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Retail Leader Jobs (NOW HIRING)

EZCORP

Retail Shift Lead

Tulsa, OK · On-site

$13/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

EZCorp, Inc.

Retail Shift Lead

Wheat Ridge, CO · On-site

$15/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

EZCorp, Inc.

Retail Shift Lead

Fort Dodge, IA · On-site

$16 - $18/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

EZCORP

Retail Shift Lead

Wheat Ridge, CO · On-site

$13/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

EZCORP

Retail Shift Lead

Federal Heights, CO · On-site

$16/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

EZCORP

Retail Shift Lead

Fort Dodge, IA · On-site

$16 - $18/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

The Mint Dispensary

AIC - Retail Lead

Willowbrook, IL · On-site

$41K/yr

This role provides hands-on leadership support across retail functions, oversees store opening and closing procedures, and fulfills the state-required on-site Agent in Charge designation during ...

WNB Financial NA

Retail Lead

Wabasha, MN · On-site

$51K - $77K/yr

Regional Retail Manager Position Summary: The Retail Lead will lead and model a culture of ... Leads, coaches, and develops Universal Bankers and Tellers to achieve service, sales, and ...

EZCorp, Inc.

Retail Shift Lead

Englewood, CO · On-site

$18.50/hr

At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide ...

The Jay Group

Retail Lead

Indianapolis, IN · On-site

$16 - $18/hr

If you are a high-energy leader who thrives in a fast-paced environment and loves 'the hunt' for a great deal, we want to meet you. Job Summary: As a Retail Keyholder, you will be responsible for ...

NCSA

Retail Store Lead

Bradenton, FL · On-site

$14 - $17.25/hr

About IMG Academy IMG Academy is the world's leading sports education brand, providing a holistic ... The Retail Store Lead will support the daily operations of the retail store by partnering with the ...

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All JobsRetail Leader Jobs

Retail Leader information

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$10

$17

$24

How much do retail leader jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for retail leader in the United States is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.27 per hour, depending on experience, location, and employer.

What does a retail leader do?

A retail leader oversees store operations, manages staff, and ensures sales targets are met. They develop strategies to improve customer service, optimize inventory, and maintain a productive work environment, often using tools like POS systems and sales analytics.

What is the difference between Retail Leader vs Retail Manager?

AspectRetail LeaderRetail Manager
CredentialsExperience in retail, leadership skillsExperience in retail, management certifications often preferred
Work EnvironmentStrategic planning, team leadership, high-level decision makingOverseeing daily store operations, staff management
Employer & Industry UsageUsed in large retail chains, corporate settingsCommon across retail stores, supermarkets, specialty shops
Search & Comparison IntentLooking for leadership roles in retailSeeking store management positions

Retail Leaders focus on strategic vision, team development, and overall business growth, often at a corporate or regional level. Retail Managers handle daily store operations, staff supervision, and customer service. While both roles require retail experience, Retail Leaders operate at a higher strategic level, whereas Retail Managers focus on execution and management of store functions.

How does a retail leader typically collaborate with other departments to achieve store goals?

A Retail Leader regularly works with departments such as merchandising, marketing, and inventory management to ensure that store operations run smoothly and sales targets are met. Collaboration often involves coordinating promotional activities, analyzing sales trends, and implementing visual merchandising strategies set by corporate teams. Effective communication and teamwork are essential, as Retail Leaders act as a bridge between store staff and upper management, driving initiatives and responding to customer feedback. This collaborative environment helps create a unified approach to achieving store objectives and enhancing the customer experience.

What are the key skills and qualifications needed to thrive as a retail leader, and why are they important?

To thrive as a Retail Leader, you need strong sales acumen, leadership capabilities, and experience in store operations, often supported by a background in retail management or a related field. Familiarity with point-of-sale (POS) systems, inventory management tools, and scheduling software is typically required. Outstanding interpersonal skills, problem-solving abilities, and the capacity to motivate teams help set exceptional Retail Leaders apart. These skills are crucial for driving store performance, delivering excellent customer experiences, and effectively managing staff in a dynamic retail environment.

What is a retail leader?

Retail Leaders are professionals responsible for overseeing the operations and performance of retail stores or departments. They manage teams, drive sales, ensure excellent customer service, and implement company policies. Retail Leaders also analyze sales data, coordinate merchandising, and motivate staff to achieve business goals. Their leadership is crucial for maintaining efficient store operations and delivering a positive shopping experience.
What cities are hiring for Retail Leader jobs? Cities with the most Retail Leader job openings:
Who are the top companies hiring for Retail Leader jobs? The top employers for Retail Leader jobs are:
What states have the most Retail Leader jobs? States with the most job openings for Retail Leader jobs include:
What are popular job titles related to Retail Leader jobs? For Retail Leader jobs, the most frequently searched job titles are:
Retail Leader jobs near you
Infographic showing various Retail Leader job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $35,520 per year, or $17.1 per hour.

Retail Shift Lead

EZCORP

Tulsa, OK • On-site

$13/hr

Full-time

Medical, Retirement, PTO

Posted 9 days ago

EZCORP rating

6.9

Company rating: 6.9 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

2nd of 7 rated pawnbroker

Job description

Address: 3118 S. Garnett Road Tulsa, Oklahoma 74146

Brand: EZPawn

Pay range is based on experience from $13.00 per hour to $15.00 per hour.

Are you tired of working fast food or retail jobs with no advancement opportunity?

We want you to join us for a career - not a job. At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

EZCORP family of brands, which includes EZPAWN, Value Pawn, and more, is a leading provider of pawn loans in the United States and Latin America. We are passionate about customer service and our Team Members. We are currently hiring for Retail Shift Leader (Lead Pawn Broker) and we would love to have you join our team.

Urgently hiring immediately for Retail Shift Leader (Key Holder)! Easily apply today!

EZCORP provides our full-time Retail Shift Leaders (Key Holder) with a comprehensive benefits package to help you achieve your optimal work/life balance.

Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your customer service and leadership skills in a fun and fast paced environment.

Our Retail Shift Leader (Key Holder) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position!

  • Complete the initial 5-week paid training program and earn a $.50 raise and transition to Lead Pawnbroker upon completion of the program
  • Enhance your leadership skills through our structured leadership training programs
  • Follow the Career Path and train for an Assistant Manager position which includes a 6-month training program to build the foundation to run your own store

In addition to a great career, here are some of the other things we offer our Retail Shift Leaders (Key Holder):

  • Free Health Insurance*
  • Competitive Wages
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount

Here's what you can expect as a Retail Shift Leader (Key Holder):

You will provide outstanding customer service and build solid relationships with customers, all while promoting sales and making deals for a wide variety of pawn items. This is a fantastic opportunity for you to experience career growth in a retail environment that allows you to connect with people in your community and make a positive difference in their lives while leading and influencing Team Members around you through coaching and hands-on involvement. As a Retail Shift Leader (Key Holder), it will be your responsibility to provide a friendly, courteous, and respectful environment that clearly sets EZPAWN apart from the competition. If you like the idea of building a rewarding career, developing others, and helping to create a great customer experience, we want to talk with you!

Other Retail Shift Leader (Key Holder) duties include:

  • Processing loans and extensions
  • Coming to jointly satisfactory terms regarding items to be pawned
  • Performing opening and closing store procedures
  • Supervising and coaching store Team Members

Requirements for the Retail Shift Leader (Key Holder) role:

The ideal candidate will possess an engaging personality, solid leadership, strong negotiation talents, and the ability to read and manage customer needs. You should also be highly organized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills. It is also important you display excellent communication and interpersonal skills, as well as the ability to build solid ongoing customer relationships. Additional requirements for the role include:

  • High school diploma or GED
  • Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience
  • Able to pass a criminal background check and drug test
  • Valid driver's license and auto insurance
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus

*No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.

What EZCORP employees say

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About EZCORP

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Austin, TX, US

Year founded

1989

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