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Reservations Manager Jobs in Arizona (NOW HIRING)

Ambgroup

The Employee Experience You willwork hard, alongside fellow staff and the management team, as we ... As a Reservations & Guest Experience Team, you'll be the first point of contact for future guests ...

The Global Ambassador Hotel

Reservations

Phoenix, AZ · On-site

$15.75 - $19.75/hr

The manager develops and leads a team of Reservations Sales Agents, upholds Forbes-level service standards, and drives operational excellence through strong cross-department collab2oration. * Lead ...

U-Haul

Reservation Manager

Phoenix, AZ · On-site

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager

Phoenix, AZ

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager

Tucson, AZ

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager

Surprise, AZ

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager

Prescott Valley, AZ

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager

Surprise, AZ · On-site

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager

Chandler, AZ · On-site

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager

Tucson, AZ · On-site

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager

Prescott Valley, AZ · On-site

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager

Tempe, AZ · On-site

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager

Chandler, AZ

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

Canyon Ranch

Reservations Sales Consultant

Tucson, AZ

$13 - $16.75/hr

Meet or exceed the required sales goals as set by management. Promotions: Engage our customer base ... Makes reservations in our Property Management System (PMS) and other tools for tracking and trend ...

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All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in Arizona

Reservations Manager information

See Arizona salary details

$27K

$55.7K

$101.6K

How much do reservations manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for reservations manager in Arizona is $55,702.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $65,200.00 per year, depending on experience, location, and employer.

What is the highest paid job in hospitality?

In the hospitality industry, executive roles such as General Managers of large hotels or resort directors tend to be the highest paid, often earning six-figure salaries. These positions require extensive experience, leadership skills, and often involve overseeing multiple departments and operations.

What is the role of a reservation manager?

A reservations manager oversees the booking process for a hospitality or travel business, ensuring efficient handling of reservations, managing staff, and maintaining customer service standards. They often use reservation systems or property management software and may coordinate with other departments to optimize occupancy and revenue.

What does a Reservations Manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What jobs pay 500,000 a year in the US?

Reservations Managers typically do not earn $500,000 annually; such high salaries are usually found in executive roles, specialized medical professionals, or successful entrepreneurs. High-paying jobs often require extensive experience, advanced skills, or ownership of a business. Compensation at this level is rare in standard reservation or hospitality management positions.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

What are the key skills and qualifications needed to thrive as a Reservations Manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

How much do reservations managers make in the US?

Reservations managers in the US typically earn an average salary of around $45,000 to $60,000 per year, depending on experience, location, and the size of the organization. Salaries can vary based on industry, with some roles offering additional bonuses or benefits for skills in customer service and reservation systems.

What Does a Reservations Manager Do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the primary challenges a Reservations Manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.
More about Reservations Manager jobs
What are the most commonly searched types of Reservations jobs in Arizona? The most popular types of Reservations jobs in Arizona are:
What are popular job titles related to Reservations Manager jobs in Arizona? For Reservations Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Reservations Manager jobs in Arizona look for? The top searched job categories for Reservations Manager jobs in Arizona are:
What cities in Arizona are hiring for Reservations Manager jobs? Cities in Arizona with the most Reservations Manager job openings:
Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Arizona as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $55,702 per year, or $26.8 per hour.
Reservations Sales Manager

Reservations Sales Manager

The Global Ambassador Hotel

Phoenix, AZ

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

Why The Global Ambassador  

  • Competitive rates  

  • Benefits available when you work 25 hours per week-including medical, dental, vision and more 

  • Retirement savings program (with company match) 

  • Paid time off 

  • Be a part of a luxury property recognized for its exceptional service and unique guest experiences. 

  • Work with a dedicated team committed to redefining hospitality in Phoenix. 

  • Opportunities for career growth within an expanding, forward-thinking hospitality brand. 

Who We Are 

Hospitality refined for a global mindset.   

The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination. 

Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire’s Best New Hotels in the World and Condé Nast Traveler’s Hot List, The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing.  

What You’ll Do 

The Reservations Sales Manager leads the hotel’s centralized guest service and communications center, serving as the primary point of contact for guests. This role oversees reservations, guest requests, and PBX operations, ensuring seamless service delivery and exceptional guest experiences. The manager develops and leads a team of Reservations Sales Agents, upholds Forbes-level service standards, and drives operational excellence through strong cross-department collab2oration. 

  • Lead, recruit, train, coach, and develop a high-performing team of Reservations Sales Agents, fostering a culture of service excellence, accountability, teamwork, and guest engagement. 

  • Oversee all guest communications, reservations, and service requests, ensuring prompt, personalized, and seamless service that reflects the hotel's luxury standards and brand values. 

  • Monitor service levels, response times, guest satisfaction metrics, and call quality standards; resolve escalated guest concerns and lead service recovery efforts. 

  • Collaborate with Front Office, Spa, Food & Beverage, Housekeeping, Engineering, and other departments to coordinate guest services and operational priorities. 

  • Drive revenue enhancement opportunities through upselling and cross-selling of hotel services, amenities, and experiences. 

  • Develop, implement, and maintain departmental policies, procedures, and service standards to support operational consistency and excellence. 

  • Analyze operational performance data, guest feedback, labor utilization, and productivity metrics to identify trends and continuous improvement opportunities. 

  • Participate in hotel leadership meetings and contribute to strategic planning, operational initiatives, and overall business objectives. 

Who You Are 

  • Minimum 3-5 years of leadership experience in luxury hospitality, guest services, call center operations, concierge services, or front office environments. 

  • Proven experience managing teams in a fast-paced guest-facing environment. 

  • Strong understanding of hotel operations and guest service standards. 

  • Excellent communication, leadership, and problem-solving skills. 

  • Experience with hotel property management systems, reservation platforms, and PBX systems. 

  • Ability to manage multiple priorities while maintaining exceptional service standards. 

  • Ability to work flexible schedules, including evenings, weekends, and holidays. 

 

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required. 

We use eVerify to confirm U.S. Employment eligibility.