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Rma Manager Jobs (NOW HIRING)

... RMA Manager), Credit Note Manager, and similar softwares • Basic ability to understand technical plans, read drawings, read blueprints, and models. • Experience working situations with few ...

This role manages the Return Material Authorization (RMA) process from receipt through inspection, repair coordination, shipment, and closure. The RMA Technician serves as a liaison between ...

This role manages the Return Material Authorization (RMA) process from receipt through inspection, repair coordination, shipment, and closure. The RMA Technician serves as a liaison between ...

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RMA Coordinator

Duluth, GA · On-site

$18 - $20/hr

You will manage the full lifecycle of RMA requests, track parts and components, update records, and communicate with both internal teams and customers. Your work ensures that repairs are handled ...

Prepare RMA reports and submit them to the Material Management team. * Forward incoming Credit Notes to the Finance department (AP). * Post virtual RMAs into the system. * Generate Purchase Requests ...

Prepare RMA reports and submit them to the Material Management team. * Forward incoming Credit Notes to the Finance department (AP). * Post virtual RMAs into the system. * Generate Purchase Requests ...

Develop and manage RMA workflows, including return authorization, repair/replacement, and reverse logistics * Build and manage Etched's repair operations, whether in-house or outsourced, capacity ...

You'll be responsible for managing the repair capability whether it's in-house or through ... Own the end-to-end RMA process - from customer return authorization through triage, repair or ...

The RMA Technician is responsible for managing the return, repair, and refurbishment of defective products or equipment. This role involves troubleshooting, diagnosing, and resolving issues with ...

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Rma Manager information

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$24K

$66.5K

$112K

How much do rma manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for rma manager in the United States is $66,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What does an RMA Manager do?

An RMA (Return Merchandise Authorization) Manager oversees the return and warranty process for defective or unwanted products. They ensure compliance with company policies, coordinate with customers and suppliers, and track returned items for repair, replacement, or refund. The role involves managing inventory, analyzing return trends, and improving processes to enhance customer satisfaction. Effective communication and problem-solving skills are essential for handling disputes and streamlining returns efficiently.

What are the key skills and qualifications needed to thrive as an RMA Manager?

To excel as an RMA (Return Merchandise Authorization) Manager, you need expertise in reverse logistics, inventory management, and strong analytical abilities, usually supported by a background in supply chain or operations. Familiarity with ERP systems, RMA processing platforms, and data analysis tools is commonly required, along with relevant certifications like Six Sigma or APICS being advantageous. Exceptional problem-solving, communication, and leadership skills help manage cross-functional teams and resolve customer returns efficiently. These skills ensure efficient handling of defective products, cost control, and a positive customer experience, all vital to the role's success.

What are some common challenges faced by an RMA Manager and how are they addressed?

As an RMA Manager, you’ll often encounter challenges such as balancing customer satisfaction with cost-effective solutions, managing high volumes of returns, and streamlining communication between departments like sales, technical support, and logistics. Addressing these challenges typically involves creating clear return policies, leveraging robust software platforms for tracking, and fostering a culture of collaboration across teams. Strong analytical and process improvement skills also help identify trends and implement solutions that reduce return rates. By proactively addressing these challenges, you contribute to both customer loyalty and overall operational efficiency.

Is an Rma Manager a good career choice?

An RMA Manager oversees the return merchandise authorization process, ensuring efficient handling of product returns and repairs. This role requires strong organizational skills, knowledge of company policies, and often involves coordinating with customer service and technical teams, making it a stable career path in supply chain and quality management fields.

What is an Rma manager?

An RMA manager oversees the return merchandise authorization process within a company, managing product returns, repairs, and exchanges to ensure customer satisfaction and efficient operations. They coordinate with customer service, logistics, and technical teams, often using inventory management and tracking software to monitor return workflows.

What cities are hiring for Rma Manager jobs?

Cities with the most Rma Manager job openings:

What are the most commonly searched types of Rma jobs?

The most popular types of Rma jobs are:

What states have the most Rma Manager jobs?

States with the most job openings for Rma Manager jobs include:

What are popular job titles related to Rma Manager jobs?

For Rma Manager jobs, the most frequently searched job titles are:

Infographic showing various Rma Manager job openings in the United States as of September 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $66,511 per year, or $32 per hour.

Project Manager

Naperville, IL • On-site

Thorndale Partners
Recruiting and Staffing Services • 11 - 50 employees

Full-time

Re-posted 18 days ago


Job description

Job Summary:
Thorndale Partners is seeking a Project Manager with a focus on Loss Prevention or Loss Mitigation to join their client's growing team. The role involves managing project development from initiation to completion, ensuring projects are organized and tracked effectively, and providing training post-deployment.
Responsibilities:
• Managing the day-to-day project development from initiation to completion.
• Documenting each project's scope.
• Organizing projects in logical, cost effective, and measurable steps.
• Tracking and reporting project progress on a consistent and accurate basis.
• Coordinating various cross functional activities.
• Integrating company standards and policies with project requirements.
• Recommending solutions, implementation, and deployment within project life-cycle, as necessary.
• Documenting and reporting project information, as needed, utilizing appropriate systems.
• Be prepared to provide training following project deployment.
• Documenting product process and procedure documents.
Qualifications:
Required:
• Bachelor's degree or 4+ years of Project Management experience
• 18 Months of true Project Management Experience
• Exposure to working with Loss Prevention or Loss Mitigation
Preferred:
• Exposure to working with Project Portals, Order Processing Systems, Primary Business Systems (PBS-RMA Manager), Credit Note Manager, and similar softwares
• Basic ability to understand technical plans, read drawings, read blueprints, and models.
• Experience working situations with few concrete variables
• Project management experience focused on Loss Prevention or Loss Mitigation within medium to large organizations
Company:
Thorndale Partners is a career consulting firm that provides recruitment and placement services for job seekers and employers. Founded in 2012, the company is headquartered in Brentwood, USA, with a team of 11-50 employees. The company is currently Early Stage.