Job Title: Field Support Analyst
Location: Indianapolis, IN (Onsite, Monday-Friday 8:00 AM - 5:00 PM)
Job Type: Contract
Experience: 5+ years
Job Overview
Our client is seeking an experienced Field Support Analyst to provide hands-on technical support in Indianapolis, IN. This role is primarily focused on supporting training events and managing all AV and deskside support needs, along with hardware distribution and general IT support functions.
Key Responsibilities
- Support AV aspects of training sessions and events
- Provide deskside and field support to end users
- Answer and resolve technical support issues
- Manage and work through IT support tickets
- Assist with hardware distribution across multiple locations
- Deliver proactive customer service to internal stakeholders
Required Skills
- Windows 11
- Office 365
- Microsoft InTune
- Azure
- Active Directory
- Imaging Process
- Field / Deskside Support
Preferred Skills
- Any applicable IT certification (CompTIA A+, Microsoft, etc.)
Location & Work Model
Fully onsite in Indianapolis, IN - 5 days per week, Monday through Friday, 8:00 AM to 5:00 PM local time.
Engagement Details
This is a long-term contract engagement. Candidates must be available to work onsite full-time in Indianapolis.