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Tenant Relations Jobs (NOW HIRING)

EqualAccess

Legal Manager (Tenant Relations)

New York, NY · Hybrid

$85K - $95K/yr

Legal Manager (Tenant Relations) |New York, NY | On-site| $85,000 - $95,000 The Role Equal Access is partnering with a growing New York-based property management company that manages a portfolio of ...

Seyon Management LLC

Tenant Coordinator

Boston, MA · On-site

Maintain organized financial records and supporting documentation for the property * Assist with monthly billing review and reporting preparation, as directed Tenant Relations * Serve as a point of ...

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$40.5K

$116.8K

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How much do tenant relations jobs pay per year?

As of Aug 21, 2026, the average yearly pay for tenant relations in the United States is $116,759.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $150,000.00 per year, depending on experience, location, and employer.

What is a tenant relations?

A Tenant Relations job involves managing relationships between property owners or managers and tenants to ensure a positive rental experience. Responsibilities include addressing tenant concerns, coordinating maintenance requests, enforcing lease terms, and facilitating communication. The goal is to maintain tenant satisfaction, minimize conflicts, and support property management in creating a well-maintained living or working environment. Successful tenant relations professionals have strong communication, problem-solving, and customer service skills.

What are the key skills and qualifications needed to thrive in tenant relations, and why are they important?

To thrive in Tenant Relations, you should possess strong communication, conflict resolution, and organizational skills, often supported by a background in property management or customer service. Familiarity with property management software, tenant database systems, and knowledge of local housing regulations is usually necessary. Excellent interpersonal skills, patience, and the ability to handle stressful situations calmly help set top performers apart in this role. These capabilities are crucial for maintaining positive tenant relationships, resolving issues efficiently, and ensuring smooth property operations.

What are some common challenges faced in a tenant relations role, and how are they addressed?

Professionals in Tenant Relations often encounter challenges such as resolving tenant complaints, mediating disputes, and ensuring compliance with lease agreements. Addressing these issues requires effective communication, empathy, and a solid understanding of property policies and legal regulations. Many Tenant Relations specialists work closely with property managers, maintenance teams, and sometimes legal advisors to find timely, fair solutions. Staying organized and proactive in handling tenant requests can help prevent problems from escalating and maintain a positive living environment. Developing strong relationships with tenants and team members is key to overcoming these challenges and succeeding in the role.

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Tenant Relations jobs near you
Infographic showing various Tenant Relations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $116,759 per year, or $56.1 per hour.

Assistant Manager / Tenant Relations Coordinator

Community Management Corporation

Morehead City, NC

$19 - $20/hr

Part-time

Medical, Dental, Vision, Life, PTO

Re-posted 22 days ago

Job description

Position Assistant Manager/ Tenant Relations Coordinator
Established apartment communities. Pay range is based on prior experience. Seeking someone who is detail oriented, has the ability to multitask, and works well in a team environment. Professionally managed by Community Management Corporation. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type Part time (30 hours)
Schedule
Monday - Friday
Job Description
Under the direction of the Regional Property Manager, you are responsible for assisting with the overall operations of the apartment community. Your normal duties and responsibilities include but are not limited to the following:
  • Show apartments.
  • Process applications by verifying eligibility, character, credit and landlord history and submit to Property Manager for approval.
  • Periodically update the waiting list to confirm applicant status.
  • Execute leases, certifications and unit inspections with the tenant upon move-in; forward to Property Manager for approval.
  • Initiate and maintain Tenant Files and Maintenance Files on each apartment in accordance with agency and CMC guidelines.
  • Collect rent and all other fees and charges when due and issue receipts.
  • Deposit rents and security deposits daily in the project bank accounts and forward copies of the validated deposit slips and receipts to CMC daily.
  • Assist in preparing letters to residents and pursue eviction through Magistrate's Court when necessitated by severe lease violations such as non-payment.
  • Review monthly rent roll for needed changes or corrections and report status to Property Manager.
  • Complete task sheet items daily.
  • Assist with unit inspections and schedule exterminations.
  • Prepare Move out Reports and submit to Property Manager.
  • Prepare and submit to your Property Manager for approval Termination Settlement Packets along with the required attachments on any vacating tenants.
  • Initiate all Work Orders, assist in maintaining Work Order Log, and ordinary tasks. Assist in maintaining interior and exterior painting schedule.
  • Prepare and submit various reports which may be required from time to time.
  • Assist in making arrangements for activities and social programs with outside agencies for the tenants; maintain good tenant and community relations.
  • Submit move-in packages for review by compliance as soon as move in process is completed. Submit Recert Audit Packages as requested by compliance.
  • Assist in routinely monitoring the appearance of the property for curb appeal and maintenance or janitorial items needing attention.
  • Other duties as assigned.
Tenant Relations Coordinator
  • Reaching out to community organizations and ask for their support in planning events and programs for the residents.
  • Prepare a report each quarter to the Board of Directors at their quarterly meeting.
  • Plan Birthday dinners for resident.
  • Host activities for the residents (Bingo, Luncheon, Yard sale, Christmas parties, arts and crafts)
Benefits
Vacation PTO Paid Holidays
Medical Dental Vision
Flexible Spending Account Dependent Care FSA
Company Paid Life Insurance Company Paid Short Term Disability Insurance

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