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Senior Support Engineer Jobs in Columbus, IN (NOW HIRING)

Senior Network Engineer

Butlerville, IN ยท On-site

$88K - $121K/yr

  • Medical

  • PTO

The Senior Network Engineer serves as a technical leader responsible for the planning, design, implementation, and strategic development of network systems supporting MACC-TTE operations. This role ...

Senior Electrical Engineer

Greenwood, IN ยท On-site

$102K - $132K/yr

Senior Electrical Engineer Responsibilities ElectricalDesign Designelectrical schematics and ... Developwiring diagrams, BOMs, and other documentation to support panel builds andsystem integration.

Senior Electrical Engineer

Greenwood, IN ยท On-site

$102K - $132K/yr

Senior Electrical Engineer Responsibilities ElectricalDesign โ€ข Designelectrical schematics and ... support panel builds andsystem integration. โ€ข Maintaindesign standards and best practices for ...

Senior Pavement Engineer

Bloomington, IN ยท On-site

$108 - $162/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Braun Intertec is seeking a Senior Pavement Engineer to support our pavement and transportation engineering services. Responsibilities * Lead internal and external proposal and project teams * Write ...

Senior Systems Engineer

Edinburgh, IN ยท On-site

$100K - $137K/yr

SITE 525 is looking for a Senior Systems Engineer to join our team support the Cybertropolis Technology Environment Platform (CTEP). The CTEP provides a one-of-a-kind platform for DoD and Joint ...

Senior Systems Engineer

Franklin, IN ยท On-site

$97K - $133K/yr

SITE 525 is looking for a Senior Systems Engineer to join our team support the Cybertropolis Technology Environment Platform (CTEP). The CTEP provides a one-of-a-kind platform for DoD and Joint ...

Senior Network Engineer

Columbus, IN ยท On-site

$106K - $135K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Senior Network Engineer is responsible for the design, implementation, security, and support of a complex enterprise network environment, including LAN/WAN, WLAN, data center, security, and SD ...

Senior Network Engineer

Columbus, IN ยท Hybrid

$106K - $135K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Senior Network Engineer is responsible for the design, implementation, security, and support of a complex enterprise network environment, including LAN/WAN, WLAN, data center, security, and SD ...

Controls Engineer - Senior

Columbus, IN ยท On-site

$90K - $119K/yr

We are looking for a talented Controls Engineer - Senior to join our team specializing in ... Support change requests by analyzing root causes and implementing sustainable technical solutions ...

Controls Engineer - Senior

Columbus, IN ยท On-site

$90K - $119K/yr

We are looking for a talented Controls Engineer - Senior to join our team specializing in ... Support change requests by analyzing root causes and implementing sustainable technical solutions ...

Controls Engineer - Senior

Columbus, IN ยท On-site

$100K - $150K/yr

We are looking for a talented Controls Engineer - Senior to join our team specializing in ... Support change requests by analyzing root causes and implementing sustainable technical solutions ...

Controls Engineer - Senior

Columbus, IN ยท On-site

$90K - $119K/yr

We are looking for a talented Controls Engineer - Senior to join our team specializing in ... Support change requests by analyzing root causes and implementing sustainable technical solutions ...

Controls Engineer - Senior

Columbus, IN ยท On-site

$90K - $119K/yr

We are looking for a talented Controls Engineer - Senior to join our team specializing in ... Support change requests by analyzing root causes and implementing sustainable technical solutions ...

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Showing results 1-20

Senior Support Engineer information

See Columbus, IN salary details

$20.9K

$96K

$147.9K

How much do senior support engineer jobs pay per year?

As of Aug 16, 2026, the average yearly pay for senior support engineer in Columbus, IN is $96,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,800.00 and $115,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What cities near Columbus, IN are hiring for Senior Support Engineer jobs?

Cities near Columbus, IN with the most Senior Support Engineer job openings:

Infographic showing various Senior Support Engineer job openings in Columbus, IN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $96,041 per year, or $46.2 per hour.

Senior Network Engineer

Oak Grove Technologies

Butlerville, IN โ€ข On-site

$88K - $121K/yr

Full-time

Medical, PTO

Re-posted 20 days ago


Job description

Oak Grove Technologies, LLC, a dynamic and fast-growing federal contractor, is seeking a highly skilled and motivated Senior Network Engineer. The Senior Network Engineer serves as a technical leader responsible for the planning, design, implementation, and strategic development of network systems supporting MACC-TTE operations. This role provides high-level engineering expertise and guides long-term network strategy.
Location: Camp Atterbury (Edinburgh, IN) and Muscatatuck Urban Training Center (Butlerville, IN)
Oak Grove Technologies is a Service-Disabled Veteran-Owned Business based in Raleigh, NC, with a Test and Training Center located near Fort Bragg and Camp Mackall. With over 20 years of expertise in training, consulting, technology, and operational support, the company provides services to the military, government, and law enforcement. Committed to excellence, innovation, and national security, Oak Grove Technologies fulfills federal defense contracts and actively supports veterans through sponsorships and events. Driven by its mission-focused approach, the company seeks top talent to develop impactful solutions.
Oak Grove Technologies offers a competitive compensation and benefits package.
Requirements
Key Responsibilities
  • Lead network planning, development, implementation, and troubleshooting efforts
  • Serve as a subject matter expert for network policy, architecture, and planning
  • Develop and recommend network engineering solutions based on capability analysis
  • Support strategic roadmap development and future technology planning
  • Align network initiatives with program goals and mission requirements
Required Qualifications
  • Bachelor's degree in Network Engineering, Cybersecurity, Information Management, or related field (or equivalent experience)
  • Minimum 10 years of relevant experience
  • DoDM 8140.03 IAT II certification compliance
Required Experience
  • Designing and managing enterprise-level network systems
  • Cyber range or test bed environment operations
  • Network technologies including routing, switching, firewalls, DNS, VPNs, VLANs
  • Distributed network environments and policy development
  • Wireless infrastructure (802.11x, 2G, 3G, 4G, 5G)
  • DoD network systems (e.g., Joint Information Operations Range (JIOR))

Security Clearance Requirements:
U.S. Citizenship and an active Top Secret clearance with SCI eligibility are required.
Compensation and Benefits:
Competitive Salary, PTO, Health Benefits.
If you are a highly motivated Senior Network Engineer and ready to apply your expertise in a high-impact role, we encourage you to join our mission in supporting national security efforts while working with cutting-edge technologies.
Oak Grove Technologies is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Oak Grove Technologies, LLC participates in E-Verify to determine an individual's identity and employment eligibility to work in the United States. E-Verify is a service of DHS and SSA.