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Rma Manager Jobs (NOW HIRING)

NextLink

RMA Specialist

Lincoln, NE · On-site

Responsible for testing returned equipment (RMA), managing the return process, and tracking company assets. Ensure equipment functionality, maintain accurate records, and manage asset inventory ...

Advantech

RMA Inventory Clerk, Part-Time

Milpitas, CA · On-site

$20 - $24/hr

The position also supports spare parts management, return-to-vendor (RTV) processing, repair tracking, invoicing, and service quotations within RMA systems. Working closely with the Warehouse team ...

Allied Wire & Cable

RMA Specialist

Deer Park, TX

RMA Specialist We're seeking driven, curious people who bring energy to what they do and see ... Returns Management * Coordinate and process all product returns including RMAs (Return Material ...

Star Pipe Products

RMA Specialist

Houston, TX

Manage and process all customer product return requests in accordance with company guidelines and warranty terms. Must be familiar with restocking/reconditioning charges. * Verifies product ...

American Innovations LTD

RMA Lead

Austin, TX

Manage incoming RMA workflow from receipt to closure * Primary contact for RMA Lab for inquiries about Sales, Customer Operations and Support. * Promote and execute on the ISO9001 standards approved ...

Foxconn Industrial Internet

RMA Coordinator

San Jose, CA · On-site

$22 - $25/hr

Knowledge of inventory management systems (SAP) is a plus. RESPONSIBILITIES: * Read and follow work instructions, company standards and procedures. * Obtain approvals for RMA requests and follow-up ...

Foxconn Industrial Internet

RMA Coordinator

San Jose, CA · On-site

$22 - $25/hr

Knowledge of inventory management systems (SAP) is a plus. RESPONSIBILITIES: * Read and follow work instructions, company standards and procedures. * Obtain approvals for RMA requests and follow-up ...

Mirion

RMA Administrator

Florham Park, NJ · On-site

The Return Merchandise Authorization (RMA) Administrator is responsible for managing all aspects of the return merchandise authorization process in a timely and efficient manner while delivering ...

Allied Wire & Cable

RMA Specialist

Baton Rouge, LA · On-site

RMA Specialist We're seeking driven, curious people who bring energy to what they do and see ... Returns Management * Coordinate and process all product returns including RMAs (Return Material ...

Star Pipe Products, Ltd.

RMA Specialist

Houston, TX · On-site

Manage and process all customer product return requests in accordance with company guidelines and warranty terms. Must be familiar with restocking/reconditioning charges. * Verifies product ...

Star Pipe Products

Be Seen First

RMA Specialist

Houston, TX · On-site

$22 - $23/hr

Responsibilities RMA Processing ... Manage and process all customer product return requests in accordance with company guidelines and ...

Legrand AV, Inc.

RMA Shipping Clerk

Reno, NV

$16.50 - $19.50/hr

RMA Shipping Clerk Location US-NV-Reno # Positions 1 Experience (Years) 1 Category Logistics ... Log details of the returned items into inventory management systems. (SAP), non-compliance with ...

American Innovations

RMA Lead

Austin, TX · On-site

Manage incoming RMA workflow from receipt to closure * Primary contact for RMA Lab for inquiries about Sales, Customer Operations and Support. * Promote and execute on the ISO9001 standards approved ...

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$66.5K

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How much do rma manager jobs pay per year?

As of May 28, 2026, the average yearly pay for rma manager in the United States is $66,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What does an RMA Manager do?

An RMA (Return Merchandise Authorization) Manager oversees the return and warranty process for defective or unwanted products. They ensure compliance with company policies, coordinate with customers and suppliers, and track returned items for repair, replacement, or refund. The role involves managing inventory, analyzing return trends, and improving processes to enhance customer satisfaction. Effective communication and problem-solving skills are essential for handling disputes and streamlining returns efficiently.

What are the key skills and qualifications needed to thrive in the Rma Manager position, and why are they important?

To excel as an RMA (Return Merchandise Authorization) Manager, you need expertise in reverse logistics, inventory management, and strong analytical abilities, usually supported by a background in supply chain or operations. Familiarity with ERP systems, RMA processing platforms, and data analysis tools is commonly required, along with relevant certifications like Six Sigma or APICS being advantageous. Exceptional problem-solving, communication, and leadership skills help manage cross-functional teams and resolve customer returns efficiently. These skills ensure efficient handling of defective products, cost control, and a positive customer experience, all vital to the role's success.

What are some common challenges faced by an RMA Manager and how are they addressed?

As an RMA Manager, you’ll often encounter challenges such as balancing customer satisfaction with cost-effective solutions, managing high volumes of returns, and streamlining communication between departments like sales, technical support, and logistics. Addressing these challenges typically involves creating clear return policies, leveraging robust software platforms for tracking, and fostering a culture of collaboration across teams. Strong analytical and process improvement skills also help identify trends and implement solutions that reduce return rates. By proactively addressing these challenges, you contribute to both customer loyalty and overall operational efficiency.
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What cities are hiring for Rma Manager jobs? Cities with the most Rma Manager job openings:
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Rma Manager jobs near you
Infographic showing various Rma Manager job openings in the United States as of May 2026, with employment types broken down into 34% As Needed, 33% Full Time, and 33% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $66,511 per year, or $32 per hour.

RMA Specialist

NextLink

Lincoln, NE • On-site

Full-time

Posted 29 days ago

Job description

Company Overview
We are a Hudson Oaks, Texas-based Internet Service Provider (ISP) delivering High Speed Internet and Voice Services throughout multiple states to residential, business, K-12 Education and government customers. We believe there is much more to an internet company than just delivering cost-effective internet solutions; we believe in delivering an overall customer experience that our competitors simply cannot match.
Company Overview
We are a Hudson Oaks, Texas-based Internet Service Provider (ISP) delivering High Speed Internet and Voice Services across multiple states to residential, business, K-12 Education, and government customers. Our commitment goes beyond delivering cost-effective internet solutions; we aim to provide an unmatched overall customer experience. Job
Summary:
Responsible for testing returned equipment (RMA), managing the return process, and tracking company assets. Ensure equipment functionality, maintain accurate records, and manage asset inventory, other duties as assigned.
Essential Functions:
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
  • Equipment Testing and RMA Processing:
  • Test returned equipment, including electrical testing, to diagnose issues and verify functionality.
  • Document and report findings for each tested item.
  • Coordinate with vendors and customers to manage the RMA process.
  • Ensure timely processing and return of defective or repaired equipment.
  • Asset Tracking and Management:
  • Maintain accurate inventory records of all company assets.
  • Track the movement and status of equipment across various sites.
  • Ensure proper tagging and documentation of new and existing assets.
  • Conduct periodic audits to verify asset locations and conditions.
  • Documentation and Reporting:
  • Compile and upload detailed reports and documentation for tested equipment.
  • Maintain records of asset inventory, including transfers and disposals.
  • Prepare and submit required paperwork and reports to management using Excel.
  • Coordination and Communication:
  • Collaborate with team members and leadership to ensure smooth workflow.
  • Communicate effectively with vendors, customers, and internal departments.
  • Provide regular updates on asset status and RMA processing.
  • Compliance and Safety:
  • Adhere to safety and quality control requirements.
  • Follow company policies and procedures, including those related to vehicle and equipment use.
  • Ensure compliance with all relevant regulations and standards.

Skills:
  • Strong Excel skills for data tracking and reporting.
  • Ability to lift/pull heavy equipment.
  • Strong organizational and record-keeping skills.
  • Effective communication skills, both oral and written.
  • Team-oriented mentality and safety consciousness.
  • Must pass a drug screening test and a criminal background check.

Education and Experience:
  • High school diploma or GED equivalent required.
  • Experience in equipment testing, electrical testing, asset tracking, or related fields.
  • Familiarity with RMA processes and inventory management systems.

Job Classification:
  • Pre-Deployment
  • Non-Exempt

Work Environment/Hazards:
  • Work primarily in indoor settings with some outdoor activities.
  • Exposure to varying noise levels and use of PPE as required.

Physical Demands:
  • Stationary position for extended periods.
  • Frequent movement and handling of objects weighing 50 pounds or more.
  • Regular use of hand and power tools

Working Hours/Days:
  • Full-Time
  • Monday through Friday
  • Occasional weekends required.
  • Overtime as needed.
  • Irregular hours may be required.

Travel Requirements:
  • 10-15% travel required as needed

Affirmative Action (AAP/EEO Statement):
Nextlink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Drug Free Workplace:
Nextlink intends to provide a safe work environment that will help protect the safety, health and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace.
Employee Acknowledgement
By signing below the employee confirms that they have read, understand and agree to the job requirements and duties and understand that in the event that they are not able to meet the requirements or duties it may result in the termination of their employment.
Affirmative Action (AAP/EEO Statement):
Nextlink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Drug Free Workplace:
Nextlink intends to provide a safe work environment that will help protect the safety, health and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace.

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