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Tenant Relations Coordinator Jobs (NOW HIRING)

UG2

Project Coordinator

Sunnyvale, CA · On-site

Tenant Relations & Coordination: * Serve as the primary point of contact for tenants regarding administrative matters. * Coordinate and manage rent collection processes, ensuring accurate records and ...

UG2

Project Coordinator

San Francisco, CA · On-site

Tenant Relations & Coordination: * Serve as the primary point of contact for tenants regarding administrative matters. * Coordinate and manage rent collection processes, ensuring accurate records and ...

MAIN STREET HOUSING INC

Property Manager

Easton, MD · On-site

$45K - $50K/yr

Identifies potential tenants, evaluates tenant or property needs, and manages tenant relations. Coordinates daily operations and projects with limited supervision. Responsibilities Property ...

MAIN STREET HOUSING INC

Property Manager

Easton, MD · On-site

$45K - $50K/yr

Identifies potential tenants, evaluates tenant or property needs, and manages tenant relations. Coordinates daily operations and projects with limited supervision. Responsibilities Property ...

MAIN STREET HOUSING INC

Property Manager

Easton, MD · On-site

$45K - $50K/yr

Identifies potential tenants, evaluates tenant or property needs, and manages tenant relations. Coordinates daily operations and projects with limited supervision. Responsibilities Property ...

JKN Homes

Be Seen First

Assistant Property Manager

Cincinnati, OH · On-site

$17.75 - $24.25/hr

Strong skills in tenant relations and lease administration * Experience coordinating maintenance activities * Basic understanding of budget management * Effective communication and problem-solving ...

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How much do tenant relations coordinator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for tenant relations coordinator in the United States is $26.40, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $31.49 per hour, depending on experience, location, and employer.

What is a tenant relations coordinator?

Tenant Relations Coordinators are professionals who serve as the primary point of contact between property management companies or landlords and tenants. Their main responsibilities include addressing tenant concerns, facilitating communication, managing tenant requests or complaints, and helping ensure tenant satisfaction. They often handle lease administration, coordinate maintenance requests, and may help organize community events or initiatives to foster positive relationships. Strong communication, problem-solving, and organizational skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a tenant relations coordinator?

To thrive as a Tenant Relations Coordinator, you need strong organizational skills, knowledge of property management practices, and a background in real estate or customer service, often supported by a relevant degree or certification. Familiarity with property management software like Yardi or AppFolio and basic Microsoft Office proficiency are typically required. Exceptional communication, conflict resolution, and problem-solving abilities are crucial soft skills for building trust and resolving tenant concerns. These skills ensure tenant satisfaction, smooth property operations, and effective handling of issues that impact occupancy and retention.

What are some common challenges faced by tenant relations coordinators, and how can they be effectively managed?

Tenant Relations Coordinators often encounter challenges such as resolving tenant complaints, balancing the needs of multiple tenants, and ensuring timely communication between property management and tenants. To manage these effectively, coordinators rely on strong interpersonal and conflict-resolution skills, consistent follow-up, and maintaining detailed records of interactions. Building trust with tenants and fostering open communication are key strategies to ensure positive relationships and smooth operations within the property.

What is the difference between Tenant Relations Coordinator vs Leasing Consultant?

AspectTenant Relations CoordinatorLeasing Consultant
Primary FocusMaintaining tenant satisfaction and resolving issuesMarketing and leasing available units
Required SkillsCustomer service, communication, conflict resolutionSales, marketing, customer service
Work EnvironmentProperty management offices, on-site interactionsLeasing offices, showings, open houses
Common CertificationsCustomer service or property management certificationsReal estate license or leasing certifications

While both roles involve interaction with tenants and prospective renters, the Tenant Relations Coordinator primarily focuses on maintaining tenant satisfaction and resolving issues, whereas the Leasing Consultant concentrates on marketing and leasing available units. Understanding these differences helps job seekers identify the right career path within property management.

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Tenant Relations Coordinator jobs near you

Commercial Leasing Manager and Tenant Relations

Certified Employment Group Job Openings

San Francisco, CA • On-site

$125K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 12 days ago

Job description

Commercial Leasing Manager and Tenant Relations  
We are seeking a high-energy, proactive, onsite Leasing Manager to drive the day-to-day operational excellence of a key commercial asset in Downtown San Francisco. This role is ideal for a hands-on leasing manager who thrives on the physical details of a commercial building.

EDUCATION and TRAINING REQUIREMENTS 
1. Education: Bachelor’s Degree or equivalent experience.
2. Experience: 3–5 years in Commercial Real Estate Leasing. Experience in an urban high-rise or "Class A" asset is a plus.
3. Have an established network in the commercial real estate field.
4. Background Check required before hire.

Leasing and Tenant Relations Duties:
  • Oversee daily leasing operations, ensuring compliance with company policies, budget targets, and a minimum 75% occupancy goal.
  • Manage all lease transactions, including drafting, reviewing, negotiating, renewals, and coordinating with brokers and legal counsel.
  • Collaborate with internal and external stakeholders (Property Manager, Legal, Brokers, Architects, Construction) to support tenant improvements, rent commencement, and revenue growth.
  • Lead reporting and planning efforts, including weekly leasing updates, quarterly forecasts, annual budgeting, and market trend monitoring.
  • Serve as the primary tenant contact, overseeing leasing paperwork, customer service, renewal communications, tours, and tenant engagement initiatives (e.g., RTO programs and community events).
COMPENSATION    &    BENEFITS
Base    Salary: $125,000    per    year.
Bonus: Annual    bonus    based    on    performance    review.
Benefit    Package: Medical,    Dental,    Vision    and    401(k)    plan.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
 
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About Certified Employment Group

Sourced by ZipRecruiter

Certified Employment Group started in San Francisco in 1963. Our cornerstone mission was, and remains, to provide ethical, caring service to each of our clients and employees. These values mean using technology to create efficiencies for our clients, expand our service offerings and enhance the level of service we can provide. As Northern California businesses have prospered, Certified has responded by opening branches to serve high-growth areas. We have expanded our services to include on-site management for major accounts, developing a web based interface and opening specialized divisions in Legal, Renewable Energy and Accounting. Certified remains independently owned, responsive, flexible and wholly committed to our original values. We believe this is the reason for our success. Industry rankings continually place Certified in the top ten percent based on sales!

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Emeryville, CA, US

Year founded

1963

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