ZipRecruiter

Log In

1

Reservations Manager Jobs in Miami, FL (NOW HIRING)

Ennismore

Reservations Supervisor

Miami Beach, FL · On-site

$52 - $72/hr

Under the general guidance of the Reservations Manager, the Reservations Supervisor is responsible for Luxury and Lifestyle reservations, overseeing guest booking experience and voice sales to assist ...

Delano

Reservations Supervisor

Miami Beach, FL · On-site

Under the general guidance of the Reservations Manager, the Reservations Supervisor is responsible for Luxury and Lifestyle reservations, overseeing guest booking experience and voice sales to assist ...

AccorHotel

Reservations Supervisor

Miami Beach, FL · On-site

Under the general guidance of the Reservations Manager, the Reservations Supervisor is responsible for Luxury and Lifestyle reservations, overseeing guest booking experience and voice sales to assist ...

AccorHotel

Reservations Supervisor

Miami Beach, FL · On-site

Under the general guidance of the Reservations Manager, the Reservations Supervisor is responsible for Luxury and Lifestyle reservations, overseeing guest booking experience and voice sales to assist ...

LIDO MANAGER LLC

Reservations Agent

Miami Beach, FL · On-site

$19 - $20/hr

In this role, you aren't just managing a calendar; you're an insider with a front-row seat to the ... When you join our reservations team, your hard work comes with serious rewards: * Wellness ...

U-Haul

Reservation Manager

Miami, FL · On-site

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager (H)

Pompano Beach, FL · On-site

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

AccorHotel

Reservations Agent

Miami, FL · On-site

$15.25 - $19.25/hr

Meet with meeting planners and market managers as necessary. Assist in strengthening the ... File Reservations and back-up. Assist accounting (when needed) in providing research/back up for ...

U-Haul

Reservation Manager

Miami, FL · On-site

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

AccorHotel

Reservations Agent

Miami, FL · On-site

$15.25 - $19.25/hr

Meet with meeting planners and market managers as necessary. Assist in strengthening the ... File Reservations and back-up. Assist accounting (when needed) in providing research/back up for ...

AccorHotel

Reservations Agent

Miami, FL · On-site

$15.25 - $19.25/hr

Meet with meeting planners and market managers as necessary. Assist in strengthening the ... File Reservations and back-up. Assist accounting (when needed) in providing research/back up for ...

Grand Beach Hotel

Reservations Agent

Miami Beach, FL · On-site

$15.75 - $19.75/hr

Reservations Agent Department: Sales & Marketing Job Summary The Reservations Agent will handle all ... Must maintain a basic knowledge of revenue management techniques and must realize their impact ...

U-Haul

Reservation Manager-2

Miami, FL · On-site

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

Vacatia

Reservations Agent

Weston, FL · On-site

$15.25 - $19/hr

Manage reservation workflows by processing new bookings, exchanges, modifications, and ... What You Bring * 1+ year of experience in reservations, hospitality, customer service, travel, or ...

next page

Showing results 1-20

All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in Miami, FL

Reservations Manager information

See Miami, FL salary details

$27.7K

$57.2K

$104.3K

How much do reservations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for reservations manager in Miami, FL is $57,170.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $67,000.00 per year, depending on experience, location, and employer.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is essential, and some employers prefer candidates with a hospitality or business degree. Gaining experience in front desk or booking roles can also help advance to a reservations manager position.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some roles may include bonuses or commissions. Strong communication and organizational skills are important for success in this role.
More about Reservations Manager jobs

What are the most commonly searched types of Reservations jobs in Miami, FL?

The most popular types of Reservations jobs in Miami, FL are:

What are popular job titles related to Reservations Manager jobs in Miami, FL?

For Reservations Manager jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Reservations Manager jobs in Miami, FL look for?

The top searched job categories for Reservations Manager jobs in Miami, FL are:

What cities near Miami, FL are hiring for Reservations Manager jobs?

Cities near Miami, FL with the most Reservations Manager job openings:

Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Miami, FL as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $57,170 per year, or $27.5 per hour.

Reservations Supervisor

Ennismore

Miami Beach, FL • On-site

$52 - $72/hr

Other

Posted 4 days ago

Job description

AN ICON EVOLVED
Honoring a celebrated legacy while shaping a bold new global chapter. In every location, Delano nurtures a refined spirit of community, welcoming the world’s most curious, creative and well-traveled.

Job Description

Job Purpose:

Under the general guidance of the Reservations Manager, the Reservations Supervisor is responsible for Luxury and Lifestyle reservations, overseeing guest booking experience and voice sales to assist the property in maximizing the relationship between guests, travel agents and third parties in line with Delanos' culture. The Supervisor will follow and adhere to Forbes Five Star call standards in every interaction and will be responsible for achieving or exceeding the call standards as determined by Forbes and Delano.

Duties & Functions:

  • Processing travel agent commissions.
  • Processing of group request as well as blocking reservations.
  • Processing of the company hotels, restaurants and nightlife reservation requests.
  • Liaison between sales manager and operational managers.
  • Answer all phone calls promptly and in a courteous mannering keeping with Forbes and Delano standards
  • Be knowledgeable of current rates, marketing specials, resort operations and other information necessary to answer guest inquiries.
  • Know the layout of the hotels including all room types, suites and meeting rooms.
  • Be aware at all times of the selling status of the hotel, availability and upsell opportunities.
  • Have a complete knowledge of our special rates and packages and know which benefits are included in each.
  • Secure all required information from the guest when making a reservation.
  • Understand and follow reservation policy pertaining to guarantees, cancellations and no-shows and communicate them clearly to each guest.
  • Follow up on any guest or colleague requests to ensure satisfaction in a friendly and professional style.
  • Handle daily correspondence; respond to inquiries and make reservations as needed, maintain correspondence via reservations inbox.
  • Be aware of and adhere to the rules and regulations of the hotel and the Reservations department.
  • Participate in departmental meetings assisting in development of daily operations and the overall reservation department and related areas.
  • Create and maintain positive relationships with all other departments and know how they relate to the reservations department.
  • Be knowledgeable of spa including basic service treatments, rates and any other information necessary to answer guest inquiries.
  • Assist with inputting weekend third party reservations such as internet and wholesale
QualificationsSPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Hospitality degree preferred.
  • Customer service oriented.
  • Must be able to work seated at least 8 hours per day.
  • Must be able to speak and hear clearly to communicate with potential guests by phone.
  • Must be able to pull and lift packages at least 40 pounds of force.
  • Must have depth perception and balance, for overall performance and be able to work with computers
#J-18808-Ljbffr

Apply