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Reservations Manager Jobs in Arizona (NOW HIRING)

Charles Schwerd Restaurants

Host Hostess

Glendale, AZ · On-site

$18 - $20/hr

Guest Experience & Reservations Manager Daily Direction: Lead Host/Reservations Captain Classification: Hourly, Non-Exempt Position Summary The Host creates the first and final impression of the ...

New

U-Haul

Reservation Manager

Phoenix, AZ · On-site

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager

Phoenix, AZ

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager

Chandler, AZ

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager

Prescott Valley, AZ

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager

Prescott Valley, AZ · On-site

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager

Chandler, AZ · On-site

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

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Reservations Manager information

See Arizona salary details

$27K

$55.7K

$101.6K

How much do reservations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for reservations manager in Arizona is $55,702.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $65,200.00 per year, depending on experience, location, and employer.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is essential, and some employers prefer candidates with a hospitality or business degree. Gaining experience in front desk or booking roles can also help advance to a reservations manager position.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some roles may include bonuses or commissions. Strong communication and organizational skills are important for success in this role.
More about Reservations Manager jobs

What are the most commonly searched types of Reservations jobs in Arizona?

The most popular types of Reservations jobs in Arizona are:

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For Reservations Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Reservations Manager jobs in Arizona look for?

The top searched job categories for Reservations Manager jobs in Arizona are:

What cities in Arizona are hiring for Reservations Manager jobs?

Cities in Arizona with the most Reservations Manager job openings:

Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Arizona as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $55,702 per year, or $26.8 per hour.

Reservations Agent

Fort McDowell Yavapai Nation

Fort Mcdowell, AZ • On-site

$15/hr

Other

Re-posted 4 days ago

Job description

ENTERPRISE: Casino Resort
JOB TITLE: Reservations Agent
DEPARTMENT NAME: We-Ko-Pa Resort
REPORTS TO: Reservations Manager
SALARY: $15.00
POSITION STATUS: Regular Full-Time, FLSA NON-EXEMPT
HOURS PER WEEK: 40
POSITION DESCRIPTION:
The Reservations Agent is responsible for incoming calls for individuals and groups interested in staying at the Resort. The Reservations Agent assists callers in finding the right accommodations to fit their logging needs. Reservations Agents will be assigned revenue goals in order to achieve budgeted transient revenue. These goals will be assessed and reviewed on a monthly basis. Reservations agents will be measured for guest satisfaction through an outside shopping service for effectiveness.
ESSENTIAL DUTIES:
• Provide exceptional guest service to both external and internal guests by maintaining and exhibiting the Casino Resort We-Ko-Pa Way Service Standards: Smile and Greet, Name and Meet, and Thank you and Goodbye.
• Responsible for inputting reservation data into the computer system.
• Processed payments confirmed arrangements, and discussed rates, events, and promotions with potential guests.
• Records requests for special accommodations and suites.
• Responsible for directing calls to the correct guest room and departments.
• Processes cancellations modifications and updates in Opera PMS.
• Performs all other duties as assigned.
• Required to run office equipment such as copiers, fax machines, and scanners.
• Required to know the type of rooms available as well as their layout and location.
• Required to know the selling status, rates, and benefits of all package plans.
• Required to know the resort's policy and how to code each reservation.
MINIMUM QUALIFICATIONS:
High School Diploma or Equivalent
A minimum of one (1) year of experience as a Reservations agent is preferred.
Strong guest service experience
Experience with Opera PMS preferred.
INDIAN PREFERENCE:
Preference will be given to qualified applicants who are members of federally recognized Indian tribes. To be considered for Indian Preference, you must submit your Certificate of Indian Blood (CIB) with your application.

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