What you will be doing:  Reporting to the Reservations Manager, responsibilities and essential job functions include but are not limited to the following: * Consistently offer professional ...
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What you will be doing:  Reporting to the Reservations Manager, responsibilities and essential job functions include but are not limited to the following: * Consistently offer professional ...
The role Leads a Global reservations team to deliver high-quality guest service. Oversees ... Create and manage team schedules in partnership with Management * Monitor real-time queues and ...
The role Leads a Global reservations team to deliver high-quality guest service. Oversees ... Create and manage team schedules in partnership with Management * Monitor real-time queues and ...
Global Reservations Supervisor
Banff, AB · Hybrid
The role Leads a Global reservations team to deliver high-quality guest service. Oversees ... Create and manage team schedules in partnership with Management * Monitor real-time queues and ...
Global Reservations Supervisor
Banff, AB · Hybrid
The role Leads a Global reservations team to deliver high-quality guest service. Oversees ... Create and manage team schedules in partnership with Management * Monitor real-time queues and ...
Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...
Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...
Sales & Guest Relations Manager Overview: Directly responsible for administrative and reservations related functions within the Reservations Department. Responsible for serving customers via the ...
Sales & Guest Relations Manager Overview: Directly responsible for administrative and reservations related functions within the Reservations Department. Responsible for serving customers via the ...
Sales & Guest Relations Manager Overview: Directly responsible for administrative and reservations related functions within the Reservations Department. Responsible for serving customers via the ...
Sales & Guest Relations Manager Overview: Directly responsible for administrative and reservations related functions within the Reservations Department. Responsible for serving customers via the ...
Managing multiple high volume mailboxes for our Tour & FIT segment and Transient segments ensuring ... Reviewing all reservations made on the previous date to ensure they are accurate and all pertinent ...
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Managing multiple high volume mailboxes for our Tour & FIT segment and Transient segments ensuring ... Reviewing all reservations made on the previous date to ensure they are accurate and all pertinent ...
Global Reservations Agent
Banff, AB · On-site
CA$18.50/hr
Travel More. As a Global Reservations Agent ,you'llhelp guests plan and book unforgettable ... Familiarity with systems such as Inntopia,Maestro,Ventrata,CRM tools,andtelephony platforms
Global Reservations Agent
Banff, AB · On-site
CA$18.50/hr
Travel More. As a Global Reservations Agent ,you'llhelp guests plan and book unforgettable ... Familiarity with systems such as Inntopia,Maestro,Ventrata,CRM tools,andtelephony platforms
Global Reservations Agent
CA$18.50/hr
Travel More. As a Global Reservations Agent ,you'llhelp guests plan and book unforgettable ... Familiarity with systems such as Inntopia,Maestro,Ventrata,CRM tools,andtelephony platforms
Global Reservations Agent
CA$18.50/hr
Travel More. As a Global Reservations Agent ,you'llhelp guests plan and book unforgettable ... Familiarity with systems such as Inntopia,Maestro,Ventrata,CRM tools,andtelephony platforms
Manage complex, multi-property reservations, ensuring flawless coordination across all hotels ... within the destinations * Serve as a primary point of contact for high-net-worth guests, travel ...
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Manage complex, multi-property reservations, ensuring flawless coordination across all hotels ... within the destinations * Serve as a primary point of contact for high-net-worth guests, travel ...
Front Office Manager, Banff Lodging
Banff, AB · On-site
Coordinate closely with Housekeeping, Maintenance, Reservations, Retail, F&B, and other departments ... Prepare, manage, and approve Front Office schedules in line with labour standards and business ...
Front Office Manager, Banff Lodging
Banff, AB · On-site
Coordinate closely with Housekeeping, Maintenance, Reservations, Retail, F&B, and other departments ... Prepare, manage, and approve Front Office schedules in line with labour standards and business ...
Reservation Agent, Global Partner Operations
Banff, AB · On-site
CA$18.50/hr
Maintain accurate reservations and information in reservation system * Maintain up-to-date knowledge of company offerings, policies, promotions, and regional differences through knowledge management ...
Reservation Agent, Global Partner Operations
Banff, AB · On-site
CA$18.50/hr
Maintain accurate reservations and information in reservation system * Maintain up-to-date knowledge of company offerings, policies, promotions, and regional differences through knowledge management ...
Manage OpenTable reservations, ensuring restaurant spaces are optimized according to * Oversee F&B readiness and client satisfaction during events, including room setups, event management, and post ...
Manage OpenTable reservations, ensuring restaurant spaces are optimized according to * Oversee F&B readiness and client satisfaction during events, including room setups, event management, and post ...
Summary Under the direction of the Rooms Division Manager/Front Office Manager, the Front Office Supervisor supports the operation of the entire Front Office Department, Club Lounge and Reservations ...
Summary Under the direction of the Rooms Division Manager/Front Office Manager, the Front Office Supervisor supports the operation of the entire Front Office Department, Club Lounge and Reservations ...
Front Desk Supervisor
Red Deer, AB · On-site
Summary Under the direction of the Rooms Division Manager/Front Office Manager, the Front Office Supervisor supports the operation of the entire Front Office Department, Club Lounge and Reservations ...
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Front Desk Supervisor
Red Deer, AB · On-site
Summary Under the direction of the Rooms Division Manager/Front Office Manager, the Front Office Supervisor supports the operation of the entire Front Office Department, Club Lounge and Reservations ...
Working closely with partners across retail, hotel operations,central reservations, and finance, the Manager ensures these spacesoperateseamlessly while helping guests discover and book unforgettable ...
Working closely with partners across retail, hotel operations,central reservations, and finance, the Manager ensures these spacesoperateseamlessly while helping guests discover and book unforgettable ...
Travel Coordinator
Calgary, AB · On-site
Manage the booking of travel reservations for airlines, hotels, trains, automobiles, etc. through the reservations system, internet, or directly with vendors. * Prepare itineraries, with appropriate ...
Travel Coordinator
Calgary, AB · On-site
Manage the booking of travel reservations for airlines, hotels, trains, automobiles, etc. through the reservations system, internet, or directly with vendors. * Prepare itineraries, with appropriate ...
Travel Coordinator
Calgary, AB · On-site
Manage the booking of travel reservations for airlines, hotels, trains, automobiles, etc. through the reservations system, internet, or directly with vendors. * Prepare itineraries, with appropriate ...
Travel Coordinator
Calgary, AB · On-site
Manage the booking of travel reservations for airlines, hotels, trains, automobiles, etc. through the reservations system, internet, or directly with vendors. * Prepare itineraries, with appropriate ...
Travel Coordinator
Calgary, AB · On-site
Manage the booking of travel reservations for airlines, hotels, trains, automobiles, etc. through the reservations system, internet, or directly with vendors. * Prepare itineraries, with appropriate ...
Travel Coordinator
Calgary, AB · On-site
Manage the booking of travel reservations for airlines, hotels, trains, automobiles, etc. through the reservations system, internet, or directly with vendors. * Prepare itineraries, with appropriate ...
Store Manager
CA$19 - CA$21/hr
Store Manager -- Launch Your Career Beyond Retail Full-Time | Day Shifts Only | Paid Training ... Confirming reservations and completing rental agreements * Processing payments and maintaining ...
Store Manager
CA$19 - CA$21/hr
Store Manager -- Launch Your Career Beyond Retail Full-Time | Day Shifts Only | Paid Training ... Confirming reservations and completing rental agreements * Processing payments and maintaining ...
Reservations Manager information
See Alberta salary details
$25K - $30K
1% of jobs
$30K - $35K
18% of jobs
$36.8K is the 25th percentile. Wages below this are outliers.
$35K - $40K
16% of jobs
$40K - $45K
11% of jobs
The median wage is $46.5K / yr.
$45K - $50K
13% of jobs
$50K - $55K
9% of jobs
$55K - $60K
4% of jobs
$62.8K is the 75th percentile. Wages above this are outliers.
$60K - $65K
5% of jobs
$65K - $70K
8% of jobs
$70K - $75K
11% of jobs
$75K - $80K
4% of jobs
$25K
$51.2K
$80K
How much do reservations manager jobs pay per year?
As of Aug 1, 2026, the average yearly pay for reservations manager in Alberta is $51,247.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $65,000.00 per year, depending on experience, location, and employer.
What is the highest paid job in hospitality?
In the hospitality industry, executive roles such as General Managers of large hotels or resort directors tend to be the highest paid, often earning six-figure salaries. These positions require extensive experience, leadership skills, and often involve overseeing multiple departments and operations.
What is the role of a reservation manager?
A reservations manager oversees the booking process for a hospitality or travel business, ensuring efficient handling of reservations, managing staff, and maintaining customer service standards. They often use reservation systems or property management software and may coordinate with other departments to optimize occupancy and revenue.
What does a Reservations Manager do?
A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.
What jobs pay 500,000 a year in the US?
Reservations Managers typically do not earn $500,000 annually; such high salaries are usually found in executive roles, specialized medical professionals, or successful entrepreneurs. High-paying jobs often require extensive experience, advanced skills, or ownership of a business. Compensation at this level is rare in standard reservation or hospitality management positions.
What is the difference between Reservations Manager vs Front Desk Agent?
| Reservations Manager | Front Desk Agent |
|---|---|
| Oversees reservation operations, manages booking systems, and coordinates with other departments. | Greets guests, handles check-ins/outs, and provides customer service at the front desk. |
The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.
What are the key skills and qualifications needed to thrive as a Reservations Manager, and why are they important?
To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.
How much do reservations managers make in the US?
Reservations managers in the US typically earn an average salary of around $45,000 to $60,000 per year, depending on experience, location, and the size of the organization. Salaries can vary based on industry, with some roles offering additional bonuses or benefits for skills in customer service and reservation systems.
What Does a Reservations Manager Do?
A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.
What are the primary challenges a Reservations Manager faces when balancing guest satisfaction with occupancy targets?
As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.
More about Reservations Manager jobs
What are the most commonly searched types of Reservations jobs in Alberta? The most popular types of Reservations jobs in Alberta are:
What job categories do people searching Reservations Manager jobs in Alberta look for? The top searched job categories for Reservations Manager jobs in Alberta are:
What cities in Alberta are hiring for Reservations Manager jobs? Cities in Alberta with the most Reservations Manager job openings:
Job description
Company Description
Additional Information
Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!
Job DescriptionWe invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Reservations Agent.
What you will be doing:
Reporting to the Reservations Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Respond to all Room Reservation, Rate Offering and Hotel Information inquiries promptly and professionally via telephone, fax and/or E-mail
- Reserve hotel accommodations for guests in the Leisure, Business Travel, Convention/Association, Corporate Meetings and Wholesale (FIT & IMM) market segments
- Accurately record all required reservation information in the Central Reservations System and/or the Opera Property Management System (PMS)
- Review and update reservations interfacing between the Accor Reservation Systems
- Ensure reservation confirmations are issued promptly and accurately
- Monitor Hotel Inventory to maximize Room Revenues
- Contribute to hotel’s upsell program by consistently offering best suitable room types according to guest needs and maximizing hotel revenue and earn incentive per Company’s standards
- Provide support to our colleagues at Fairmont Global Reservations Centre with guest booking needs.
- Understand special promotions and communicate information to various operational departments
- Ensure all cashier paperwork and journals are filed with Manager on duty on a daily basis
- Adhere to all LQA standards set up for the department
- Consistently uphold a professional and well-groomed appearance in accordance with the company’s grooming policy
- Embrace the Fairmont brand promise and luxury in your role and in all your interactions
- Other duties as assigned
Your experience and skills include:
- Minimum 1 year Front Office, Reservations or Sales experience required.
- Must possess professional telephone etiquette and have an excellent command of the English language.
- Typing skills, approximately 40 words per minute.
- Property Manager (Opera), and Microsoft Office applications experience an asset.
- Excellent knowledge of hotel facilities and surrounding areas.
- Excellent communication and organizational skills.
- Strong interpersonal and problem solving abilities.
- Must be flexible with shift start/end times and available to work weekends based on operational needs
- Highly responsible & reliable.
- Ability to work well under pressure in a fast-paced environment.
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
Additional Information
Additional information
Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,
- Starting rate of Pay: $20.88 per hour
- Subsidized staff accommodation assistance provided
- One complimentary meal per shift in our staff cafeteria
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
- Comprehensive wellness platform for employee mental health and wellbeing support
- Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
- Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
- Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,700 properties with Accor
About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com
Want to learn more about this opportunity? View the complete job description by clicking this link:Reservation Agent.pdf
About Fairmont
Sourced by ZipRecruiter
Fairmont is a leading company, located in Phoenixville, Pennsylvania in the United States. The company thrives in the manufacturing industry, focusing on producing high-quality industrial equipment. Since its establishment, Fairmont has consistently delivered on its commitment to innovation, efficiency, and sustainability. Their products range from specialized machinery and tools to comprehensive industrial systems, making them an essential service in the industrial sector.
Industry
Finance and insurance
Company size
51 - 200 Employees
Headquarters location
Frederick, PA, US
Year founded
1971