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Tenant Relations Coordinator Jobs (NOW HIRING)

Seyon Management LLC

Tenant Coordinator

Boston, MA · On-site

Role Summary SM is seeking a Tenant Coordinator to join our Property Management team, reporting ... Relations * Serve as a point of contact for tenant inquiries, ensuring timely, professional, and ...

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$12

$26

$45

How much do tenant relations coordinator jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for tenant relations coordinator in the United States is $26.40, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $31.49 per hour, depending on experience, location, and employer.

What is a tenant relations coordinator?

Tenant Relations Coordinators are professionals who serve as the primary point of contact between property management companies or landlords and tenants. Their main responsibilities include addressing tenant concerns, facilitating communication, managing tenant requests or complaints, and helping ensure tenant satisfaction. They often handle lease administration, coordinate maintenance requests, and may help organize community events or initiatives to foster positive relationships. Strong communication, problem-solving, and organizational skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a tenant relations coordinator?

To thrive as a Tenant Relations Coordinator, you need strong organizational skills, knowledge of property management practices, and a background in real estate or customer service, often supported by a relevant degree or certification. Familiarity with property management software like Yardi or AppFolio and basic Microsoft Office proficiency are typically required. Exceptional communication, conflict resolution, and problem-solving abilities are crucial soft skills for building trust and resolving tenant concerns. These skills ensure tenant satisfaction, smooth property operations, and effective handling of issues that impact occupancy and retention.

What are some common challenges faced by tenant relations coordinators, and how can they be effectively managed?

Tenant Relations Coordinators often encounter challenges such as resolving tenant complaints, balancing the needs of multiple tenants, and ensuring timely communication between property management and tenants. To manage these effectively, coordinators rely on strong interpersonal and conflict-resolution skills, consistent follow-up, and maintaining detailed records of interactions. Building trust with tenants and fostering open communication are key strategies to ensure positive relationships and smooth operations within the property.

What is the difference between Tenant Relations Coordinator vs Leasing Consultant?

AspectTenant Relations CoordinatorLeasing Consultant
Primary FocusMaintaining tenant satisfaction and resolving issuesMarketing and leasing available units
Required SkillsCustomer service, communication, conflict resolutionSales, marketing, customer service
Work EnvironmentProperty management offices, on-site interactionsLeasing offices, showings, open houses
Common CertificationsCustomer service or property management certificationsReal estate license or leasing certifications

While both roles involve interaction with tenants and prospective renters, the Tenant Relations Coordinator primarily focuses on maintaining tenant satisfaction and resolving issues, whereas the Leasing Consultant concentrates on marketing and leasing available units. Understanding these differences helps job seekers identify the right career path within property management.

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Tenant Relations Coordinator jobs near you

Assistant Manager / Tenant Relations Coordinator

Community Management Corporation

Morehead City, NC

$19 - $20/hr

Part-time

Medical, Dental, Vision, Life, PTO

Re-posted 20 days ago

Job description

Position Assistant Manager/ Tenant Relations Coordinator
Established apartment communities. Pay range is based on prior experience. Seeking someone who is detail oriented, has the ability to multitask, and works well in a team environment. Professionally managed by Community Management Corporation. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type Part time (30 hours)
Schedule
Monday - Friday
Job Description
Under the direction of the Regional Property Manager, you are responsible for assisting with the overall operations of the apartment community. Your normal duties and responsibilities include but are not limited to the following:
  • Show apartments.
  • Process applications by verifying eligibility, character, credit and landlord history and submit to Property Manager for approval.
  • Periodically update the waiting list to confirm applicant status.
  • Execute leases, certifications and unit inspections with the tenant upon move-in; forward to Property Manager for approval.
  • Initiate and maintain Tenant Files and Maintenance Files on each apartment in accordance with agency and CMC guidelines.
  • Collect rent and all other fees and charges when due and issue receipts.
  • Deposit rents and security deposits daily in the project bank accounts and forward copies of the validated deposit slips and receipts to CMC daily.
  • Assist in preparing letters to residents and pursue eviction through Magistrate's Court when necessitated by severe lease violations such as non-payment.
  • Review monthly rent roll for needed changes or corrections and report status to Property Manager.
  • Complete task sheet items daily.
  • Assist with unit inspections and schedule exterminations.
  • Prepare Move out Reports and submit to Property Manager.
  • Prepare and submit to your Property Manager for approval Termination Settlement Packets along with the required attachments on any vacating tenants.
  • Initiate all Work Orders, assist in maintaining Work Order Log, and ordinary tasks. Assist in maintaining interior and exterior painting schedule.
  • Prepare and submit various reports which may be required from time to time.
  • Assist in making arrangements for activities and social programs with outside agencies for the tenants; maintain good tenant and community relations.
  • Submit move-in packages for review by compliance as soon as move in process is completed. Submit Recert Audit Packages as requested by compliance.
  • Assist in routinely monitoring the appearance of the property for curb appeal and maintenance or janitorial items needing attention.
  • Other duties as assigned.
Tenant Relations Coordinator
  • Reaching out to community organizations and ask for their support in planning events and programs for the residents.
  • Prepare a report each quarter to the Board of Directors at their quarterly meeting.
  • Plan Birthday dinners for resident.
  • Host activities for the residents (Bingo, Luncheon, Yard sale, Christmas parties, arts and crafts)
Benefits
Vacation PTO Paid Holidays
Medical Dental Vision
Flexible Spending Account Dependent Care FSA
Company Paid Life Insurance Company Paid Short Term Disability Insurance

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