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Virtual Tenant Relations Jobs (NOW HIRING)

DivcoWest

Assistant Property Manager

Menlo Park, CA · Hybrid

$75K - $950K/yr

Assists with tenant relations including but not limited to participating in tenant meetings and ... Remain in a stationary position for 75% of the time working on a computer and attending virtual ...

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The Wooten Company LLC

Resident Manager

Springfield, MO · On-site

$33K - $40K/yr

Free Virtual Care * Optional Supplemental Insurance * Optional Health Matching Account * Optional ... Ensuring positive tenant relations * Managing a maintenance staff * Complying with all reporting ...

The Wooten Company LLC

Resident Manager

Springfield, MO · On-site

$33K - $40K/yr

Free Virtual Care * Optional Supplemental Insurance * Optional Health Matching Account * Optional ... Ensuring positive tenant relations * Managing a maintenance staff * Complying with all reporting ...

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Virtual Tenant Relations information

See salary details

$40.5K

$116.8K

$186K

How much do virtual tenant relations jobs pay per year?

As of Jul 11, 2026, the average yearly pay for virtual tenant relations in the United States is $116,759.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $150,000.00 per year, depending on experience, location, and employer.

How does a Virtual Tenant Relations specialist typically collaborate with property managers and maintenance teams to resolve tenant issues?

A Virtual Tenant Relations specialist acts as the primary point of contact for tenants, handling inquiries and concerns through digital channels such as email, chat, or property management platforms. They coordinate closely with property managers to relay tenant feedback, and often submit maintenance requests or escalate urgent issues to the appropriate onsite teams. Effective collaboration involves frequent communication, clear documentation, and timely follow-up to ensure tenant satisfaction and efficient resolution of problems. This remote role requires strong organizational skills and the ability to manage multiple cases simultaneously while maintaining positive relationships with both tenants and internal teams.

What is the difference between Virtual Tenant Relations vs Property Management Coordinator?

AspectVirtual Tenant RelationsProperty Management Coordinator
Required CredentialsCustomer service experience, basic real estate knowledgeReal estate license or property management certification often preferred
Work EnvironmentRemote, digital communication with tenantsOn-site or office-based, handling property operations
Employer & Industry UsageReal estate firms, property management companiesProperty management firms, leasing offices
Search & Comparison IntentRoles focused on tenant communication remotelyRoles involving on-site property coordination

Virtual Tenant Relations primarily involves remote communication and support for tenants, focusing on customer service and digital interactions. Property Management Coordinators often handle on-site tasks, property inspections, and coordination with maintenance. While both roles support property operations, Virtual Tenant Relations emphasizes remote engagement, whereas Property Management Coordinators work more directly within the property environment.

What are the key skills and qualifications needed to thrive as a Virtual Tenant Relations Specialist, and why are they important?

To thrive as a Virtual Tenant Relations Specialist, you need strong customer service skills, knowledge of property management practices, and typically a background in real estate or hospitality. Familiarity with property management software, CRM systems, and virtual communication tools is essential. Excellent interpersonal skills, conflict resolution abilities, and responsiveness help you stand out in managing tenant concerns remotely. These skills ensure effective tenant satisfaction, streamlined communication, and efficient resolution of issues in a virtual environment.

What is the highest paying job in property management?

In property management, senior roles such as Regional Property Manager or Director of Property Management tend to have the highest salaries, often exceeding six figures. These positions typically require extensive experience, strong leadership skills, and certifications like CPM or CAM. Compensation varies based on property size, location, and company size.

Is paid chatting a legitimate job?

Paid chatting jobs, including virtual tenant relations roles that involve online communication, can be legitimate if offered by reputable companies. However, some opportunities may be scams, so it is important to verify the employer's credibility and avoid jobs that require upfront payments or seem suspicious.

What is the role of a tenant relationship manager?

A tenant relationship manager is responsible for maintaining positive interactions between tenants and property management, addressing tenant concerns, resolving issues, and ensuring tenant satisfaction. They often coordinate communication, handle lease inquiries, and may use property management software to track tenant interactions.

How can I make 2000 a week working from home?

A Virtual Tenant Relations role can potentially pay $2000 a week by handling tenant communications, resolving issues, and managing lease processes remotely. Success depends on experience, efficiency, and the ability to use communication tools like email and chat platforms; some positions may require industry-specific knowledge or certifications.

What are Virtual Tenant Relations?

Virtual Tenant Relations refers to the practice of managing interactions, communication, and support for tenants in residential or commercial properties using digital tools and online platforms. This role typically involves handling tenant inquiries, processing maintenance requests, and resolving issues remotely, often through email, chat, video calls, or property management software. Virtual Tenant Relations specialists help ensure tenants have a positive experience while allowing property managers to operate efficiently without always being physically present on-site.
More about Virtual Tenant Relations jobs
What cities are hiring for Virtual Tenant Relations jobs? Cities with the most Virtual Tenant Relations job openings:
What are the most commonly searched types of Tenant Relations jobs? The most popular types of Tenant Relations jobs are:
What states have the most Virtual Tenant Relations jobs? States with the most job openings for Virtual Tenant Relations jobs include:
What job categories do people searching Virtual Tenant Relations jobs look for? The top searched job categories for Virtual Tenant Relations jobs are:
Virtual Tenant Relations jobs near you
Infographic showing various Virtual Tenant Relations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $116,759 per year, or $56.1 per hour.

Property Manager / Cleaner

Herzog Property Management LLC

Morris, MN • On-site

$15K - $18K/yr

Part-time

Posted 18 days ago

Job description

Herzog Property Management is seeking a part-time Property Manager / Cleaner to oversee the day-to-day operations of an apartment community. This role is responsible for tenant communication, rent collection, vacancy management, and ensuring the property operates smoothly and professionally. 
This position serves as the primary point of contact for residents and plays an important role in maintaining a clean, safe, and welcoming community. The ideal candidate is organized, professional, responsive, and comfortable managing both administrative responsibilities and on-site property needs.
This is a part-time, in-office position.
Core Responsibilities - Property Manager
Vacancy Management
  • Accurately list available units and respond to leasing inquiries (you may have someone assisting you with responding to leasing inquiries)
  • Conduct in-person and virtual property tours
  • Process applications and finalize lease signings (new leases, renewals, and transfers) (you may have someone assisting you with new leases)
  • Perform move-in, move-out, preliminary, and final inspections
  • Coordinate unit turnovers, move logistics, and vacancy preparation
Rent Collection
  • Follow established rent collection procedures and timelines
  • Manage tenant accounts, including posting payments, applying charges and credits, and monitoring ledgers
Tenant Relations & Communication
  • Communicate promptly, respectfully, and clearly with tenants
  • Respond to complaints and issue violations in writing and in a timely manner
  • Maintain thorough documentation of all tenant communication and actions taken
  • Ensure tenant records are accurate, organized, and up to date
  • Help maintain clean, safe, and welcoming communities
Company Policy Compliance
  • Follow Fair Housing regulations and all company policies
  • Use property management software (AppFolio) to document all activity
  • Reference shared templates, procedures, and resources to ensure consistency and compliance
Core Responsibilities - Cleaner
The Cleaner is responsible for maintaining the cleanliness and appearance of the property, including but not limited to:
  • Cleaning common areas, hallways, stairwells, and entryways
  • Sweeping, mopping, vacuuming, and dusting as needed
  • Emptying trash and recycling
  • Cleaning laundry rooms, fitness areas, and other shared spaces
  • Spot-cleaning walls, doors, and fixtures
  • Emptying and cleaning dog stations and occasionally cleaning up animal waste around the property
  • Follow established cleaning checklists, documentation procedures, and work order photo standards
  • Reporting maintenance or safety issues to management promptly
  • Assisting with unit cleaning or turnover preparation as requested
  • Pulling weeds in designated exterior areas
  • Following all safety, sanitation, and company procedures

JOB DETAILS
  • Company business hours are Monday–Friday from 8:00 a.m. to 5:00 p.m.
    • The employee is expected to be on-site at the property regularly throughout the week to perform certain responsibilities.
  • Occasional weekend work may be required.
  • Availability is required on the last and first day of each month, when most move-ins and move-outs occur.
  • Work hours may fluctuate depending on property needs.
Compensation: $15,000–$18,000 annually, depending on experience and qualifications. Employee is also eligible to earn a $500 quarterly performance bonus based on achievement of established property goals.