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Reservations Manager Jobs in Arizona (NOW HIRING)

CRUISE AMERICA INC

Reservations Sales Agent

Mesa, AZ · On-site

$13 - $16.75/hr

Meet or exceed all Metrics Goals as defined by the Reservation Sales Manager. * Ensure the completeness and accuracy of all reservations. * Provide vehicle familiarization and answer customer ...

CRUISE AMERICA INC

Reservations Sales Agent

Mesa, AZ

$13 - $16.75/hr

Meet or exceed all Metrics Goals as defined by the Reservation Sales Manager. * Ensure the completeness and accuracy of all reservations. * Provide vehicle familiarization and answer customer ...

CRUISE AMERICA INC

Reservations Sales Agent

Mesa, AZ · On-site

$13 - $16.75/hr

Meet or exceed all Metrics Goals as defined by the Reservation Sales Manager. * Ensure the completeness and accuracy of all reservations. * Provide vehicle familiarization and answer customer ...

U-Haul

Area Field Manager

Kingman, AZ · On-site

As an Area Field Manager, you will be responsible for actively promoting the U-Haul brand and educating our independent business partners and leaders on the benefits and advantages of becoming a U ...

U-Haul

Area Field Manager

Kingman, AZ

As an Area Field Manager, you will be responsible for actively promoting the U-Haul brand and educating our independent business partners and leaders on the benefits and advantages of becoming a U ...

Ambgroup

$14.25 - $16.25/hr

The Employee Experience You willwork hard, alongside fellow staff and the management team, as we ... As a Reservations & Retail Assistant at Auster, you'll serve as a key point of contact for guests ...

Lodging Dynamics

Spa Concierge (Reservations)

Sedona, AZ

$13.50 - $16.50/hr

Manages client schedules, ensuring timely appointment reminders and follow-ups. * Confirms ... Processes client reservations and handles billing inquiries. * Maintains detailed client records ...

Lodging Dynamics

Spa Concierge (Reservations)

Sedona, AZ · On-site

$13.50 - $16.50/hr

Manages client schedules, ensuring timely appointment reminders and follow-ups. * Confirms ... Processes client reservations and handles billing inquiries. * Maintains detailed client records ...

Lodging Dynamics

Spa Concierge (Reservations)

Sedona, AZ · On-site

$13.50 - $16.50/hr

Manages client schedules, ensuring timely appointment reminders and follow-ups.Confirms ... Processes client reservations and handles billing inquiries.Maintains detailed client records and ...

Pacifichospitality

Reservation Agent

Phoenix, AZ

$16 - $19.75/hr

Manage guest reservations, pre-arrival experiences, and special requests to uphold the resort's luxury standards. * Accurately manage room availability, rates, and occupancy to optimize reservations ...

Pacific Hospitality Group

Reservation Agent

Phoenix, AZ · On-site

$16 - $19.75/hr

Manage guest reservations, pre-arrival experiences, and special requests to uphold the resort's luxury standards. * Accurately manage room availability, rates, and occupancy to optimize reservations ...

Pacific Hospitality Group

Reservation Agent

Phoenix, AZ · On-site

$16 - $19.75/hr

Manage guest reservations, pre-arrival experiences, and special requests to uphold the resort's luxury standards. * Accurately manage room availability, rates, and occupancy to optimize reservations ...

Benchmark

Reservation Agent - Hotel Valley Ho

Scottsdale, AZ · On-site

$16 - $20.25/hr

Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides ... We are looking for a highly engaging, customer focused individual to join our Reservations team as ...

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Showing results 21-40

All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in Arizona

Reservations Manager information

See Arizona salary details

$27K

$55.7K

$101.6K

How much do reservations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for reservations manager in Arizona is $55,702.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $65,200.00 per year, depending on experience, location, and employer.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is important, and some employers prefer candidates with a hospitality or business degree. Gaining experience in a related role such as reservations agent can also help advance to a management position.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some may receive bonuses or benefits. Strong communication and organizational skills are important for success in this role.
More about Reservations Manager jobs

What are the most commonly searched types of Reservations jobs in Arizona?

The most popular types of Reservations jobs in Arizona are:

What are popular job titles related to Reservations Manager jobs in Arizona?

For Reservations Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Reservations Manager jobs in Arizona look for?

The top searched job categories for Reservations Manager jobs in Arizona are:

What cities in Arizona are hiring for Reservations Manager jobs?

Cities in Arizona with the most Reservations Manager job openings:

Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $55,702 per year, or $26.8 per hour.

Reservations Sales Agent

CRUISE AMERICA INC

Mesa, AZ • On-site

$13 - $16.75/hr

Other

Re-posted 26 days ago

Job description

SUMMARY
The Reservation Sales Agent will be responsible for direct customer contact by phone, email, chat and
fax. Essential duties include booking reservations, answering questions, following through on marketing
programs and specials accurately, supplying information and answering questions. The scope of this
position is to provide customers with all available dates and location options in order to help them
finalize their plans and book the reservation.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
  • Recommend services and offer alternatives to book reservations and close sales calls.
  • Provide accurate data entry of customer information in scheduling systems.
  • Assist customers and other team members with customer service/complaint resolution.
  • Support other departments related to reservations including the rental station, chat and international tour operators.
  • Meet or exceed all Metrics Goals as defined by the Reservation Sales Manager.
  • Ensure the completeness and accuracy of all reservations.
  • Provide vehicle familiarization and answer customer questions.
  • Provide rental information at local shows as requested.
  • Assist the manager with various special projects.
  • Maintain a neat and organized work area.
  • Perform other duties as assigned.

COMPETENCIES
  • Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; shares expertise with others.
  • Job Knowledge - Competent in required job skills and knowledge; keeps abreast of current developments; requires minimal supervision.
  • Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs as trained; solicits customer feedback to improve service;; meets commitments.
  • Attention to Detail -Recognizes that even small inaccuracies add up quickly. Demonstrates willingness to take time necessary to follow instructions precisely.
  • Communications -Exhibits excellent oral and written communication skills in English with supervisor, staff and customers; exhibits good listening and comprehension.
  • Teamwork - Gives and welcomes feedback; supports everyone's efforts to succeed.
  • Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well.
  • Quality Management - Demonstrates accuracy and thoroughness.
  • Ethics - Works with integrity and principles; upholds organizational values.
  • Adaptability - Able to deal with frequent change, delays, or unexpected events.
  • Dependability - Commits to long hours of work when necessary to reach goals. This may include nights and weekends.
  • Professional appearance - displays good personal grooming and adherence to company protocol

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required:
Education and/or Experience
High School or equivalent diploma required.
Physical Demands
While performing the duties of this Job, the employee is regularly required to sit, talk or hear and use
hands to handle, feel, or type. The employee is occasionally required to stand; walk. The employee must
occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close
vision and ability to adjust focus.
Work Environment
The working conditions are normal for a call center environment.
Acknowledgements
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working
conditions associated with the job. While this is intended to be an accurate reflection of the current job,
management reserves the right to revise the job or to require that other or different tasks be performed
when circumstances change, i.e., emergencies, changes in personnel, workload, rush jobs, or technological
developments.

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