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Rma Manager Jobs in Nevada (NOW HIRING)

Hamilton

Service RMA Coordinator

Reno, NV · On-site

$18 - $23.50/hr

RMA Coordinator The RMA Coordinator performs all general office duties while coordinating Return ... Ability to prioritize tasks, manage time effectively and maintain accurate records. * Ability to ...

Hamilton Company

Service RMA Coordinator

Reno, NV · On-site

$18 - $23.50/hr

Responsibilities The RMA Coordinator performs all general office duties while coordinating Return ... Ability to prioritize tasks, manage time effectively and maintain accurate records. * Ability to ...

Hamilton Company

Service RMA Coordinator

Reno, NV

$18 - $23.50/hr

The RMA Coordinator performs all general office duties while coordinating Return Material ... Ability to prioritize tasks, manage time effectively and maintain accurate records. * Ability to ...

Hamilton Company

Service RMA Coordinator

Reno, NV

$18 - $23.50/hr

Responsibilities The RMA Coordinator performs all general office duties while coordinating Return ... Ability to prioritize tasks, manage time effectively and maintain accurate records. * Ability to ...

Hamilton Company

Decon / RMA Processor

Reno, NV · On-site

$20/hr

The Decon/RMA Processor will be responsible for the decontamination, preparation, sterilization and ... Working knowledge of Microsoft Office and Warehouse Management Systems * Ability to work ...

Hamilton Company

Decon / RMA Processor

Reno, NV

The Decon/RMA Processor will be responsible for the decontamination, preparation, sterilization and ... Working knowledge of Microsoft Office and Warehouse Management Systems * Ability to work ...

Hamilton Company

Decon / RMA Processor

Reno, NV · On-site

$20/hr

The Decon/RMA Processor will be responsible for the decontamination, preparation, sterilization and ... Working knowledge of Microsoft Office and Warehouse Management Systems * Ability to work ...

Rural Medevac Alliance

Hangar Assistant

Yerington, NV · On-site

$16/hr

Monitor supplies and let management know when items need to be replaced or replenished. * Assist ... All employees, as representatives of RMA, are expected to and responsible to maintain the highest ...

Rural Medevac Alliance

Hangar Assistant

Yerington, NV · On-site

$16/hr

Monitor supplies and let management know when items need to be replaced or replenished. * Assist ... All employees, as representatives of RMA, are expected to and responsible to maintain the highest ...

Supermicro

Service Engineer

Reno, NV · On-site

Coordinate RMA processes and spare parts logistics * Manage and resolve service tickets using Salesforce or similar ticketing systems * Support GPU platforms such as NVIDIA HGX/DGX-based systems.

Super Micro Computer

Service Engineer

Reno, NV · On-site

Coordinate RMA processes and spare parts logistics * Manage and resolve service tickets using Salesforce or similar ticketing systems * Support GPU platforms such as NVIDIA HGX/DGX-based systems.

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Rma Manager information

See Nevada salary details

$25.4K

$70.3K

$118.4K

How much do rma manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for rma manager in Nevada is $70,322.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,521.00 and $89,870.00 per year, depending on experience, location, and employer.

What does an RMA Manager do?

An RMA (Return Merchandise Authorization) Manager oversees the return and warranty process for defective or unwanted products. They ensure compliance with company policies, coordinate with customers and suppliers, and track returned items for repair, replacement, or refund. The role involves managing inventory, analyzing return trends, and improving processes to enhance customer satisfaction. Effective communication and problem-solving skills are essential for handling disputes and streamlining returns efficiently.

What are the key skills and qualifications needed to thrive as an RMA Manager?

To excel as an RMA (Return Merchandise Authorization) Manager, you need expertise in reverse logistics, inventory management, and strong analytical abilities, usually supported by a background in supply chain or operations. Familiarity with ERP systems, RMA processing platforms, and data analysis tools is commonly required, along with relevant certifications like Six Sigma or APICS being advantageous. Exceptional problem-solving, communication, and leadership skills help manage cross-functional teams and resolve customer returns efficiently. These skills ensure efficient handling of defective products, cost control, and a positive customer experience, all vital to the role's success.

What are some common challenges faced by an RMA Manager and how are they addressed?

As an RMA Manager, you’ll often encounter challenges such as balancing customer satisfaction with cost-effective solutions, managing high volumes of returns, and streamlining communication between departments like sales, technical support, and logistics. Addressing these challenges typically involves creating clear return policies, leveraging robust software platforms for tracking, and fostering a culture of collaboration across teams. Strong analytical and process improvement skills also help identify trends and implement solutions that reduce return rates. By proactively addressing these challenges, you contribute to both customer loyalty and overall operational efficiency.

Is an Rma Manager a good career choice?

An RMA Manager oversees the return merchandise authorization process, ensuring efficient handling of product returns and repairs. This role requires strong organizational skills, knowledge of company policies, and often involves coordinating with customer service and technical teams, making it a stable career path in supply chain and quality management fields.

What is an Rma manager?

An RMA manager oversees the return merchandise authorization process within a company, managing product returns, repairs, and exchanges to ensure customer satisfaction and efficient operations. They coordinate with customer service, logistics, and technical teams, often using inventory management and tracking software to monitor return workflows.

What are the most commonly searched types of Rma jobs in Nevada?

The most popular types of Rma jobs in Nevada are:

What are popular job titles related to Rma Manager jobs in Nevada?

For Rma Manager jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Rma Manager jobs in Nevada look for?

The top searched job categories for Rma Manager jobs in Nevada are:

What cities in Nevada are hiring for Rma Manager jobs?

Cities in Nevada with the most Rma Manager job openings:

Rma Manager jobs near you
Infographic showing various Rma Manager job openings in Nevada as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $70,322 per year, or $33.8 per hour.

Service RMA Coordinator

Hamilton

Reno, NV • On-site

$18 - $23.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

RMA Coordinator

The RMA Coordinator performs all general office duties while coordinating Return Material Authorizations (RMA) with Hamilton customers and provides a high level of customer service through communication with customers via e-mail, fax, mail and telephone.

Responsibilities include but are not limited to:

  • Responsible for processing, monitoring, and expediting Return Material Authorizations (Warranty and Non-Warranty), including credits, invoicing, new accounts, orders, quotes, etc.
  • Take the lead in monitoring the RMA process from start to finish in turning the RMA around in a timely manner and respond to customers within the allotted time-period with solution or repaired product return.
  • RMA entry and documentation into Master Control.
  • Some Technical Support to troubleshoot inquiries to solve failures and avoid an RMA if possible.
  • Complete evaluation findings for order entry errors resulting in RMAs.
  • Coordinate communication between customers, customer service personnel, service persons, internal departments, and provide information and reports as needed.
  • Customer Service back-up support including product availability request, special made product request, special shipping method request, handling phone calls, some product knowledge, etc.
  • Handle ECOs to add new parts numbers into the system.

Qualifications include:

  • Strong work ethic and positive attitude, excellent organization, verbal and written communication skills, able to follow procedures, problem solving and decision making.
  • Ability to prioritize tasks, manage time effectively and maintain accurate records.
  • Ability to multi-task in a fast paced environment and perform efficiently under pressure.
  • Ability to work harmoniously within the department as well as interfacing with all other departments.
  • Position requires exerting up to 50 pounds of force and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move light objects.
  • Ability to problem solve by identifying and resolving issues related to returns, such as missing items, damaged goods and incorrect orders.

Education/Experience includes:

  • Must have High School diploma or equivalent.
  • Previous Customer Service experience in an order processing environment/inventory control environment a plus.
  • Basic knowledge on inventory management systems and Customer Relationship Management (CRM) software.
  • Working knowledge of computers with Microsoft Office software programs.
  • Position requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move light objects. Position requires sitting most of the time.

About Hamilton:

  • Diverse portfolio of exciting and innovative design projects.
  • Tremendous opportunities for professional growth.
  • Commitment to sustainable design.
  • Competitive compensation.
  • Excellent benefit package includes medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and much more.
  • Solid stable company.
  • Must pass drug and background screens.
  • May be required to wear Personal Protective Equipment (provided by employer).

EEO - It is the policy of this organization to provide equal employment opportunities to all qualified applicants without regard to race, creed, color, national origin, sex, age 40 and over, disability, marital status, sexual orientation, gender identity, genetic information, citizenship status, religious preference, or veteran status in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.

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