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Reservations Manager Jobs (NOW HIRING)

Delano

Revenue & Reservations Manager

Miami Beach, FL

Company Description We are looking for an Revenue & Reservations Manager to join the famed Delano Miami Beach . Comprising 171 rooms and distinct food and beverage concepts, the hotel will preserve ...

New

Marriott

Group Reservations Manager

Newport Beach, CA · On-site

JOB SUMMARY Solicits and manages reservations sales-related opportunities. Supervises and provides training and work assignments to Reservations Sales staff. Actively up-sells each business ...

The Colonnade Hotel

Reservations Agent

Boston, MA · On-site

$17.50 - $21.75/hr

Enters all Sales bookings and group contracts on a timely basis per the instructions of the Supervisor or Reservations Manager. * Performs routine filing and required report keeping for the ...

Four Seasons

Reservations Manager

Boston, MA · On-site

$85K - $94K/yr

The Role In this position, you will manage a team of Sales and Communications Agents that work directly with individual and group guests, both in advance of arrival and while in house. You will lead ...

The Timbri

Sales Reservations Manager

San Francisco, CA · On-site

Attend and participate in Revenue Strategy, Sales, departmental meetings, and training sessions as required by management. * Review arrivals reports, reservations logs, guest request logs, and group ...

The Colonnade Hotel

Reservations Agent

Boston, MA · On-site

$17.50 - $21.75/hr

Enters all Sales bookings and group contracts on a timely basis per the instructions of the Supervisor or Reservations Manager. * Performs routine filing and required report keeping for the ...

The Colonnade Hotel

Reservations Agent

Boston, MA

$17.50 - $21.75/hr

Enters all Sales bookings and group contracts on a timely basis per the instructions of the Supervisor or Reservations Manager. * Performs routine filing and required report keeping for the ...

The Colonnade Hotel

Reservations Agent

Boston, MA · On-site

$17.50 - $21.75/hr

Enters all Sales bookings and group contracts on a timely basis per the instructions of the Supervisor or Reservations Manager. * Performs routine filing and required report keeping for the ...

The Colonnade Hotel

Reservations Agent

Boston, MA · On-site

$17.50 - $21.75/hr

Enters all Sales bookings and group contracts on a timely basis per the instructions of the Supervisor or Reservations Manager. * Performs routine filing and required report keeping for the ...

Hersha Hospitality Management

Reservations Agent

El Paso, TX · On-site

$14.50 - $18/hr

Potential Career Path Reservations Manager - Front Office Supervisor - Front Office Manager Essential Job Functions * Answer the telephone and greet prospective guests in a friendly manner. Respond ...

The Mark Hotel

Hotel Reservations Agent

Manhattan, NY · On-site

$33.53/hr

Report to the Reservations Manager and provide support with all Reservations duties * Handle all telephone inquiries with prompt courtesy, while applying the hotel's selling strategy and selling ...

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How much do reservations manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for reservations manager in the United States is $59,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the highest paid job in hospitality?

In the hospitality industry, executive roles such as General Managers of large hotels or resort directors tend to be the highest paid, often earning six-figure salaries. These positions require extensive experience, leadership skills, and often involve overseeing multiple departments and operations.

What is the role of a reservation manager?

A reservations manager oversees the booking process for a hospitality or travel business, ensuring efficient handling of reservations, managing staff, and maintaining customer service standards. They often use reservation systems or property management software and may coordinate with other departments to optimize occupancy and revenue.

What does a Reservations Manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What jobs pay 500,000 a year in the US?

Reservations Managers typically do not earn $500,000 annually; such high salaries are usually found in executive roles, specialized medical professionals, or successful entrepreneurs. High-paying jobs often require extensive experience, advanced skills, or ownership of a business. Compensation at this level is rare in standard reservation or hospitality management positions.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

What are the key skills and qualifications needed to thrive as a Reservations Manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

How much do reservations managers make in the US?

Reservations managers in the US typically earn an average salary of around $45,000 to $60,000 per year, depending on experience, location, and the size of the organization. Salaries can vary based on industry, with some roles offering additional bonuses or benefits for skills in customer service and reservation systems.

What Does a Reservations Manager Do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the primary challenges a Reservations Manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.
More about Reservations Manager jobs
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What are the most commonly searched types of Reservations jobs? The most popular types of Reservations jobs are:
Who are the top companies hiring for Reservations Manager jobs? The top employers for Reservations Manager jobs are:
What states have the most Reservations Manager jobs? States with the most job openings for Reservations Manager jobs include:
What job categories do people searching Reservations Manager jobs look for? The top searched job categories for Reservations Manager jobs are:
Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $59,773 per year, or $28.7 per hour.
Tour Office and Reservations Manager

Tour Office and Reservations Manager

Denali Park Adventures

Denali National Park, AK • On-site

$22/hr

Other

Posted 9 days ago

Job description

At Denali Park Adventures, great teams start with great leadership. The Tour Office and Reservations Manager, also known as the Headquarters Manager on Duty (HQ MOD) is responsible for encouraging and supporting the Adventure Experts towards creating a focused, friendly, task-oriented, customer service driven team. Major components of the Tour Office and Reservations Manager position include direct correspondence with Travel Agents and Cruise Lines to arrange the sale and scheduling of tours, oversight of payment, understanding and organization of company logistics, and involvement in management meetings. The Tour Office and Reservations Manager is able to be a respectful and supportive leader, delegate tasks, structure the tour schedule with respect to the whole company needs, remain calm and resolute during crisis, and be responsible for the direction and team efforts of the Adventure Experts. Tour Office and Reservations Managers will work as a team to foster smooth operations at the Tour Headquarters and Offices throughout the Denali Park Adventures summer season. Tour Office and Reservations Managers report to the Denali Administrative Manager.

Key Responsibilities and Accountabilities:

  • Staff Training
    • Participate in pre-season Management Orientation and Training.
    • Participate in and oversee Adventure Expert training.
    • Participate in housing operations set up in the pre-season.
  • Staff Management
    • Create a friendly, welcoming, customer-service driven environment
    • Ensure that Adventure Experts are working efficiently and effectively through daily follow-up and interactions
    • Be available for Adventure Experts, offering support, encouragement, and constructive critique
    • Administer job performance evaluations of Adventure Experts and communicate to Denali Administrative Manager
    • Uphold company policy in the absence of the Denali Administrative Manager
  • Office Administration
    • Oversee orchestration of tour scheduling by carefully managing tour sizes. Daily and weekly review of schedules is required.
    • Ensure that communication with guests, partners, and booking companies is positive and effective
    • Verify accuracy of transactions and collection of all partner vouchers through careful auditing practices
    • Understand company logistics to effectively communicate with Shuttle Drivers and Tour Managers
    • Manage group and event reservations
    • Manage emails from guests, travel agents and booking companies
    • Keep office materials and supplies up to date and stocked. And the office environment clean and tidy
    • Keep merchandise stocked and work with square system to update stock
    • Communicate with Adventure Experts regarding open bookings and ensure timely follow-up on emails or reservations that may require refunds.
  • Tour Sales
    • Undertakes all tasks of the Adventure Expert position
  • Communication
    • Participate in weekly meetings with the Denali Administrative Manager (and General managers if needed).
    • Maintain daily communication with tour operations to provide support and assist with reservations.

Requirements:

  • High School/GED with 1 year of relevant hospitality/tourism experience or College degree (Business/Hospitality/Tourism preferred).
  • Demonstrated leadership and prior management experience
  • Ability to create and maintain a positive, productive team environment.
  • Ability to think quickly and creatively to minimize guest or team issues and obstacles
  • Strong customer service orientation
  • Strong oral and written communication skills
  • Proficient computer skills and previous cash register/POS experience
  • Maintain professional appearance at all times and represent the company in a positive way
  • The ability to work well under stress and pressure and remain calm when conflict arises.
  • Position uses company vehicles, so a clean driving record is needed.
  • Applicants with previous experience in customer service, sales, and/or reservations especially in the seasonal tourism field will be given priority.
  • Collaborate effectively with other managers to ensure smooth day-to-day operations.

Pay is Depending on Experience: Starting at $22 ($20 hourly base wage + $2 per hour end of season bonus)

*Single Room Housing*

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