RMA Processing: Manage and process all customer product return requests in accordance with company guidelines and warranty terms. Must be familiar with restocking/reconditioning charges. Verifies ...
RMA Processing: Manage and process all customer product return requests in accordance with company guidelines and warranty terms. Must be familiar with restocking/reconditioning charges. Verifies ...
RMA Processing: Manage and process all customer product return requests in accordance with company guidelines and warranty terms. Must be familiar with restocking/reconditioning charges. Verifies ...
RMA Processing: Manage and process all customer product return requests in accordance with company guidelines and warranty terms. Must be familiar with restocking/reconditioning charges. Verifies ...
Maintenance, Repair, Overhaul (MRO) Coordinator I
Huntsville, AL · On-site
$27 - $40/hr
This role directly supports the MRO RMA Manager by assisting in repairs and customer relationships (as needed) to ensure on-time delivery of products and meet profitability expectations of Redwire.
Maintenance, Repair, Overhaul (MRO) Coordinator I
Huntsville, AL · On-site
$27 - $40/hr
This role directly supports the MRO RMA Manager by assisting in repairs and customer relationships (as needed) to ensure on-time delivery of products and meet profitability expectations of Redwire.
Maintenance, Repair, Overhaul (MRO) Coordinator I
Huntsville, AL · On-site
$27 - $40/hr
This role directly supports the MRO RMA Manager by assisting in repairs and customer relationships (as needed) to ensure on-time delivery of products and meet profitability expectations of Redwire.
Maintenance, Repair, Overhaul (MRO) Coordinator I
Huntsville, AL · On-site
$27 - $40/hr
This role directly supports the MRO RMA Manager by assisting in repairs and customer relationships (as needed) to ensure on-time delivery of products and meet profitability expectations of Redwire.
Detailer
Richmond, VA · On-site
$14 - $18.25/hr
Embarking on a career at RMA means embarking on continuous learning and growth. Whether you're starting in our operations, customer service, or management, we offer opportunities and skill ...
Detailer
Richmond, VA · On-site
$14 - $18.25/hr
Embarking on a career at RMA means embarking on continuous learning and growth. Whether you're starting in our operations, customer service, or management, we offer opportunities and skill ...
This role directly supports the MRO RMA Manager by assisting in repairs and customer relationships (as needed) to ensure on-time delivery of products and meet profitability expectations of Redwire.
This role directly supports the MRO RMA Manager by assisting in repairs and customer relationships (as needed) to ensure on-time delivery of products and meet profitability expectations of Redwire.
RMA Specialist
Houston, TX · On-site
Description RMA Processing: • Manage and process all customer product return requests in accordance with company guidelines and warranty terms. Must be familiar with restocking/reconditioning ...
RMA Specialist
Houston, TX · On-site
Description RMA Processing: • Manage and process all customer product return requests in accordance with company guidelines and warranty terms. Must be familiar with restocking/reconditioning ...
RMA Coordinator
$44K - $56K/yr
... RMA Coordinator to serve as the single point of contact for ... managing customer return requests from intake through final resolution. This role consolidates ...
Quick apply
RMA Coordinator
$44K - $56K/yr
... RMA Coordinator to serve as the single point of contact for ... managing customer return requests from intake through final resolution. This role consolidates ...
Maintenance, Repair, Overhaul (MRO) Coordinator I
Huntsville, AL · On-site
$27 - $40/hr
This role directly supports the MRO RMA Manager by assisting in repairs and customer relationships (as needed) to ensure on-time delivery of products and meet profitability expectations of Redwire.
Maintenance, Repair, Overhaul (MRO) Coordinator I
Huntsville, AL · On-site
$27 - $40/hr
This role directly supports the MRO RMA Manager by assisting in repairs and customer relationships (as needed) to ensure on-time delivery of products and meet profitability expectations of Redwire.
Warranty/RMA Specialist
Bend, OR · On-site
$24 - $30/hr
The Warranty/RMA Specialist also coordinates the logistics of returned materials and helps drive ... Manage the logistics of shipping returned materials to and from suppliers * Resolve supplier ...
Quick apply
Warranty/RMA Specialist
Bend, OR · On-site
$24 - $30/hr
The Warranty/RMA Specialist also coordinates the logistics of returned materials and helps drive ... Manage the logistics of shipping returned materials to and from suppliers * Resolve supplier ...
Warranty/RMA Specialist
Bend, OR · On-site
$24 - $30/hr
The Warranty/RMA Specialist also coordinates the logistics of returned materials and helps drive ... Manage the logistics of shipping returned materials to and from suppliers * Resolve supplier ...
Quick apply
Warranty/RMA Specialist
Bend, OR · On-site
$24 - $30/hr
The Warranty/RMA Specialist also coordinates the logistics of returned materials and helps drive ... Manage the logistics of shipping returned materials to and from suppliers * Resolve supplier ...
Service RMA Coordinator
Reno, NV · On-site
$18 - $23.50/hr
RMA Coordinator The RMA Coordinator performs all general office duties while coordinating Return ... Ability to prioritize tasks, manage time effectively and maintain accurate records. * Ability to ...
Service RMA Coordinator
Reno, NV · On-site
$18 - $23.50/hr
RMA Coordinator The RMA Coordinator performs all general office duties while coordinating Return ... Ability to prioritize tasks, manage time effectively and maintain accurate records. * Ability to ...
CMA/RMA
Pinehurst, NC · On-site
$13.75 - $18/hr
Overview The CMA/RMA will work in Hematology and Medical Oncology ... Candidate will assist patients with management of side effects of cancer and cancer treatment ...
CMA/RMA
Pinehurst, NC · On-site
$13.75 - $18/hr
Overview The CMA/RMA will work in Hematology and Medical Oncology ... Candidate will assist patients with management of side effects of cancer and cancer treatment ...
RMA Supervisor
Richmond, VA · On-site
$22 - $24/hr
... RMA) role provides high quality care and services to meet the overall needs of residents in a ... Medication Management Program. • Adheres to all established policies and procedures of ...
RMA Supervisor
Richmond, VA · On-site
$22 - $24/hr
... RMA) role provides high quality care and services to meet the overall needs of residents in a ... Medication Management Program. • Adheres to all established policies and procedures of ...
Product Sustaining / RMA Engineer
Plano, TX · On-site
$87K - $108K/yr
Manage the full RMA lifecycle, including intake, validation, tracking, and closure of returned products * Verify warranty status and determine appropriate resolution (repair, replacement, or return)
Product Sustaining / RMA Engineer
Plano, TX · On-site
$87K - $108K/yr
Manage the full RMA lifecycle, including intake, validation, tracking, and closure of returned products * Verify warranty status and determine appropriate resolution (repair, replacement, or return)
RMA Operations Specialist
Oskaloosa, IA · On-site
RMA Operations Specialist The Musco RMA Operations Team has an opening for a RMA Operations ... Effective communication and collaboration with various teams to ensure RMAs are managed correctly.
RMA Operations Specialist
Oskaloosa, IA · On-site
RMA Operations Specialist The Musco RMA Operations Team has an opening for a RMA Operations ... Effective communication and collaboration with various teams to ensure RMAs are managed correctly.
RMA Supervisor
Richmond, VA · On-site
$22 - $24/hr
Assists in monitoring and safe delivery of the Medication Management Program. * Adheres to all ... The RMA must be able to sit, stand, bend, and move continuously during work hours. Must be able to ...
RMA Supervisor
Richmond, VA · On-site
$22 - $24/hr
Assists in monitoring and safe delivery of the Medication Management Program. * Adheres to all ... The RMA must be able to sit, stand, bend, and move continuously during work hours. Must be able to ...
RMA Supervisor
Hillsville, VA · On-site
$19 - $23/hr
Assists in monitoring and safe delivery of the Medication Management Program. * Adheres to all ... The RMA must be able to sit, stand, bend, and move continuously during work hours. Must be able to ...
RMA Supervisor
Hillsville, VA · On-site
$19 - $23/hr
Assists in monitoring and safe delivery of the Medication Management Program. * Adheres to all ... The RMA must be able to sit, stand, bend, and move continuously during work hours. Must be able to ...
Part time Detailer
Austin, TX · On-site
$14.25 - $18.25/hr
Embarking on a career at RMA means embarking on continuous learning and growth. Whether you're starting in our operations, customer service, or management, we offer opportunities and skill ...
Part time Detailer
Austin, TX · On-site
$14.25 - $18.25/hr
Embarking on a career at RMA means embarking on continuous learning and growth. Whether you're starting in our operations, customer service, or management, we offer opportunities and skill ...
Overnight Detailer with CDL
Rockville, MD · On-site
$23/hr
Embarking on a career at RMA means embarking on continuous learning and growth. Whether you're starting in our operations, customer service, or management, we offer opportunities and skill ...
Overnight Detailer with CDL
Rockville, MD · On-site
$23/hr
Embarking on a career at RMA means embarking on continuous learning and growth. Whether you're starting in our operations, customer service, or management, we offer opportunities and skill ...
Rma Manager information
See salary details
$24K - $32K
10% of jobs
$32K - $40K
12% of jobs
$42.8K is the 25th percentile. Wages below this are outliers.
$40K - $48K
11% of jobs
$48K - $56K
12% of jobs
The median wage is $64K / yr.
$56K - $64K
6% of jobs
$64K - $72K
18% of jobs
$72K - $80K
1% of jobs
$84.4K is the 75th percentile. Wages above this are outliers.
$80K - $88K
11% of jobs
$88K - $96K
6% of jobs
$96K - $104K
7% of jobs
$104K - $112K
6% of jobs
$24K
$66.5K
$112K
How much do rma manager jobs pay per year?
As of Sep 13, 2026, the average yearly pay for rma manager in the United States is $66,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $85,000.00 per year, depending on experience, location, and employer.
What does an RMA Manager do?
An RMA (Return Merchandise Authorization) Manager oversees the return and warranty process for defective or unwanted products. They ensure compliance with company policies, coordinate with customers and suppliers, and track returned items for repair, replacement, or refund. The role involves managing inventory, analyzing return trends, and improving processes to enhance customer satisfaction. Effective communication and problem-solving skills are essential for handling disputes and streamlining returns efficiently.
What are the key skills and qualifications needed to thrive as an RMA Manager?
To excel as an RMA (Return Merchandise Authorization) Manager, you need expertise in reverse logistics, inventory management, and strong analytical abilities, usually supported by a background in supply chain or operations. Familiarity with ERP systems, RMA processing platforms, and data analysis tools is commonly required, along with relevant certifications like Six Sigma or APICS being advantageous. Exceptional problem-solving, communication, and leadership skills help manage cross-functional teams and resolve customer returns efficiently. These skills ensure efficient handling of defective products, cost control, and a positive customer experience, all vital to the role's success.
What are some common challenges faced by an RMA Manager and how are they addressed?
As an RMA Manager, you’ll often encounter challenges such as balancing customer satisfaction with cost-effective solutions, managing high volumes of returns, and streamlining communication between departments like sales, technical support, and logistics. Addressing these challenges typically involves creating clear return policies, leveraging robust software platforms for tracking, and fostering a culture of collaboration across teams. Strong analytical and process improvement skills also help identify trends and implement solutions that reduce return rates. By proactively addressing these challenges, you contribute to both customer loyalty and overall operational efficiency.
Is an Rma Manager a good career choice?
An RMA Manager oversees the return merchandise authorization process, ensuring efficient handling of product returns and repairs. This role requires strong organizational skills, knowledge of company policies, and often involves coordinating with customer service and technical teams, making it a stable career path in supply chain and quality management fields.
What is an Rma manager?
An RMA manager oversees the return merchandise authorization process within a company, managing product returns, repairs, and exchanges to ensure customer satisfaction and efficient operations. They coordinate with customer service, logistics, and technical teams, often using inventory management and tracking software to monitor return workflows.
What cities are hiring for Rma Manager jobs?
Cities with the most Rma Manager job openings:
What are the most commonly searched types of Rma jobs?
The most popular types of Rma jobs are:
What states have the most Rma Manager jobs?
States with the most job openings for Rma Manager jobs include:
What are popular job titles related to Rma Manager jobs?
For Rma Manager jobs, the most frequently searched job titles are:
RMA Specialist
Houston, TX
Star Pipe Products
• Utilities • 501 - 1,000 employees501 - 1,000 employees
Full-time
Re-posted yesterday
Job description
RMA Processing:
Manage and process all customer product return requests in accordance with company guidelines and warranty terms. Must be familiar with restocking/reconditioning charges.
Verifies product eligibility for return/replacement/credit based on return product details through inspection, pictures and documentation. Ensure all supporting materials meet company standards.
Coordinate with external & internal customers, warehouse teams and freight carriers to resolve return-related issues to ensure a seamless RMA process
Addresses customer discrepancies and concerns regarding returns.
Knowledge of freight claims.
Supports training and inquiries for RMA team.
Inventory/Financial Management:
Manages internal adjustment to invoicing and inventory related to RMAs or reshipped products.
Approves freight invoices related to RMAs per company guidelines.
Enter specific data in excel spreadsheet to track for management reporting.
Investigate short payments and customer balances.
Other A/R tasks as needed - processing cash receipts and deposits, entering customer pricing structures, etc.
Oversee the audit documents required by the bank and BDO Seidman
About Star Pipe Products
Sourced by ZipRecruiter
Industry
Utilities
Company size
501 - 1,000 Employees
Headquarters location
Houston, TX, US
Year founded
1981