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Tenant Relations Manager Jobs (NOW HIRING)

Richmond Terrace Condominiums

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On Site Property Manager

Appleton, WI · On-site

$55K - $62K/yr

This role involves direct supervision of maintenance staff, managing multiple vendor teams, facilitating real estate transactions, and maintaining strong tenant relations through daily interaction.

Essex Property Trust, Inc.

$101K/yr

Ensure team compliance with company policies, Fair Housing laws, Landlord-Tenant regulations, and ... Strong organizational and time management skills to handle multiple responsibilities effectively.

D & D Construction LLC

Property Manager

Canton, OH · On-site

$70K - $80K/yr

Apartment Building Manager / Property Manager Job Summary The Apartment Building Manager is ... Maintain cleanliness and curb appeal of common areas Tenant Relations & Leasing * Market available ...

BROAD MANAGEMENT GROUP LLC

Property Manager

Sherwood, AR · On-site

$60K - $65K/yr

Tenant Relations: * Act as the main point of contact for tenants, addressing inquiries, concerns ... Manage relationships with maintenance vendors and contractors, ensuring quality workmanship and ...

BROAD MANAGEMENT GROUP LLC

Property Manager

Harrison, AR · On-site

$55K - $60K/yr

Tenant Relations: * Act as the main point of contact for tenants, addressing inquiries, concerns ... Manage relationships with maintenance vendors and contractors, ensuring quality workmanship and ...

BROAD MANAGEMENT GROUP LLC

Property Manager

Gulfport, MS · On-site

$65K - $70K/yr

Tenant Relations: * Act as the main point of contact for tenants, addressing inquiries, concerns ... Manage relationships with maintenance vendors and contractors, ensuring quality workmanship and ...

New

BROAD MANAGEMENT GROUP LLC

Property Manager

Ocala, FL · On-site

$65K - $70K/yr

Tenant Relations: * Act as the main point of contact for tenants, addressing inquiries, concerns ... Manage relationships with maintenance vendors and contractors, ensuring quality workmanship and ...

BROAD MANAGEMENT GROUP LLC

Property Manager

Slidell, LA · On-site

$60K - $70K/yr

Tenant Relations: * Act as the main point of contact for tenants, addressing inquiries, concerns ... Manage relationships with maintenance vendors and contractors, ensuring quality workmanship and ...

Kirco-Management-Services-Ltd

$60K - $65K/yr

This role involves coordinating various property management tasks, from tenant relations to vendor management and to maintain and improve the properties' quality and market competitiveness. Key ...

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Tenant Relations Manager information

See salary details

$40.5K

$116.8K

$186K

How much do tenant relations manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for tenant relations manager in the United States is $116,759.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $150,000.00 per year, depending on experience, location, and employer.

What does a tenant relations manager do?

A Tenant Relations Manager is responsible for maintaining positive relationships between property management and tenants. Their duties include addressing tenant concerns, coordinating maintenance requests, ensuring lease compliance, and fostering a welcoming community environment. They act as the main point of contact for tenants, resolving issues to ensure tenant satisfaction and retention. This role is essential for minimizing disputes and promoting smooth operations within residential or commercial properties.

What are the key skills and qualifications needed to thrive as a tenant relations manager?

To thrive as a Tenant Relations Manager, you need strong knowledge of property management, lease administration, and conflict resolution, often supported by a degree in business, real estate, or related fields. Familiarity with property management software (such as Yardi or AppFolio) and understanding of local housing laws are typically required. Excellent communication, problem-solving, and interpersonal skills help build positive relationships with tenants and resolve issues efficiently. These skills are crucial for maintaining tenant satisfaction, ensuring compliance, and supporting the smooth operation of property assets.

What are the most common challenges faced by tenant relations managers, and how are they typically addressed?

Tenant Relations Managers often encounter challenges such as resolving disputes between tenants, addressing maintenance concerns promptly, and ensuring consistent communication to foster positive relationships. To handle these issues, they typically implement clear communication protocols, maintain detailed records of interactions, and collaborate closely with maintenance teams and property owners. Successful Tenant Relations Managers proactively engage with tenants, anticipate potential concerns, and mediate conflicts professionally to maintain tenant satisfaction and retention.

What is the difference between Tenant Relations Manager vs Leasing Agent?

AspectTenant Relations ManagerLeasing Agent
CredentialsCustomer service experience, real estate license (sometimes)Real estate license often required
Work EnvironmentProperty management, ongoing tenant interactionProperty showings, leasing negotiations
Employer & IndustryProperty management companies, landlordsReal estate brokerages, leasing agencies
Search & Comparison IntentFocus on tenant relations, retention, conflict resolutionFocus on leasing, property showings, new tenant acquisition

The Tenant Relations Manager primarily handles ongoing tenant satisfaction, conflict resolution, and retention within property management. In contrast, a Leasing Agent focuses on showing properties, screening tenants, and securing new leases. While both roles require customer service skills and industry knowledge, the Tenant Relations Manager emphasizes long-term tenant engagement, whereas the Leasing Agent concentrates on lease transactions and new tenant acquisition.

What is a tenant relations manager?

A tenant relations manager is responsible for maintaining positive relationships between property management and tenants. They handle tenant inquiries, resolve issues, enforce lease agreements, and ensure tenant satisfaction, often using communication and conflict resolution skills. This role typically requires knowledge of property laws and customer service experience.

What is the role of a tenant relations manager?

A tenant relations manager is responsible for maintaining positive relationships between property management and tenants, addressing concerns, resolving disputes, and ensuring tenant satisfaction. They often handle communication, coordinate maintenance requests, and may use property management software to track issues and responses.

What cities are hiring for Tenant Relations Manager jobs?

Cities with the most Tenant Relations Manager job openings:

What are the most commonly searched types of Tenant Relations jobs?

The most popular types of Tenant Relations jobs are:

Who are the top companies hiring for Tenant Relations Manager jobs?

The top employers for Tenant Relations Manager jobs are:

What states have the most Tenant Relations Manager jobs?

States with the most job openings for Tenant Relations Manager jobs include:

What are popular job titles related to Tenant Relations Manager jobs?

For Tenant Relations Manager jobs, the most frequently searched job titles are:

Tenant Relations Manager jobs near you
Infographic showing various Tenant Relations Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $116,759 per year, or $56.1 per hour.

On Site Property Manager

Appleton, WI • On-site

Richmond Terrace Condominiums
See more jobs at Richmond Terrace Condominiumsexternal

$55K - $62K/yr

Full-time

PTO

Posted 12 days ago

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Job description

We are looking for an experienced On Site Property Manager to oversee a 147-unit condo building and manage day-to-day operations. This role involves direct supervision of maintenance staff, managing multiple vendor teams, facilitating real estate transactions, and maintaining strong tenant relations through daily interaction. Proficiency with Quickbooks and a hands-on approach to property maintenance are essential to maximize property value and tenant satisfaction.

Responsibilities

  • Oversee and coordinate all real estate transactions
  • Attract, educate, and engage tenants with daily interaction
  • Investigate and resolve tenant complaints promptly
  • Ensure timely processing of work orders and repair requests
  • Update and improve properties to increase ROI
  • Supervise maintenance staff and manage vendor teams
  • Enforce property and association rules and regulations

Required Qualifications

  • 5+ years of experience in property management
  • Familiarity with real estate contracts and leases
  • Ability to build rapport with tenants and handle daily interactions
  • Experience supervising maintenance staff and managing vendor teams
  • Proficient in Quickbooks
  • Excellent multitasking, prioritization, and communication skills

Preferred Qualifications

  • Associate's Degree in Business or related field
  • Certified Property Manager (CPM) designation
  • Expertise in tenant relations, facility maintenance coordination, and conflict resolution
  • Strong time management and communication skills

Company Description

Depending on candidate experience, this may be 3-5 day per week position. Salary to be determined upon discussion with candidates.