ZipRecruiter

Log In

1

Tenant Relations Manager Jobs in Indiana (NOW HIRING)

Village Management Company

MANAGER

Tell City, IN · On-site

The ideal candidate will be responsible for managing tenant relations, maintaining property standards, and ensuring compliance with company policies. This role offers an excellent opportunity to ...

Village Management IN-South

MANAGER

Tell City, IN · On-site

The ideal candidate will be responsible for managing tenant relations, maintaining property standards, and ensuring compliance with company policies. This role offers an excellent opportunity to ...

Aston Carter

Assistant Property Manager

Carmel, IN · On-site

$27 - $28/hr

This role involves a variety of responsibilities that contribute to the smooth operation of property management, tenant relations, and office administration. Responsibilities * Provide comprehensive ...

Aston Carter

Assistant Property Manager

Carmel, IN

$27 - $28/hr

This role involves a variety of responsibilities that contribute to the smooth operation of property management, tenant relations, and office administration. Responsibilities * Provide comprehensive ...

New

next page

Showing results 1-20

All JobsTenant Relations JobsTenant Relations Manager JobsTenant Relations Manager Jobs in Indiana

Tenant Relations Manager information

See Indiana salary details

$38.5K

$111.1K

$177K

How much do tenant relations manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for tenant relations manager in Indiana is $111,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,900.00 and $142,700.00 per year, depending on experience, location, and employer.

What does a tenant relations manager do?

A Tenant Relations Manager is responsible for maintaining positive relationships between property management and tenants. Their duties include addressing tenant concerns, coordinating maintenance requests, ensuring lease compliance, and fostering a welcoming community environment. They act as the main point of contact for tenants, resolving issues to ensure tenant satisfaction and retention. This role is essential for minimizing disputes and promoting smooth operations within residential or commercial properties.

What are the key skills and qualifications needed to thrive as a tenant relations manager?

To thrive as a Tenant Relations Manager, you need strong knowledge of property management, lease administration, and conflict resolution, often supported by a degree in business, real estate, or related fields. Familiarity with property management software (such as Yardi or AppFolio) and understanding of local housing laws are typically required. Excellent communication, problem-solving, and interpersonal skills help build positive relationships with tenants and resolve issues efficiently. These skills are crucial for maintaining tenant satisfaction, ensuring compliance, and supporting the smooth operation of property assets.

What are the most common challenges faced by tenant relations managers, and how are they typically addressed?

Tenant Relations Managers often encounter challenges such as resolving disputes between tenants, addressing maintenance concerns promptly, and ensuring consistent communication to foster positive relationships. To handle these issues, they typically implement clear communication protocols, maintain detailed records of interactions, and collaborate closely with maintenance teams and property owners. Successful Tenant Relations Managers proactively engage with tenants, anticipate potential concerns, and mediate conflicts professionally to maintain tenant satisfaction and retention.

What is the difference between Tenant Relations Manager vs Leasing Agent?

AspectTenant Relations ManagerLeasing Agent
CredentialsCustomer service experience, real estate license (sometimes)Real estate license often required
Work EnvironmentProperty management, ongoing tenant interactionProperty showings, leasing negotiations
Employer & IndustryProperty management companies, landlordsReal estate brokerages, leasing agencies
Search & Comparison IntentFocus on tenant relations, retention, conflict resolutionFocus on leasing, property showings, new tenant acquisition

The Tenant Relations Manager primarily handles ongoing tenant satisfaction, conflict resolution, and retention within property management. In contrast, a Leasing Agent focuses on showing properties, screening tenants, and securing new leases. While both roles require customer service skills and industry knowledge, the Tenant Relations Manager emphasizes long-term tenant engagement, whereas the Leasing Agent concentrates on lease transactions and new tenant acquisition.

What is a tenant relations manager?

A tenant relations manager is responsible for maintaining positive relationships between property management and tenants. They handle tenant inquiries, resolve issues, enforce lease agreements, and ensure tenant satisfaction, often using communication and conflict resolution skills. This role typically requires knowledge of property laws and customer service experience.

What is the role of a tenant relations manager?

A tenant relations manager is responsible for maintaining positive relationships between property management and tenants, addressing concerns, resolving disputes, and ensuring tenant satisfaction. They often handle communication, coordinate maintenance requests, and may use property management software to track issues and responses.

What are the most commonly searched types of Tenant Relations jobs in Indiana?

The most popular types of Tenant Relations jobs in Indiana are:

What cities in Indiana are hiring for Tenant Relations Manager jobs?

Cities in Indiana with the most Tenant Relations Manager job openings:

Tenant Relations Manager jobs near you
Infographic showing various Tenant Relations Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution, with an average salary of $111,103 per year, or $53.4 per hour.

Resident Relations Manger

T&H Realty Services, Inc

Indianapolis, IN • On-site

$45K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Job Description
TL;DR
You're a resident-first problem solver who keeps communication flowing and details in order. You'll lead inboxes and escalations, enforce leases with fairness, and deliver fast, clear resolutions that build trust and keep operations moving.
What You'll Do
  • Own shared inbox & phones, hit response-time standards, and close the loop clearly.
  • Enforce leases (notices/fees), read ledgers, post payments accurately, and explain balances.
  • Coordinate with maintenance/accounting, prepare documentation for eviction filings, and represent T&H in court proceedings as needed.
  • Manage keys/lockboxes.
  • Keep clean, searchable documentation so any teammate can pick up the thread.
  • Use our tools: Trainual, Rentvine, Aptly (CRM), Tenant Turner, RingCentral, Google Workspace.

What You Bring
  • Strong customer service + admin skills; confident, clear communicator by phone and email.
  • Skilled at turning frustrated residents into satisfied ones through patience, empathy, and clear communication.
  • Comfortable learning and working across multiple software platforms.
  • Comfortable with policies, basic accounting/ledgers, and juggling shifting priorities.
  • A high level of accountability - someone who owns their work, follows through, and can be counted on to get things right.
  • Ability to adapt easily as priorities and processes change.
  • 1-2 years of experience in property management, customer service, or a related field preferred.
  • HS diploma/GED required.
  • Valid driver's license required (occasional travel for evictions).

Who You'll Work With
You'll be part of a supportive team led by the Director of Resident Relations, working closely with other Resident Relations Managers, Resident Coordinators, and colleagues across departments.
Our Culture
T&H Realty Services is built on five core values: Client Focused, Great Communicators, Integrity Driven, Always Educating and Advising, and Team Oriented. We're looking for someone who shares that mindset and brings a high level of accountability to their work.
Perks & Benefits
  • Health, dental, and vision insurance
  • PTO & holidays
  • Simple IRA retirement plan
  • Life & disability insurance
  • Annual bonus plan
  • Housing discount (some stipulations apply)

Job Type & Schedule
Full-time, hybrid, Monday-Friday, 8:30 AM - 5:00 PM
Location
T&H Realty Services, Inc.
760 E. 52nd Street
Indianapolis, IN 46205
How to Apply
Please respond with your resume and salary requirements.
T&H Realty Services, Inc. is an Equal Opportunity Employer. For more information, please visit www.threaltyinc.com.

Apply