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Remote Tenant Relations Jobs in Ohio (NOW HIRING)

Huntington

Trust Real Estate Asset Manager

Columbus, OH · On-site +1

... tenant improvements, tenant relations and account receivables. * Direct management and / or ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Trust Real Estate Asset Manager

Columbus, OH · On-site +1

... tenant relations and account receivables. Direct management and / or oversite of third-party ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Trust Real Estate Asset Manager

Columbus, OH · On-site +1

... tenant improvements, tenant relations and account receivables. * Direct management and / or ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Sherwin-Williams

Security Officer

Cleveland, OH · On-site +1

$15.50 - $18.50/hr

  • Medical

  • Retirement

... relations, emergency response, and customer service. Officers enforce security policy and ... This position is not hybrid/remote and will be located at our Global Headquarters in Cleveland, OH.

All JobsTenant Relations JobsRemote Tenant Relations JobsRemote Tenant Relations Jobs in Ohio

Remote Tenant Relations information

What are common challenges faced in a remote tenant relations role, and how can they be managed effectively?

One of the main challenges in a remote tenant relations role is maintaining clear and responsive communication with tenants when you can't meet face-to-face. To manage this, it's important to use reliable communication tools such as email, phone, and property management platforms, and to set expectations for response times. Additionally, remote tenant relations professionals may sometimes encounter difficulties resolving urgent issues from a distance; developing strong relationships with local vendors and maintenance teams can help address these situations promptly. Staying organized and proactive about follow-ups ensures tenant concerns are handled efficiently, leading to better satisfaction and smoother operations.

What skills and qualifications are needed to thrive as a remote tenant relations specialist?

To excel as a Remote Tenant Relations Specialist, you need strong knowledge of property management practices, conflict resolution, and tenant laws, typically supported by experience in real estate or customer service. Familiarity with property management software, CRM systems, and virtual communication tools is essential for efficient remote operations. Outstanding interpersonal skills, empathy, and clear written and verbal communication help build trust and resolve tenant issues effectively. These competencies are crucial for maintaining tenant satisfaction, ensuring legal compliance, and fostering positive landlord-tenant relationships in a remote work environment.

What is the difference between Remote Tenant Relations vs Remote Leasing Coordinator?

AspectRemote Tenant RelationsRemote Leasing Coordinator
Required CredentialsCustomer service experience, real estate knowledgeReal estate license, leasing experience
Work EnvironmentClient communication, property management supportLease processing, property showings coordination
Employer & Industry UsageProperty management firms, real estate companiesReal estate brokerages, leasing agencies
Search & Comparison IntentUnderstanding tenant support rolesFinding leasing coordination jobs

Remote Tenant Relations focuses on maintaining positive tenant relationships and addressing tenant needs remotely, often involving customer service and communication. Remote Leasing Coordinator involves managing lease processes, scheduling property showings, and supporting leasing activities. While both roles operate remotely within the real estate industry, Tenant Relations emphasizes ongoing tenant support, whereas Leasing Coordinators focus on lease transactions and property access.

What is a remote tenant relations?

A Remote Tenant Relations job involves managing communication and resolving issues between tenants and property management or landlords, all from a remote location. This role typically includes handling tenant inquiries, processing maintenance requests, addressing complaints, and ensuring tenant satisfaction via phone, email, or online portals. The goal is to maintain positive relationships with tenants and support the smooth operation of rental properties without requiring on-site presence. Strong communication and problem-solving skills are essential in this position.
What are the most commonly searched types of Tenant Relations jobs in Ohio? The most popular types of Tenant Relations jobs in Ohio are:
What are popular job titles related to Remote Tenant Relations jobs in Ohio? For Remote Tenant Relations jobs in Ohio, the most frequently searched job titles are:
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Remote Tenant Relations jobs near you

Trust Real Estate Asset Manager

Huntington

Columbus, OH • On-site, Remote

Full-time

Re-posted 26 days ago

Job description

Description
  • Analyze, advise, manage and report on a portfolio of investment real estate assets within Huntington’s Private Bank policies and procedures. Identify, mitigate and escalate risks accordingly.
  • Collaborate and serve as subject matter expert with other advisor teammates and clients.
  • Acquire, maintain and liquidate real estate assets as determined by the account’s governing documents or when deemed prudent.
  • Perform capital expenditure and routine maintenance projects.
  • Responsible for lease management such as negotiation, tenant credit worthiness, tenant improvements, tenant relations and account receivables.
  • Direct management and / or oversite of third-party vendors which include property management companies, appraisers, vendors and contractors.
  • Collect, review and maintain asset documentation including deeds, leases, liens and others.
  • Conduct on-site asset inspections.
  • Monitor and process insurance coverages ensuring prudent values and coverages. Manage insurance claim proceedings including filing, repairing and closing claims.
  • Monitor and process payments of taxes ensuing prudent assessed values and exemptions.
  • Assist with developing new business with attorneys, CPA’s and centers of influence as a real estate specialist.

Basic Qualifications:

  • Bachelor's Degree (Accounting, Finance, General Business, Management or Real Estate major preferred).
  • 4+ years of relevant experience in real estate or asset management.
  • Proficient with Microsoft Office Suite.

Preferred Qualifications:

  • Self-driven professional capable of working independently with minimal supervision
  • Detail oriented with experienced analytical, mathematical and problem-solving skills.
  • Computer modeling skills including robust Excel and Argus capabilities.
  • Strong verbal & written communications skills
  • Certified Commercial Investment Member (CCIM)
  • Certified Property Manager (CPM)


Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters:  Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

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