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Reservations Manager Jobs (NOW HIRING)

Transdev

Reservations Supervisor

New Carrollton, MD · On-site

$24 - $25.50/hr

Reservations Supervisor Transdev is looking for a Reservations Manager to join our team in New Carrollton, MD. We are seeking friendly, customer service-oriented individuals who are dedicated to ...

The Timbri

Sales Reservations Manager

San Francisco, CA · On-site

Attend and participate in Revenue Strategy, Sales, departmental meetings, and training sessions as required by management. * Review arrivals reports, reservations logs, guest request logs, and group ...

Highgate Hotels L.P.

... Reservations Manager is responsible for maximizing Rooms revenue through management of the hotel's room inventory, and for assisting in managing of the day-to-day activities and duties of the ...

The Timbri

Sales Reservations Manager

San Francisco, CA · On-site

$72K - $76K/yr

Attend and participate in Revenue Strategy, Sales, departmental meetings, and training sessions as required by management. * Review arrivals reports, reservations logs, guest request logs, and group ...

The Colonnade Hotel

Reservations Agent

Boston, MA · On-site

$17.50 - $21.75/hr

Enters all Sales bookings and group contracts on a timely basis per the instructions of the Supervisor or Reservations Manager. * Performs routine filing and required report keeping for the ...

The Colonnade Hotel

Reservations Agent

Boston, MA

$17.50 - $21.75/hr

Enters all Sales bookings and group contracts on a timely basis per the instructions of the Supervisor or Reservations Manager. * Performs routine filing and required report keeping for the ...

The Colonnade Hotel

Reservations Agent

Boston, MA · On-site

$17.50 - $21.75/hr

Enters all Sales bookings and group contracts on a timely basis per the instructions of the Supervisor or Reservations Manager. * Performs routine filing and required report keeping for the ...

The Colonnade Hotel

Reservations Agent

Boston, MA

$17.50 - $21.75/hr

Enters all Sales bookings and group contracts on a timely basis per the instructions of the Supervisor or Reservations Manager. * Performs routine filing and required report keeping for the ...

The Colonnade Hotel

Reservations Agent

Boston, MA · On-site

$17.50 - $21.75/hr

Enters all Sales bookings and group contracts on a timely basis per the instructions of the Supervisor or Reservations Manager. * Performs routine filing and required report keeping for the ...

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Reservations Manager information

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How much do reservations manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for reservations manager in the United States is $59,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is essential, and some employers prefer candidates with a hospitality or business degree. Gaining experience in front desk or booking roles can also help advance to a reservations manager position.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some roles may include bonuses or commissions. Strong communication and organizational skills are important for success in this role.
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Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in the United States as of September 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $59,773 per year, or $28.7 per hour.

Retail & Reservations Manager

Davison, MI • On-site

Outdoor Adventures
Travel Arrangement Services • 201 - 500 employees
Learn more about Outdoor Adventuresexternal

$15/hr

Full-time

Retirement, PTO

Posted 18 days ago

Job description

Retail and Reservations Manager
Full time store Manager position at our beautiful Lake Shore Resort!
Outdoor Adventures is looking to add new team members to its roster of motivated employees!
Who We Are Looking For:
Our business thrives on the personalities of our employees as we strive to provide an exceptional customer service and camping experience to everyone we serve. We are looking for fun, personable people who believe in putting in an honest day's work while maintaining good relationships with the members that we serve.
A successful employee in the Retail & Reservations Manager role must show advanced leadership qualities to effectively communicate goals and objectives to their team. Working in tandem with the Regional Store Manager to maintain proper inventory levels, provide regular updates on store profitability, and serving members when they have on-site service needs will be necessary for the Retail & Reservations Manager to accomplish. Engaging with our members is of prime importance and needs to be the focal point of the store's strategy and mission. Starting rate for this role is $15 an hour.
Responsibilities:
  • Build a good rapport with the Regional Store Manager to collaborate on all store-related goals and initiatives
  • Supervise, train, and assist Store employees in customer service, store maintenance, and product promotions
  • Exude strong leadership when overseeing employees within the Store department
  • Coach and mentor underperforming Store staff members
  • Understand the overall needs of the resort by collaborating with the Resort Manager
  • Plan and direct the day-to-day operations of the store
  • Develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base
  • Maintain high store standards and conditions and foster a positive environment
  • Welcome visitors and assign locations according to guests' booking; provide additional information about the Resort and its amenities
  • Make certain that customer needs are met, complaints are resolved, and service is quick and efficient
  • Ensure all products and displays are merchandised effectively
  • Collaborate with Resort Housekeeping staff to ensure Cabins/Park Models are cleaned, organized, and furnished prior to guests' arrival
  • Update Camplife records of payments and bookings
  • Keep all public spaces neat and tidy
  • Report repairs and replacements needed when encountered on job

Requirements:
  • High school diploma or equivalent; relevant experience; or knowledge, skills, and mental ability equivalent to two (2) years of high school education
  • At least two (2) years of customer service experience
  • One (1) year of front desk experience in the hospitality industry; familiarity with resort check-in software
  • Available to work both night and weekend shifts
  • Previous experience in a retail environment preferred; training will be provided
  • Able to assist customers/guests when needed
  • Organized and able to follow a schedule
  • Able to follow verbal directions
  • Ability to lift up to 25 to 30 pounds
  • Physically able to reach, stretch, bend, and walk during daily routine, with ability to stand for long lengths of time

Company Benefits
Outdoor Adventures is willing to generously compensate individuals who are able to show both the leadership and attention-to-detail qualities that are needed for the Store Clerk position.
Outdoor Adventures also encourages a "promote-from-within" philosophy when new opportunities present themselves. Dedication to your position and a track record of success will open new doors for advancement within our organization. If you make a difference for us, we will do what we can to make sure you come to work and leave for home a happy member of our team!
Benefits
  • PTO accrued immediately upon hire
  • 401k retirement plan with company match
  • Employee-only discounted rates at all of our locations
  • Significant discounts on Outdoor Adventures merchandise

About Outdoor Adventures
Outdoor Adventures is Michigan's largest network of premier outdoor resorts and campgrounds. We are a multigenerational family business committed to providing fun and unique outdoor experiences for families to create memories that will last a lifetime. We've been serving our members and the hard-working people of Michigan for over 25 years and we look forward to continuing this for another 25 years and beyond. It's an exciting time at the company as Outdoor Adventures is growing and making strides to become one of the top membership camping companies in the nation. And while we continue to grow, the philosophy our Founder instilled in the organization still prevails and that is to treat everyone like family.
We are proud to say that Outdoor Adventures has 9 resort locations across Michigan, a corporate office headquartered in Bay City.. Our employees are our most important asset. We could not accomplish what we do every day without our employees.

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