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Retail Sales Lead Jobs (NOW HIRING)

SVdP Thrift Store of Dallas

Retail Sales Lead

Dallas, TX · On-site

$14 - $16/hr

RETAIL SALES LEAD Responsibilities: * Manage all phases of Retail Store Operations (POS system, customer service, merchandising, restocking the sales floor). * Maintain store staff by orienting, and ...

HL Bowman Inc.

Retail Sales Lead Generator

Hamden, CT · On-site

We are looking for energetic and engaging Retail Sales Lead Generators to represent HL Bowman inside major home improvement retail locations. You will be the first point of contact for customers ...

HL Bowman, Inc.

Retail Sales Lead Generator

Hamden, CT · On-site

We are looking for energetic and engaging Retail Sales Lead Generators to represent HL Bowman inside major home improvement retail locations. You will be the first point of contact for customers ...

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Retail Sales Lead information

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$12

$17

$28

How much do retail sales lead jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for retail sales lead in the United States is $17.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.79 per hour, depending on experience, location, and employer.

What is a retail sales lead?

Retail Sales Leads are employees who supervise sales associates and support the store management team in achieving sales goals, delivering customer service, and maintaining store operations. They often act as the point person on the sales floor, training and motivating staff, resolving customer issues, and ensuring visual merchandising standards are met. Retail Sales Leads may also assist with inventory management, cash handling, and opening or closing the store. Their role bridges the gap between frontline staff and management, making them essential to daily retail operations.

What does a retail sales lead do?

A Retail Sales Lead plays a key role in guiding and supporting the sales team by setting daily goals, providing on-the-floor coaching, and addressing challenges as they arise. They often lead by example, demonstrating effective sales techniques and customer service standards. Additionally, they facilitate communication between management and staff, help resolve customer issues, and ensure that team members stay engaged and motivated through regular feedback and recognition. This hands-on involvement helps foster a collaborative and high-performing sales environment.

What are the key skills and qualifications needed to thrive as a retail sales lead?

To thrive as a Retail Sales Lead, you need strong sales acumen, product knowledge, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes certifications in retail management are valuable. Leadership, motivational ability, and effective communication are crucial soft skills for guiding teams and engaging customers. These skills ensure efficient store operations, high sales performance, and a positive customer experience.

What is the difference between Retail Sales Lead vs Retail Associate?

AspectRetail Sales LeadRetail Associate
ResponsibilitiesSupervises sales team, manages customer service, and supports sales goalsAssists customers, stocks shelves, and processes transactions
Required SkillsLeadership, communication, sales techniquesCustomer service, product knowledge, basic sales skills
Work EnvironmentLeads team in retail stores, often in fast-paced settingsFrontline customer interaction in retail stores
CredentialsHigh school diploma; experience in retail salesHigh school diploma or equivalent; entry-level position

The Retail Sales Lead typically oversees sales staff and ensures customer satisfaction, requiring leadership skills and experience. In contrast, Retail Associates focus on assisting customers and handling daily store operations. Both roles are essential in retail environments, but the Retail Sales Lead has additional responsibilities related to team supervision and sales performance.

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Retail Sales Lead jobs near you
Infographic showing various Retail Sales Lead job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $36,548 per year, or $17.6 per hour.

Retail Sales Lead

Schnitzer Steel Industries, Inc.

Oakland, CA • On-site

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

General Position Summary & Responsibilities:
The Retail Sales Lead supports the Store Management Team by promoting operational excellence, delivering exceptional customer service, and guiding team members in daily tasks and priorities. This role acts as a knowledgeable in-store resource, applying automotive parts identification skills to assist customers with complex product questions, compatibility issues, and system-level concerns. The Retail Sales Lead also provides hands-on training and technical mentorship to team members, helping strengthen overall product knowledge and customer-service capability. In addition, the Retail Sales Lead may serve in a supervisor-support role as assigned as advanced responsibilities. The role is responsible for upholding all safety standards, store policies, and customer-experience expectations while maintaining a positive, respectful, and solutions-focused demeanor. Presence during high-traffic periods-such as weekends, sales events, and other peak times-is essential to ensure consistent support for both customers and the team.
This position offers competitive pay along with a variety of benefits including medical, dental and vision plans for both you and your dependents; 401k with company match and paid time off which starts with your first check.
Essential Functions:
Safety and Environmental
  • Demonstrate and reinforce a work environment where no task is performed in an unsafe or environmentally unsound manner, ensuring safety is the primary consideration in all operations.
  • Verify that team members comply with all Company and legal safety and environmental standards at all times. Under management direction, may oversee staff training and certification in safety and environmental compliance areas.
  • Ensure the assigned area maintains cleanliness and organization, promoting a safe and environmentally secure environment for both employees and customers.
  • Wear assigned PPE correctly and consistently whenever it's required.

Team Lead and Development
  • Model effective teamwork by providing proactive feedback, encouraging open dialogue, demonstrating integrity, and adhering to all Company policies and procedures.
  • Set clear expectations, provide on-the-job training through continuous feedback, inform team members of changes in procedures or standards, and report performance concerns to supervisors or managers.
  • Communicate Company policies to team members and ensure consistent adherence across the team.
  • With supervisory support, inspire team members toward goal achievement and cultivate an enthusiastic, solutions-oriented team attitude.
  • Build and maintain advanced parts-identification knowledge by proactively studying product guides, system lookups, and in-store inventory resources to better support customer and team needs.
  • Provide hands-on mentorship to team members by demonstrating effective parts-identification techniques and modeling how to resolve complex product or compatibility questions.
  • Lead ongoing training efforts-both formal and on-the-job-to increase team members' confidence and accuracy in identifying parts, interpreting product data, and navigating lookup systems.
  • Provides feedback on individual and team skill gaps related to parts identification and collaborate with supervisors or managers to ensure additional training, job aids, or refresher coaching sessions are provided.
  • Reinforce learning by offering real-time feedback during daily tasks, encouraging team members to ask questions, and creating an environment where continuous improvement in product knowledge is expected.

Operations & Compliance
  • Identify barriers to success, actively problem-solve, and collaborate with supervisors or managers to adjust hourly and daily action plans to align store activities with daily goals.
  • Establish clear performance objectives throughout each shift, delegate and reassign tasks as needed to execute action plans and regularly communicate variances to supervisors or managers to enable timely corrective action.
  • Address employee relations situations and customer concerns, enforce policies, and assist with requests. De-escalate conflicts immediately and escalate matters to supervisors or managers as appropriate.
  • Assist supervisors or managers with sales or production reports as needed.
  • Ensure safeguarding of all Company assets and maintain compliance with applicable laws and regulations.
  • Validate customer receipts, perform cash verification, and complete accurate register countdowns to ensure compliance with Company cash-handling procedures and support the safeguarding of all financial assets.
  • Support store operations by completing housekeeping, janitorial, and other assigned duties. This may include cleaning tires, carrying batteries, mopping floors, and similar tasks.
  • When assigned advanced responsibilities, may include key-carrying duties, overseeing store opening or closing procedures, assisting with Management Operating System data entry, or participating in the development of store action plans.

Job Conditions
The Retail Sales Lead works in both indoor and outdoor environments within an auto salvage yard setting, with exposure to varying weather conditions, dust, automotive fluids, and noise from machinery and customer activity. A variable schedule including weekends, holidays, and peak sale days is required, along with adherence to safety protocols and the proper use of personal protective equipment (PPE).
Required Qualifications
  • Experience supporting customers directly and guiding less-experienced team members.
  • Experience handling customer payments across multiple payment methods.
  • Proficiency in Microsoft Office Suite and email applications.
  • Ability to work a flexible retail schedule-including weekends, holidays, occasional overtime-and to support nearby store locations as assigned by management.
  • Ability to read, write, and communicate clearly and professionally in English.

Preferred Qualifications
  • Bilingual proficiency in Spanish.
  • Familiarity with automotive parts, including recognizing common components and understanding basic product information.

Physical Activities Required to Perform Essential Functions:
This position requires regular standing, walking, bending, stretching, and lifting up to 40 pounds to perform customer care, product relocation, and facility maintenance functions. Manual dexterity is essential for handling tools, performing housekeeping duties such as mopping and sweeping, and completing assigned Task List responsibilities. Sufficient vision and the ability to remain on your feet for the entire work shift are necessary to perform all job functions safely and effectively.
PLEASE NOTE: The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all required responsibilities, duties, and skills.
All applicants must be 18 years of age or older.
Radius Recycling Industries, Inc. participates in E-Verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling Industries, Inc. or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling Industries, Inc. does not discriminate based on race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state, or federal law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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