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Tenant Relation Officer Jobs (NOW HIRING)

Titan Security Group

Security officer

Bannockburn, IL · On-site

$19/hr

Tenant Relations: Professionally and promptly assist tenants with building-related inquiries ... Minimum Qualifications of Security Officers: * High school diploma or equivalent (GED) is required.

Titan Security Group

Security officer

Rosemont, IL · On-site

$19.50/hr

Tenant Relations: Professionally and promptly assist tenants with building-related inquiries ... Minimum Qualifications of Security Officers: * High school diploma or equivalent (GED) is required.

Titan Security Group

Security officer

Rosemont, IL · On-site

$19.50/hr

Tenant Relations: Professionally and promptly assist tenants with building-related inquiries ... Minimum Qualifications of Security Officers: * High school diploma or equivalent (GED) is required.

Titan Security Group

Security officer

Bannockburn, IL · On-site

$19/hr

Tenant Relations: Professionally and promptly assist tenants with building-related inquiries ... Minimum Qualifications of Security Officers: * High school diploma or equivalent (GED) is required.

Mall of America

Patrol Supervisor

East Rutherford, NJ · On-site

$58K/yr

Supervise Patrol Officers to include motivating, leading, scheduling, and provide counseling and ... Perform various tenant relations activities, including but not limited to assisting in presenting ...

American Dream

Patrol Supervisor

East Rutherford, NJ · On-site

$60 - $80/hr

Supervise Patrol Officers to include motivating, leading, scheduling, and provide counseling and ... Perform various tenant relations activities, including but not limited to assisting in presenting ...

Rydershealth

Property Manager

Stratford, CT · On-site

$85K/yr

Stratford, CT Reports To: CEO / Ownership FLSA Status: Exempt or Non-Exempt, depending on final ... This person must be comfortable balancing tenant relations, leasing, maintenance coordination ...

Unitus Security, LLC

Director

Atlanta, GA · On-site

$60K - $95K/yr

Lead, mentor, and develop Supervisors, Assistant Directors, and Security Officers. * Foster a ... Tenant Relations * Serve as the primary point of contact for property management and ownership ...

Mark IV Enterprises

$60 - $80/hr

... tenant relations, and property operations. In this role, you will work closely with our Chief Operating Officer, Director of Commercial Maintenance, General Counsel, construction team, and other ...

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Security officer

Bannockburn, IL • On-site

Titan Security Group
National Security and International Affairs • 1 - 5K employees
Learn more about Titan Security Groupexternal

$19/hr

Full-time

PTO

Posted 13 days ago

Titan Security Group rating

5.5

Company rating: 5.5 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

81st of 119 rated security

Job description

Essential Duties and Responsibilities:

1. Professional Conduct and Guest Services (Concierge Focus)

  • Exemplary Professional Presence: Maintain a consistently polished, professional, and immaculate
    uniform and personal presentation, serving as a positive and credible first impression for the
    property.
  • Proactive Engagement: Act as the primary point of contact for all building occupants and guests,
    providing proactive assistance, clear directions, and timely information with a naturally outgoing,
    engaging, and hospitable demeanor.
  • Tenant Relations: Professionally and promptly assist tenants with building-related inquiries, access
    issues, and security concerns, establishing positive rapport and escalating complex matters to
    management as necessary.
  • Visitor Management: Efficiently manage the visitor sign-in/sign-out process, verify identity, issue
    temporary badges, and announce guest arrivals in accordance with established security protocols.

2. Security and Loss Prevention Operations

  • Access Control: Strictly enforce building access control policies, ensuring every individual (tenant,
    vendor, or visitor) follows proper entry procedures (key card/badge usage) and preventing
    unauthorized entry or "tailgating."
  • Foot Patrols: Conduct regular, documented security patrols of the property's interior and exterior
    perimeter, including common areas, parking garages, and vacant tenant spaces, identifying and
    reporting safety hazards or security vulnerabilities.
  • Surveillance and Monitoring: Proficiently operate and monitor the Closed-Circuit Television (CCTV)
    system, alarm panels, and other life safety systems, noting and responding to all unusual activities.
  • Emergency Response: Serve as a primary responder to all alarms and critical incidents (e.g., medical
    emergencies, fire alarms, suspicious activities, unauthorized persons), following established emergency
    procedures and coordinating with building management and first responders.

3. Documentation and Incident Management

  • Report Writing: Prepare detailed, accurate, and professional written reports on all security-related
    incidents, daily activities, unusual occurrences, and patrol observations using required digital
    platforms.
  • Critical Incident Escalation: Immediately and effectively escalate all critical incidents and
    emergencies to the appropriate building management, security contacts, and law enforcement
    agencies, ensuring a timely and organized response.
  • Key and Access Card Control: Assist with the accurate inventory and issuance of all building keys and
    access cards, ensuring documentation is current and that credentials for terminated personnel are
    immediately deactivated and reconciled.

Minimum Qualifications of Security Officers:

  • High school diploma or equivalent (GED) is required.
  •  Minimum of 2 years of experience in corporate security, hospitality, or a customer service-focused
    environment.
  • Demonstrated proficiency in using computers, standard security software, and Microsoft Office Suite
    for reporting and documentation.
  • Requires a high degree of professional maturity and sound judgment necessary to handle
    complex tenant interactions and sensitive security matters.
  • Previous security experience within a High-Rise Commercial Office Building environment is
    strongly preferred and will be considered a significant asset.

Preferred Qualifications of Security Officers:

  • Bi-lingual considered a plus

Pay and Benefits of Security Officers:

  • Positions starting at $19.00/ hour .Monday-Friday 1500-1900  
  • Paid time off and paid holidays
  • Opportunities for career growth and promotion
  • Skills-enhancing training

EOE/M/F/D/V

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