engineer 1 About Crowe Studio Crowe Studio is a business unit dedicated to helping ... You'll have the time, space, and support to go deep on client engagements and build lasting ...

Senior Mechanical Engineer

Madison, IN · On-site

$95K - $126K/yr

Senior Mechanical Engineer Reports to: Senior Engineering Manager Leadership Scope: Individual ... This role leads mechanical design activities, supports cross-functional teams, and ensures products ...

Sr Software Engineer (T3)

Indianapolis, IN · Hybrid

$117K - $154K/yr

The Senior Software Engineer will join our multi-discipline Agile/DevSecOps Development team in Indianapolis, IN, supporting our NSI program. The Senior Software Engineer uses and provides creative ...

Sr Software Engineer (T3)

Indianapolis, IN · Hybrid

$117K - $154K/yr

The Senior Software Engineer will join our multi-discipline Agile/DevSecOps Development team in Indianapolis, IN, supporting our NSI program. The Senior Software Engineer uses and provides creative ...

Sr Software Engineer (T3)

Indianapolis, IN · On-site

$117K - $154K/yr

The Senior Software Engineer will join our multi-discipline Agile/DevSecOps Development team in Indianapolis, IN, supporting our NSI program. The Senior Software Engineer uses and provides creative ...

Sr. Equipment Engineer

Jeffersonville, IN

$100K - $137K/yr

Senior Equipment Engineer II Department : US Equipment Entity: USCM Reports To: Senior Principal ... Support 24/7 operations by addressing critical equipment challenges and providing leadership during ...

Sr. Equipment Engineer

Jeffersonville, IN · On-site

$100K - $137K/yr

Senior Equipment Engineer II Department : US Equipment Entity: USCM Reports To: Senior Principal ... Support 24/7 operations by addressing critical equipment challenges and providing leadership during ...

Senior Network Engineer

Butlerville, IN · On-site

$88K - $121K/yr

Senior Network Engineer (Computer Network Architect) Location: Edinburgh, IN 46124, USA Job Type ... Support the Program Manager in overall program execution and operational oversight * Serve as ...

Senior Network Engineer

Butlerville, IN · On-site

$88K - $121K/yr

Senior Network Engineer (Computer Network Architect) Location: Edinburgh, IN 46124, USA Job Type ... Support the Program Manager in overall program execution and operational oversight * Serve as ...

Senior Network Engineer

Butlerville, IN

$88K - $121K/yr

Senior Network Engineer (Computer Network Architect) Location: Edinburgh, IN 46124, USA Job Type ... Support the Program Manager in overall program execution and operational oversight * Serve as ...

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Showing results 1-20

Senior Support Engineer information

See Indiana salary details

$21.4K

$98.3K

$151.3K

How much do senior support engineer jobs pay per year?

As of Jun 11, 2026, the average yearly pay for senior support engineer in Indiana is $98,262.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,600.00 and $118,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer, and why are they important?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What does a Senior Support Engineer do?

A Senior Support Engineer is responsible for providing advanced technical support and troubleshooting for complex customer issues. They analyze problems, identify root causes, and work closely with engineering and product teams to resolve technical challenges. Senior Support Engineers often mentor junior staff, create documentation, and help improve support processes. Their role ensures that customers receive timely and effective solutions to technical problems, contributing to overall customer satisfaction.

How does a Senior Support Engineer typically balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What are popular job titles related to Senior Support Engineer jobs in Indiana? For Senior Support Engineer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Senior Support Engineer jobs in Indiana look for? The top searched job categories for Senior Support Engineer jobs in Indiana are:
What cities in Indiana are hiring for Senior Support Engineer jobs? Cities in Indiana with the most Senior Support Engineer job openings:

Senior Software Engineer- (T04) with Security Clearance

V2X

Indianapolis, IN

$117K - $154K/yr

Other

Medical, Life, Retirement, PTO

Posted 10 days ago


V2X rating

8.7

Company rating: 8.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

50th of 352 rated engineering


Job description

V2X is growing! V2X is looking for a Senior Software Engineer to join our team! Overview V2X is seeking a highly skilled Senior Software Engineer II to join our Engineering team in Indianapolis, IN supporting development and integration of advanced systems including situational awareness displays, mission computers, avionics, sensors, mission equipment, and radar systems.

Our Indianapolis facility also supports a variety of other product lines serving multiple Department of Defense (DoD) customers providing the opportunity to work on a diverse set of programs and roles supporting the continued advancement of your career. Job Description and Responsibilities The Senior Software Engineer II in Indianapolis supports engineering teams by thriving in a fast-paced, safety-critical environment. You will design, implement, and validate software that runs on RedHat Enterprise Linux and Windows platforms, support DoD-grade projects, and mentor the next generation of engineers.

The ideal candidate will own end-to-end delivery, from architecture to acceptance testing, while driving continuous improvement across our development processes. Lead Design & Implementation of real-time software development. Mentor & Coach engineers, providing code reviews, technical guidance.

Self-Organize & Prioritize workstreams, set realistic milestones, track progress, and communicate status to stakeholders. Drive Software Testing - create and maintain unit, integration, and system test suites; automate test cases where feasible. * Integrate Hardware & Software components, participate in hardware validation, and troubleshoot integration issues.

Manage Virtual Environments - deploy, configure, and maintain VMs and containerized environments for development, testing, and CI/CD pipelines. Act as Technical Lead & Customer POC - progressively take on more responsibility in architecture ownership, client interactions, and project delivery. * Continuous Improvement - propose and implement process, tooling, and coding standard enhancements.

Participate in Lab Testing & Team Events - be physically present in Indianapolis for on site validation and collaboration. Required Skills and Qualifications Bachelor's degree in Electrical Engineering, Computer Engineering, or a related STEM field (Master's preferred) 8+ years of professional experience in software development or a related engineering discipline. Familiarity with Agile software development processes.

Demonstrated leadership with a proven ability to mentor individual engineers. Strong self-organization & time management skills - able to juggle multiple priorities in a dynamic environment. * Hands-on experience developing for Linux and Windows operating systems.

Basic working knowledge of Linux terminal commands and system configuration. US Citizenship and ability to obtain a DoD Secret clearance (or higher). * Able to attend lab testing and team events on site.

Ability to travel up to 10% of the time to support customer meetings, and field technical support. Proficiency in C, C++ languages Experience with Bash or other shell scripting Desired Skills Experience with system network configuration and network troubleshooting (for very small, relatively simple network architectures) Knowledge of SSH and TLS, including configuration and troubleshooting Experience setting up and using VirtualBox virtual machines for development and testing Knowledge of Linux security features including PAM, FIPS mode, SELinux, and LUKS Experience installing packages with Linux package managers (YUM, DNF, RPM) Experience writing cron jobs Proficiency in software analysis and test tools and automation. Experience with Lattix is highly desirable.

Security Clearance and Other Requirements Ability to access systems with information restricted to U.S. citizens as required by federal contract guidelines Eligibility to obtain and maintain a U.S. Department of Defense (DoD) security clearance is required #LI-CB2 #clearance Benefits include the following: Healthcare coverage Retirement plan Life insurance, AD&D, and disability benefits Wellness programs Paid time off, including holidays Learning and Development resources * Employee assistance resources Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans.


What V2X employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


About V2X

Sourced by ZipRecruiter

Industry

Guided missile and space vehicle manufacturing

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1945