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Rma Manager Jobs (NOW HIRING)

TensorWave

RMA Lead

Las Vegas, NV · On-site

$159K/yr

In this role, you'll be responsible for managing the entire lifecycle of our RMA Process and the Data Center RMA /Inventory Specialists located at each of our Data Center Sites. You will work closely ...

TensorWave

RMA Lead

Las Vegas, NV · On-site

$159K/yr

In this role, you'll be responsible for managing the entire lifecycle of our RMA Process and the Data Center RMA /Inventory Specialists located at each of our Data Center Sites. You will work closely ...

Nextek, Inc.

RMA Coordinator

Madison, AL

Manage the shut down / phase out of the old RMA database * Manage the start up process for Epicor RMA database * Report Weekly RMA trends. * Coordinate Debit and/or replacement product with CSR's, PM ...

Star Pipe Products

RMA Specialist

Houston, TX · On-site

Manage and process all customer product return requests in accordance with company guidelines and warranty terms. Must be familiar with restocking/reconditioning charges. * Verifies product ...

Coast Personnel

RMA/Repair Tech

Madison, AL

Manage the shut down / phase out of the old RMA database * Manage the start up process for Epicor RMA database * Report Weekly RMA trends. * Coordinate Debit and/or replacement product with CSRs, PMs ...

Trak Group

RMA Coordinator

Fairfield, OH · On-site

The RMA Coordinator is responsible for managing and coordinating all Return Material Authorization (RMA) activities for customer-returned products. This role acts as the central point of contact ...

Super Micro Computer

RMA Coordinator

San Jose, CA · On-site

$23 - $28/hr

... management • Coordinating incoming and outgoing parts, and work to close open issues • Focusing on outstanding RMA inventory with vendors for call back actions • Working close with vendors for ...

Star Pipe Products

Be Seen First

RMA Specialist

Houston, TX · On-site

$22 - $23/hr

Responsibilities RMA Processing ... Manage and process all customer product return requests in accordance with company guidelines and ...

Super Micro Computer

RMA Coordinator

San Jose, CA · On-site

$23 - $28/hr

... management • Coordinating incoming and outgoing parts, and work to close open issues • Focusing on outstanding RMA inventory with vendors for call back actions • Working close with vendors for ...

Legrand North America

RMA Shipping Clerk

Reno, NV · On-site

In an RMA Specialist role, the position assists Technical Support shipping and receiving needs ... Log details of the returned items into inventory management systems. (SAP), non-compliance with ...

Super Micro Computer

RMA Coordinator

San Jose, CA · On-site

$23 - $28/hr

... management • Coordinating incoming and outgoing parts, and work to close open issues • Focusing on outstanding RMA inventory with vendors for call back actions • Working close with vendors for ...

Synnex

Supervisor, RMA

Fort Worth, TX · On-site

Supervise and manage the day-to-day operations of the RMA department * Execute and enforce operational policies, procedures, and standard work instructions * Drive productivity across receiving ...

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How much do rma manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for rma manager in the United States is $66,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What does an RMA Manager do?

An RMA (Return Merchandise Authorization) Manager oversees the return and warranty process for defective or unwanted products. They ensure compliance with company policies, coordinate with customers and suppliers, and track returned items for repair, replacement, or refund. The role involves managing inventory, analyzing return trends, and improving processes to enhance customer satisfaction. Effective communication and problem-solving skills are essential for handling disputes and streamlining returns efficiently.

What are some common challenges faced by an RMA Manager and how are they addressed?

As an RMA Manager, you’ll often encounter challenges such as balancing customer satisfaction with cost-effective solutions, managing high volumes of returns, and streamlining communication between departments like sales, technical support, and logistics. Addressing these challenges typically involves creating clear return policies, leveraging robust software platforms for tracking, and fostering a culture of collaboration across teams. Strong analytical and process improvement skills also help identify trends and implement solutions that reduce return rates. By proactively addressing these challenges, you contribute to both customer loyalty and overall operational efficiency.

What is an RMA manager?

An RMA manager oversees the return merchandise authorization process within a company, managing product returns, repairs, and exchanges to ensure customer satisfaction and efficient operations. They coordinate with customer service, logistics, and technical teams, often using inventory management and tracking software. Strong organizational and communication skills are essential for this role.

Is regional manager a big position?

A regional manager in a company overseeing multiple locations is generally considered a senior leadership role with significant responsibilities, including staff management, budget oversight, and strategic planning. The position often requires experience in management, strong leadership skills, and the ability to coordinate across different teams or regions.

What jobs pay 500,000 a year in the US?

High-level executive roles such as CEOs, CFOs, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Certain specialized medical professionals, successful entrepreneurs, and top-tier sales executives can also reach this income level, often requiring extensive experience, advanced skills, and leadership responsibilities.

What jobs in the US pay 300,000 a year?

For an RMA Manager, salaries of $300,000 or more annually are typically found in senior leadership roles such as Director or Vice President of Operations, especially in large companies or specialized industries. High compensation may also be achieved through bonuses, profit sharing, or extensive experience in supply chain management, quality assurance, or technical leadership. These roles often require advanced certifications, extensive industry experience, and strong managerial skills.

What are the key skills and qualifications needed to thrive in the Rma Manager position, and why are they important?

To excel as an RMA (Return Merchandise Authorization) Manager, you need expertise in reverse logistics, inventory management, and strong analytical abilities, usually supported by a background in supply chain or operations. Familiarity with ERP systems, RMA processing platforms, and data analysis tools is commonly required, along with relevant certifications like Six Sigma or APICS being advantageous. Exceptional problem-solving, communication, and leadership skills help manage cross-functional teams and resolve customer returns efficiently. These skills ensure efficient handling of defective products, cost control, and a positive customer experience, all vital to the role's success.

What cities are hiring for Rma Manager jobs? Cities with the most Rma Manager job openings:
What are the most commonly searched types of Rma jobs? The most popular types of Rma jobs are:
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Rma Manager jobs near you
Infographic showing various Rma Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $66,511 per year, or $32 per hour.
Customer Service Representative - RMA

Customer Service Representative - RMA

Valin Corporation

Chandler, AZ • On-site

$22 - $28/hr

Full-time

Posted 23 days ago

Job description

The customer service representative will serve as a primary contact for all return requests from internal and external customers. They will collaborate with suppliers, customers, and internal stakeholders to determine warranty status, process return in the ERP system and follow it through to completion while ensuring quick turnaround time.
Job Responsibilities:
  • Utilizes ticketing system to keep track of customer return requests
  • Communicates with customers, internal stakeholders, and suppliers to ensure timely processing and closure of RMA's
  • Manage the RMA repair turn-around time to ensure customer requirements are understood and met.
  • Meet or exceed cycle time obligations for processing and repair.
  • Communicate with Customer Service and Customers, specific RMA information (cost and status).
  • Conducts closed loop corrective action of product or process Quality problems relating to RMA's
  • Serve as the primary contact in ensuring that RMA material is repaired, tested, and shipped to customers in accordance with Company requirements.
  • Ability to clearly communicate and resolve issues with a wide variety of people and demands.
  • Demonstrate intermediate level problem-solving and decision-making skills
  • Organized and efficient in time-management, capable of multi-tasking.
  • Self-motivated and able to perform job requirements with minimal supervision.
  • Demonstrate proficiency in the following software applications: MS Office, Outlook and Windows OS systems.

Education, Experience and Skills Required:
  • Strong written, verbal, persuasion and interpersonal skills.
  • Ability to organize and prioritize work and meet deadlines.
  • Strong problem solving and multi-tasking skills
  • Self-starter, able to work in an environment with minimum supervision.

Physical Capabilities and Requirements:
  • Ability to lift/carry up to 10 lbs frequently and up to 20 lbs occasionally (with carts, team lift, or other assistance as needed).
  • Frequent reaching, bending, kneeling, and twisting to pick, inspect, and package returns; frequent use of hands to handle small parts, operate scanners/labelers, and perform keyboard/data entry.
  • High school diploma or GED required

Shift and Hours: Monday - Friday, 8:00am - 5:00pm.
Compensation Details: The expected starting rate of pay for this position is $22.00 - $28.00 per hour, depending on experience.
Why should you join Valin Corporation?
At Valin, we pride ourselves on providing complex and tailored solutions to meet the unique needs of our customers. Our commitment to excellence and innovation sets us apart in the industry, making us a leader in delivering impactful results.
What truly makes us special is our workplace culture. We foster an environment that is collaborative, respectful, and inviting. Here, your voice is heard, your ideas are valued, and your contributions make a real difference. Our team thrives on open communication and mutual support, creating a space where everyone can achieve their best.
Valin defines its value in the marketplace through innovation in business practices, a commitment to developing people, and the creation of unique service models for the benefit of our shareholders, customers, suppliers, and community. Our commitment to excellence, the embrace of responsibility, and honest accountability establishes our legacy of achievement that defines us as one of the best managed companies in wholesale distribution.
Apply now and find out what's next for you.
Equal Opportunity Employer/Vet/Disabled
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