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Entry Level Restaurant Technology Jobs (NOW HIRING)

IT Helpdesk Analyst

Irvine, CA · On-site

$22.88 - $26/hr

This is an IT Position in a fast-paced, rapidly growing restaurant chain. The Service Desk Analyst ... experience or entry-level technical training and certifications. Our Service Desk is operated ...

IT Helpdesk Analyst

Irvine, CA · On-site

$22.88 - $26/hr

This is an IT Position in a fast-paced, rapidly growing restaurant chain. The Service Desk Analyst ... experience or entry-level technical training and certifications. Our Service Desk is operated ...

This is an IT Position in a fast-paced, rapidly growing restaurant chain. The Service Desk Analyst ... experience or entry-level technical training and certifications. Our Service Desk is operated ...

This is an IT Position in a fast-paced, rapidly growing restaurant chain. The Service Desk Analyst ... experience or entry-level technical training and certifications. Our Service Desk is operated ...

PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting ... This entry-level role is ideal for individuals passionate about problem solving, technology, and ...

... reoccurring issues to Restaurant Technology Manager. · Maintain knowledge of "Down Hard ... Has entry level hardware knowledge. This includes understanding of POS Hardware, BOH Server ...

Report reoccurring issues to Restaurant Technology Manager. Maintain knowledge of "Down Hard" procedures. Communicate with operations Estimated Time of Repair (ETR) POS Hardware Has entry level ...

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Entry Level Restaurant Technology information

See salary details

$25K

$47.8K

$68.5K

How much do entry level restaurant technology jobs pay per year?

As of Aug 27, 2026, the average yearly pay for entry level restaurant technology in the United States is $47,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $52,000.00 per year, depending on experience, location, and employer.

What is an entry level restaurant technology job?

Entry level restaurant technology jobs are positions that involve supporting and maintaining the technology systems used in restaurants, such as point-of-sale (POS) systems, online ordering platforms, and kitchen display systems. People in these roles may assist with installing, troubleshooting, and updating software and hardware to ensure smooth restaurant operations. These jobs typically require basic technical skills, good communication abilities, and sometimes previous experience with customer service or IT support. They are an excellent starting point for those interested in combining technology and the hospitality industry.

What are the key skills and qualifications needed to thrive in an entry level restaurant technology role?

To thrive in an Entry Level Restaurant Technology role, you need a basic understanding of IT troubleshooting, familiarity with point-of-sale (POS) systems, and often a high school diploma or associate degree in a related field. Experience with restaurant software platforms, hardware setup, and ticketing systems like ServiceNow or Zendesk is typically required. Strong problem-solving abilities, communication skills, and a customer-focused attitude help you stand out in this position. These skills ensure smooth restaurant operations, minimize downtime, and provide timely technical support to staff and customers.

What are some common challenges faced in an entry level restaurant technology role, and how can I prepare for them?

In an entry level restaurant technology role, you'll often encounter challenges such as troubleshooting point-of-sale (POS) systems under pressure, adapting to rapidly changing software updates, and communicating technical solutions to non-technical staff. To prepare, it's helpful to build strong problem-solving skills, develop patience for customer service, and familiarize yourself with common restaurant technologies. Additionally, being proactive in learning about cybersecurity and data privacy practices in food service can set you apart as a valuable team member.

What is the difference between Entry Level Restaurant Technology vs Restaurant IT Support Specialist?

AspectEntry Level Restaurant TechnologyRestaurant IT Support Specialist
CredentialsBasic technical certifications, familiarity with restaurant POS systemsIT certifications, troubleshooting skills, network knowledge
Work EnvironmentRestaurant settings, on-site support, hardware/software setupOffice or on-site, network management, technical support
Employer & Industry UsageRestaurants, hospitality industry, retailRestaurants, hospitality, IT service providers
Search & Comparison IntentEntry level roles, restaurant tech support, POS systemsTechnical support, network troubleshooting, IT roles in restaurants

Entry Level Restaurant Technology focuses on basic technical support within restaurant environments, often involving POS systems and hardware setup. In contrast, Restaurant IT Support Specialists handle more advanced network troubleshooting and IT infrastructure management. Both roles serve the restaurant industry but differ in complexity and technical requirements.

What cities are hiring for Entry Level Restaurant Technology jobs?

Cities with the most Entry Level Restaurant Technology job openings:

What are the most commonly searched types of Restaurant Technology jobs?

The most popular types of Restaurant Technology jobs are:

What states have the most Entry Level Restaurant Technology jobs?

States with the most job openings for Entry Level Restaurant Technology jobs include:

What job categories do people searching Entry Level Restaurant Technology jobs look for?

The top searched job categories for Entry Level Restaurant Technology jobs are:

Infographic showing various Entry Level Restaurant Technology job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,831 per year, or $23 per hour.

IT Helpdesk Analyst

Yum

Irvine, CA • On-site

$22.88 - $26/hr

Full-time

Posted 10 days ago


Yum! Brands rating

5.4

Company rating: 5.4 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description


Based in our Irvine, CA Support Center and reporting to the Manager of our Helpdesk. This person will support
The Habit Burger's entire technology stack via phone, email, through our ticket management system, and in
person. This is an IT Position in a fast-paced, rapidly growing restaurant chain. The Service Desk Analyst is
expected to provide excellent customer service while troubleshooting technical issues. This position requires a
highly detail-oriented person capable of staying calm under pressure and walking less technical individuals
through troubleshooting steps. The ideal candidate has previous customer service experience in either a
restaurant or retail environment and has either 6 months of Service Desk support experience or entry-level
technical training and certifications. Our Service Desk is operated almost 24 hours per day, 7 days a week -
weekend work will be required.
Responsibilities
ESSENTIAL JOB FUNCTIONS
• Respond to support requests via phone, online ticket management system, email, MS Teams, and in
person as needed.
• Consult with service desk team members to resolve issues
• Initiate service orders to dispatch technicians to resolve technology or facility issues
• Troubleshoot basic issues related to restaurant technology (i.e., connectivity issues, software upgrades,
etc.)
• Complete password reset requests
• Assist stores with questions related to restaurant technology and applications
• Resolve previously identified (known) issues utilizing the knowledge base
• Log incident details
DAY-TO-DAY SUPPORT
• Document ALL communication and troubleshooting steps and close or escalate tickets as needed via the
Service Desk ticket management system.
• Communicate with various vendors for warranty and other troubleshooting requirements.
• Perform other duties and special projects as assigned by the Service Desk Team Leaders
FIELD SUPPORT
• May be required to visit the Restaurant location for onsite troubleshooting and hardware/software
installation or replacement.
• May participate in New Restaurant Opening technology installation (multi-state).
Qualifications
SKILLS AND KNOWLEDGE REQUIREMENTS
• Restaurant or Retail customer service history preferred.
• Ability to multitask and work over the phone, web browser chat or email.
• Spanish speaking is a plus.
• Some travel may be required to visit restaurant locations including out of state.
COMPENSATION
$22.88 - $26.00 per hour + bonus eligibility. This is the expected hourly range for this position. Ultimately, in
determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.
At Yum! Brands and at The Habit Restaurants, LLC, one of our core values is to Believe in ALL People. This means
seeing the value in everyone and unlocking their full potential to be their best self. The Habit Restaurants, LLC is
proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all
dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender
identity, national origin, veteran status, disability status, age, or any other protected characteristic. We are
committed to working with and providing reasonable accommodation to applicants with disabilities or special
needs.
US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and supplement and the Pay
Transparency Policy Statement.
Employment eligibility to work with Yum! in the U.S. is required as the company will not pursue visa sponsorship
for this position.
California Residents: For more information about the categories of personal information we collect from you
and how we use, sell, and share that information, please see our Privacy Notice for California Contractors and
Privacy Notice for California Employees.

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