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Rma Manager Jobs (NOW HIRING)

Synnex

Supervisor, RMA

Fort Worth, TX

Supervise and manage the day-to-day operations of the RMA department * Execute and enforce operational policies, procedures, and standard work instructions * Drive productivity across receiving ...

Crissair, Inc.

RMA Repair Technician

Valencia, CA · On-site

Provide manager/ Senior RMA coordinator with detailed analysis and test results in support of Corrective Action Requests. * Must be able to troubleshoot confirmed failures of any and all customer ...

RMA Worldwide

Daytime Detailer

Austin, TX

$14 - $18.25/hr

Embarking on a career at RMA means embarking on continuous learning and growth. Whether you're starting in our operations, customer service, or management, we offer opportunities and skill ...

Storyteller Overland LLC

RMA Coordinator

Birmingham, AL · On-site

Issue and manage RMA documentation to ensure accurate tracking, accountability, and timely resolution of returns, * Work with new vendors to ensure RMA policies positively impacts the P&L, Serve as ...

Astreya

Sr. RMA Customer Operations Manager

Santa Clara, CA · On-site

$82K - $154K/yr

The RMA Customer Experience Manager will work with the key customer account team leads to ensure customers have timely case updates. The position has to decide on fulfilment priority based on Service ...

VOLT

RMA Clerk

Fremont, CA · On-site

$23/hr

System Management: Create, update, and maintain RMA records in ERP systems (e.g., SAP, Oracle) and internal shopfloor tracking systems. * Prioritize RMAs based on severity, customer impact, and ...

RMA Worldwide

Part time Detailer

Austin, TX · On-site

$14.25 - $18.25/hr

Embarking on a career at RMA means embarking on continuous learning and growth. Whether you're starting in our operations, customer service, or management, we offer opportunities and skill ...

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How much do rma manager jobs pay per year?

As of Jun 18, 2026, the average yearly pay for rma manager in the United States is $66,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What does an RMA Manager do?

An RMA (Return Merchandise Authorization) Manager oversees the return and warranty process for defective or unwanted products. They ensure compliance with company policies, coordinate with customers and suppliers, and track returned items for repair, replacement, or refund. The role involves managing inventory, analyzing return trends, and improving processes to enhance customer satisfaction. Effective communication and problem-solving skills are essential for handling disputes and streamlining returns efficiently.

What are some common challenges faced by an RMA Manager and how are they addressed?

As an RMA Manager, you’ll often encounter challenges such as balancing customer satisfaction with cost-effective solutions, managing high volumes of returns, and streamlining communication between departments like sales, technical support, and logistics. Addressing these challenges typically involves creating clear return policies, leveraging robust software platforms for tracking, and fostering a culture of collaboration across teams. Strong analytical and process improvement skills also help identify trends and implement solutions that reduce return rates. By proactively addressing these challenges, you contribute to both customer loyalty and overall operational efficiency.

What is an RMA manager?

An RMA manager oversees the return merchandise authorization process within a company, managing product returns, repairs, and exchanges to ensure customer satisfaction and efficient operations. They coordinate with logistics, customer service, and technical teams, often using inventory management and tracking tools to monitor return workflows.

What jobs pay $10,000 a month without a degree?

For an RMA Manager or similar roles, earning $10,000 a month typically requires extensive experience, managerial skills, and industry knowledge, rather than formal degrees. High-paying jobs in sales, real estate, or entrepreneurship can also reach this level without a degree, but they often depend on performance, network, and market conditions. Most well-paying management or specialized technical roles may require certifications or on-the-job training instead of a traditional degree.

What jobs pay 500,000 a year in the US?

High-level executive roles such as CEOs, CFOs, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Certain specialized medical professionals, successful entrepreneurs, and top-tier investment bankers can also reach this income level, typically requiring extensive experience, advanced skills, and significant responsibility.

What jobs in the US pay 300,000 a year?

For an RMA Manager, annual salaries of $300,000 or more are typically found in senior or executive-level positions, especially in large companies or specialized industries. These roles often require extensive experience, advanced certifications, and strong leadership skills, with compensation including bonuses and profit sharing. High-paying jobs in this field are less common and usually involve overseeing large teams or complex operations.

What are the key skills and qualifications needed to thrive in the Rma Manager position, and why are they important?

To excel as an RMA (Return Merchandise Authorization) Manager, you need expertise in reverse logistics, inventory management, and strong analytical abilities, usually supported by a background in supply chain or operations. Familiarity with ERP systems, RMA processing platforms, and data analysis tools is commonly required, along with relevant certifications like Six Sigma or APICS being advantageous. Exceptional problem-solving, communication, and leadership skills help manage cross-functional teams and resolve customer returns efficiently. These skills ensure efficient handling of defective products, cost control, and a positive customer experience, all vital to the role's success.

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Rma Manager jobs near you
Supervisor, RMA

Supervisor, RMA

Synnex

Fort Worth, TX

Full-time

Posted 13 days ago

Job description

Hours: M-F 5:30am-2:00pm, OT may be required before/after shift + weekends

The RMA Supervisor oversees the day-to-day operations of the Returns (RMA) Department within the warehouse. This role supports the development and execution of operational policies and procedures while driving productivity, accuracy, and compliance. The RMA Supervisor plays a key role in meeting business goals related to receiving, shipping, inventory accuracy, and maintaining a safe, compliant facility.

What You'll Do:

  • Supervise and manage the day-to-day operations of the RMA department
  • Execute and enforce operational policies, procedures, and standard work instructions
  • Drive productivity across receiving, shipping, and inventory accuracy functions
  • Ensure compliance with safety, regulatory, and company policies within the facility
  • Manage non-compliant returns and execute appropriate resolutions
  • Oversee team training, onboarding, and ongoing development
  • Manage and enforce vendor and customer return policies and procedures
  • Partner with operations to plan workforce needs and staffing levels to meet logistics center requirements
  • Monitor performance metrics and take corrective action as needed to meet operational goals

What We're Looking For:

  • High School Diploma or GED
  • Minimum of 2+ years of leadership or supervisory experience in a warehouse or operations environment
  • Hands-on experience with Warehouse Management Systems (WMS)
  • Proficiency in Microsoft Excel (data entry, tracking, reporting)
  • Experience working with computer products (handling, tracking, returns, or refurbishment)
  • Strong comfort level working in computer-based systems and applications

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company

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