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Tenant Relations Coordinator Jobs (NOW HIRING)

Tenant Relations & Coordination: * Serve as the primary point of contact for tenants regarding administrative matters. * Coordinate and manage rent collection processes, ensuring accurate records and ...

Tenant Relations & Coordination: * Serve as the primary point of contact for tenants regarding administrative matters. * Coordinate and manage rent collection processes, ensuring accurate records and ...

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Assistant Property Mangaer

Bemidji, MN · On-site

$17.50 - $20/hr

Reporting to the Property Manager, this role involves tenant relations, lease administration, maintenance coordination, and rent collection to ensure a smooth and well-maintained living experience ...

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Property Manager

Asbury Park, NJ · On-site

$50K - $60K/yr

The Property Manager oversees all aspects of property operations, focusing on tenant relations ... coordination, rent collection, and property inspections to maintain high standards and tenant ...

Retail Tenant Analyst

Boston, MA · Hybrid

$60K - $69K/yr

Work with the Utilities Coordinator and Property Administrators to ensure tenant utility bill-backs ... Tenant Relations * Accounts Receivable * Lease Administration * Vendor Management * Financial ...

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Tenant Relations Coordinator information

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$26

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How much do tenant relations coordinator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for tenant relations coordinator in the United States is $26.40, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $31.49 per hour, depending on experience, location, and employer.

What is a tenant relations coordinator?

Tenant Relations Coordinators are professionals who serve as the primary point of contact between property management companies or landlords and tenants. Their main responsibilities include addressing tenant concerns, facilitating communication, managing tenant requests or complaints, and helping ensure tenant satisfaction. They often handle lease administration, coordinate maintenance requests, and may help organize community events or initiatives to foster positive relationships. Strong communication, problem-solving, and organizational skills are essential for success in this role.

What is the difference between Tenant Relations Coordinator vs Leasing Consultant?

AspectTenant Relations CoordinatorLeasing Consultant
Primary FocusMaintaining tenant satisfaction and resolving issuesMarketing and leasing available units
Required SkillsCustomer service, communication, conflict resolutionSales, marketing, customer service
Work EnvironmentProperty management offices, on-site interactionsLeasing offices, showings, open houses
Common CertificationsCustomer service or property management certificationsReal estate license or leasing certifications

While both roles involve interaction with tenants and prospective renters, the Tenant Relations Coordinator primarily focuses on maintaining tenant satisfaction and resolving issues, whereas the Leasing Consultant concentrates on marketing and leasing available units. Understanding these differences helps job seekers identify the right career path within property management.

What are the key skills and qualifications needed to thrive as a tenant relations coordinator?

To thrive as a Tenant Relations Coordinator, you need strong organizational skills, knowledge of property management practices, and a background in real estate or customer service, often supported by a relevant degree or certification. Familiarity with property management software like Yardi or AppFolio and basic Microsoft Office proficiency are typically required. Exceptional communication, conflict resolution, and problem-solving abilities are crucial soft skills for building trust and resolving tenant concerns. These skills ensure tenant satisfaction, smooth property operations, and effective handling of issues that impact occupancy and retention.

What are some common challenges faced by tenant relations coordinators, and how can they be effectively managed?

Tenant Relations Coordinators often encounter challenges such as resolving tenant complaints, balancing the needs of multiple tenants, and ensuring timely communication between property management and tenants. To manage these effectively, coordinators rely on strong interpersonal and conflict-resolution skills, consistent follow-up, and maintaining detailed records of interactions. Building trust with tenants and fostering open communication are key strategies to ensure positive relationships and smooth operations within the property.
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What are the most commonly searched types of Tenant Relations jobs?

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What states have the most Tenant Relations Coordinator jobs?

States with the most job openings for Tenant Relations Coordinator jobs include:

Tenant Services Coordinator

Lincoln Property Company

Pittsburgh, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 1 hour ago


Lincoln Property rating

8.7

Company rating: 8.7 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

17th of 202 rated real estate companies


Job description

As a Tenant Services Coordinator, you will work in tandem with property leadership and others as applicable to meet the tenant service needs of the building. Including but not limited to administrative support of the building management office, lease administration, reporting, filing, general accounting, and maintenance of office supply inventory. This role is instrumental in ensuring members of the building management team are responsive to tenants and ownership.
Job Responsibilities:
Tenant Relations:
  • Promote rapport with tenants, visitors and building staff through professional, courteous, and helpful engagement
  • Draft necessary letters, memos, and other communication for Property Management approval
  • Ensure overall high-quality customer service for tenants, including work orders and tenant requests: ensure tenant problems and concerns have been addressed by other members of the team in a timely and satisfactory manner.
  • Help coordinate building events as required (I.e., Fire drills, tenant appreciation, holiday lunches ect.)
  • Assist in all general office duties involved in maintaining service to the tenants and ownership

Administration:
  • Assist property management team with preparation of monthly client reports
  • Update spreadsheets regarding certificates of insurance for tenants, vendors and contractors, track expiration dates and coverage for all.
  • Maintain and update emergency and tenant contact lists
  • Ensure proper multi-tenant floor signage for all building common areas
  • Manage inventory of office supplies- order building and office supplies as needed.
  • Program building access cards
  • Maintain lease, vendor and building files. Create new files as needed.
  • Open, stamp, distribute mail

General Accounting:
  • Prepare weekly Cash Flow Report, in addition to monthly closing reports for accounts payable and accounts receivable
  • Code invoices, setup vendors in Yardi payable systems
  • Deposit, track and enter rent payments (Skyline)
  • Resolve vendor calls or issues regarding payment of invoice
  • Mail out checks to vendors for payment as needed

Job Qualifications:
  • At least two years of relevant experience. Two to four year degree preferred.
  • Proficient in Microsoft Office Suite (Excel, PPT, Word and Outlook)
  • Detail oriented, strong interpersonal, organizational, and typing skills
  • Understanding of basic accounting preferred
  • Ability to multi-task, prioritize and be self sufficient
  • Must be customer orientated, professional and courteous with an excellent phone etiquette

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.
Why Lincoln?
At LPC you will be supported by a national firm where an entrepreneurial mindset is encouraged. You will be encouraged to explore your potential through training programs, mentorship, exciting work, fast-paced assignments, and an environment of constant learning and dedication to results. Our benefits package includes medical, dental, and vision insurance, 401(k), and paid time off.
About Lincoln Property Company
Lincoln Property Company ("Lincoln") is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, multifamily, life science, retail, industrial, data center, production studio, healthcare, government, universities, sports and entertainment, and mixed-use properties, throughout the United States, the United Kingdom, and Europe. Lincoln's combined management and leasing portfolio on behalf of institutional clients includes more than 720 million square feet of commercial space. For more information, visit: www.lpc.com.
Benefits:
Lincoln Property Company offers eligible employees a comprehensive benefits package that may include:
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company-Paid Life insurance
  • Company-Paid Long Term Disability
  • Accidental Death & Dismemberment (AD&D) coverage
  • 401(k) retirement savings plan, Traditional and Roth, with applicable eligibility requirements
  • Flexible Time Off (FTO) or vacation benefits, depending on position classification
  • Paid sick leave and other legally required leave programs
  • Employee assistance and wellness programs where available
  • Company-paid holidays
  • Additional voluntary benefit offerings that may vary by location and position

Benefit eligibility, coverage levels, waiting periods, and plan provisions are governed by the applicable plan documents and Company policies and may be modified from time to time at the Company's discretion.
Healthcare Benefits Notice: Eligible employees may participate in Company-sponsored medical, dental, and vision benefit plans. Additional details regarding available healthcare benefits will be provided during the hiring process and upon employment eligibility.
Equal Employment Opportunity- Lincoln Property Company is an Equal Opportunity Employer. Employment decisions are based on merit, qualifications, and business needs. Lincoln does not discriminate against applicants or employees on the basis of race, color, religion, creed, sex, gender, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, military or veteran status, reproductive health decision-making, or any other status protected by federal, state, or local law. Applicants and employees may raise concerns regarding discrimination, harassment, accommodation, or retaliation without fear of reprisal.
Compensation- Lincoln Property Company is committed to pay transparency and equitable compensation practices. The salary or hourly pay range for this position has been established based on market data, job responsibilities, internal equity, geographic location, experience, education, certifications, and other job-related factors. Actual compensation may vary within the posted range based on these considerations. Certain positions may also be eligible for discretionary bonuses, incentives, commissions, or other forms of compensation where applicable.
Reasonable Accommodation: Lincoln Property Company is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application, interview, and employment process. If you require an accommodation to participate in the job application or interview process, or to perform the essential functions of a role, please contact Human Resources at hr@lpc.com. Requests for accommodation will be treated confidentially to the extent permitted by law.
Work Authorization/ E-Verify- Lincoln Property Company participates in E-Verify. All offers of employment are contingent upon the candidate providing valid authorization to work in the United States. Lincoln Property Company does not sponsor employment visas, including H-1B, for this position at this time.
Background Check- Employment offers are contingent upon the successful completion of a background investigation, which may include verification of prior employment, education, criminal history, and other checks as permitted by applicable federal, state, and local law. The nature and scope of background checks may vary by role and location. Certain roles may require additional screening based on duties (driving history (MVR), financial background check, etc.)
Health and Safety- Lincoln Property Company is committed to maintaining a safe and healthy work environment in compliance with all applicable federal, state, and local occupational health and safety regulations, including OSHA requirements. Certain roles may have specific health, safety, or physical requirements that will be communicated during the hiring process. Employees may be required to wear personal protective equipment (PPE) or comply with site-specific safety protocols depending on the nature of their assignment.
Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.

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