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Tenant Relations Manager Jobs (NOW HIRING)

EqualAccess

Legal Manager (Tenant Relations)

New York, NY · Hybrid

$85K - $95K/yr

Legal Manager (Tenant Relations) |New York, NY | On-site| $85,000 - $95,000 The Role Equal Access is partnering with a growing New York-based property management company that manages a portfolio of ...

Seyon Management LLC

Tenant Coordinator

Boston, MA · On-site

Senior Property Manager About Seyon Management Seyon Management (SM) is a national real estate ... Relations * Serve as a point of contact for tenant inquiries, ensuring timely, professional, and ...

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$40.5K

$116.8K

$186K

How much do tenant relations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for tenant relations manager in the United States is $116,759.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $150,000.00 per year, depending on experience, location, and employer.

What does a tenant relations manager do?

A Tenant Relations Manager is responsible for maintaining positive relationships between property management and tenants. Their duties include addressing tenant concerns, coordinating maintenance requests, ensuring lease compliance, and fostering a welcoming community environment. They act as the main point of contact for tenants, resolving issues to ensure tenant satisfaction and retention. This role is essential for minimizing disputes and promoting smooth operations within residential or commercial properties.

What are the key skills and qualifications needed to thrive as a tenant relations manager?

To thrive as a Tenant Relations Manager, you need strong knowledge of property management, lease administration, and conflict resolution, often supported by a degree in business, real estate, or related fields. Familiarity with property management software (such as Yardi or AppFolio) and understanding of local housing laws are typically required. Excellent communication, problem-solving, and interpersonal skills help build positive relationships with tenants and resolve issues efficiently. These skills are crucial for maintaining tenant satisfaction, ensuring compliance, and supporting the smooth operation of property assets.

What are the most common challenges faced by tenant relations managers, and how are they typically addressed?

Tenant Relations Managers often encounter challenges such as resolving disputes between tenants, addressing maintenance concerns promptly, and ensuring consistent communication to foster positive relationships. To handle these issues, they typically implement clear communication protocols, maintain detailed records of interactions, and collaborate closely with maintenance teams and property owners. Successful Tenant Relations Managers proactively engage with tenants, anticipate potential concerns, and mediate conflicts professionally to maintain tenant satisfaction and retention.

What is the difference between Tenant Relations Manager vs Leasing Agent?

AspectTenant Relations ManagerLeasing Agent
CredentialsCustomer service experience, real estate license (sometimes)Real estate license often required
Work EnvironmentProperty management, ongoing tenant interactionProperty showings, leasing negotiations
Employer & IndustryProperty management companies, landlordsReal estate brokerages, leasing agencies
Search & Comparison IntentFocus on tenant relations, retention, conflict resolutionFocus on leasing, property showings, new tenant acquisition

The Tenant Relations Manager primarily handles ongoing tenant satisfaction, conflict resolution, and retention within property management. In contrast, a Leasing Agent focuses on showing properties, screening tenants, and securing new leases. While both roles require customer service skills and industry knowledge, the Tenant Relations Manager emphasizes long-term tenant engagement, whereas the Leasing Agent concentrates on lease transactions and new tenant acquisition.

What is a tenant relations manager?

A tenant relations manager is responsible for maintaining positive relationships between property management and tenants. They handle tenant inquiries, resolve issues, enforce lease agreements, and ensure tenant satisfaction, often using communication and conflict resolution skills. This role typically requires knowledge of property laws and customer service experience.

What is the role of a tenant relations manager?

A tenant relations manager is responsible for maintaining positive relationships between property management and tenants, addressing concerns, resolving disputes, and ensuring tenant satisfaction. They often handle communication, coordinate maintenance requests, and may use property management software to track issues and responses.

What cities are hiring for Tenant Relations Manager jobs?

Cities with the most Tenant Relations Manager job openings:

What are the most commonly searched types of Tenant Relations jobs?

The most popular types of Tenant Relations jobs are:

Who are the top companies hiring for Tenant Relations Manager jobs?

The top employers for Tenant Relations Manager jobs are:

What states have the most Tenant Relations Manager jobs?

States with the most job openings for Tenant Relations Manager jobs include:

Tenant Relations Manager jobs near you
Infographic showing various Tenant Relations Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $116,759 per year, or $56.1 per hour.

Assistant Manager / Tenant Relations Coordinator

Community Management Corporation

Morehead City, NC • On-site

$19 - $20/hr

Part-time

Medical, Dental, Vision, Life, PTO

Re-posted 23 days ago

Job description

Position Assistant Manager/ Tenant Relations Coordinator
Established apartment communities. Pay range is based on prior experience. Seeking someone who is detail oriented, has the ability to multitask, and works well in a team environment. Professionally managed by Community Management Corporation. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type Part time (30 hours)
Schedule
Monday - Friday
Job Description
Under the direction of the Regional Property Manager, you are responsible for assisting with the overall operations of the apartment community. Your normal duties and responsibilities include but are not limited to the following:
  • Show apartments.
  • Process applications by verifying eligibility, character, credit and landlord history and submit to Property Manager for approval.
  • Periodically update the waiting list to confirm applicant status.
  • Execute leases, certifications and unit inspections with the tenant upon move-in; forward to Property Manager for approval.
  • Initiate and maintain Tenant Files and Maintenance Files on each apartment in accordance with agency and CMC guidelines.
  • Collect rent and all other fees and charges when due and issue receipts.
  • Deposit rents and security deposits daily in the project bank accounts and forward copies of the validated deposit slips and receipts to CMC daily.
  • Assist in preparing letters to residents and pursue eviction through Magistrate's Court when necessitated by severe lease violations such as non-payment.
  • Review monthly rent roll for needed changes or corrections and report status to Property Manager.
  • Complete task sheet items daily.
  • Assist with unit inspections and schedule exterminations.
  • Prepare Move out Reports and submit to Property Manager.
  • Prepare and submit to your Property Manager for approval Termination Settlement Packets along with the required attachments on any vacating tenants.
  • Initiate all Work Orders, assist in maintaining Work Order Log, and ordinary tasks. Assist in maintaining interior and exterior painting schedule.
  • Prepare and submit various reports which may be required from time to time.
  • Assist in making arrangements for activities and social programs with outside agencies for the tenants; maintain good tenant and community relations.
  • Submit move-in packages for review by compliance as soon as move in process is completed. Submit Recert Audit Packages as requested by compliance.
  • Assist in routinely monitoring the appearance of the property for curb appeal and maintenance or janitorial items needing attention.
  • Other duties as assigned.
Tenant Relations Coordinator
  • Reaching out to community organizations and ask for their support in planning events and programs for the residents.
  • Prepare a report each quarter to the Board of Directors at their quarterly meeting.
  • Plan Birthday dinners for resident.
  • Host activities for the residents (Bingo, Luncheon, Yard sale, Christmas parties, arts and crafts)
Benefits
Vacation PTO Paid Holidays
Medical Dental Vision
Flexible Spending Account Dependent Care FSA
Company Paid Life Insurance Company Paid Short Term Disability Insurance

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