As a Reservations Manager , you're not just managing the hotel's reservations operations - you're ... About Us Join an Award-Winning Workplace Culture At Hilton, we don't just deliver exceptional ...

60 Hilton Reservations Manager Jobs Hiring Near You
As a Reservations Manager , you're not just managing the hotel's reservations operations - you're ... About Us Join an Award-Winning Workplace Culture At Hilton, we don't just deliver exceptional ...
Process Improvement Analyst
Dallas, TX · On-site
$52K - $75K/yr
On the Hilton Reservations and Customer Care (HRCC) team, you will report to the Manager of Customer Excellence. You will use process management, data analysis, and partnership to support process ...
Process Improvement Analyst
Dallas, TX · On-site
$52K - $75K/yr
On the Hilton Reservations and Customer Care (HRCC) team, you will report to the Manager of Customer Excellence. You will use process management, data analysis, and partnership to support process ...
Group Reservation Coordinator - Hotel del Coronado, A Curio Collection by Hilton
Coronado, CA · On-site
$24.16/hr
Assists management by booking transient reservations * Attend group related meeting Exceptional ... About Us Join an Award-Winning Workplace Culture At Hilton, we don't just deliver exceptional ...
Group Reservation Coordinator - Hotel del Coronado, A Curio Collection by Hilton
Coronado, CA · On-site
$24.16/hr
Assists management by booking transient reservations * Attend group related meeting Exceptional ... About Us Join an Award-Winning Workplace Culture At Hilton, we don't just deliver exceptional ...
The Team at the Hilton Portand Downtown is currently seeking their next Assistant to join the team ... outs, accurate reservations, and exceptional guest service. * Lead day-to-day front office ...
The Team at the Hilton Portand Downtown is currently seeking their next Assistant to join the team ... outs, accurate reservations, and exceptional guest service. * Lead day-to-day front office ...
Group Reservation Coordinator - Hilton Orlando Lake Buena Vista
Orlando, FL · On-site
$20.83/hr
Process group reservations: Coordinate group booking details, including rooming lists, suites ... Provide administrative support: Assist department managers with clerical work such as word ...
Group Reservation Coordinator - Hilton Orlando Lake Buena Vista
Orlando, FL · On-site
$20.83/hr
Process group reservations: Coordinate group booking details, including rooming lists, suites ... Provide administrative support: Assist department managers with clerical work such as word ...
Restaurant General Manager - Hilton Orlando
Orlando, FL · On-site
$50K - $69K/yr
As a Restaurant General Manager , you're not just directing operations for one of our premier ... reservations, and enhance the guest experience * Drive revenue growth: Implement up-selling ...
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Restaurant General Manager - Hilton Orlando
Orlando, FL · On-site
$50K - $69K/yr
As a Restaurant General Manager , you're not just directing operations for one of our premier ... reservations, and enhance the guest experience * Drive revenue growth: Implement up-selling ...
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Assistant Food & Beverage Manager - Hilton Chicago
Chicago, IL · On-site
$30/hr
As an Assistant Food & Beverage Manager , you're not just supporting daily operations of one or ... inventory, reservations, marketing, and reporting * Enhance guest satisfaction and service ...
Assistant Food & Beverage Manager - Hilton Chicago
Chicago, IL · On-site
$30/hr
As an Assistant Food & Beverage Manager , you're not just supporting daily operations of one or ... inventory, reservations, marketing, and reporting * Enhance guest satisfaction and service ...
Rooms Experience Manager - Waldorf Astoria New York
New York, NY · On-site
$39 - $41/hr
Your role is essential in delivering exceptional service by accurately processing reservations ... When you join Hilton, our exceptional care extends to you with unmatched perks and benefits ...
Rooms Experience Manager - Waldorf Astoria New York
New York, NY · On-site
$39 - $41/hr
Your role is essential in delivering exceptional service by accurately processing reservations ... When you join Hilton, our exceptional care extends to you with unmatched perks and benefits ...
Marketplace Attendant - Hilton Portland Downtown
Portland, OR · On-site
$22.30/hr
Strong English communication skills with guests, team members, and management, both in person and ... outs, accurate reservations, and exceptional guest service. * Lead day-to-day front office ...
Marketplace Attendant - Hilton Portland Downtown
Portland, OR · On-site
$22.30/hr
Strong English communication skills with guests, team members, and management, both in person and ... outs, accurate reservations, and exceptional guest service. * Lead day-to-day front office ...
Front Office Supervisor - Hilton San Diego Bayfront
San Diego, CA · On-site
$31.45/hr
Strong English communication skills with guests, team members, and management, both in person and ... outs, accurate reservations, and exceptional guest service. * Lead day-to-day front office ...
Front Office Supervisor - Hilton San Diego Bayfront
San Diego, CA · On-site
$31.45/hr
Strong English communication skills with guests, team members, and management, both in person and ... outs, accurate reservations, and exceptional guest service. * Lead day-to-day front office ...
Assistant Front Office Manager - Hale Hōkūala Kauaʻi, Curio Collection by Hilton
Lihue, HI · On-site
$83K - $87K/yr
As an Assistant Front Office Manager , you're not just helping oversee daily front office ... Review VIP reservations and ensure an elevated and seamless check-in and check-out experience
Assistant Front Office Manager - Hale Hōkūala Kauaʻi, Curio Collection by Hilton
Lihue, HI · On-site
$83K - $87K/yr
As an Assistant Front Office Manager , you're not just helping oversee daily front office ... Review VIP reservations and ensure an elevated and seamless check-in and check-out experience
Assistant Food and Beverage Manager - Embassy Suites by Hilton DC Convention Center
Washington, DC · On-site
$67K - $72K/yr
As an Assistant Food & Beverage Manager , you're not just supporting daily operations of one or ... inventory, reservations, marketing, and reporting * Enhance guest satisfaction and service ...
Assistant Food and Beverage Manager - Embassy Suites by Hilton DC Convention Center
Washington, DC · On-site
$67K - $72K/yr
As an Assistant Food & Beverage Manager , you're not just supporting daily operations of one or ... inventory, reservations, marketing, and reporting * Enhance guest satisfaction and service ...
Assistant Director of Front Office - Capital Hilton
Washington, DC · On-site
$80K - $85K/yr
Manage the VIP process, including reviewing reservations, fulfilling amenity orders, updating guest ... About Us Join an Award-Winning Workplace Culture At Hilton, we don't just deliver exceptional ...
Assistant Director of Front Office - Capital Hilton
Washington, DC · On-site
$80K - $85K/yr
Manage the VIP process, including reviewing reservations, fulfilling amenity orders, updating guest ... About Us Join an Award-Winning Workplace Culture At Hilton, we don't just deliver exceptional ...
Ensure accuracy in reservations, billing, credit authorizations, and cash handling procedures ... Escalate complex guest concerns to management as appropriate * Support VIP and Hilton Honors guest ...
Ensure accuracy in reservations, billing, credit authorizations, and cash handling procedures ... Escalate complex guest concerns to management as appropriate * Support VIP and Hilton Honors guest ...
Food and Beverage Supervisor - Hilton San Diego Bayfront
San Diego, CA · On-site
$29 - $31/hr
Strong English communication skills with guests, team members, and management, both in person and ... outs, accurate reservations, and exceptional guest service. * Lead day-to-day front office ...
Food and Beverage Supervisor - Hilton San Diego Bayfront
San Diego, CA · On-site
$29 - $31/hr
Strong English communication skills with guests, team members, and management, both in person and ... outs, accurate reservations, and exceptional guest service. * Lead day-to-day front office ...
As an Assistant Director of Revenue Management , you're not just helping optimize profitability ... Work closely with Sales, Marketing, Reservations, and Front Office to support revenue-maximizing ...
As an Assistant Director of Revenue Management , you're not just helping optimize profitability ... Work closely with Sales, Marketing, Reservations, and Front Office to support revenue-maximizing ...
Director of Revenue Management - Beach House Fort Lauderdale, a Hilton Resort
Fort Lauderdale, FL · On-site
Partner with Sales, Marketing, Reservations, and Front Office to align strategies that drive ... Manage daily revenue functions, facilitate meetings, and ensure effective execution of revenue ...
Director of Revenue Management - Beach House Fort Lauderdale, a Hilton Resort
Fort Lauderdale, FL · On-site
Partner with Sales, Marketing, Reservations, and Front Office to align strategies that drive ... Manage daily revenue functions, facilitate meetings, and ensure effective execution of revenue ...
Join Hilton today, #1 on Great Places to Work! The ideal candidate will have: Computer operating ... Answer phones and emails, manage reservations, handle guest inquiries, and relay information to ...
Join Hilton today, #1 on Great Places to Work! The ideal candidate will have: Computer operating ... Answer phones and emails, manage reservations, handle guest inquiries, and relay information to ...
This position works in conjunction with the Operations Teams and Sales Managers to ensure a ... Clerical work as assigned - Create Reservations, Purchase VIP gifts, Assign Transportation ...
This position works in conjunction with the Operations Teams and Sales Managers to ensure a ... Clerical work as assigned - Create Reservations, Purchase VIP gifts, Assign Transportation ...
Assistant Director of Front Office - Hotel del Coronado, A Curio Collection by Hilton
Coronado, CA · On-site
$110K - $115K/yr
Manage the VIP process, including reviewing reservations, fulfilling amenity orders, updating guest ... About Us Join an Award-Winning Workplace Culture At Hilton, we don't just deliver exceptional ...
New
Assistant Director of Front Office - Hotel del Coronado, A Curio Collection by Hilton
Coronado, CA · On-site
$110K - $115K/yr
Manage the VIP process, including reviewing reservations, fulfilling amenity orders, updating guest ... About Us Join an Award-Winning Workplace Culture At Hilton, we don't just deliver exceptional ...
New
Hilton Jobs Information
What is it like to work at Hilton?
The company's team structure is designed to support a guest-centric approach, with various departments working together to deliver exceptional experiences. Hilton's work environment is characterized by a mix of traditional and modern amenities, including state-of-the-art technology and flexible workspaces.
Working at Hilton may appeal to individuals who value a dynamic and supportive work environment, opportunities for career growth and development, and the chance to be part of a global hospitality brand that prioritizes guest satisfaction and employee well-being.
What makes Hilton an attractive place to work?
Do workers at Hilton get paid breaks?
60% of people say they don’t get paid breaks.
Based on data from 138 people who took the Breakroom Quiz between July 2025 and July 2026.
Does Hilton pay people when they’re sick?
58% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 81 people who took the Breakroom Quiz between February 2026 and July 2026.
At Hilton, are sick days and vacation days separate paid time off?
63% of people say they have to use vacation days when they’re out sick.
Based on data from 60 people who took the Breakroom Quiz between February 2026 and July 2026.
Are part-time workers able to get health insurance from Hilton?
62% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 37 people who took the Breakroom Quiz between November 2024 and March 2025.
Do part-time workers get paid time off at Hilton?
78% of people who work part-time say they don’t get paid time off
Based on data from 40 people who took the Breakroom Quiz between May 2025 and July 2026.
Is the health insurance from Hilton affordable enough for their workers?
83% of people say the health insurance costs are okay
Based on data from 128 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get paid time off at Hilton?
73% of people say they get paid time off.
Based on data from 85 people who took the Breakroom Quiz between February 2026 and July 2026.
How far ahead of time do people find out their work schedule?
- 77% of people with changing schedules find out their shifts one week or less ahead of time.
- 18% of people with changing schedules find out their shifts two weeks ahead of time.
- 3% of people with changing schedules find out their shifts three weeks ahead of time.
- 2% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 158 people who took the Breakroom Quiz between July 2025 and July 2026.
Do workers at Hilton worry about hours?
67% of people report they don’t worry about getting enough hours.
Based on data from 159 people who took the Breakroom Quiz between July 2025 and July 2026.
Do Hilton workers get to choose the shifts they work?
36% report that they don’t have enough control over which shifts they work.
Based on data from 155 people who took the Breakroom Quiz between July 2025 and July 2026.
How easy is it for Hilton workers to change shifts?
46% of people report that it’s hard to change shifts if they need to.
Based on data from 127 people who took the Breakroom Quiz between July 2025 and July 2026.
How easy is it to get time off at Hilton?
35% of people report it’s hard to get time off.
Based on data from 63 people who took the Breakroom Quiz between February 2026 and July 2026.
Do Hilton managers change schedules at the last minute?
69% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 160 people who took the Breakroom Quiz between July 2025 and July 2026.
Do jobs at Hilton spill into time workers aren’t paid for?
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 157 people who took the Breakroom Quiz between July 2025 and July 2026.
How easy is it to take sick days at Hilton?
71% of people report that it’s easy to take time off if they are sick.
Based on data from 79 people who took the Breakroom Quiz between February 2026 and July 2026.
Is a Hilton job good for students?
83% of students report this is a good place to work if you’re studying.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.
Is working at Hilton good if you’re a parent or caregiver?
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at Hilton feel treated with respect by their managers?
77% of people say they’re treated with respect by their managers.
Based on data from 75 people who took the Breakroom Quiz between February 2026 and July 2026.
Do people at Hilton get to take their breaks without interruption?
34% of people report that their breaks get interrupted.
Based on data from 168 people who took the Breakroom Quiz between July 2025 and July 2026.
Is it stressful to work at Hilton?
71% of people say they often feel stressed out at work.
Based on data from 82 people who took the Breakroom Quiz between February 2026 and July 2026.
Do people at Hilton enjoy their jobs?
79% of people report they enjoy their job.
Based on data from 71 people who took the Breakroom Quiz between February 2026 and July 2026.
Do people at Hilton recommend working with their team?
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 85 people who took the Breakroom Quiz between February 2026 and July 2026.
Do people get enough training when they start at Hilton?
38% of people report they didn’t get enough training when they started working here.
Based on data from 82 people who took the Breakroom Quiz between February 2026 and July 2026.
Do people get support to advance at Hilton?
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 74 people who took the Breakroom Quiz between February 2026 and July 2026.
Do people think Hilton’s headquarters understands what’s happening where they work?
72% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 76 people who took the Breakroom Quiz between February 2026 and July 2026.
Do workers feel well informed about how Hilton is doing?
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 76 people who took the Breakroom Quiz between February 2026 and July 2026.

Reservations Manager - Grand Wailea, A Waldorf Astoria Resort
Wailea, HI • On-site
$90K/yr
Full-time
Medical, Dental, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
Hilton rating
6.4
Based on 756 frontline employees who took The Breakroom Quiz
52nd of 108 rated hotels
Job description
The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Reservations Managerto join the team!
Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.
At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
Location: On-Site, In Office
Want to learn more? Hotel Website, Facebook, Instagram, YouTube
Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Reservations Manager, you're not just managing the hotel's reservations operations - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
- Oversee daily reservations operations: Manage all aspects of the reservations process within leisure and groups, including room inventory and availability, group blocks and rooming lists, cut-off dates, rate restrictions, occupancy strategies, and system usage
- Maximize occupancy and revenue: Review and adjust rate strategies, occupancy levels, and promotional efforts to optimize room sales and achieve revenue targets
- Collaborate with sales and events: Work with Sales and Events teams to ensure group bookings, corporate rates, and special events are effectively managed to maximize revenue.
- Generate reports and forecasts: Prepare and review key performance reports such as occupancy, revenue, and forecasting data to support strategic planning and departmental decision-making
- Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.
About the Team
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
- Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future - Our retirement plans make it easier to save for what's next
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
About Hilton
Sourced by ZipRecruiter
Industry
Hospitality services and traveler accommodation
Company size
10,000+ Employees
Headquarters location
McLean, VA, US