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Retail Leader Jobs (NOW HIRING)

Dacotah Banks

Market Retail Leader

Mobridge, SD

$15 - $16.75/hr

Job Summary As a Market Retail Leader, you will motivate, coach, and support the vision of providing outstanding customer service and performance by leading a team of Personal Bankers and Customer ...

The People Brand

Retail Channel Leader

Bozeman, MT · On-site

$190K - $200K/yr

The Retail Channel Sales Leader will own and evolve the brand's owned-retail channel, positioning physical retail as a critical growth engine and a cornerstone of a seamless omnichannel brand ...

EZCORP

Luxury Retail Shift Leader

Miami Beach, FL · On-site

$15.25 - $18.75/hr

... leading provider of pawn loans in the United States and Latin America. We are passionate about customer service and our Team Members. We are currently hiring for Retail Shift Manager (Lead Pawn ...

DM Goodwill

Full-Time Retail Shift Leader

Des Moines, IA · On-site

$16/hr

Goodwill of Central Iowa is looking for a Full-Time Shift Leader to assist with operations management and training donated-goods retail employees with our values of love, kindness, and respect. Hours ...

DM Goodwill

Full-Time Retail Shift Leader

Indianola, IA · On-site

$15.50/hr

Goodwill of Central Iowa is looking for a Full-Time Shift Leader to assist with operations management and training donated-goods retail employees with our values of love, kindness, and respect. Hours ...

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Retail Leader information

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$10

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How much do retail leader jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for retail leader in the United States is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.27 per hour, depending on experience, location, and employer.

What is a retail leader?

Retail Leaders are professionals responsible for overseeing the operations and performance of retail stores or departments. They manage teams, drive sales, ensure excellent customer service, and implement company policies. Retail Leaders also analyze sales data, coordinate merchandising, and motivate staff to achieve business goals. Their leadership is crucial for maintaining efficient store operations and delivering a positive shopping experience.

What are the key skills and qualifications needed to thrive as a retail leader, and why are they important?

To thrive as a Retail Leader, you need strong sales acumen, leadership capabilities, and experience in store operations, often supported by a background in retail management or a related field. Familiarity with point-of-sale (POS) systems, inventory management tools, and scheduling software is typically required. Outstanding interpersonal skills, problem-solving abilities, and the capacity to motivate teams help set exceptional Retail Leaders apart. These skills are crucial for driving store performance, delivering excellent customer experiences, and effectively managing staff in a dynamic retail environment.

How does a retail leader typically collaborate with other departments to achieve store goals?

A Retail Leader regularly works with departments such as merchandising, marketing, and inventory management to ensure that store operations run smoothly and sales targets are met. Collaboration often involves coordinating promotional activities, analyzing sales trends, and implementing visual merchandising strategies set by corporate teams. Effective communication and teamwork are essential, as Retail Leaders act as a bridge between store staff and upper management, driving initiatives and responding to customer feedback. This collaborative environment helps create a unified approach to achieving store objectives and enhancing the customer experience.

What is the difference between Retail Leader vs Retail Manager?

AspectRetail LeaderRetail Manager
CredentialsExperience in retail, leadership skillsExperience in retail, management certifications often preferred
Work EnvironmentStrategic planning, team leadership, high-level decision makingOverseeing daily store operations, staff management
Employer & Industry UsageUsed in large retail chains, corporate settingsCommon across retail stores, supermarkets, specialty shops
Search & Comparison IntentLooking for leadership roles in retailSeeking store management positions

Retail Leaders focus on strategic vision, team development, and overall business growth, often at a corporate or regional level. Retail Managers handle daily store operations, staff supervision, and customer service. While both roles require retail experience, Retail Leaders operate at a higher strategic level, whereas Retail Managers focus on execution and management of store functions.

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What states have the most Retail Leader jobs?

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Retail Leader jobs near you
Infographic showing various Retail Leader job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,520 per year, or $17.1 per hour.

Market Retail Leader

Mobridge, SD

Dacotah Banks
Commercial Banking • 501 - 1,000 employees
Learn more about Dacotah Banksexternal

$15 - $16.75/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Job Summary
As a Market Retail Leader, you will motivate, coach, and support the vision of providing outstanding customer service and performance by leading a team of Personal Bankers and Customer Service Representatives in outlying bank locations. You will be providing and performing the items below as a core part of your daily accountabilities:

Market Retail Leader will coach, train, and develop Personal Bankers and Customer Service Representatives to holistically understand our customer’s financial needs and provide value through relevant delivery channels.

Promote and ensure a positive work environment for employees within the market. Attract, develop, and retain talent.

Maintain excellent customer relations and effectively cross-sell other bank products and services. Also recognize opportunity to refer Insurance and Trust products and services through advisory and needs identification, ensuring positive and profitable relationships exist between the bank and its customers. 

Along with daily responsibilities, Dacotah Bank employees are highly encouraged to participate and support the numerous community involvement opportunities the bank provides throughout the year.


Essential Functions
Employees must be able to perform the essential functions of this position satisfactorily or make a request for reasonable accommodations as needed.

  • Customer Experience: Ability to extract and anticipate unmet customer needs through techniques that result in a holistic understanding of financial health of customer. Completing required follow up regimens ensuring customer satisfaction with products provided and follow up to products suggested. Completing required follow up regimens ensuring customer satisfaction with products provided and follow up to products suggested. Participating in Customer Relationship reviews with your supervisor for coaching opportunities and or accolades on performance.
  • Concierge: Implementing and holding team accountable for customer facing programs to inspire engagement. Coach, develop, and support to drive results.
  • Demonstrate excellent written and verbal communication in one-on-one settings as well as large group presentations.
  • Facilitate community engagement and education within the markets. 
  • Community Involvement: Participate in a variety of Community Service opportunities while encouraging staff participation.
  • Personal Competency Development: Remain educated on bank products and services, as well as new developments and trends in the retail banking market; identify potential new customer opportunities. 
  • Management of retail team(s).


    Education & Experience

    • Bachelor’s degree and/or 5+ years of related experience in a sales management role, working with high performance sales teams
    • Experience with sales and new business development in conjunction with meeting/exceeding individual and team goals
    • Experience managing multiple bank locations
    • Strong financial acumen, including knowledge of banking industry, products, and regulatory understanding; complying with policies and procedures. Experience leading or participating in events and activities for local networks or professional organizations.
    • A commitment to professional and ethical behavior
    • Advanced interpersonal skills
    • Ability and experience in navigating change 
    • Ability to lead, coach, motivate, and develop staff
    • Excellent verbal and written communication; communication proficiency
    • Patience and understanding
    • Detail-orientated; thorough
    • Ability to handle high-stress situations
    • Self-Motivated
    • People Management Skills
    • Highly organized

    We offer the opportunity for career growth and development in a professional and pleasant working environment. We offer a competitive salary and exceptional benefits package including: 

    • Health Insurance-Dacotah Bank pays 100% of the premium, family and individual coverage
    • Dental Insurance-Dacotah Bank pays 100% of the premium, family and individual coverage
    • Health Savings Account
    • Life Insurance for the employee and family
    • Paid Vacation and Sick Time
    • Retirement Plan Options
    • Additional Perks and Benefits

    Apply