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Payments Support Jobs in Indiana (NOW HIRING)

Desktop Support Technician

Jeffersonville, IN · On-site

$19.50 - $24.75/hr

Desktop Support Technician Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and ...

Order Fulfillment Technician

Jeffersonville, IN · On-site

$15.75 - $20.75/hr

Experience supporting payment technology, merchant services, or retail technology deployments. * Familiarity with networking fundamentals, device connectivity, or remote troubleshooting. * Experience ...

About This Opportunity As a Systems Analyst, you will support prepaid and payment processing platforms across Visa, MasterCard, American Express, Discover, Pulse, and Fiserv networks. This role ...

Experience leading or supporting process improvements and team initiatives * Ability to travel 5-10% as needed * Willingness to learn and apply InComm systems, tools, and policies InComm Payments ...

Experience supporting SaaS platforms, file-based integrations (SFTP/EDI), or systems implementation and stabilization is strongly preferred. InComm Payments provides equal employment opportunities ...

Overview When you think of InComm Payments, think of Innovative Payments Technology. We were ... Support development of Requests for Proposal (RFPs) to guide vendor design and production of ...

Experience supporting operationally critical platforms or customer facing solutions InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment ...

Overview When you think of InComm Payments, think of Innovative Payments Technology. We were ... Accounting Support Services team. This role involves analyzing, documenting, and enhancing ...

... payments technology. What you bring * 2 to 5 years of experience withpoint-of-saleproducts, technical support, productdeployment,or a related technology-focused environment.A bachelor's degree or ...

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Payments Support information

What are the key skills and qualifications needed to thrive as a Payments Support professional, and why are they important?

To excel as a Payments Support professional, you need strong analytical skills, attention to detail, and a background in finance or banking, often supported by relevant education or experience. Familiarity with payment processing systems, reconciliation tools, and knowledge of compliance standards like PCI DSS is typically required. Excellent problem-solving, communication, and customer service skills help you resolve payment issues efficiently and maintain positive client relationships. These abilities ensure accurate transaction handling, regulatory compliance, and high levels of customer satisfaction in a fast-paced financial environment.

What is the difference between Payments Support vs Payments Analyst?

AspectPayments SupportPayments Analyst
Required CredentialsBasic financial or customer service certifications, relevant experienceFinancial certifications, analytical skills, sometimes a degree in finance or related field
Work EnvironmentCustomer service centers, support teams, back-office operationsFinancial institutions, corporate finance departments, data analysis teams
Employer & Industry UsagePayment processing companies, banks, fintech firmsFinancial institutions, payment service providers, banks
Common Search & ComparisonCustomer support roles in paymentsFinancial data analysis in payments

Payments Support primarily focuses on assisting customers with payment issues, troubleshooting, and resolving transaction problems. Payments Analysts analyze payment data, identify trends, and improve payment processes. While both roles involve payments, Payments Support emphasizes customer service, whereas Payments Analysts focus on data analysis and process optimization.

How does a Payments Support professional typically collaborate with other departments to resolve complex payment issues?

Payments Support professionals often work closely with departments such as finance, compliance, and IT to resolve complex payment issues. For example, they may coordinate with finance teams to investigate discrepancies, consult compliance for regulatory concerns, and liaise with IT to troubleshoot technical problems. This cross-functional collaboration ensures timely and accurate resolution of customer inquiries or transaction errors, which is vital for maintaining customer trust and operational efficiency. Effective communication and a proactive approach to problem-solving are key to success in this collaborative environment.

What is Payments Support?

Payments Support refers to professionals or teams responsible for assisting customers and businesses with issues related to processing, receiving, or sending payments. They handle inquiries about payment failures, transaction disputes, refunds, and account reconciliations, ensuring that all payment-related activities run smoothly. Payments Support specialists often work with various payment platforms, banks, and internal systems to troubleshoot and resolve any payment issues. Their role is essential for maintaining customer satisfaction and the integrity of financial operations.
What cities in Indiana are hiring for Payments Support jobs? Cities in Indiana with the most Payments Support job openings:
Outside Sales Executive - Payments Technology

Outside Sales Executive - Payments Technology

Global Payments

Indianapolis, IN • On-site

$40K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

About Global Payments

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers through our innovative payment and software solutions. We’re a Fortune 500 company that combines cutting-edge technology with exceptional service to help businesses of every size grow and prosper.

If you’re passionate about helping business owners thrive—and you love selling technology that transforms the way they run their operations—join our dynamic, growth-minded team. Together, we’ll shape the future of commerce.

Job Summary

As an Outside Sales Executive, Payment Technology, you’ll be on the front lines helping small and mid-sized merchants modernize how they run their business through Genius®, our industry-leading Point of Sale and payment platform.

You’ll manage the full sales cycle—from prospecting and lead generation to running demos, negotiating, and closing deals. You’ll work closely with your District Manager and sales leadership for coaching and support while driving your own success in a fast-paced, high-reward environment.

This is a role for driven, tech-savvy sales professionals who want to make an impact—selling real solutions that help local businesses simplify operations, improve customer experience, and grow revenue.

What You’ll Do

Sell Genius® and other Global Payments solutions to small and mid-sized businesses across restaurant, retail, and service industries.

● Develop and manage a consistent pipeline through field prospecting, digital outreach, and local networking.

● Deliver consultative, value-based presentations both in-person and virtually to demonstrate how Genius® helps businesses streamline payments, improve operations, and increase customer loyalty.

● Collaborate with your District Manager to identify new opportunities, set appointments, and close sales within a short cycle.

● Maintain accurate pipeline and activity tracking in Atlas and Salesforce, including call notes, follow-ups, and client communications.

● Upsell and cross-sell existing merchants on new features, software add-ons, and hardware upgrades.

● Stay current on the fintech landscape, industry trends, and product updates to position yourself as a trusted technology advisor.

What You Bring

● Proven success in B2B sales, preferably in SaaS, fintech, or merchant services.

● Strong communication, presentation, and negotiation skills—comfortable selling both face-to-face and virtually.

● High energy, self-motivated, and competitive—driven to exceed targets.

● Professional presence and genuine ability to connect with business owners.

● Familiarity with the restaurant or retail industries is a plus.

● Valid driver’s license and ability to spend at least 75% of your time in the field.

Minimum & Preferred Qualifications

● Must be 18 years or older.

● High school diploma or GED required; college degree preferred.

● Two or more years of relevant B2B sales experience.

● Must live within the geographic area of the posting.

● Background check and drug screening required per company policy.

Compensation

Annual On-Target Earnings (OTE): $100,000+

Base Salary: $40,000+

Residual Income: Keep earning monthly from the accounts you build.

Bonuses: Monthly and quarterly incentives for surpassing quota and achieving stretch goals.

Your total compensation depends on your performance, skills, and territory—your success is in your hands.

Benefits

Global Payments offers a comprehensive benefits package including medical, dental, and vision coverage, paid time off, retirement programs, charitable gift matching, and more. Learn more at Global Payments Benefits.

Our Culture

At Global Payments, we stand against racism, intolerance, and injustice in all forms. We honor and celebrate the diversity of our team members and the communities we serve. Our commitment to inclusion, respect, and belonging drives everything we do.

Global Payments is an Equal Opportunity Employer.

Diversity and EEO Statements

Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.

Global Payments is an equal opportunity employer. Global Payments Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Company Description

Across our family of brands, we’re delivering technology, innovation and expertise for our customers—every day. It’s our job to keep commerce moving, and if you're up for the challenge, it could be yours too.