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Rma Manager Jobs in Texas (NOW HIRING)

Star Pipe Products

RMA Specialist

Houston, TX · On-site

Manage and process all customer product return requests in accordance with company guidelines and warranty terms. Must be familiar with restocking/reconditioning charges. * Verifies product ...

VBI GROUP LLC

RMA Technician

Arlington, TX · On-site

We are seeking a detail-oriented and dependable RMA Device Support Specialist to join our ... This role is responsible for managing the return, inspection, and reprocessing of GPS and ...

MEI Group

RMA Technician

Arlington, TX · On-site

We are seeking a detail-oriented and dependable RMA Device Support Specialist to join our ... This role is responsible for managing the return, inspection, and reprocessing of GPS and ...

RMA Worldwide

Daytime Detailer

Austin, TX · On-site

$14 - $18.25/hr

  • Medical

Embarking on a career at RMA means embarking on continuous learning and growth. Whether you're starting in our operations, customer service, or management, we offer opportunities and skill ...

RMA Worldwide

Daytime Detailer

Austin, TX · On-site

$14 - $18.25/hr

  • Medical

Embarking on a career at RMA means embarking on continuous learning and growth. Whether you're starting in our operations, customer service, or management, we offer opportunities and skill ...

ViaPath Technologies

RMA Coordinator 2

Grand Prairie, TX · On-site

$17 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage timely processing of RMAs to meet Service Agreements * Maintain daily productivity / workflow reports and open issues * Assist Customer Service with RMA Authorization processing as needed

RMA Worldwide

Detailer

Houston, TX · On-site

$18/hr

  • Dental

  • Vision

  • Retirement

Embarking on a career at RMA means embarking on continuous learning and growth. Whether you're starting in our operations, customer service, or management, we offer opportunities and skill ...

RMA Worldwide

Part time Detailer

Austin, TX · On-site

$14.25 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Embarking on a career at RMA means embarking on continuous learning and growth. Whether you're starting in our operations, customer service, or management, we offer opportunities and skill ...

ViaPath Technologies

RMA Coordinator 2

Grand Prairie, TX · On-site

$18.50 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage timely processing of RMAs to meet Service Agreements * Maintain daily productivity / workflow reports and open issues * Assist Customer Service with RMA Authorization processing as needed

ViaPath Technologies

RMA Coordinator 2

Grand Prairie, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage timely processing of RMAs to meet Service Agreements * Maintain daily productivity / workflow reports and open issues * Assist Customer Service with RMA Authorization processing as needed

ViaPath Technologies

RMA Coordinator 2

Grand Prairie, TX · On-site

$17 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage timely processing of RMAs to meet Service Agreements * Maintain daily productivity / workflow reports and open issues * Assist Customer Service with RMA Authorization processing as needed

RMA Worldwide

Motorcoach Operator

Austin, TX · On-site

$21 - $24/hr

  • Dental

  • Vision

  • Retirement

Embarking on a career at RMA means embarking on continuous learning and growth. Whether you're starting in our operations, customer service, or management, we offer opportunities and skill ...

ViaPath Technologies

RMA Coordinator 2

Grand Prairie, TX · On-site

$17 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage timely processing of RMAs to meet Service Agreements * Maintain daily productivity / workflow reports and open issues * Assist Customer Service with RMA Authorization processing as needed

RMA Worldwide

CDL Operator

Austin, TX · On-site

$21 - $28/hr

Embarking on a career at RMA means embarking on continuous learning and growth. Whether you're starting in our operations, customer service, or management, we offer opportunities and skill ...

ViaPath Technologies

Coordinator 2, RMA

Grand Prairie, TX · On-site

$17 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage timely processing of RMAs to meet Service Agreements * Maintain daily productivity / workflow reports and open issues * Assist Customer Service with RMA Authorization processing as needed

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All JobsRma JobsRma Manager JobsRma Manager Jobs in Texas

Rma Manager information

See Texas salary details

$21.1K

$58.5K

$98.5K

How much do rma manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for rma manager in Texas is $58,492.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,695.00 and $74,751.00 per year, depending on experience, location, and employer.

What does an RMA Manager do?

An RMA (Return Merchandise Authorization) Manager oversees the return and warranty process for defective or unwanted products. They ensure compliance with company policies, coordinate with customers and suppliers, and track returned items for repair, replacement, or refund. The role involves managing inventory, analyzing return trends, and improving processes to enhance customer satisfaction. Effective communication and problem-solving skills are essential for handling disputes and streamlining returns efficiently.

What are the duties of a Rma Manager?

A Rma Manager oversees the return merchandise authorization process, managing product returns, repairs, and exchanges to ensure customer satisfaction and operational efficiency. They coordinate with customer service, quality control, and logistics teams, often utilizing tracking systems and maintaining accurate documentation. The role requires strong organizational skills and knowledge of company policies and warranty procedures.

What are some common challenges faced by an RMA Manager and how are they addressed?

As an RMA Manager, you’ll often encounter challenges such as balancing customer satisfaction with cost-effective solutions, managing high volumes of returns, and streamlining communication between departments like sales, technical support, and logistics. Addressing these challenges typically involves creating clear return policies, leveraging robust software platforms for tracking, and fostering a culture of collaboration across teams. Strong analytical and process improvement skills also help identify trends and implement solutions that reduce return rates. By proactively addressing these challenges, you contribute to both customer loyalty and overall operational efficiency.

What is an RMA manager?

An RMA manager oversees the return merchandise authorization process within a company, managing product returns, repairs, and exchanges to ensure customer satisfaction and efficient operations. They coordinate with customer service, logistics, and technical teams, often using inventory management and tracking tools. Strong organizational and communication skills are essential for this role.

Is an Rma Manager a good career choice?

An RMA Manager oversees the return merchandise authorization process, ensuring efficient handling of product returns and repairs. This role requires strong organizational skills, knowledge of company policies, and often involves coordinating with customer service and technical teams. It can be a stable career path in manufacturing, electronics, or retail industries with opportunities for advancement.

What are the key skills and qualifications needed to thrive as an RMA Manager?

To excel as an RMA (Return Merchandise Authorization) Manager, you need expertise in reverse logistics, inventory management, and strong analytical abilities, usually supported by a background in supply chain or operations. Familiarity with ERP systems, RMA processing platforms, and data analysis tools is commonly required, along with relevant certifications like Six Sigma or APICS being advantageous. Exceptional problem-solving, communication, and leadership skills help manage cross-functional teams and resolve customer returns efficiently. These skills ensure efficient handling of defective products, cost control, and a positive customer experience, all vital to the role's success.

What are the most commonly searched types of Rma jobs in Texas? The most popular types of Rma jobs in Texas are:
What are popular job titles related to Rma Manager jobs in Texas? For Rma Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Rma Manager jobs in Texas look for? The top searched job categories for Rma Manager jobs in Texas are:
What cities in Texas are hiring for Rma Manager jobs? Cities in Texas with the most Rma Manager job openings:
Rma Manager jobs near you
Infographic showing various Rma Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $58,492 per year, or $28.1 per hour.

Compliance and Sustaining Manager

Delta Electronics (Americas) Ltd.

Plano, TX • On-site

$109K/yr

Full-time

Posted 20 days ago

Job description

Who We Are
Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide.
Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies, and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.
Key Responsibilities
The Compliance and Sustaining Manager is responsible for overseeing the Return Material Authorization (RMA) process, ensuring efficient handling of returned products while maintaining high customer satisfaction. This role involves coordinating repairs, replacements, and failure analysis, collaborating with internal teams, repair centers, and logistics partners to ensure timely resolution. The RMA Manager will also drive process improvements, analyze failure trends, and enforce quality standards to enhance product reliability and service efficiency.
RMA Process Management:
  • Lead and optimize end-to-end RMA operations, from customer request to product return and resolution.
  • Verify warranty claims and ensure compliance with company policies and customer-specific requirements.
  • Generate and manage RMA tracking numbers, documentation, and approvals.
  • Collaborate with logistics teams for the smooth shipment and customs clearance of returned units.

Repair & Testing Coordination:
  • Work closely with repair facilities to ensure timely and accurate repairs, upgrades, or replacements.
  • Oversee functional testing of repaired units to meet quality and compliance standards.
  • Monitor supplier performance and repair cycle times to enhance efficiency.

Customer Support & Communication:
  • Act as the primary point of contact for all RMA-related queries from customers, sales teams, and service teams.
  • Provide clear instructions to customers regarding returns, replacements, and warranty claims.
  • Ensure timely updates on RMA status and resolution timelines.

Failure Analysis & Quality Reporting:
  • Collect and analyze field failure data, including defect details, environmental conditions, and application insights.
  • Collaborate with Quality Assurance (QA) and R&D teams to identify root causes and implement corrective actions.
  • Generate failure reports and trend analysis to drive product improvements.

Process Improvement & Compliance:
  • Continuously evaluate and enhance RMA workflows to reduce turnaround times and improve efficiency.
  • Develop and maintain standard operating procedures (SOPs) and training materials for RMA processes.
  • Ensure compliance with ISO 9001 and other quality standards related to product returns and service operations.

Education & Experience:
  • Bachelor's degree in Engineering, Quality Management, Supply Chain, or a related field.
  • 5+ years of experience in RMA management, quality assurance, or customer support in the electronics, power solutions, or data center industry.
  • Experience managing teams and working cross-functionally with engineering, logistics, and sales teams.

Technical & Soft Skills:
  • Strong knowledge of RMA workflows, warranty policies, and repair coordination.
  • Proficiency in data analysis tools (Excel, Power BI, SQL) for tracking RMA performance metrics.
  • Understanding of electronic components, PDUs, PSUs, UPS, and rack systems is a must.
  • Excellent communication, negotiation, and customer service skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work in a fast-paced, cross-functional environment

Minimum Qualifications
Education & Experience:
  • Bachelor's degree in Engineering, Quality Management, Supply Chain, or a related field.
  • 5+ years of experience in RMA management, Compliance, quality assurance, or customer support in the electronics, power solutions, or data center industry.
  • Experience managing teams and working cross-functionally with engineering, logistics, and sales teams.

Preferred Qualifications
Additional Requirements:
  • Familiarity with global shipping regulations and customs clearance procedures.
  • Knowledge of quality and reliability standards (ISO 9001, Six Sigma, etc.).
  • Willingness to travel occasionally to repair sites, customer locations, or supplier facilities.

Benefit at Delta Electronics Americas
Benefit at Delta Electronics Americas: Life at Delta
EEO Statement
Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.
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