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Restaurant Technology Manager Jobs (NOW HIRING)

Panera

Restaurant Systems Manager

Sacramento, CA

... reoccurring issues to Restaurant Technology Manager. · Maintain knowledge of "Down Hard ... procedures. · Communicate with operations Estimated Time of Repair (ETR) POS Hardware Has ...

Primanti Bros

IT Manager

Pittsburgh, PA · On-site

$85K - $110K/yr

Be Part of a Pittsburgh Legend Join Primanti Brothers ® Restaurant & Bar You've got a chance to ... WHAT YOU'LL DO * Lead, manage, and develop the IT support team and technicians - setting ...

Chowbus

Sales Manager_Chinese Vertical

Louisville, KY

$50K - $80K/yr

Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North ... The Sales Manager is responsible for bringing Chowbus' POS system to the local and regional ...

Chowbus

Sales Manager_Chinese Vertical

Burlington, VT

$50K - $80K/yr

Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North ... The Sales Manager is responsible for bringing Chowbus' POS system to the local and regional ...

Chowbus

Sales Manager_Chinese Vertical

Philadelphia, PA · On-site

$50K - $80K/yr

Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North ... The Sales Manager is responsible for bringing Chowbus' POS system to the local and regional ...

Chowbus

Sales Manager_Chinese Vertical

Oklahoma City, OK · On-site

$50K - $80K/yr

Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North ... The Sales Manager is responsible for bringing Chowbus' POS system to the local and regional ...

Chowbus

Sales Manager_Chinese Vertical

Pittsburgh, PA · On-site

$50K - $80K/yr

Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North ... The Sales Manager is responsible for bringing Chowbus' POS system to the local and regional ...

Chowbus

Sales Manager_Mandarin Vertical

Dallas, TX · On-site

$50K - $80K/yr

Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North ... The Sales Manager is responsible for bringing Chowbus' POS system to the local and regional ...

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Restaurant Technology Manager information

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$26.5K

$55K

$76.5K

How much do restaurant technology manager jobs pay per year?

As of Jun 21, 2026, the average yearly pay for restaurant technology manager in the United States is $54,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $63,500.00 per year, depending on experience, location, and employer.

What is the difference between Restaurant Technology Manager vs Restaurant IT Specialist?

AspectRestaurant Technology ManagerRestaurant IT Specialist
CredentialsRelevant certifications (e.g., CompTIA, Cisco), experience in restaurant techIT certifications, technical skills, specific restaurant tech knowledge
Work EnvironmentOversees restaurant technology systems, manages teams, strategic planningMaintains and troubleshoots restaurant tech hardware/software, supports daily operations
Employer & Industry UsageRestaurants, hospitality chains, food service companiesRestaurants, hospitality venues, food service providers
Search & Comparison IntentUnderstanding managerial roles in restaurant techTechnical support and system maintenance in restaurants

The Restaurant Technology Manager focuses on overseeing and strategizing restaurant technology systems, managing teams, and ensuring smooth operations. In contrast, the Restaurant IT Specialist handles technical support, troubleshooting, and daily maintenance of restaurant tech hardware and software. Both roles require technical certifications and industry experience but differ in scope and responsibilities.

What are Restaurant Technology Managers?

Restaurant Technology Managers are professionals responsible for overseeing and maintaining the technological systems used in restaurants, such as point-of-sale (POS) systems, online ordering platforms, and digital payment solutions. They ensure that all technology runs smoothly to support efficient restaurant operations, improve customer experience, and enhance data security. These managers also evaluate new technologies, train staff, and troubleshoot technical issues as they arise.

What are the key skills and qualifications needed to thrive as a Restaurant Technology Manager, and why are they important?

To thrive as a Restaurant Technology Manager, you need a solid background in IT systems, project management, and hospitality technology, often supported by a degree in information technology or a related field. Familiarity with POS systems, network infrastructure, cloud-based solutions, and certifications like CompTIA or Cisco are typically required. Strong problem-solving, communication, and leadership skills help manage cross-functional teams and address technology challenges quickly. These competencies are crucial to ensure efficient restaurant operations, minimize downtime, and enhance the guest experience through seamless technology integration.

How does a Restaurant Technology Manager typically collaborate with operations and kitchen staff to implement new systems?

A Restaurant Technology Manager works closely with operations and kitchen staff to ensure new technology solutions, such as POS systems or inventory management tools, are tailored to actual workflow needs. This often involves conducting training sessions, gathering feedback, and troubleshooting issues during rollout. Clear communication and hands-on support are key to smoothing the adoption process and minimizing disruptions. By fostering collaboration and understanding daily routines, the manager ensures that technology enhances efficiency and staff buy-in.
More about Restaurant Technology Manager jobs
What cities are hiring for Restaurant Technology Manager jobs? Cities with the most Restaurant Technology Manager job openings:
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Restaurant Technology Manager jobs near you
Executive Director of Retail Technology

Executive Director of Retail Technology

RaceTrac Petroleum, Inc.

Atlanta, GA • On-site

Full-time

Posted 9 days ago

RaceTrac rating

4.7

Company rating: 4.7 out of 10

Based on 194 frontline employees who took The Breakroom Quiz

36th of 47 rated convenience stores

Job description

RaceTrac Company Overview
Job Description:
Role Summary
The Executive Director of Restaurant Technology leads all technology services for Potbelly, ensuring our restaurants run smoothly, efficiently, and with consistent guest experience. This role serves as the single strategic voice connecting Potbelly's business needs with RaceTrac Technology.
You'll guide the strategy, delivery, and alignment of Potbelly's entire tech ecosystem while simplifying complexity, driving clarity, and ensuring all teams move forward together.
Key Responsibilities
  • Serve as the primary conduit between Potbelly leadership and RaceTrac Technology, ensuring priorities, messaging, and execution are unified.
  • Own Potbelly's strategy full restaurant tech stack for rollouts, operating systems, back office, digital ordering integrations, Workday integrations, and financial system connections.
  • Lead cross-functional communication and alignment across Operations, Digital, Data Analytics/Reporting, Menu Management, Shop Support, and Franchise leadership
  • Represent IT in Executive Leadership & Franchise Advisory Council meetings and other senior leadership forums.
  • Manage key Potbelly Support functions including but not limited to Potbelly Menu Management, New Shop Openings, Field Support
  • Drive the integration and improvement of restaurant support/help desk services.
  • Simplify complex technology concepts into clear, actionable communication for non-technical audiences.
  • Build and manage clear, accurate budgets for Potbelly technology initiatives.
  • Travel as needed to build strong relationships with field teams and franchisees.
  • Partner closely with Potbelly Ops Services and other support teams to ensure smooth rollout and adoption of technology in the field.

Success Measures (First 3-6 Months)
  • Build and manage clear, unified communication across Potbelly and RaceTrac Technology-one voice, one message.
  • Strong partnership with Potbelly leadership, reducing operational friction and improving clarity.
  • Visible improvement in restaurant support responsiveness and alignment.
  • Smooth execution of any restaurant technology systems including but not limited to Toast POS, Crunchtime Backoffice, Workday HRIS & Accounting, digital & loyalty integrations.
  • Establishment of predictable, transparent budgeting and planning processes.
  • Trusted relationships built with franchisees, field leaders, and cross-functional partners.

Required Skills & Experience
  • 10+ years of experience in restaurant, QSR, fast-casual, or retail technology.
  • Proven leadership of restaurant technology and field support ecosystems
  • Strong project and program management skills; able to lead large, cross-functional initiatives. Preferred: PMP or PMI certifications
  • Exceptional communication skills-able to simplify complex topics into clear, concise messaging.
  • Working knowledge of:
    • POS (TOAST preferred)
    • Back office systems (CrunchTime)
    • HRIS & Accounting Systems (Workday)
    • Digital/web/app integrations
    • Data, Analytics & Reporting tools (Power BI familiarity)
    • Key Operating Systems impacting shop, field and Franchisees
  • Strong financial acumen; able to build and manage clean, accurate budgets.
  • Ability to work in a shared-services environment and influence without direct authority.
  • Willingness to travel to shops and franchise locations as needed.

Preferred Skills
  • Experience supporting company and franchise organizations.
  • Background in multi-brand or shared-services technology leadership.
  • Experience leading help desk or restaurant support transitions.
  • Strong understanding of restaurant operations and guest experience drivers.

Who You'll Work With
  • Potbelly Senior Leadership
  • RaceTrac Technology leadership
  • Potbelly Operations & Ops Services
  • Digital/Web/App teams
  • Data & Reporting
  • Finance & HR
  • Franchise Advisory Council
  • Part of a team that values collaboration, communication, and doing what's right for the guest.

Responsibilities:
Qualifications:
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

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