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Rma Supervisor Jobs (NOW HIRING)

Supervisor, RMA Time Type: Full Time POSITION SUMMARY The RMA Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, Product slotting and customer ...

Supervisor, RMA Time Type: Full Time POSITION SUMMARY The RMA Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, Product slotting and customer ...

Supervisor, RMA Lancaster Nearest Major Market: Dallas Nearest Secondary Market: Fort Worth The RMA Operations Supervisor is responsible for supervising, labor management, and planning of inbound ...

QC/RMA

Irvine, CA · On-site

Record RMA findings and communicate results with QC Supervisor and Engineering teams * Collaborate with Engineering, Production, and Customer Service to support RMA processing * Assist with ...

Warranty/RMA Specialist

Bend, OR · On-site

$24 - $30/hr

Document and report RMA trends/repetitive problems to your supervisor * Maintain and organize RMA parts inventory * Maintain, review, and update process documentation on a regular basis, creating new ...

RMA Manager Hyve Solutions is a leader in the data center solutions industry, designing ... Reports discrepancies to supervisor. Manages repackaging of product as needed. Qualifications: 1-3 ...

RMA Manager Hyve Solutions is a leader in the data center solutions industry, designing ... Reports discrepancies to supervisor. Manages repackaging of product as needed. Qualifications: 1-3 ...

QC/RMA

Irvine, CA · On-site

$19/hr

Record RMA findings and communicate results with QC Supervisor and Engineering teams * Collaborate with Engineering, Production, and Customer Service to support RMA processing * Assist with ...

Shuttle Bus Operator

Rockville, MD · On-site

$22 - $24/hr

About RMA Worldwide Chauffeured Transportation RMA Worldwide Chauffeured Transportation is the ... Report any vehicle defects, accidents, or violations to dispatch or supervisors. REQUIREMENTS:

CDL Operator

Austin, TX · On-site

$21 - $28/hr

About RMA Worldwide Chauffeured Transportation RMA Worldwide Chauffeured Transportation is the ... Report any vehicle defects, accidents, or violations to dispatch or supervisors. REQUIREMENTS:

Supervisor-RMA-A2 - 115378 Time Type: Full Time POSITION SUMMARY The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, Product slotting and ...

Supervisor-RMA Time Type: Salary Position Description Summary: Supervises production associates who are performing tasks related to loading and unloading freight, accounting for materials utilizing ...

RMA Counselor - Pool

San Antonio, TX · On-site

$18.50 - $24.75/hr

Campus Supervisor: Principal Salary Range: Board approved pay scale Status: Exempt Travel: As needed Supervises: See current RMA Board approved organizational chart GENERAL DESCRIPTION: To assist ...

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Rma Supervisor information

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$12

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$55

How much do rma supervisor jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for rma supervisor in the United States is $30.65, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $36.54 per hour, depending on experience, location, and employer.

What is the difference between Rma Supervisor vs Rma Coordinator?

AspectRma SupervisorRma Coordinator
CredentialsTypically requires experience in returns management, certifications in logistics or supply chainOften requires similar logistics knowledge, with emphasis on communication skills
Work EnvironmentSupervises RMA team, oversees return processes in warehouse or service centersCoordinates return activities, communicates with customers and internal teams
Industry UsageCommon in electronics, manufacturing, and retail sectorsUsed across similar industries, focusing on return logistics

The Rma Supervisor and Rma Coordinator roles both involve managing return processes, but the supervisor typically oversees the team and operations, while the coordinator handles day-to-day communication and coordination tasks. Both roles require logistics knowledge and are integral to efficient return management in manufacturing and retail industries.

What are RMA Supervisors?

RMA Supervisors are professionals responsible for overseeing the Return Merchandise Authorization (RMA) process within a company. They manage teams that handle product returns, ensure compliance with company policies, and work to resolve customer issues efficiently. Their role often includes coordinating with other departments, maintaining accurate records, and implementing process improvements to enhance customer satisfaction and reduce return-related costs. RMA Supervisors play a key role in maintaining the company's reputation by ensuring returns are processed smoothly and fairly.

How does an RMA Supervisor typically collaborate with other departments to ensure efficient returns processing?

An RMA Supervisor works closely with teams such as customer service, logistics, quality assurance, and warehouse staff to manage the returns process smoothly. They coordinate with customer service to resolve client concerns, with logistics to track returned items, and with quality assurance to analyze defective products. Effective communication and cross-departmental collaboration are crucial to minimize delays and maintain customer satisfaction. This role often involves daily meetings or updates with related teams to address ongoing issues and implement process improvements.

What are the key skills and qualifications needed to thrive as an RMA Supervisor, and why are they important?

To thrive as an RMA Supervisor, you need strong knowledge of return merchandise authorization processes, inventory management, and a background in logistics or supply chain, often supported by relevant experience or a degree. Familiarity with ERP systems, RMA management software, and quality control tools is typically required. Leadership, problem-solving, and excellent communication skills are crucial for effectively managing teams and resolving customer issues. These skills ensure efficient handling of returns, customer satisfaction, and streamlined operations within the organization.
More about Rma Supervisor jobs
Infographic showing various Rma Supervisor job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $63,748 per year, or $30.6 per hour.

$149K/yr

Other

Posted 2 days ago


Job description

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: USA - Bridgeport, 48809 Al-227 

Division: Solutions 
Job Posting Title: Data Center RMA Supervisor 
Time Type: Full Time

POSITION SUMMARY 

The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, Product slotting and customer communication activities daily, including labor scheduling, space utilization, equipment and manpower.  People management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals, addressing performance issues and resolving problems.  Under the direction of the Operations Manager or Distribution Center Manager, the Supervisor is responsible for supervising the receiving, warehousing and shipping of products in a manner consistent with company service and cost objectives.

As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality.   Associates are expected to comply with all corporate and site-specific policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Conducts staff meetings to review daily/weekly work activities, plan and assure continuous improvement.
Effectively keeps senior management and client representatives informed of critical issues that affect the operations
Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures.  Manages operations to meet prescribed productivity and service goals.  Complies with terms outlined in the site's operating agreement with the client.Implements and reports on-going cost savings measures. Provides ideas and suggestions for more efficient operations.Meets all client specified KPI's and complies with Quality system requirements.
Manages the operations to achieve prescribed objectives.  Applies sound communication and motivational techniques, create programs to fairly and equitably supervise, counsel, and (where needed) discipline team members.  Provides direction and support to Human Resources.  Assists in creating programs for hiring, training, and professional development.  Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities.
Has overall training and evaluation responsibilities of warehouse staff.
Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers.  Assesses priorities based on time sensitivity and available resources.  Assigns duties to appropriate warehouse staff.
Reviews pending jobs or trends, plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs.
Trains new staff in assigned duties, or delegate training responsibility to experienced team members.  Assesses progress of trainees and adds additional duties as appropriate.
Keeps informed of quantity and quality of jobs being performed throughout the day, providing guidance and advice as necessary.
Assigns supervisory duties to experienced team members acting as leads for lower-level warehouse staff.  Keeps abreast of progress or problems.
Keeps Manager advised of progress or problems requiring attention on a daily basis.  Holds regular meetings with warehouse staff to assess the group's overall status.  Discusses ideas for improvement.  Keeps staff informed of new developments.
Assists in the physical operations as needed.
Delivers results by leveraging the skills of the right people at the right time
Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction
Provides ongoing growth and development opportunities for team members
Provides input and conducts annual performance reviews for team members
Supports adherence to Standard Operating Procedures (SOPs).
Supports and trains team members with adherence to SOPs (corporate and client)

SKILLS & ABILITIES

Education & Experience:  

Must have a High school diploma or general education degree (GED)
3 years' experience working in a logistics/distribution/relevant environment
1 year experience in a supervisory rolePreferred: Prior MHE certification / knowledge of basic MHE operation 

Certificates, Licenses, Registrations or Professional Designations

Satisfactory completion of a forklift training program
 

Computer Skills:  

Proficient in Microsoft Office (Excel, Work, and Power Point)
RF Scanners
WMS functions 

Language Skills 

English (reading, writing, verbal)
Business communication
 

Mathematical Skills 

Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing and distributing client products
 

Other Skills 

Strong attention to detail accuracy and accomplish job tasks in a timely manner
Good organizational and personnel skills
Good communication skills, written and oralGood leadership, supervision, and planning skillsAble to work flexible schedules, including nights and weekends, as required by the operation
Participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments and be able to assist as a back-up when the need may arise.
Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.
Work overtime as dictated by business whether mandatory or voluntary.
Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.
 

CORE COMPETENCIES

Leader of Others

 Accountability

 Business Acumen

 Communication / Building Partnership

 Developing Oneself

 Developing Others

 Drive for Results

 Embracing Change

 Problem Solving

 Empowerment

 Leadership Excellence

 Leading Change

 Problem Solving

Independent Contributor

 Accountability

 Communication / Building Partnership

 Customer Orientation

 Developing Oneself

 Drive for Results

 Embracing Change

 Problem Solving

 Professional Competencies

PHYSICAL DEMANDS

Occasionally

Bending
Frequently

Walking and Standing
Constantly

Sitting
Ability to Lift/Carry and Push/Pull

11-20 pounds
Reach above shoulder, squat, or kneel.
 

Other Physical Requirements:

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

For this position, the expected base pay range is $65,000.00 - $75,000.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.