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Rma Manager Jobs in Georgia (NOW HIRING)

Atlanta GYN & OB

RMA/LPN

Lilburn, GA · On-site

$23.75 - $32.25/hr

Manage prescription refills and lab result notifications per provider instructions * Educate patients on prenatal care, postpartum care, gynecologic conditions, medications, and procedures * Identify ...

Nidec Corporation

Import / Export Analyst

Suwanee, GA · On-site

... RMA Management (Return Merchandise Authorization): Design and guarantee the correct logistics infrastructure for returning defective or surplus merchandise to suppliers, unrelated entities, or ...

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Rma Manager information

See Georgia salary details

$18.7K

$51.7K

$87.1K

How much do rma manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for rma manager in Georgia is $51,749.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,234.00 and $66,135.00 per year, depending on experience, location, and employer.

What does an RMA Manager do?

An RMA (Return Merchandise Authorization) Manager oversees the return and warranty process for defective or unwanted products. They ensure compliance with company policies, coordinate with customers and suppliers, and track returned items for repair, replacement, or refund. The role involves managing inventory, analyzing return trends, and improving processes to enhance customer satisfaction. Effective communication and problem-solving skills are essential for handling disputes and streamlining returns efficiently.

What are the duties of a Rma Manager?

A Rma Manager oversees the return merchandise authorization process, managing product returns, repairs, and exchanges to ensure customer satisfaction and operational efficiency. They coordinate with customer service, quality control, and logistics teams, often utilizing tracking systems and maintaining accurate documentation. The role requires strong organizational skills and knowledge of company policies and warranty procedures.

What are some common challenges faced by an RMA Manager and how are they addressed?

As an RMA Manager, you’ll often encounter challenges such as balancing customer satisfaction with cost-effective solutions, managing high volumes of returns, and streamlining communication between departments like sales, technical support, and logistics. Addressing these challenges typically involves creating clear return policies, leveraging robust software platforms for tracking, and fostering a culture of collaboration across teams. Strong analytical and process improvement skills also help identify trends and implement solutions that reduce return rates. By proactively addressing these challenges, you contribute to both customer loyalty and overall operational efficiency.

What is an RMA manager?

An RMA manager oversees the return merchandise authorization process within a company, managing product returns, repairs, and exchanges to ensure customer satisfaction and efficient operations. They coordinate with customer service, logistics, and technical teams, often using inventory management and tracking tools. Strong organizational and communication skills are essential for this role.

Is an Rma Manager a good career choice?

An RMA Manager oversees the return merchandise authorization process, ensuring efficient handling of product returns and repairs. This role requires strong organizational skills, knowledge of company policies, and often involves coordinating with customer service and technical teams. It can be a stable career path in manufacturing, electronics, or retail industries with opportunities for advancement.

What are the key skills and qualifications needed to thrive as an RMA Manager?

To excel as an RMA (Return Merchandise Authorization) Manager, you need expertise in reverse logistics, inventory management, and strong analytical abilities, usually supported by a background in supply chain or operations. Familiarity with ERP systems, RMA processing platforms, and data analysis tools is commonly required, along with relevant certifications like Six Sigma or APICS being advantageous. Exceptional problem-solving, communication, and leadership skills help manage cross-functional teams and resolve customer returns efficiently. These skills ensure efficient handling of defective products, cost control, and a positive customer experience, all vital to the role's success.

What are the most commonly searched types of Rma jobs in Georgia? The most popular types of Rma jobs in Georgia are:
What are popular job titles related to Rma Manager jobs in Georgia? For Rma Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Rma Manager jobs in Georgia look for? The top searched job categories for Rma Manager jobs in Georgia are:
What cities in Georgia are hiring for Rma Manager jobs? Cities in Georgia with the most Rma Manager job openings:
Rma Manager jobs near you
Infographic showing various Rma Manager job openings in Georgia as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $51,749 per year, or $24.9 per hour.

Warehouse Inventory and Logistics Coordinator

Advanced Commercial Group, Inc.

Atlanta, GA • On-site

$18 - $23.25/hr

Full-time

Posted 7 days ago

Job description

We are seeking an experienced and detail-oriented Warehouse Inventory and Logistics Coordinator for our warehouse operations, inventory control, and fleet management. In this role, you will act as a central hub for incoming and outgoing materials, maintaining high standards of organization, safety, and inventory accuracy across our facility and fleet. Your primary focus will be coordinating the Suspended Material Area (SMA), executing Return Material Authorization (RMA) dispositions, performing incoming inspections, managing fleet upkeep, and maintaining inventory accurate records within our Workforce Management System.

The ideal candidate has at least 3 years of experience in warehouse control, inventory management, shipping/receiving, or logistics coordination. This person possesses exceptional organizational skills, a strong eye for detail, and thrives in a hands-on environment where maintaining systematic workflows and inventory accuracy is critical.

Core Responsibilities

1. Suspended Material Area (SMA) & RMA Management

● SMA Coordination: Maintain, organize, and monitor the Suspended Material Area (SMA) to ensure items are properly tracked and neatly organized.

● RMA Processing: Properly disposition items assigned to the SMA, including processing returns through standard Return Material Authorization (RMA) procedures, including proper inventory transactions.

● Aging & Tracking: Actively track all items in the SMA, monitoring dwell time to ensure materials are dispositioned in a timely manner and preventing unhandled backlog.

● Area Upkeep: Keep the SMA safe, clean, orderly, and clearly labeled at all times.

2. Shipping, Receiving & Incoming Inspection

● Receiving Inspection: Perform detailed incoming inspections to verify that physical shipments match vendor paperwork (packing slips) and order system specifications.

● Material Job Assignment: Accurately assign and stage incoming materials to the correct job upon receipt to support operational workflows.

● Shipping Execution: Package, document, and schedule outgoing shipments in alignment with company standards and delivery timelines.

● Parts Pickup Area: Maintain and clean the parts pickup area, ensuring it remains organized, accessible, and neat for internal team pickups.

3. Fleet Operations & Vehicle Maintenance

● Vehicle Status Monitoring: Monitor the overall status and health of the company fleet, tracking routine maintenance schedules and coordinating necessary service or repair needs as required.

● Garage Parking Safety: Maintain a safe, clear, and consistent parking pattern for all fleet vehicles stored in the garage facility.

● End-of-Life Dispositioning: Assist management in the evaluation, coordination, and disposition process for vehicles reaching their end of life.

4. Warehouse & Inventory

● Workforce Management System (WMS) Data Entry & Maintenance: Maintain inventory accurate records within the BuildOps Workforce Management System, supporting accurate counts and real-time tracking.

● Fleet Inventory Support: Support vehicle inventory processes, assisting with stock checks and material tracking across the fleet.

● Warehouse Coordination: Oversee general warehouse operations to maintain a neat, safe, and highly structured environment.

● Obsolete Inventory Disposition: Identify and properly disposition old, obsolete, or non-viable inventory to maximize space and operational efficiency.

Required Skills & Qualifications

● Experience: Minimum of 3 years of experience in warehouse coordination, shipping and receiving, inventory control, or logistics operations.

● Software Proficiency: Hands-on experience utilizing a Workforce Management System (WMS) or Inventory Management Software, preferably BuildOps or similar. Proficiency with basic inventory tracking platforms is required. Competency with Google Sheets or Microsoft Excel is required.

● RMA & Inspection Skills: Proven understanding of RMA workflows, return handling, and incoming material inspection practices against purchase orders and shipping manifests.

● Fleet Coordination: Prior experience monitoring vehicle service needs, coordinating fleet upkeep, or assisting with equipment/vehicle disposition.

● Organization & Detail: Outstanding organizational and spatial management skills, with a track record of keeping physical warehouses and staging areas neat, organized, and safe.

● Communication & Collaboration: Strong verbal and written communication skills to effectively coordinate across operations, field teams, vendor logistics providers, and management.

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