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Tenant Relations Manager Jobs (NOW HIRING)

Colliers

Tenant Services Coordinator

Chicago, IL · On-site

$25.09 - $27.41/hr

... the management of the building. In this role, you will * Act as the primary point of contact for tenant relations, addressing service requests, inquiries, and concerns in a timely and professional ...

Colliers

Tenant Services Coordinator

Chicago, IL

$25.09 - $27.41/hr

... the management of the building. In this role, you will * Act as the primary point of contact for tenant relations, addressing service requests, inquiries, and concerns in a timely and professional ...

Ryders Health Management

Property Manager

Stratford, CT · On-site

$65K - $85K/yr

This person must be comfortable balancing tenant relations, leasing, maintenance coordination, vendor management, and compliance responsibilities while also handling occasional administrative tasks ...

Colliers

Tenant Services Coordinator

Chicago, IL · On-site

$25.09 - $27.41/hr

... the management of the building. In this role, you will * Act as the primary point of contact for tenant relations, addressing service requests, inquiries, and concerns in a timely and professional ...

Haynes Management

Be Seen First

Property Manager

Wellesley, MA · On-site

$75K - $80K/yr

Property Manager Management of assigned properties in the areas of tenant relations, building systems and building operations to achieve maximum productivity and profitability of buildings while ...

MJC Holdings

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Residential Property Manager

Hilliard, OH · On-site

$40K - $65K/yr

Manage tenant relations to address concerns and ensure satisfaction * Oversee lease management including renewals and compliance * Coordinate maintenance requests and supervise timely repairs

Rydershealth

Property Manager

Stratford, CT · On-site

$85K/yr

This person must be comfortable balancing tenant relations, leasing, maintenance coordination, vendor management, and compliance responsibilities while also handling occasional administrative tasks ...

Swami International

Portfolio Supervisor

South Bay, FL · On-site

$22 - $33/hr

As a key leader of the operations team, the Portfolio Supervisor (PS) is responsible for the day to day operations of Swami assets, tenant relations, and management of Resident Managers and Key ...

Seyon Management LLC

Property Manager

Boston, MA · On-site

Tenant Relations: * Manage all tenant relations and communication displaying a positive and prompt response to all requests from tenants. * Conduct regular follow-ups to assure a consistent approach ...

Hutchins Braudaway Realty

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Leasing & Tenant Coordinator

Imperial Beach, CA · On-site

$23/hr

... relations and leasing operations across our portfolio. This role plays a critical part in ensuring ... Manage tenant insurance within AppFolio, including reactivating expired policies * Maintain ...

Commercial Office Building

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Commercial Property Manager

Dallas, TX · On-site

$80K - $85K/yr

We are seeking an experienced and highly motivated Commercial Office Building Property Manager to oversee the operations, tenant relations, and financial performance of a premier 100,000+ square foot ...

Urgent

Seyon Management LLC

Property Manager

Washington, DC · On-site

Tenant Relations: * Manage all tenant relations and communication displaying a positive and prompt response to all requests from tenants. * Conduct regular follow-ups to assure a consistent approach ...

Commercial Office Building

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Commercial Property Manager

Dallas, TX · On-site

$80K - $85K/yr

We are seeking an experienced and highly motivated Commercial Office Building Property Manager to oversee the operations, tenant relations, and financial performance of a premier 100,000+ square foot ...

Urgent

ACM LLC - Phoenix AZ

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Commercial Property Manager

Phoenix, AZ · On-site

$70K - $90K/yr

Serve as primary point of contact for all tenant relations, addressing concerns, requests and ... Develop and manage property budgets, control operational expenses and present financial reports

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All JobsTenant Relations Manager Jobs

Tenant Relations Manager information

See salary details

$40.5K

$116.8K

$186K

How much do tenant relations manager jobs pay per year?

As of Jun 22, 2026, the average yearly pay for tenant relations manager in the United States is $116,759.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $150,000.00 per year, depending on experience, location, and employer.

What does a Tenant Relations Manager do?

A Tenant Relations Manager is responsible for maintaining positive relationships between property management and tenants. Their duties include addressing tenant concerns, coordinating maintenance requests, ensuring lease compliance, and fostering a welcoming community environment. They act as the main point of contact for tenants, resolving issues to ensure tenant satisfaction and retention. This role is essential for minimizing disputes and promoting smooth operations within residential or commercial properties.

What are the key skills and qualifications needed to thrive as a Tenant Relations Manager, and why are they important?

To thrive as a Tenant Relations Manager, you need strong knowledge of property management, lease administration, and conflict resolution, often supported by a degree in business, real estate, or related fields. Familiarity with property management software (such as Yardi or AppFolio) and understanding of local housing laws are typically required. Excellent communication, problem-solving, and interpersonal skills help build positive relationships with tenants and resolve issues efficiently. These skills are crucial for maintaining tenant satisfaction, ensuring compliance, and supporting the smooth operation of property assets.

What are the most common challenges faced by Tenant Relations Managers, and how are they typically addressed?

Tenant Relations Managers often encounter challenges such as resolving disputes between tenants, addressing maintenance concerns promptly, and ensuring consistent communication to foster positive relationships. To handle these issues, they typically implement clear communication protocols, maintain detailed records of interactions, and collaborate closely with maintenance teams and property owners. Successful Tenant Relations Managers proactively engage with tenants, anticipate potential concerns, and mediate conflicts professionally to maintain tenant satisfaction and retention.

What job makes $10,000 a month without a degree?

A Tenant Relations Manager typically earns between $4,000 and $8,000 per month, but some high-level property managers or real estate investors can make $10,000 or more monthly through commissions, bonuses, or multiple properties. Success in these roles often depends on experience, networking, and market knowledge rather than formal education.

What is the difference between Tenant Relations Manager vs Leasing Agent?

AspectTenant Relations ManagerLeasing Agent
CredentialsCustomer service experience, real estate license (sometimes)Real estate license often required
Work EnvironmentProperty management, ongoing tenant interactionProperty showings, leasing negotiations
Employer & IndustryProperty management companies, landlordsReal estate brokerages, leasing agencies
Search & Comparison IntentFocus on tenant relations, retention, conflict resolutionFocus on leasing, property showings, new tenant acquisition

The Tenant Relations Manager primarily handles ongoing tenant satisfaction, conflict resolution, and retention within property management. In contrast, a Leasing Agent focuses on showing properties, screening tenants, and securing new leases. While both roles require customer service skills and industry knowledge, the Tenant Relations Manager emphasizes long-term tenant engagement, whereas the Leasing Agent concentrates on lease transactions and new tenant acquisition.

What jobs pay 500,000 a year in the US?

Jobs that can pay $500,000 or more annually include executive roles such as CEOs, CFOs, and other C-suite positions, as well as successful entrepreneurs, high-level investment bankers, and certain specialized medical professionals like surgeons. These roles typically require extensive experience, advanced skills, and often involve significant responsibilities or ownership stakes.

What is the role of a tenant relationship manager?

A tenant relations manager is responsible for maintaining positive relationships between tenants and property management. They handle tenant inquiries, resolve issues, enforce lease agreements, and ensure tenant satisfaction, often using communication skills and property management software. The role may require knowledge of local regulations and conflict resolution skills.

What is a tenant relations manager?

A tenant relations manager is responsible for maintaining positive relationships between property management and tenants. They handle tenant inquiries, resolve issues, enforce lease agreements, and ensure tenant satisfaction, often using communication skills and property management software. This role typically requires knowledge of landlord-tenant laws and conflict resolution skills.
More about Tenant Relations Manager jobs
What cities are hiring for Tenant Relations Manager jobs? Cities with the most Tenant Relations Manager job openings:
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Tenant Relations Manager jobs near you
Infographic showing various Tenant Relations Manager job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $116,759 per year, or $56.1 per hour.

Community Relations Manager

Essex Property Trust, Inc.

Bellevue, WA • On-site

$154K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Essex Property Trust rating

8.7

Company rating: 8.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

12th of 154 rated real estate companies

Job description

City
RedmondState
WashingtonJob Location
PNW 572 The Trails of RedmondPosition Type
Regular
The Community Relations Manager is responsible for delivering an exceptional resident experience throughout their journey at Essex. This role manages a team of community relations representatives who serve as the primary point of contact for residents. The position focuses on fostering positive relationships, managing communication, ensuring smooth move-in and move-out processes, and supporting community management operations with a high level of customer service and professionalism.
WHAT YOU WILL DO:
  • Oversee and support a team responsible for managing resident communications and inquiries through the CRM system.
  • Ensure the team facilitates seamless move-in and move-out experiences, including processing paperwork, conducting identification checks, and addressing resident questions both in-person and virtually.
  • Promote a high standard of customer service by coaching the team to address resident concerns promptly and professionally, stepping in to resolve issues when escalation is necessary.
  • Oversee the team's handling of portfolio tasks and calls through Funnel, ensuring timely responses and compliance with company standards and metrics, while providing support as needed.
  • Maintain a deep understanding of the assigned community portfolio and provide guidance to the team on property-specific features and operations.
  • Collaborate with the Community Management Team to enhance operations and achieve customer satisfaction goals.
  • Ensure the proper handling of confidential resident and property information by the team, maintaining professionalism and discretion.
  • Oversee team participation in occasional resident events, ensuring successful coordination and execution.
  • Manage and delegate occasional notice posting across the property portfolio.
  • Assign and oversee special projects to support community operations and resident satisfaction.
  • Delegate workload effectively among community relations representatives to maintain productivity and service quality.
  • Monitors office expenses, ensuring that expenses are within budget and cost effective.
  • Manage personnel throughout their employment lifecycle that includes career planning and development, accountability and performance management, and recognition.
  • Oversee and execute additional duties and special projects as assigned to support community operations and enhance resident satisfaction.
  • Ensure team compliance with company policies, Fair Housing laws, Landlord-Tenant regulations, and OSHA standards.

WHAT YOU WILL NEED:
  • High school diploma or equivalent required, college degree preferred.
  • 2+ years of property management experience with 1-2+ years of supervisory experience.
  • Commitment to providing exceptional customer service and a desire to help people.
  • Proven ability to supervise staff of two or more associates.
  • Ability to work within budgeted guidelines.
  • Ability to read, write, speak, and understand English.
  • Ability to utilize a personal smart device for apps related to property operations and communication.
  • Strong organizational and time management skills to handle multiple responsibilities effectively.
  • Ability to work independently and collaboratively in a centralized hub environment.
  • Proficiency with Microsoft Office Suite and property management or CRM software.
  • Must work on-site in the office five days per week.

WHAT THE JOB REQUIRES:
  • Maintain alignment with Essex policies and procedures while effectively managing relationships with internal and external stakeholders, including Accounting, Legal, and other departments within Essex.
  • Maintain compliance with all applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, OSHA, and EEOC.
  • Excellent verbal and written communication skills. Ability to create, compose, and edit written material.
  • Regular, consistent, and timely attendance required.
  • Work is primarily conducted in an office setting. Requires sitting at a desk or workstation for extended periods, with occasional need to deliver resident notices. This may involve walking and use of stairs for prolonged periods of time. Involves the use of standard office equipment such as computers, phones, and printers.
  • Availability to work a flexible schedule, including weekends.
  • Travel required for occasional meetings, training, community visits.

WHAT YOU WILL BRING TO THE TABLE:
  • Provides formal supervision to associates within a single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action, and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisals for staff.
  • Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with Essex's values.
  • Ability to respond effectively to sensitive issues. Ability to write reports. Ability to make effective and persuasive presentations to employees and clients.
  • Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.
  • Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines.
  • Ability to meet all job requirements and assignments.
#LI-Onsite
All full-time regular associates are offered competitive salaries, experience career growth, and are eligible for benefit packages that include medical, dental, vision, paid parental leave, 401k employer match, excellence rewards, wellness programs, and much more. With our 12 paid holidays and 15 PTO days, work/life balance is a priority! Additionally, most positions are eligible for a housing discount of 20%.
Essex provides great communities in which to live, work and invest. We are a purpose-driven company, and we pride ourselves on promoting an internal culture of growth and opportunity by engaging, enabling, and empowering our teams. Working at Essex is not a destination. It is a journey where you can confidently build your career.
The pay range for this position is $83,000.00 - $117,000.00 per year. New hires generally start between $83,000.00 - $102,000.00 per year. The final salary offer will be determined after reviewing relevant factors, including but not limited to skill sets; relevant experience; internal equity; and other business and organizational needs.
This role is also eligible to participate in Essex's discretionary Annual Bonus program that is commensurate with the level of the position.

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