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Remote Tenant Relations Jobs (NOW HIRING)

You're comfortable in the weeds when needed, reading a PR, unblocking an architectural decision, or ... Background in multi-tenant SaaS or platforms serving enterprise or SMB customers. * Experience ...

Today, this work spans multiple shipped products: automated code review on every PR, AI -driven ... remote. For location-specific details, please connect with our recruiting team. What you will do:

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Remote Tenant Relations information

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$28K

$80.7K

$140.5K

How much do remote tenant relations jobs pay per year?

As of Jul 3, 2026, the average yearly pay for remote tenant relations in the United States is $80,705.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $105,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced in a remote tenant relations role, and how can they be managed effectively?

One of the main challenges in a remote tenant relations role is maintaining clear and responsive communication with tenants when you can't meet face-to-face. To manage this, it's important to use reliable communication tools such as email, phone, and property management platforms, and to set expectations for response times. Additionally, remote tenant relations professionals may sometimes encounter difficulties resolving urgent issues from a distance; developing strong relationships with local vendors and maintenance teams can help address these situations promptly. Staying organized and proactive about follow-ups ensures tenant concerns are handled efficiently, leading to better satisfaction and smoother operations.

What are the key skills and qualifications needed to thrive as a Remote Tenant Relations Specialist, and why are they important?

To excel as a Remote Tenant Relations Specialist, you need strong knowledge of property management practices, conflict resolution, and tenant laws, typically supported by experience in real estate or customer service. Familiarity with property management software, CRM systems, and virtual communication tools is essential for efficient remote operations. Outstanding interpersonal skills, empathy, and clear written and verbal communication help build trust and resolve tenant issues effectively. These competencies are crucial for maintaining tenant satisfaction, ensuring legal compliance, and fostering positive landlord-tenant relationships in a remote work environment.

What is the difference between Remote Tenant Relations vs Remote Leasing Coordinator?

AspectRemote Tenant RelationsRemote Leasing Coordinator
Required CredentialsCustomer service experience, real estate knowledgeReal estate license, leasing experience
Work EnvironmentClient communication, property management supportLease processing, property showings coordination
Employer & Industry UsageProperty management firms, real estate companiesReal estate brokerages, leasing agencies
Search & Comparison IntentUnderstanding tenant support rolesFinding leasing coordination jobs

Remote Tenant Relations focuses on maintaining positive tenant relationships and addressing tenant needs remotely, often involving customer service and communication. Remote Leasing Coordinator involves managing lease processes, scheduling property showings, and supporting leasing activities. While both roles operate remotely within the real estate industry, Tenant Relations emphasizes ongoing tenant support, whereas Leasing Coordinators focus on lease transactions and property access.

What is a Remote Tenant Relations job?

A Remote Tenant Relations job involves managing communication and resolving issues between tenants and property management or landlords, all from a remote location. This role typically includes handling tenant inquiries, processing maintenance requests, addressing complaints, and ensuring tenant satisfaction via phone, email, or online portals. The goal is to maintain positive relationships with tenants and support the smooth operation of rental properties without requiring on-site presence. Strong communication and problem-solving skills are essential in this position.
More about Remote Tenant Relations jobs
What cities are hiring for Remote Tenant Relations jobs? Cities with the most Remote Tenant Relations job openings:
What are the most commonly searched types of Tenant Relations jobs? The most popular types of Tenant Relations jobs are:
What states have the most Remote Tenant Relations jobs? States with the most job openings for Remote Tenant Relations jobs include:
Sr. Manager, Engineering - B2B Platform

Sr. Manager, Engineering - B2B Platform

A Place For Mom

Remote

$135K - $170K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago


Job description

The position:
A Place for Mom is building the next generation of intelligent, scalable platforms that connect families, providers, and advisors through AI-driven experiences. We're looking for a Sr. Manager of Engineering to lead our B2B engineering team, responsible for the platform that powers how senior care providers manage referrals, relationships, and outcomes at scale.
You will lead a team of engineers, driving delivery, technical quality, and engineering culture across our B2B product surface. This role combines people leadership, technical credibility, and cross-functional partnership to ship high-impact software in a fast-moving environment.
Who you are:
You're an engineering leader who knows how to get the best out of people while keeping technical quality high. You care about team health as much as product delivery, and you build the kind of trust that attracts and retains great engineers.
You're comfortable in the weeds when needed, reading a PR, unblocking an architectural decision, or debugging a thorny production issue, but your default mode is enabling others to do their best work.
What you will do:
  • Lead, grow, and retain the team of engineers across full-stack B2B product development.
  • Own delivery for the B2B platform: planning sprints, managing scope, and removing blockers to keep the team moving.
  • Partner closely with Product and Design to translate roadmap priorities into clear, well-scoped engineering work.
  • Set and uphold engineering standards across code quality, testing, observability, and security.
  • Drive technical decisions in collaboration with principal and staff engineers, balancing speed with long-term maintainability.
  • Build a culture of accountability, learning, and psychological safety - running effective 1:1s, performance conversations, and career development planning.
  • Collaborate across the engineering organization to align on shared infrastructure, platform investments, and cross-team dependencies.
  • Contribute to hiring: sourcing, interviewing, and closing strong engineering talent.

Qualifications
Required Skills & Competencies
  • 8+ years of software engineering experience, with at least 2-3 years in an engineering management role.
  • Experience leading teams building B2B SaaS products, ideally on modern JavaScript/TypeScript stacks (React, Next.js, Node.js).
  • Strong track record of delivering reliable, high-quality software in a product-led environment.
  • Able to engage technically - review architecture proposals, give meaningful code feedback, and make sound tradeoff decisions.
  • Excellent communicator who can operate comfortably across engineers, product managers, and senior leadership.
  • Experience with agile delivery practices, sprint planning, and cross-functional roadmap execution.
  • Demonstrated ability to grow engineers through coaching, feedback, and structured career development.

Preferred Experience:
  • Familiarity with API-driven architectures, event-driven systems, or real-time communication platforms (Twilio, Customer.io).
  • Exposure to data and analytics tooling (PostHog, Databricks, or similar) and building data-informed products.
  • Background in multi-tenant SaaS or platforms serving enterprise or SMB customers.
  • Experience partnering with AI/ML teams to bring model-powered features into production.
  • Prior experience scaling or restructuring engineering teams through periods of growth or transition.

Compensation:
  • Base Salary: $135,000 to $170,000
  • Bonus: 20% of annual earnings
  • Benefits:
    • 401(k) plus match
    • Dental insurance
    • Health insurance
    • Vision Insurance
    • Paid Time Off

#LI-KT1
#LI-REMOTE
About A Place for Mom
A Place for Mom is the leading platform guiding families through every stage of the aging journey. Together, we simplify the senior care search with free, personalized support - connecting caregivers and their loved ones to vetted providers from our network of 15,000+ senior living communities and home care agencies.
Since 2000, our teams have helped millions of families find care that fits their needs. Behind every referral and resource is a shared goal: to help families focus on what matters most - their love for each other.
We're proud to be a mission-driven company where every role contributes to improving lives. Caring isn't just a core value - it's who we are. Whether you're supporting families directly or driving innovation behind the scenes, your work at A Place for Mom makes a real difference.
Our employees live the company values every day:
  • Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.
  • Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.
  • Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team.
  • Win The Right Way: We see organizational integrity as the foundation for how we operate.
  • Embrace Change: We innovate and constantly evolve.

Additional Information:
A Place for Mom has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. APFM will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments, or access to financial accounts; and/or extend an offer without conducting an interview.
If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.
All your information will be kept confidential according to EEO guidelines.
A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.