1

Sales Support Engineer Jobs in California (NOW HIRING)

You'll work directly with customers, partner closely with engineering and product teams at a cutting-edge AI company, and help shape the processes and tools that define our post-sales support. This ...

Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy ... Collaborate closely with internal Sales, Service, Engineering, and Operations teams. * Deliver ...

Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy ... Collaborate closely with internal Sales, Service, Engineering, and Operations teams. * Deliver ...

Provide "Best in Class" post-sale support and drive continuous improvement of the BNSM customer ... Minimum of bachelor degree in an engineering field from accredited university or college with ...

Sales Support Specialist

San Jose, CA · On-site

$75K - $85K/yr

We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Job Summary: Supermicro's Sales Support team is looking to add a dynamic Sales Support ...

Technical Support Engineer

Fremont, CA · On-site

$100K - $148K/yr

Ability to work effectively in a multifunctional team, including Field Teams, Engineering, Operations, Tech Support, Applications, Marketing and Sales. * Excellent problem-solving skills * Strong ...

Technical Support Engineer

Fremont, CA · On-site

$100K - $148K/yr

Ability to work effectively in a multifunctional team, including Field Teams, Engineering, Operations, Tech Support, Applications, Marketing and Sales. * Excellent problem-solving skills * Strong ...

Showing results 21-40

Sales Support Engineer information

See California salary details

$37.5K

$83.2K

$147K

How much do sales support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for sales support engineer in California is $83,190.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $103,100.00 per year, depending on experience, location, and employer.

What is the difference between Sales Support Engineer vs Sales Engineer?

AspectSales Support EngineerSales Engineer
Primary RoleProvides technical support, product demonstrations, and pre-sales assistanceEngages directly with clients to understand needs and close sales
Required SkillsTechnical knowledge, communication, product expertiseTechnical knowledge, sales skills, client interaction
Work EnvironmentCollaborates with sales teams, often in office or lab settingsField visits, client meetings, presentations
CertificationsTechnical certifications, industry-specific credentialsTechnical certifications, sales training

While both roles require technical knowledge and support skills, Sales Support Engineers focus on pre-sales technical assistance, whereas Sales Engineers actively engage with clients to drive sales and close deals. Understanding these differences helps in choosing the right career path or job focus within sales and technical support teams.

What are the key skills and qualifications needed to thrive as a sales support engineer, and why are they important?

To thrive as a Sales Support Engineer, you need a solid technical background in engineering or related fields, combined with strong analytical and problem-solving abilities. Familiarity with CRM software, technical documentation tools, and product configuration systems is typically required, as well as relevant certifications such as CompTIA or vendor-specific credentials. Excellent communication, teamwork, and customer service skills help bridge the gap between sales teams and clients. These skills and qualities are crucial for translating technical solutions into customer value, ensuring successful sales processes, and fostering long-term client relationships.

What is a sales support engineer?

A Sales Support Engineer is a technical professional who assists sales teams by providing product knowledge, technical expertise, and solutions to meet customer needs. They bridge the gap between the engineering and sales departments, helping to translate customer requirements into technical specifications. Their responsibilities often include preparing technical proposals, demonstrating products, and answering customer queries. Sales Support Engineers play a crucial role in ensuring customer satisfaction and facilitating the sales process.

How does a sales support engineer collaborate with sales and technical teams to ensure customer satisfaction?

As a Sales Support Engineer, you act as a vital bridge between the sales team and technical departments. You’ll regularly join meetings with sales representatives to understand client needs, then work closely with engineering or product teams to craft tailored technical solutions. This role often involves preparing technical documentation, conducting product demonstrations, and troubleshooting pre-sales technical issues. Effective communication and strong teamwork skills are essential, as you’ll need to ensure all stakeholders are aligned and customers receive accurate, timely information.
What are popular job titles related to Sales Support Engineer jobs in California? For Sales Support Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Sales Support Engineer jobs in California look for? The top searched job categories for Sales Support Engineer jobs in California are:
Infographic showing various Sales Support Engineer job openings in California as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 29% Part Time, 2% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $83,190 per year, or $40 per hour.

Technical Support Engineer

Cypress HCM

San Francisco, CA

$39.21 - $44.13/hr

Full-time

Re-posted 13 days ago


Job description


Technical Support Engineer
Description:
  • We are seeking a talented and customer-focused Technical Support Engineer to join our team. In this role, you will be the frontline in supporting customers, troubleshooting issues, assisting with integrations (particularly with Shopify), and sharing actionable insights across Product, Engineering, and Sales teams. You’ll also play a key role in creating and maintaining technical documentation and knowledge bases, ensuring both internal and external partners have up-to-date, accurate support.
  • The ideal candidate demonstrates strong problem-solving and technical proficiency, shows curiosity to learn, and excels in customer-facing interactions and cross-functional collaboration. Experience in ad tech and/or ecommerce is highly advantageous
Duties:
  • Serve as the primary point of contact for customers and partners seeking support with API integrations, especially related to ecommerce platforms like Shopify and/or Ad Tech partners like Mobile Measurement Partners
  • Troubleshoot and resolve a range of technical issues, including server-side API errors, client-side browser scripts, data discrepancies, and connectivity problems, to ensure high customer satisfaction.
  • Provide continuous proactive and reactive support through a scaled ticketing system, while ensuring a high level of satisfaction and ensuring low total resolution time
  • Work cross-functionally with Product, Engineering, and Sales teams to share customer feedback, product insights, and identify opportunities for product improvement.
  • Analyze support trends and communicate recurring issues or feature requests to internal teams.
  • Author and update knowledge base articles, user guides, and technical documentation for both internal and external stakeholders.
  • Lead and participate in training sessions for new product releases or feature updates.
  • Collaborate with engineering on troubleshooting complex issues, reproducing bugs, and testing solutions.
  • Become a product expert on ad solutions and ecommerce integrations, while staying up-to-date on best practices and new product capabilities.
Requirements:
  • Bachelor’s degree in Computer Science, Information Technology, or related technical field, or equivalent practical experience.
  • Strong communication skills with the ability to translate complex technical concepts into clear, user-friendly language.
  • 3+ years experience in a technical support, solutions engineering, or similar customer-facing technical role.
  • Hands-on experience supporting RESTful APIs; capable of debugging and analyzing API payloads, logs, and HTTP request/response cycles
  • Hands-on experience working with SQL and databases
  • Proficient in a modern programming language like JavaScript, Python etc.
  • Experience with ecommerce integrations (especially Shopify) and ecommerce flows/pain points, or with ad tech measurement (tags/pixels, server-side Conversions APIs, MMPs); having both is ideal.
  • Familiarity with ad tech concepts, digital advertising platforms, or commerce ecosystems highly desirable.
  • Proven track record contributing to technical documentation and knowledge base resources.
  • Self-starter mentality with a passion for helping others, problem-solving, and continuous learning.
  • Comfortable working with a distributed team and collaborating across multiple time zones.
Compensation:
  • $39.21 – 44.13/hr W—2
Req ID:
  • 36558625

Cypress HCM logo

About Cypress HCM

Sourced by ZipRecruiter

We deliver consistently superior recruiting by virtue of trusting, communicative relationships with companies and candidates alike. From Fortune 100s to startups, clients lean on us to fulfill their range of needs from contract to full-time positions. With an intimate knowledge of the industries we serve, a keen sense of what makes for high-performing talent in any role, and shared sense of urgency, our clients will tell you: your solution begins here.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Walnut Creek, CA, US

Year founded

2005

Social media