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Payments Support Jobs in Indiana (NOW HIRING)

$136K - $185K/yr

Support the creation and expansion of contract templates and terms of use to reflect new and existing products and services, including Circle's stablecoin infrastructure, payments rails, Arc network ...

$133K - $181K/yr

Support the creation and expansion of contract templates and terms of use to reflect new and existing products and services, including Circle's stablecoin infrastructure, payments rails, Arc network ...

Support Admin

Indianapolis, IN ยท On-site

$28.08/hr

Process vendor forms for suppliers which allows them to be set-up to receive payment and to make any changes such as change in address, banking, etc. * Field phone inquiries to Payment Research Unit ...

Support Admin

Indianapolis, IN ยท On-site

$28.08/hr

Process vendor forms for suppliers which allows them to be set-up to receive payment and to make any changes such as change in address, banking, etc. * Field phone inquiries to Payment Research Unit ...

Process vendor forms which allows them to be set-up to receive payment and to make any changes such as change in address, banking, etc. * Field phone inquiries for a variety of issues ranging from ...

Pay: $28.08/hour In this role you will: * Process vendor forms which allows them to be set-up to receive payment and to make any changes such as change in address, banking, etc. * Field phone ...

Direct Support Professional

IN ยท On-site

$18.18/hr

... payment, and housekeeping and laundry. * Assess, implement, and evaluate progress on identified goals/outcomes for individuals assigned, in accordance with the Individual Support Plan. * Provide ...

Showing results 41-60

Payments Support information

What are the key skills and qualifications needed to thrive as a payments support professional, and why are they important?

To excel as a Payments Support professional, you need strong analytical skills, attention to detail, and a background in finance or banking, often supported by relevant education or experience. Familiarity with payment processing systems, reconciliation tools, and knowledge of compliance standards like PCI DSS is typically required. Excellent problem-solving, communication, and customer service skills help you resolve payment issues efficiently and maintain positive client relationships. These abilities ensure accurate transaction handling, regulatory compliance, and high levels of customer satisfaction in a fast-paced financial environment.

What is the difference between Payments Support vs Payments Analyst?

AspectPayments SupportPayments Analyst
Required CredentialsBasic financial or customer service certifications, relevant experienceFinancial certifications, analytical skills, sometimes a degree in finance or related field
Work EnvironmentCustomer service centers, support teams, back-office operationsFinancial institutions, corporate finance departments, data analysis teams
Employer & Industry UsagePayment processing companies, banks, fintech firmsFinancial institutions, payment service providers, banks
Common Search & ComparisonCustomer support roles in paymentsFinancial data analysis in payments

Payments Support primarily focuses on assisting customers with payment issues, troubleshooting, and resolving transaction problems. Payments Analysts analyze payment data, identify trends, and improve payment processes. While both roles involve payments, Payments Support emphasizes customer service, whereas Payments Analysts focus on data analysis and process optimization.

How does a payments support professional typically collaborate with other departments to resolve complex payment issues?

Payments Support professionals often work closely with departments such as finance, compliance, and IT to resolve complex payment issues. For example, they may coordinate with finance teams to investigate discrepancies, consult compliance for regulatory concerns, and liaise with IT to troubleshoot technical problems. This cross-functional collaboration ensures timely and accurate resolution of customer inquiries or transaction errors, which is vital for maintaining customer trust and operational efficiency. Effective communication and a proactive approach to problem-solving are key to success in this collaborative environment.

What is payments support?

Payments Support refers to professionals or teams responsible for assisting customers and businesses with issues related to processing, receiving, or sending payments. They handle inquiries about payment failures, transaction disputes, refunds, and account reconciliations, ensuring that all payment-related activities run smoothly. Payments Support specialists often work with various payment platforms, banks, and internal systems to troubleshoot and resolve any payment issues. Their role is essential for maintaining customer satisfaction and the integrity of financial operations.

What are popular job titles related to Payments Support jobs in Indiana?

For Payments Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Payments Support jobs in Indiana look for?

The top searched job categories for Payments Support jobs in Indiana are:

What cities in Indiana are hiring for Payments Support jobs?

Cities in Indiana with the most Payments Support job openings:

Senior Counsel, Transactions, (Enterprise, Payments, and Ecosystem)

Circle

Boston, IN โ€ข On-site

$124K - $168K/yr

Full-time

Re-posted 23 days ago


Job description

Circle (NYSE: CRCL) is one of the world's leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at circle.com.

What you'll be part of:

Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder.

Under the direction of the Assistant General Counsel - Transactions, you will play an immediate and direct role in complex commercial transactional work, supporting our Enterprise Sales, Payments, and Ecosystem business segments globally as we offer new products and grow in new markets, including Circle's Arc network, a purpose-built Layer-1 blockchain for stablecoin finance. We are looking for someone who is highly proactive, accountable, team-oriented, capable of managing multiple competing priorities, and who is excited to join a lean team that executes on a variety of novel and complex legal issues.

What you'll work on:

  • Be a trusted partner to Circle's Enterprise, Payments, and Ecosystem teams, working collaboratively and building strong lines of communication across global business teams, supporting enterprise sales, product partnerships and growth, and ecosystem business development functions globally, including commercial transactions in support of Arc.

  • Structure, negotiate, and draft complex fintech, payments, crypto, and tech transactions across global markets, addressing legal risk in business-centric ways with the goal of strengthening commercial partnerships and advancing revenue opportunities, including partner, validator, and ecosystem agreements supporting the Arc network.

  • Support the creation and expansion of contract templates and terms of use to reflect new and existing products and services, including Circle's stablecoin infrastructure, payments rails, Arc network integrations, and ecosystem partnerships.

  • Aid in the development and implementation of processes, procedures, and metrics (including efficient contracting workflows) to increase the overall effectiveness of legal services provided to global business teams.

  • Assist business leaders with contract interpretation and management as they execute deals with enterprise platforms, marketplaces, PSPs, and payments-native companies globally.

  • Remain current on developments in finance, payments, stablecoins, digital assets, and blockchain infrastructure, including Arc's role as a settlement layer for global finance, to provide sound, practical transactional advice across Circle's global go-to-market motion.

What you'll bring to Circle:

You are passionate about financial technology and the potential of cryptocurrency and blockchains - a team player with a sense of humor who enjoys both learning and mentoring. Commercially minded, you keep the business objective front and center and communicate complex ideas clearly, both verbally and in writing, in a way that allows clients to act on them. You thrive in evolving, fast-moving environments, manage multiple priorities with ease, and exercise sound judgment under pressure - equally comfortable working autonomously and collaborating as part of a team. You are obsessively organized, energetic, and deeply accountable, with a strong sense of ownership over your actions and decisions.

Core Requirements:

  • 10+ years of hands-on legal experience in global commercial transactions, including in-house legal department and/or top-tier law firm experience.

  • Extensive experience drafting and negotiating complex fintech, financial services, and technology agreements, including enterprise platform, payments, and ecosystem partnership transactions.

  • Proven ability to support international business teams across multiple regions and markets, including willingness to participate in negotiation calls across global time zones.

  • Experience advising Enterprise, Payments, Ecosystem, and other cross-functional teams on strategic partnerships and complex commercial initiatives.

  • Strong understanding of legal and regulatory issues affecting payments, stablecoins, blockchain, digital assets, and technology product platforms; Americas and/or APAC exposure preferred.

  • Ability to identify and manage legal, regulatory, tax, accounting, and operational implications, and to quarterback deals across stakeholders to drive alignment.

  • Practical, business-oriented judgment with the ability to balance legal risk, commercial objectives, and Circle's strategic goals in time-sensitive or high-pressure situations.

  • Excellent verbal and written communication skills, with the ability to distill complex legal, regulatory, and technical issues into clear, actionable guidance.

  • Highly accountable, organized, collaborative, and comfortable working independently in a fast-moving, evolving environment while managing multiple projects simultaneously.

  • J.D. or foreign equivalent, active membership in at least one U.S. State Bar, at least three years of prior top-tier law firm experience, and comfort using tools such as Slack, MacOS, GSuite, ChatGPT, and other AI-enabled workflows.

Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.

Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.

Base Pay Range: $230,000-$297,500

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status required by the laws in the locations where we hire. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law.

Should you require accommodations or assistance in our interview process because of a disability, please reach out toaccommodations@circle.comfor support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.

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